IMB Annual Reports

Leicester

Published 8 Jul 2022

Self-harm: 272 Assaults: 49 Staff assaults: 63

AI-generated report summary HMP Leicester maintained its status as a well-run establishment during the reporting year, demonstrating strong leadership and staff commitment despite ongoing Covid-19 restrictions. Safety remained a high priority, with reductions in violence and self-harm, improved security, and good management of Covid cases. However, the Board raised significant concerns regarding the long waits for mental health transfers, the management of IPP prisoners, and the impact of a high remand population on resettlement, alongside persistent issues with staff recruitment and retention.

AI-generated summary of key concerns

The transfer of seriously mentally ill prisoners due to insufficient secure hospital places and long waits.
The management of prisoners serving an indeterminate sentence for public protection (IPP), including their recall.
The new arrangements for resettlement services, particularly the lack of clear specification for remand prisoners.
The increasing number of prisoners waiting for court hearings, which has led to an 80% reception population and compromises the prison's resettlement function.
The continued poor performance of Amey Commercial in contract delivery and oversight.
The re-introduction of key working being critically dependent on addressing issues of staff recruitment and retention.
The need to prioritise HMP Leicester for the installation of in-cell information technology to support education and purposeful activity.

Report year 2022 PRISON Concerns

Lewes

Published 7 Jul 2022 · 568 prisoners

Self-harm: 347 Assaults: 144

AI-generated report summary Throughout the reporting year, HMP Lewes operated under significant Covid-19 restrictions, severely limiting the regime and leading to an overwhelmingly poor experience for prisoners. The Board identified an inhumane regime with prisoners often locked in cells for nearly 23 hours a day, alongside a concerning deterioration in healthcare provision due to staffing shortages and overreliance on agency staff. Key issues included an inadequate induction process, persistent decency issues in accommodation, and disproportionate treatment of ethnic minority prisoners in various disciplinary and incentives schemes.

AI-generated summary of key concerns

The inhumane regime, with prisoners often locked in cells for almost 23 hours a day, has had a detrimental impact on physical and mental welfare.
Disproportionate treatment of ethnic minority prisoners in areas such as use of force, adjudications, and the incentives and earned privileges scheme.
The induction process is inadequate, leaving new prisoners vulnerable and ill-informed.
Main residential areas are often not decent, suffering from persistent problems like broken showers, windows, lack of toilet lids, and pigeons on wings.
Deterioration in physical and mental health service delivery due to inadequate staffing and overreliance on agency staff, leading to medication issues and long waiting lists.
Insufficient education and work places, combined with a backlog in sentence plans and transfer delays, hinder prisoner progression and resettlement.

Report year 2022 PRISON Concerns

Hull

Published 6 Jul 2022

Assaults: 175 Staff assaults: 43

AI-generated report summary This report for HMP Hull, ending February 2022, highlights a challenging period marked by the ongoing impact of Covid-19 restrictions, which limited IMB monitoring capacity and led to significant staff absences. While safety metrics showed reductions in violence, self-harm, and use of force, serious concerns remain regarding healthcare provision, which was deemed failing by HMIP and led to contract termination. Other critical issues include insufficient cell capacity, restricted key worker support, and ineffective resettlement pathways due to poor external agency communication.

AI-generated summary of key concerns

Insufficient capacity resulting in inadequate double cells for privacy and dignity.
Healthcare provision is failing due to contractual issues and staff shortages, leading to inconsistent service delivery and long periods without a GP.
Key worker support remains limited, hindering crucial prisoner interactions and welfare checks.
The effectiveness of the complaints system is compromised by slow responses, lost applications, and complex language.
Outside contractors for resettlement are not effectively communicating with the in-prison team, impacting prisoners' preparation for release.
Disabled prisoners face basic access issues within the establishment, particularly with showers and cell facilities.

Report year 2022 PRISON Concerns

London Heathrow and City Airports

Published 29 Jun 2022

Self-harm: 0

AI-generated report summary This IMB report for Heathrow and City Airports' Short-Term Holding Facilities covers February 2021 to January 2022. It highlights ongoing concerns regarding extended detention times, inadequate facilities—especially for families in Terminal 5—and a critical lack of Wi-Fi and consistent access to medication across all sites. Despite these issues, the Board notes positive developments such as improved access to medical support at Heathrow, updated religious provisions, and generally respectful interactions from staff, while urging further improvements in staffing, infrastructure, and detainee welfare.

AI-generated summary of key concerns

Inadequate facilities for families and children in Terminal 5, lacking integrated toilet, shower, and baby-changing facilities.
Insufficient Border Force staff leading to unnecessarily extended periods of detention in controlled waiting areas and holding rooms.
Frequent lack of access to showers due to non-provision (Terminal 5) or poor maintenance (Terminals 2 and 3).
Detainees, especially at London City and Eaton House, cannot access their prescribed medication.
Lack of Wi-Fi and internet access in all holding rooms, inhibiting communication and access to personal information.
Delays in Thebigword interpreting service and DCOs assuming English comprehension during inductions.
Erratic temperatures in holding rooms, causing discomfort.
Long waiting times for transport and transfers, particularly at reporting centres and for asylum seekers.
Problematic situations arising from a lack of separate accommodation for men and women, leading to anxiety and inappropriate placements.
Depleted, dirty, and un-audited supply of toys and books for children.
Frequent long periods when BT payphones are out of order.

Report year 2022 PRISON Concerns

Heathrow Immigration Removal Centre

Published 28 Jun 2022 · 400 prisoners

Self-harm: 104 Assaults: 47 Staff assaults: 21

AI-generated report summary The IMB report for Heathrow IRC (Jan-Dec 2021) identifies generally safe conditions but raises serious concerns regarding the management of Short-term Holding Facility (STHF) detainees, particularly South Coast Arrivals (SCAs), which compromised safety and humane treatment. Significant issues include the inappropriate detention of individuals with severe mental health needs, a critical lack of engagement from the Detention Engagement Team (DET), and unacceptably prolonged detention periods for many. The Board calls for urgent policy reviews, capital investment in infrastructure, and improved communication and service provision to address these systemic problems.

AI-generated summary of key concerns

The arrival and management of South Coast Arrivals (SCAs) in the Short-term Holding Facility (STHF) areas severely compromised safety, leading to overcrowding, truncated health assessments, and the inhumane use of the domestic visits hall as a makeshift dormitory.
Detainees with severe mental health issues continue to be held in the IRC, which is deemed an inappropriate environment for their needs. Failings of the Detention Engagement Team (DET) to engage effectively with detainees contributed to frustration and self-harm incidents.
A significant number of detainees, including those on the Adults at Risk (AAR) register (level 3) and Time Served Foreign National Offenders (TSFNOs), are held for unacceptably prolonged periods without an imminent prospect of removal or suitable bail accommodation being secured.
The ongoing lack of face-to-face contact and systematic tracking of engagement by DET officers is unfair and a major concern.
The repeated use of the Care and Separation Unit (CSU) to manage vulnerable detainees with mental health issues for prolonged periods is inappropriate and unfair.
Persistent issues with the heating, ventilation, and the reliability of the core lift in Harmondsworth site require major capital investment from the Home Office.
Complaints about the range, quality, and presentation (lack of photos) of food, particularly from the Albanian population, remain a concern, indicating difficulty in catering to diverse dietary preferences.

Report year 2021 IRC Concerns

Charter Flight Monitoring Team (CFMT)

Published 24 Jun 2022

AI-generated report summary The IMB Charter Flight Monitoring Team (CFMT) report for 2021 found that while many returnees were treated with respect and efforts were made for infection control, significant concerns persisted regarding the fairness and humanity of the removal process. Key issues included prolonged in-vehicle confinement for returnees, inconsistent use of restraints, and communication gaps due to a lack of interpreters. The report also highlighted deficiencies in the provision of welfare items and information, especially for vulnerable individuals, and repeated recommendations on issues like distant airports and privacy on flights.

AI-generated summary of key concerns

Prolonged and inhumane confinement of returnees in vehicles during transit to distant airports, a concern repeatedly raised and unaddressed.
Inconsistent and inappropriate application of restraints and force, including blanket use of guiding holds and waist restraint belts without individual risk assessment.
Deficiencies in the training, welfare provision, and conduct of Rapid Response Team (RRT) escorts.
Lack of professional interpreting services for non-English speakers, leading to significant communication gaps and a lack of understanding for returnees.
Inconsistent recording of vital information in Person Escort Records (PERs) and the failure to consistently provide important details to returnees.
Persistent issues including uncashable postal orders for returnees, patchy provision of compression socks, and the demeaning blanket denial of privacy when using lavatories on flights.

Report year 2021 PRISON Concerns

Gatwick IRC

Published 23 Jun 2022 · 107 prisoners

AI-generated report summary The 2021 report covers the first year of the combined Gatwick IRC (Brook House and Tinsley House) under merged IMB oversight and Serco management, with the year dominated by Covid-19 restrictions, unprecedented Channel crossing arrivals through Tinsley House, and ongoing Home Office case management failures leading to prolonged and often unnecessary detention. While Serco staff generally treated detained men with respect and compassion, systemic failings in mental health support, access to legal advice, property management, and Home Office communication remained serious and in many cases repeated concerns.

AI-generated summary of key concerns

No time limit on immigration detention; one man detained for 343 days with no removal prospect
Home Office Detention Gatekeeper failing to prevent detention of men with serious mental health needs
Frequent involuntary wing moves due to Covid cohorting causing tension and distress
Inadequate mobile phone reception undermining meaningful access to legal advice
53% of men leaving Brook House released rather than removed, raising questions about lawfulness of detention
Complaints process not operating fairly: 13% success rate, high withdrawal rate, frontline officers as investigators
Systemic loss of property between Dover and Tinsley House with no effective tracing system
51 age disputes May–December; systems not adequate to prevent children being detained
Bail accommodation delays leaving men in detention beyond bail grant dates
41% of Tinsley House departures between 9pm and 7am

Report year 2021 IRC Concerns

Huntercombe

Published 22 Jun 2022 · 447 prisoners

Self-harm: 100 Assaults: 40

AI-generated report summary HMP Huntercombe is a Category C prison for foreign national adult men, with a population of 447 and an operational capacity of 480 at the end of 2021. The year was marked by Covid-19 restrictions, which limited the regime but were commendably managed by staff, who also rolled out in-cell telephony and enhanced video calls. Key concerns include the continued detention of IS91 prisoners under inappropriate conditions, issues with property, and the need for improved healthcare information sharing.

AI-generated summary of key concerns

The continued detention of men under immigration powers (IS91s) in convicted criminal conditions after their sentence expiry date, a situation considered unfair and discriminatory.
The lack of a robust system for sharing appropriate medical information about individual prisoners between healthcare providers and prison staff.
The unsatisfactory condition of showers across all locations, marked by poor water pressure and fluctuating temperatures.
The need for a more robust audit system for the complaints log, ensuring complaints beyond their response date are consistently pursued.
Persistent issues with the loss or misplacement of prisoners' property, particularly during transfers between establishments.
The challenges in the timely issuing of IS91 notifications by the Home Office, leading to delays in deportation and release processes.
The high number of foreign national prisoners without an OASys assessment, exacerbated by POM staffing shortages and the national requirement for full Layer 3 OASys for this group.

Report year 2021 PRISON Concerns

Lowdham Grange

Published 21 Jun 2022 · 880 prisoners

Self-harm: 528 Assaults: 124 Staff assaults: 79

AI-generated report summary HMP Lowdham Grange, a Category B training prison, experienced a challenging year marked by the continued impact of Covid-19 restrictions, which limited board visits and significantly affected the regime. The prison leadership was successful in controlling infections, and healthcare provision was largely efficient despite severe staffing shortages. However, the report highlights a significant increase in prisoner-on-prisoner assaults and self-harm, alongside critical concerns regarding delayed inquests, inadequate mental health transfers, and a persistent lack of resolution for property management issues during transfers.

AI-generated summary of key concerns

Significant increase in prisoner-on-prisoner assaults (almost 50%) and self-harm (10%), with four deaths in custody, meaning the prison feels less safe.
Prisoners were not given adequate opportunities to attend adjudications in person for 11 months, raising concerns about fair treatment.
The mental and emotional wellbeing of prisoners is a significant concern due to prolonged periods of time spent in cells.
Healthcare staffing is critically low (60% of funded posts), leading to increased risk to wellbeing and unacceptable lack of night nursing cover.
Significant delays in holding coroners' inquests for deaths in custody, with some families waiting four years for answers.
Persistent and significant delays in finding appropriate treatment and secure beds for prisoners with severe mental health disorders, leading to extended segregation.
No improvement in the management and handling of prisoners' property during transfers, causing distress and frustration.
Continuing concerns about the availability of psychoactive and other illicit substances within the prison.
Significant shortage of probation staff meant many prisoners did not receive sentence planning/reviews.

Report year 2022 PRISON Concerns

High Down

Published 17 Jun 2022 · 1,021 prisoners

Self-harm: 779 Assaults: 182 Staff assaults: 97

AI-generated report summary HMP High Down's 2021 report highlights the ongoing impact of the COVID-19 pandemic on the regime, limiting time out of cell and sentence progression, compounded by leadership instability. While assaults decreased, concerns persist regarding drugs, staff BWVC use, and estate issues like heating. Healthcare faces mental health support shortages and long GP waiting times. The prison is preparing for recategorisation to Category C, but struggles with a lack of purposeful activity and resettlement challenges, including a high number of releases to no fixed abode.

AI-generated summary of key concerns

Insufficient body-worn video cameras (BWVCs) for all staff and inconsistent use.
Continued ready supply of drugs available within the prison.
Ongoing issues with inadequate heating in winter and overheating in summer in cells on some house blocks, which is a recurring issue.
Limited availability of mental health support and increasing waiting times for GP appointments and mental health transfers.
Lack of activity spaces, purposeful activity, and offending behaviour courses, raising concerns for successful recategorisation.
Significant numbers of prisoners released with ‘no fixed abode’.
Continued issues with lost and missing property within High Down and during prison transfers.
Problems with canteen supply and delays with issue of refunds.

Report year 2021 PRISON Concerns

The Mount

Published 16 Jun 2022 · 1,017 prisoners

Self-harm: 359 Assaults: 78 Staff assaults: 76

AI-generated report summary HMP The Mount experienced a second year of restricted Covid regimes (March 2021 – February 2022), leading to prisoners often being locked down for 23 hours a day, significantly impacting their mental and physical health. Despite challenges, the prison's management effectively controlled Covid outbreaks, and the new healthcare provider delivered a satisfactory service. Key concerns include insufficient Category D places, high staff turnover and low key worker engagement, inadequate estate maintenance, and persistent issues with property transfers and dentistry access.

AI-generated summary of key concerns

Lack of Category D places, with approved prisoners facing months of waiting or being released without placement.
Ineffective appraisal of new recruits' suitability, contributing to high turnover and wasted resources, compounded by a lack of experienced officer mentoring.
Substandard remaining showers and outdated heating/hot water systems requiring significant refurbishment and replacement.
Insufficient investment in education programmes and workshops, limiting prisoners' access to meaningful employment and qualifications.
Persistent problems with property transfers between prisons, resulting in lost or delayed items and avoidable claims.
The Segregation Unit (CSU) is unsuitable for prisoners with serious mental health issues, who are often placed there while awaiting transfer to appropriate facilities.

Report year 2022 PRISON Concerns

Leyhill

Published 15 Jun 2022 · 447 prisoners

AI-generated report summary HMP Leyhill, a Category D open prison, maintained a safe and humane environment despite Covid-19 challenges. While healthcare and education provisions were generally positive, significant concerns persisted regarding the slow resettlement of IPP prisoners, a lack of Approved Premises delaying releases, and a perceived reduction in rehabilitation services post-Catch 22. The Board also highlighted issues with lost property during transfers and limited external work opportunities, though noted improvements in ROTL provision towards the year's end.

AI-generated summary of key concerns

The speed of resettlement for prisoners serving IPP sentences, many of whom have spent far longer in custody than recommended in their indicative tariffs.
The lack of spaces in approved premises, leading to many prisoners facing incarceration beyond their release dates.
The quality of rehabilitation services following the closing of the community rehabilitation company.
The recurring problem of property lost or mislaid during transfer from other prisons.
The limited opportunities for prisoners to experience external work placements.
The need to build on recent improvements in the provision of opportunities for Release on Temporary Licence (ROTL).

Report year 2022 PRISON Concerns

Lancaster Farms

Published 14 Jun 2022 · 560 prisoners

Self-harm: 220 Assaults: 49 Staff assaults: 32

AI-generated report summary HMP Lancaster Farms, a Category C resettlement prison, successfully managed Covid-19 risks and saw reductions in violence and self-harm during the reporting year. However, the Board remains concerned by prolonged periods of in-cell confinement, limited purposeful activity, and significant challenges in mental healthcare provision exacerbated by staffing shortages and difficulties in specialist transfers. Persistent issues include property transfer problems, inadequate toilet screening in double cells, and inconsistent communication with prisoners.

AI-generated summary of key concerns

High levels of self-harm continue among a small number of prisoners with complex mental health needs, who often remain at the establishment due to a lack of specialist facilities.
Enforced confinement in cells for over 20 hours per day, a consequence of the pandemic regime and staffing shortages, is inconsistent with humane treatment and negatively impacts prisoners' mental health and access to purposeful activity.
The estate has ongoing maintenance issues including poor ventilation, drainage, and lack of decency in double cells (missing toilet screens/seats).
The provision of mental healthcare services is hindered by staffing shortages and the cessation of group therapies, while transfers to specialist mental health facilities remain difficult and slow.
Ineffective communication with prisoners, particularly regarding complaints, programme availability, and recategorisation decisions, causes frustration.
Frequent loss and delays in transferring prisoners' property, particularly between establishments, causes significant stress and absorbs scarce resources.
Educational, vocational, and offending behaviour programs have been severely reduced due to pandemic restrictions and staffing issues, impeding resettlement and progression.
The Board is not consistently informed about critical incidents, such as PAVA deployment, deaths in custody, or special cell use, despite agreed processes.
Food hygiene logs are not consistently completed, and food temperatures are not routinely logged.

Report year 2022 PRISON Concerns

Highpoint

Published 10 Jun 2022

Self-harm: 357 Assaults: 108 Staff assaults: 95

AI-generated report summary HMP Highpoint is a male Category C training and resettlement prison. The reporting year saw a positive reduction in self-harm and violence, with staff commended for humane Covid management. Key concerns include persistent issues with property transfers, under-resourcing in contracted services like mental health and education, poor maintenance by GFSL, and the ongoing security vulnerability from unrepaired netting.

AI-generated summary of key concerns

Loss or delay of prisoners’ property during transfer between establishments remains an issue.
Lack of stable funding strategies for therapeutic initiatives like music/drama.
Poor service by GFSL for works maintenance, impacting the challenging prison environment.
Significant under-resourcing and recruitment/retention issues in contracted areas like education tutors and mental health providers.
Prisoner progression severely affected by Covid restrictions, impacting D category applications, Parole Board hearings, and offending behaviour programmes, with no 'catch-up' strategy.
Damaged security netting, un-repaired for over a year, creates a vulnerability to throw-overs and contraband.
Restricted library access negatively impacts prisoner education and progression opportunities.
The key worker scheme has not been reintroduced as originally conceived due to Covid restrictions.

Report year 2021 PRISON Concerns

Holme House

Published 9 Jun 2022 · 1,200 prisoners

Assaults: 126 Staff assaults: 39

AI-generated report summary HMP Holme House experienced a year dominated by Covid-19 restrictions, yet saw notable improvements in overall ambiance, cleanliness, and reduced violence. While healthcare services generally improved and key worker compliance increased, significant concerns persist regarding unacceptable dental waiting times, inadequate education provision, and unscreened toilets in cells. The Board highlights issues with property transport and the lack of clarity surrounding external service provider contracts, calling for action from the Minister, Prison Service, and Governor.

AI-generated summary of key concerns

The continued unsatisfactory level of unscreened toilets in cells, particularly shared ones, which remains non-compliant with national standards for decency.
Unacceptable dental services, with a waiting list of one year and 40 weeks for regular appointments, a significant deterioration since 2019.
Education and training provision requires improvement, being less effective than in previous years, with poor uptake of in-cell learning and limited classroom attendance.
Lack of clarity and access to contracts with external service providers, impeding the Board's monitoring of standards and causing issues like unclear property transport constraints.
Delays in essential repairs, particularly for education areas like the bistro ventilation and engagement centre toilets, which prevented progress.
Healthcare complaint responses failing to meet timescales over several months, with a call for comparable scrutiny and response targets to general prison complaints.

Report year 2021 PRISON Concerns

North and Midlands Short Term Holding Facilities

Published 8 Jun 2022

AI-generated report summary This IMB annual report for North & Midlands Short-Term Holding Facilities highlights ongoing concerns regarding healthcare provision, particularly the lack of access to prescribed medication and the absence of full-time medical professionals in most facilities. The Board's ability to monitor airside holding rooms remains compromised by issues with airport passes. Despite these challenges, the Board observed humane and dignified treatment of detainees by staff.

AI-generated summary of key concerns

Detained individuals are still being denied access to their prescribed medication in holding rooms and reporting centres.
Most facilities lack a full-time medical professional, relying on ambulance services for medical advice.
The Board is unable to conduct visits to airside areas at Manchester and Birmingham Airports due to persistent issues with airside pass issuance.
The IMB Board remains under-strength, and delays in the ministerial appointment process for new members compromise the Board's viability.

Report year 2022 PRISON Concerns

Yarl’s Wood

Published 7 Jun 2022

Self-harm: 16 Staff assaults: 0

AI-generated report summary This IMB annual report for Yarl’s Wood IRC covers 2021, a challenging year marked by the Covid-19 pandemic and the transition to accommodate predominantly male detainees. The Board commends the centre's management for maintaining a safe environment with low Covid-19 cases, high quality healthcare, and generally fair treatment. However, significant concerns remain regarding the identification and support of vulnerable individuals, the clarity of induction for short-stay detainees, and the comprehensive tracking and resolution of complaints.

AI-generated summary of key concerns

Vulnerable adults may not be properly identified and may be released without appropriate support.
Procedures for notification, investigation, and resolution of complaints are concerning.
RSTHF detainees often do not fully understand their situation, leading to anxiety and anger.
High numbers of arrivals make it challenging to identify vulnerable individuals and lead to limited communication.
Trafficking victims are likely under-identified due to high throughput and short stays.
The centre struggles with language issues, preventing clear communication of procedures.

Report year 2021 PRISON Concerns

Gatwick, Stansted, Luton and Lunar House

Published 1 Jun 2022 · 1,041 prisoners

AI-generated report summary The IMB report for Gatwick, Stansted, Luton airports and Lunar House covers the period ending January 2022, noting a significant increase in detained individuals. While C&C officers are generally compassionate, the Board highlights ongoing concerns about the inadequacy of holding rooms at all locations for increasing numbers, extended stays, and vulnerable individuals. Key issues include limited space, lack of natural light, absence of showers, and persistent problems with access to onsite healthcare professionals and timely medication.

AI-generated summary of key concerns

Inadequate size and capacity of holding rooms at Luton and Stansted for increasing detainee numbers.
Unsuitability of C&C offices at Luton and Stansted for inductions due to limited space and privacy, especially for translation services.
Inadequate facilities at Gatwick’s North Terminal for accommodating families, children, and vulnerable individuals.
General unsuitability of STHFs for extended detention, particularly for children and vulnerable individuals, owing to small size, lack of adequate sleeping facilities, and absence of showers.
Insufficient provision and recognition of needs for detainees with limited mobility, sensory impairments, or other physical limitations.
Concerns regarding the adequate assessment of detainees' mental health in a challenging environment.
Persistent issues with detainees' access to prescribed medication and the absence of onsite healthcare professionals, leading to delays and potential danger.
Lack of secure storage for detainees' luggage and personal effects at Gatwick Airport.
Procedure for notifying the IMB when Gatwick South Terminal facility is opened has not always been followed.

Report year 2022 PRISON Concerns

Kirklevington Grange

Published 30 May 2022

Self-harm: 2 Assaults: 7 Staff assaults: 1

AI-generated report summary HMP/YOI Kirklevington Grange is a Category D open prison operating in a year significantly impacted by Covid-19 restrictions. The report highlights the prison's successful management of the pandemic, leading to a safe environment, high ROTL success, and good healthcare provision. Key concerns include reduced operational capacity, delays in new accommodation, issues with property transfers, and difficulties with prisoners obtaining debit cards, alongside an altered perception of the open regime due to restrictions.

AI-generated summary of key concerns

Reduced Category D capacity due to unit closures and delays in new build.
Lost or delayed prisoner property during transfer between establishments.
Ongoing issues with prisoners obtaining debit/credit cards for use on release.
Prisoners' perception that complaining may lead to return to closed conditions.
New admissions feeling Kirklevington Grange does not feel like a Category D establishment due to restrictions and the perimeter fence.
Increased waiting times for mental health group sessions and outside appointments due to Covid-19 restrictions.
Difficulties with video calls for family contact due to technical failures.
Woodwork workshop remaining closed due to staffing issues.

Report year 2021 PRISON Concerns

Lindholme

Published 27 May 2022 · 925 prisoners

Self-harm: 362 Assaults: 84 Staff assaults: 60

AI-generated report summary HMP Lindholme continued to operate under COVID-19 restrictions, limiting regime and purposeful activity, yet saw the successful implementation of digital infrastructure and in-cell phones. While healthcare provision improved with reduced waiting times in most areas, significant concerns remain regarding persistent overcrowding, the high number of IPP prisoners, and the inadequate provision of resettlement services. Issues with the timely handling of prisoner complaints and property also need further attention.

AI-generated summary of key concerns

The continued presence of men on indeterminate Imprisonment for Public Protection (IPP) sentences, which the Board considers iniquitous.
Persistent overcrowding issues, impacting staff and prisoner mental health, with a call for short-term solutions.
The significant investment required for industrial areas to enable HMP Lindholme to fully develop its role as a training prison.
The lack of a satisfactory resettlement service for prisoners released directly from HMP Lindholme, with many not receiving a structured pre-release programme.
Issues with the timely and effective handling of prisoner complaints and the management of their property, especially during transfers.
The limited reintegration of library attendance into the weekly regime and the low physical attendance by prisoners.
The high and increasing number of organised crime group (OCG) prisoners posing a constant threat to security and safety.

Report year 2022 PRISON Concerns

Northumberland

Published 26 May 2022 · 1,338 prisoners

Self-harm: 312 Assaults: 120

AI-generated report summary HMP Northumberland, a Category C prison, successfully managed the Covid-19 pandemic during 2021, maintaining a safe and humane environment with commendable staff dedication. While the regime was restricted, efforts were made to provide in-cell activities and gradually reopen purposeful activity. Key concerns remain around the lasting impact on prisoner mental health, insufficient opportunities for rehabilitation, and the unacceptable issue of prisoners being released into homelessness.

AI-generated summary of key concerns

Limited opportunities for learning, employment and training to mitigate the disadvantages of lockdowns and the impact of the Covid-19 pandemic on preparation for release.
Uncertainty about the full effect of the pandemic on prisoner mental health, requiring assurance of a fully funded infrastructure for mental health support.
Men are released into homeless situations due to inadequate housing stock and inter-agency communication issues.
Continuing shortage of places on specialist units in the area for those with significant mental health needs.

Report year 2021 PRISON Concerns

Gartree

Published 25 May 2022

Self-harm: 223 Assaults: 39 Staff assaults: 43

AI-generated report summary HMP Gartree, a Category B prison, faced significant challenges during a Covid-19 restricted reporting year (Dec 2020 – Nov 2021). While the Board commended the effective management of the pandemic, leading to low infection rates, it raised serious concerns about the detrimental impact of prolonged lock-up on prisoner mental health and rehabilitation. Key issues highlighted include a declining estate infrastructure, recruitment and retention problems in healthcare, and persistent frustrations among IPP prisoners.

AI-generated summary of key concerns

Detrimental impact of long periods of restricted regime on prisoner mental health and rehabilitation.
Seriously declined infrastructure and unacceptable shower conditions due to lack of investment, with promised works unstarted.
Recruitment and retention issues in healthcare, leading to increased waiting times and reduced access to services.
Difficulty in obtaining performance data from the healthcare provider to monitor service quality.
Ongoing frustrations among IPP prisoners who remain years over their tariff.
Persistent issues with broken kitchen equipment and delays in repair or replacement.
High number of complaints regarding prisoners' property going missing or unclear property policies.
Sub-optimal physical conditions and brutal exercise yard in the Segregation and Progression Unit (SAPU).

Report year 2021 PRISON Concerns

Humber

Published 24 May 2022 · 960 prisoners

Self-harm: 344 Assaults: 104 Staff assaults: 37

AI-generated report summary HMP Humber navigated 2021 under significant Covid-19 restrictions, with commendations for management and staff for maintaining stability and low violence. However, the Board expresses grave concerns about the long-term mental health impact of extended lock-up, critical staffing shortages, and issues with healthcare access. Resettlement efforts were hampered by probation service changes, and property loss remained an unresolved, recurring problem.

AI-generated summary of key concerns

Grave concerns about the potential for long-term damage to prisoners from continued restrictions.
The Prison Service is losing operational staff faster than it can recruit due to uncompetitive pay and conditions.
The loss of probation services within the prison is a grave concern for resettlement outcomes.
Disappointment that there has been little practical response to previous report comments.
Rigid adherence to national stages of recovery, rather than allowing HMP Humber greater autonomy.
Proposal to increase shared cells is considered indecent.
Continuing unacceptable levels of prisoner property loss, a repeated concern.
Lack of available accommodation in Category D establishments causes a backlog of eligible prisoners (38 awaiting transfer).
Key worker effectiveness compromised by Covid-19 restrictions and staff shortages.
Need for robust assurance checks on the quality of responses to prisoner complaints.

Report year 2021 PRISON Concerns

Garth

Published 20 May 2022 · 790 prisoners

Assaults: 60 Staff assaults: 69

AI-generated report summary HMP Garth faced significant challenges during a reporting year dominated by Covid-19 restrictions, which impacted regimes, staffing, and purposeful activity. Despite this, the Board commended staff for maintaining safety, providing good healthcare, and improving education access. Key concerns remain around poor maintenance by contractor Amey, staff recruitment and retention, inadequate food budgets, and critical issues affecting resettlement and the welfare of IPP and elderly prisoners.

AI-generated summary of key concerns

The consistently poor service and delayed maintenance provided by the contractor Amey, impacting all aspects of prison life for both prisoners and staff.
The ongoing plight of prisoners serving Indeterminate Sentences for Public Protection (IPP), which the Board believes is a great injustice requiring urgent legislative change for their release.
Significant challenges with staff recruitment and retention across the prison, attributed to the erosion of staff salaries and conditions of service, leading to an inexperienced workforce and redeployment of staff from key roles like the key worker scheme.
The inadequacy of the food budget, which urgently needs to be increased to maintain quality provision amidst rising prices.
A serious shortage of appropriate beds across the prison estate for prisoners with complex needs or those who are difficult to manage, resulting in excessively long periods in the segregation unit.
The serious limitation of the Probation Service's involvement, including delayed Community Offender Manager allocation, lack of routine pre-sentence reports, and diluted OASys assessments, which hinders effective sentence planning and resettlement.
Confusion and rising costs regarding the provision of mobility and other aids for the increasing number of elderly prisoners, highlighting a need for clarity on responsibility between agencies.

Report year 2021 PRISON Concerns

Isis

Published 18 May 2022 · 600 prisoners

Self-harm: 412 Assaults: 228 Staff assaults: 132

AI-generated report summary HMP/YOI Isis, a training prison for young adults, faced significant challenges during 2021 due to the ongoing pandemic and its transition to a younger population. Self-harm and violence incidents rose considerably, though some safety measures like ACCT cases decreased. The Board expressed ongoing concerns about property issues, delays in mental health transfers, and the impact of reduced face-to-face education and purposeful activity on rehabilitation.

AI-generated summary of key concerns

The Minister is required to deliver the long-promised policy framework for handling prisoners’ property.
The Prison Service needs to publish the new property policy framework referred to in the response to the 2020 annual report.
Prisons receiving prisoners from the courts should be required to complete an OASys report before transfer to Isis.
Arrangements need to be in place to allow category D prisoners to move to category D prisons without undue delay.
The Prison Service should support Isis to find a long-term solution to the broken cell windows.
The prison needs to reinstate an induction programme for new arrivals as soon as Covid-19 measures allow.
The Governor should work proactively with education and vocational training providers to drive up engagement and motivation.

Report year 2021 PRISON Concerns

Bure

Published 5 May 2022 · 618 prisoners

Self-harm: 226 Assaults: 18 Staff assaults: 10

AI-generated report summary HMP Bure, a Category C prison for men convicted of sexual offences, operated under severe Covid-19 restrictions during the reporting period, leading to extensive lockdowns and reduced regime. Despite these challenges, the Board found generally good staff-prisoner relationships, an outstanding safer custody team, and fully staffed healthcare. Key concerns include the lack of rehabilitative interventions for IPP prisoners, the absence of in-cell telephony, persistent estate issues such as heating and ventilation, significant staffing shortages in offender management, and limitations on family contact.

AI-generated summary of key concerns

58 IPP prisoners lack access to offending behaviour programmes for progression towards release.
No progress has been made on providing in-cell telephony, severely limiting communication for prisoners.
Heating problems persist on residential unit 7, requiring a boiler and system replacement.
Poor ventilation and air quality in residential units 1-6 due to undredged ducting and unreplaced filters.
Cramped conditions in 32 cells on residential unit 7, where double bunk beds remain despite an end to doubling-up.
The quality and variety of food have declined due to reduced kitchen orderlies and external sourcing.
The prison is unable to offer palliative and end-of-life care for its ageing population.
A significant shortage of staff (as low as 67%) in the Offender Management Unit impacts prisoner progression.
Limited family contact via restricted Purple Visits and reduced face-to-face visits affects prisoner wellbeing and resettlement.

Report year 2021 PRISON Concerns

Exeter

Published 4 May 2022 · 406 prisoners

Assaults: 256 Staff assaults: 128

AI-generated report summary HMP Exeter, a Category B local and resettlement prison, averaged 406 prisoners with an operational capacity of 431, and continued to operate under restricted regimes due to the Covid-19 pandemic. The prison experienced high levels of violence (256 prisoner assaults, 128 staff assaults) and a return to very high self-harm rates (monthly average around 70 incidents towards year-end). Key concerns include persistent staff shortages and high turnover, particularly within the SMT, the ineffectiveness of CSIPs, and the inadequacy of resettlement opportunities. Despite these challenges, the Board noted improvements in use of force management, cleanliness, and ACCT procedures.

AI-generated summary of key concerns

The Secretary of State needs to exert influence to help the retention of prison officers by recognising their work and ensuring parity with other public servant roles.
There is a need for increased human and financial resources to more effectively support the rehabilitative and resettlement role of local prisons.
Efforts must be intensified to support individuals at risk of homelessness on release and improve accommodation outcomes through local authorities and the Probation Service.
The Prison Service must urgently support Governors to reduce the backlog in staff training, particularly C&R basic, refresher, and advanced training.
Improvements are needed in systems, processes, and expectations for the management of prisoners’ property, which often reflects insufficient care and attention.
The arrangements for procurement of maintenance work need improvement to ensure Governors can confidently schedule changes impacting prisoners' access to services or amenities.
Investment is required in IT infrastructure, hardware, and technical support to enable prisons to function more effectively and communicate diversely with stakeholders.
Arrangements for external seconded and temporary SMT cover should be improved to ensure stability and continuity in leadership.
The Governor needs to review and improve prisoner induction arrangements, especially for young adults, ensuring all essential information is provided, including about the IMB.
The effectiveness, management, and oversight of Challenge, Support and Intervention Plans (CSIPs) must be improved.
Systems and processes for the receipt, recording, and distribution of prisoners’ property should be reviewed to ensure effective communication and respectful, timely distribution.
The recording of prisoner complaints needs review to ensure consistency of data categorisation for analytical purposes.
Plans for prisoner progression and the resettlement role of the prison must be prioritised to improve outcomes in education, training, and workshop opportunities.
Communication with and feedback opportunities for prisoners require improvement.

Report year 2021 PRISON Concerns

Hindley

Published 3 May 2022 · 572 prisoners

Self-harm: 375 Assaults: 432 Staff assaults: 60

AI-generated report summary HMP/YOI Hindley is deemed overall safe, though violence and self-harm increased, particularly among young adults. Prisoners are generally treated humanely despite challenges from Covid-19 restrictions, which often led to 23-hour lock-ins. While health needs are met satisfactorily, concerns persist regarding lost property, outdated accommodation, and resettlement support. The Board commends staff efforts and welcomes planned prison expansion.

AI-generated summary of key concerns

Increased violence and self-harm, especially among young adults.
Cramped, outdated accommodation and kitchens, exacerbated by prolonged 23-hour lock-ins.
Persistent and significant problem with lost prisoner property during transfers.
Inadequate information, advice, and guidance for resettlement due to new contracts and Covid-19.
Ongoing issue with litter accumulation creating health, safety, and security risks.
Outdated and unreliable body-worn camera technology impacting incident monitoring.

Report year 2021 PRISON Concerns

Full Sutton

Published 29 Apr 2022 · 575 prisoners

Self-harm: 144 Assaults: 29 Staff assaults: 30

AI-generated report summary HMP Full Sutton, a high-security prison, navigated 2021 with constantly changing COVID-19 restrictions, maintaining safety and generally meeting prisoner health needs despite challenges. While the regime ensured basic provisions, purposeful activity and education were severely limited, and staffing was tight, impacting some functions like drug testing and key worker sessions. The Board noted progress in complaint handling and praised the Covid team, but highlighted ongoing concerns regarding work provision, the STEP unit's funding, equality forums, and delays in Category A reviews.

AI-generated summary of key concerns

Significant limitations in the provision of meaningful work and breadth of education due to pandemic restrictions and delays in opening new workshops.
The STEP unit's intended role in breaking the cycle of segregation is not fully realised due to funding issues and a lack of clear referral systems.
Equality forums and action groups have not resumed, and an advisory group for staff understanding of BAME issues is delayed, contributing to some BAME prisoners feeling treated differently.
Inconsistent quality and fairness in responses to prisoners' complaints, with a persistent minority of unsatisfactory replies lacking respect or clarity.
Staffing levels are insufficient to consistently carry out all forms of drug testing (random, suspicion, reception), leading to concerns about staff being deterred from reporting suspicions.
Delays in Category A reviews due to the pandemic resulted in gaps of up to 18 months for some prisoners.
A significant minority (43%) of prisoners reported difficulty accessing telephones, impacting family contact.

Report year 2021 PRISON Concerns

Kirkham

Published 28 Apr 2022 · 469 prisoners

Self-harm: 3 Assaults: 9 Staff assaults: 3

AI-generated report summary HMP Kirkham, a Category D open prison, faced significant challenges during the reporting period due to the COVID-19 pandemic, impacting regime consistency and leading to periods of lockdown and outbreak declarations. While the prison maintained fair and humane treatment and received commendations for its healthcare provision and resettlement efforts through the accelerator project, key concerns remain. These include the continued transfer of unsuitable prisoners, high drug use, infrastructure deficiencies, and issues with senior management cohesion and dedicated staffing for diversity and resettlement.

AI-generated summary of key concerns

Concerns persist regarding the continued transfer of prisoners unsuitable for an open establishment, contributing to high drug use, absconds, and issues with prisoner behaviour.
Infrastructure challenges remain, including persistent poor lighting, delays in maintenance, recurring heating and hot water problems, and an outdated IT system, coupled with uncertainty over the funding for a new gym.
Significant issues in resettlement planning, particularly concerning the lack of dedicated staff for finance, banking, and debt management, and the failure of new service providers (SeeTec) to adequately secure accommodation for releasing prisoners, leading to releases to no fixed abode.
A perceived lack of cohesion within the Senior Management Team (SMT) and insufficient dedicated resources for a full-time, Kirkham-based Diversity and Inclusion Manager.

Report year 2021 PRISON Concerns

Springhill

Published 27 Apr 2022 · 255 prisoners

Self-harm: 2 Assaults: 4 Staff assaults: 2

AI-generated report summary HMP Springhill, an open Category D prison, held a population of around 255 men in 2021, operating below its Certified Normal Accommodation of 335. The Board noted positive developments in safety indicators, improved equality and diversity monitoring, and enhanced healthcare provision. However, significant concerns remain regarding the dilapidated state of much of the accommodation, the impact of delayed building projects on resettlement, and persistent issues with external probation services affecting ROTL and release outcomes.

AI-generated summary of key concerns

The condition of most of the huts is not decent and does not support Springhill’s resettlement objectives, with planned works from 2019 yet to be delivered for the reception area.
Late delivery of building projects, including new accommodation, severely impacted some men's access to Release on Temporary Licence (ROTL), education, and work opportunities.
The open estate has not been allocated body scanners, missing an opportunity to improve the detection of illicit items, especially compared to neighbouring HMP Grendon.
The budget for resident pay and food has remained unchanged for many years, making it difficult to sustain standards and keep pace with inflation.
Issues with outside probation are causing significant delays for residents in accessing ROTL and securing appropriate accommodation on release.
There is a lack of a clear understanding of actual levels of mental ill-health within the prison, with many residents reporting deteriorating emotional wellbeing and communication issues with staff.

Report year 2021 PRISON Concerns

Grendon

Published 26 Apr 2022 · 161 prisoners

Self-harm: 38

AI-generated report summary HMP Grendon demonstrated a safe environment in 2021 with improvements across several safety indicators including self-harm, assaults, and ACCTs, despite ongoing Covid-19 restrictions and fire safety works. The Board commended improvements in diversity and inclusion, healthcare access, and vaccine rollout. However, significant concerns remain regarding the persistent issues with the night sanitation system, the loss of community ethos, and the impact of fire safety project delays on therapeutic capacity. The lack of in-cell telephony and data on cell bell response times also pose ongoing challenges.

AI-generated summary of key concerns

The lack of data to support response times to cell bells remains an important shortfall in safer custody reporting.
Residents broke down locked shower doors during night sanitation and these have not been secured, which is at odds with a coroner’s recommendation.
Issues with the night sanitation system are again raised by the Board, with evidence of continuing poor outcomes.
Two significant data breaches were noted, requiring refresher training.
Too many late replies to discrimination incident report forms (DIRF) undermine residents’ faith in the process.
The Board questions how food standards can be maintained on a static budget of £2.10 per day per prisoner amidst price inflation.
The sense of community and collective responsibility, central to therapeutic communities, has been lost due to Covid restrictions.
Further delays to the fire safety project reduce the prison’s capacity to deliver therapeutic work, including a 25% reduction in therapy capacity.
There is no date for in-cell telephony installation, hindering family contact.

Report year 2021 PRISON Concerns

Long Lartin

Published 22 Apr 2022 · 480 prisoners

Self-harm: 370 Assaults: 42 Staff assaults: 51

AI-generated report summary HMP Long Lartin, a Category A/B dispersal prison, operated under a severely restricted Covid-19 regime throughout 2021, leading to reduced activities and frustrations. While the prison was orderly and staff generally humane, violence increased, and self-harm incidents were high, largely due to a few complex individuals. Significant concerns persist regarding the inhumane night sanitation system, inadequate estate maintenance by Amey, and persistent delays in mental health hospital transfers.

AI-generated summary of key concerns

The night sanitation system on four wings remains degrading and inhumane, with an inadequate upgrade process and persistent health risks.
Segregation in the CSRU involves long periods, often damaging prisoners' mental health, and is not consistently used as a short-term measure.
Significant delays persist in transferring mentally ill prisoners to secure hospitals due to insufficient capacity, despite previous assurances.
The contractor Amey consistently fails to provide adequate maintenance, resulting in critical failures of essential equipment and building fabric.
The prison cannot provide suitable orthopaedic beds or mattresses for prisoners with back pain.
Inconsistent rules for prisoner property across the LTHSE cause considerable problems and a high volume of complaints.
A stand-alone designated safety group of officers, including ACCT assessors, is strongly needed to support at-risk prisoners, but staffing shortfalls hinder its implementation.
The important work of Inclusion (mental health and substance misuse services) needs greater understanding and support from management and staff.

Report year 2021 PRISON Concerns

Guys Marsh

Published 13 Apr 2022 · 466 prisoners

Self-harm: 294 Staff assaults: 72

AI-generated report summary HMP Guys Marsh, a Category C training prison, navigated a challenging year (Dec 2020 – Nov 2021) under a restrictive "red regime" due to COVID-19. While recording no deaths in custody and a 20% drop in self-harm, concerns persisted regarding a significant increase in staff assaults, high mental health transfer waiting times, and problems with key working and purposeful activity due to staffing pressures and regime restrictions. The Board highlighted the need for improved staff retention, better IT systems, enhanced resettlement provisions, and a more consistent application of incentive schemes.

AI-generated summary of key concerns

The increasing number of prisoners with severe mental health issues and lengthy delays in securing suitable placements.
A significant increase in assaults on staff, compounded by a major breakdown in key working provision due to staffing pressures.
The widespread availability of illicit substances, including psychoactive substances and 'hooch', leading to violence and debt.
Inconsistent and often punitive application of the IEP policy, alongside a lack of clear incentives for work and education attendance.
Major challenges in resettlement pathways, including national shortages of Category D places and difficulties with externally devolved post-release accommodation.
Persistent issues with lost prisoner property and frustrations with the canteen contract, including slow refunds and limited healthy options.

Report year 2021 PRISON Concerns

Featherstone

Published 12 Apr 2022

Self-harm: 239 Assaults: 40 Staff assaults: 36

AI-generated report summary HMP Featherstone's IMB report for 2020-21 highlights resilience during Covid-19, with staff and prisoners adapting well, leading to reductions in self-harm and violence. Key concerns include the poor state of the prison's infrastructure, ongoing issues with transferred contracts affecting service provision, and persistent problems with prisoner property. The Board commends efforts in drug reduction and staff dedication in challenging units but calls for urgent investment in the estate, improved contract procurement, and sustained focus on staff culture and healthcare provisions.

AI-generated summary of key concerns

The physical environment of Featherstone, built in the 1970s, remains poor with substandard showers, windows, and heating, requiring urgent investment.
Contract transfers, particularly for pharmacy, continued to cause significant service disruptions, questioning the procurement process.
Incoming prisoners arrived with concealed drugs and Covid-19, highlighting issues with precautions taken by transferring prisons.
Prisoner property issues, especially on transfer, persist and need systemic resolution.
Healthcare services, particularly the dental contract, medication provision, complaints system, and staff attendance at reviews, require continued monitoring and improvement.
Concerns about staff culture raised previously indicate ongoing problems that require sustained vigilance from the Governor.

Report year 2021 PRISON Concerns

Hollesley Bay

Published 7 Apr 2022

Self-harm: 3 Assaults: 6 Staff assaults: 1

AI-generated report summary HMP/YOI Hollesley Bay commendably managed 2021 amidst Covid-19, maintaining a safe environment and strong communications. The prison successfully implemented new strategies focused on rehabilitation, earned progression, and employability, which have been largely welcomed. Key areas for development include addressing the ageing estate infrastructure, improving food quality, implementing a key worker system, and resolving issues with property loss and missed healthcare appointments, while also boosting education participation.

AI-generated summary of key concerns

Inadequate and unreliable plumbing, leading to frequent hot water and water pressure problems for showers, requiring a major overhaul.
Creaking infrastructure, including leaking roofs, faulty guttering, broken paving, and ill-lit areas, necessitating a comprehensive modernisation and refurbishment plan, including the collapsing gymnasium floor.
Food quality, particularly lunch, is considered barely adequate, a recurring issue from previous years.
Disappointment over the failure to roll out the key worker system in the open estate, which is seen as highly beneficial for prisoners' resettlement.
Persistent issues with loss of prisoner property, especially during transfers from other prisons.
A significant number of missed GP appointments (14%), partly due to staff failing to deliver appointment letters to prisoners in good time.
Low take-up of maths and English education courses.
Disgruntlement among prisoners over the withdrawal of the free newspaper service.
Injustices within the indeterminate sentences for public protection (IPP) regime.

Report year 2021 PRISON Concerns

Ford

Published 6 Apr 2022 · 389 prisoners

Self-harm: 2 Assaults: 5

AI-generated report summary HMP Ford experienced a challenging year marked by Covid-19 restrictions, which the prison successfully managed, limiting outbreaks and reducing violence. Significant accommodation changes occurred with the condemnation of B wing and the introduction of new pods, which, despite initial issues, led to a reduced but more modern estate. The Board commended the prison's efforts in restoring and increasing external employment opportunities for prisoners post-restrictions, contributing positively to resettlement goals.

AI-generated summary of key concerns

The lack of strategic planning for accommodation replacement, leading to drastic capacity reduction and an ill-conceived attempt to double-occupy pods, leaving prisoners in uncomfortable conditions.
The absence of adequate planning for the regular replacement of essential kitchen and laundry equipment.
Limited importance given to IT training for prisoners and a lack of controlled WiFi access, hindering both in-prison education/work and resettlement.
A persistent disparity between the ethnic composition of staff and the prisoner community, with insufficient proactive measures to address this.
Ongoing issues with prisoner property, including losses during transfer and inconsistencies in allowed items between prisons, causing distress.
Communication problems, particularly with the Offender Management Unit, leading to information not reaching all prisoners.
Repeated failure to adhere to the protocol for managing prisoners' long-term medical conditions, as highlighted by PPO reports.
Tired accommodation in A wing and brick billets with communal washing facilities, and kitchens lacking sinks.
The continued ingress of drugs, particularly steroids, into the prison.
Inadequate provision from Weston College during restrictions, despite charging near full rates, and disruption to IT systems hindering online qualifications.
Five prisoners released with no fixed abode, indicating gaps in resettlement support.

Report year 2021 PRISON Concerns

Drake Hall

Published 1 Apr 2022 · 257 prisoners

Self-harm: 278 Assaults: 28 Staff assaults: 3

AI-generated report summary HMP/YOI Drake Hall provides a safe and humane environment, with staff and prisoners showing commendable resilience during the pandemic. However, significant structural issues with accommodation, particularly Richmond and Plymouth houses, persist despite repeated concerns. The Board also highlights challenges with prisoner property transfers, inadequate mental health therapeutic space, and issues affecting resettlement such as late transfers and banking restrictions. Healthcare provision is generally good, managing Covid-19 outbreaks effectively, but specialist support gaps exist for complex needs. The restricted regime impacted rehabilitation, yet efforts were made to maintain activities and contact.

AI-generated summary of key concerns

The condition of Richmond and Plymouth houses remains unfit for purpose, with structural issues, damp, cold, and a rat infestation, despite consistent efforts by local managers.
Delayed or lost property on transfer to Drake Hall is a systemic national problem causing significant distress to prisoners.
There is a lack of private and confidential interview space for mental healthcare staff, hindering therapeutic interventions.
No specialist facility existed for a prisoner with a severe eating disorder, forcing the prison to manage the case without adequate external support.
Increasing numbers of prisoners are transferred shortly before their release date, harming their successful transition from prison.
Prison Service guidance on prisoner banking programs prevents women in open conditions with more than six months to serve from opening accounts, impeding their rehabilitation.
The showers on the open unit suffer from structural mould and damp, requiring a long-term solution.
A minority of ethnic minority prisoners feel treated unfairly, with a low number of Discrimination Incident Reporting Forms (DIRFs) submitted and a lack of independent scrutiny panel meetings.
Some replies to prisoner complaints are rudimentary or delayed, and women report submitted complaints going unreceived.

Report year 2021 PRISON Concerns

Askham Grange

Published 28 Mar 2022

Self-harm: 26

AI-generated report summary Askham Grange is a safe, open women's prison with a strong resettlement ethos, treating prisoners fairly and humanely, and providing good healthcare. Key concerns include the delayed decision on the prison's future, the potential removal of popular single-occupancy pods, and the ongoing transfer of women with short sentences, which hinders resettlement efforts.

AI-generated summary of key concerns

The delayed decision regarding the future of HMP/YOI Askham Grange.
Concerns from women about moving back to shared accommodation if temporary pods are removed.
The continued transfer of prisoners with insufficient time left to serve, impacting resettlement efforts.

Report year 2021 PRISON Concerns

Frankland

Published 25 Mar 2022 · 816 prisoners

Self-harm: 461 Assaults: 59 Staff assaults: 26

AI-generated report summary HMP Frankland maintained a safe and humane environment during the pandemic, despite a restricted regime. The report highlights successes in staff dedication and reduced self-harm incidents, but raises significant concerns about healthcare provision, especially dental waiting times and the unsuitable physical environment. Staffing shortages in the OMU and inconsistencies in the key worker scheme impacted prisoner progression, alongside issues with property transfers and workshop conditions.

AI-generated summary of key concerns

Lack of an appropriate physical environment and suitably qualified care workers for prisoners diagnosed with dementia.
Delays in completing the prisoners’ property policy framework, leading to complaints about lost or missing property during transfers.
The physical environment for healthcare is no longer sufficient for the size of the establishment.
Inconsistency and under-delivery in the key worker scheme, requiring a relaunch with further staff training and management input.
Long waiting times for dental appointments (427 days).
Some prisoners remaining in segregation for over six months, with transfer to other segregation units being the typical 'solution'.
OMU staffing shortages (three POM vacancies) leading to a backlog of OASys reviews.
Workshop sessions cancelled due to low temperatures, with only five of nine heaters replaced.
Loss of existing education records due to a new server installation.

Report year 2021 PRISON Concerns

Durham

Published 24 Mar 2022 · 974 prisoners

Self-harm: 589 Assaults: 193 Staff assaults: 49

AI-generated report summary HMP Durham is generally considered a safe environment, with staff commended for managing pandemic challenges and implementing effective drug strategies. However, the Board holds significant concerns regarding severe overcrowding and the dignity of prisoners in unsuitable cellular accommodation. Healthcare provision is deemed unsatisfactory due to long waiting times and low screening rates, while education delivery is hampered by staffing and a lack of vocational offerings. The prolonged detention of unsentenced prisoners, including IS91 detainees, due to court backlogs remains a persistent issue.

AI-generated summary of key concerns

Overcrowding and its impact on prisoner dignity, particularly in pre-Victorian cells with inadequate privacy.
Length of time unsentenced prisoners, particularly IS91 immigration detainees, are held due to court backlogs and slow transfers.
Unsatisfactory healthcare provision, including low secondary screening, long waiting times, and inadequate healthcare attendance at GOoD reviews.
Impact of staffing shortages and contractor performance on education provision, leading to a lack of vocational qualifications and a concern over the withdrawal of face-to-face learning.
Inconsistent embedding of Body Worn Video Cameras (BWVC) and disproportionate use of force incidents among young adults (18-29).
Poor attendance at Diversity and Inclusion Action Team (DIAT) meetings and delays in enacting actions from prison meetings.

Report year 2021 PRISON Concerns

Foston Hall

Published 18 Mar 2022 · 264 prisoners

AI-generated report summary HMP/YOI Foston Hall faced significant challenges in the reporting year ending November 2021, primarily from persistent Covid-19 restrictions and severe staffing pressures. The IMB acknowledged the dedication of staff and noted improvements in areas like induction and welfare checks. However, serious concerns remain regarding the prison's high self-harm rates, inadequate mental health provision, unsuitable accommodation, and the impact of staff shortages on regime delivery and prisoner resettlement.

AI-generated summary of key concerns

The continued high level of self-harm, remaining the highest in the female estate, despite new strategies.
Inadequate mental health provision, resulting in significant unmet need and delays in transfers to secure hospitals.
Persistent issues with accommodation, including longstanding problems on D wing, serious shortcomings in G wing, the cramped CSU, and insufficient space for healthcare services and confidential interviews.
Significant staffing pressures across the prison and healthcare, leading to frequent regime curtailments and impacting service delivery.
An increase in violent incidents, particularly assaults on staff, and a high, erratic level of use of force, with concerns about body worn camera use.
The rising number of prisoners being released without an address due to cessation of Covid-19 homelessness funding, and fragmented resettlement support following probation reform.

Report year 2021 PRISON Concerns

Brixton

Published 17 Mar 2022 · 661 prisoners

Self-harm: 209 Assaults: 130 Staff assaults: 66

AI-generated report summary The reporting year at HMP Brixton was dominated by COVID-19, leading to severe restrictions on the prison regime, impacting prisoners' mental health and resettlement opportunities. Despite significant efforts by staff and healthcare to maintain services and well-being, concerns persisted regarding the suitability of the offender flow system, inadequate accommodation for older prisoners, and a lack of D-category prison places. While self-harm incidents slightly decreased, assaults on staff increased, and substance misuse remained a challenge, with the Board commending positive aspects like food quality, staff commitment, and progress in education.

AI-generated summary of key concerns

The inadequate number of places in category D prisons, exacerbated by remedial works, removes incentives for good behaviour and increases re-offending risk.
A significant proportion of men (29%) are released without accommodation, a concern repeated from previous years, increasing re-offending rates.
The new offender flow process sends men to Brixton who do not meet its resettlement profile, setting both prisoners and the prison up for failure.
Brixton's infrastructure is not suited for its elderly and infirm population, particularly those with mobility impairments, requiring better living conditions.
Prisoner pay varies inconsistently across the estate, impacting men's ability to afford canteen items and phone calls.
There was a significant increase in the proportion and seriousness of assaults on staff, with one severe case of prisoner-on-prisoner ill-treatment going undetected for months.
The prison's accommodation remains small, cramped, and unsatisfactory, a consistent concern, and there was a rat problem for several months.
Psychoactive substances were found to be readily available and the primary drug of choice, with uneven supervision of tradable medication dispensing.

Report year 2021 PRISON Concerns

Eastwood Park

Published 12 Mar 2022 · 370 prisoners

AI-generated report summary This has been another challenging year due to Covid-19, impacting regime and IMB monitoring. While staff professionalism is commended, the Board remains concerned about high self-harm and violence levels, inadequate mental health provision, and the impact of lockdowns on prisoners' wellbeing. Despite some improvements in healthcare applications and infrastructure investment, significant issues persist with staffing, accommodation options post-release, and the segregation of a severely brain-injured prisoner.

AI-generated summary of key concerns

The continuous segregation of a prisoner with an acquired brain injury remains a profound concern, highlighting a lack of suitable specialist facilities for women in the prison system.
High levels of self-harm and violence persist despite efforts, exacerbated by the number of women with complex mental health issues inappropriately placed in the criminal justice system.
Staffing levels were critically under-resourced throughout the year, leading to extended lock-up times for prisoners and negatively impacting their mental and physical health.
Longstanding dampness on two residential wings remains unaddressed since 2018, rendering some cells unfit for occupation.
The quality and availability of food were inconsistent, particularly during the early lockdown period, leading to widespread prisoner dissatisfaction.
The management of prisoner property was extremely poor, resulting in missing parcels, long backlogs for swaps, and significant distress for prisoners.

Report year 2021 PRISON Concerns

Deerbolt

Published 11 Mar 2022 · 267 prisoners

AI-generated report summary Deerbolt continued to operate under significant COVID-19 restrictions, leading to a severely curtailed regime and concerns about purposeful activity and prisoner wellbeing. While staff are commended for maintaining a safe environment and low COVID-19 rates, alongside strong healthcare provision, the Board noted significant issues. Key concerns include persistent staff shortages, low numbers of key worker sessions, increasing gang culture, and long delays for prisoner transfers, particularly for those with complex mental health needs.

AI-generated summary of key concerns

Persistent staff shortages continue to impact purposeful activity and regime progression.
Lack of purposeful activity and severely curtailed time out of cell, with many prisoners locked up for 22-23 hours a day.
Ineffective key worker sessions and inadequate recording of prisoner wellbeing checks.
Delays and difficulties in securing transfers for prisoners with complex needs, including Mental Health Act transfers, and those needing moves for their safety.
Increasing gang culture within the prison, leading to threats and prisoners feeling pressured to join for safety.
Concerns over the effectiveness and quality of education provision, particularly basic skills, and slow development of in-cell learning.

Report year 2021 PRISON Concerns

Dovegate

Published 8 Mar 2022

Self-harm: 584 Assaults: 96 Staff assaults: 24

AI-generated report summary HMP Dovegate, a Category B training prison, maintained a generally calm environment with positive staff-resident relationships despite the challenges of the Covid-19 pandemic. The Board welcomed improvements in facilities, the rollout of body-worn cameras, and innovative staff recruitment. However, significant concerns remain regarding unresolved property transfer issues, the lack of progress for IPP prisoners, and the inadequacy of the healthcare inpatient unit, alongside a dramatic rise in healthcare waiting times due to pandemic restrictions.

AI-generated summary of key concerns

Prisoners’ property during transfer remains a significant issue, repeatedly highlighted without a national solution.
Focus on reviewing sentences of Imprisonment for Public Protection (IPP) prisoners to enable progression and safe release.
Urgently accelerate plans for converting or upgrading the inpatient unit in healthcare to provide adequate consultation and treatment rooms, and specifically upgrade the bath/shower room.
Reinstate escorts to outside hospital appointments to previous levels to reduce dramatically risen waiting times.
Encourage staff to make proper use of Body-Worn Cameras (BWCs), ensuring they are turned on for in-cell interactions and their value as de-escalation/evidential tools is understood.

Report year 2021 PRISON Concerns

Cardiff

Published 4 Mar 2022

Self-harm: 533 Assaults: 30 Staff assaults: 42

AI-generated report summary HMP Cardiff maintained a reasonably safe and humane environment during the reporting year despite significant Covid-19 challenges. Self-harm and use of force incidents reduced, and healthcare staffing improved, but a restrictive regime impacted prisoner wellbeing and purposeful activity. Key concerns include a lack of mental health transfer beds, inadequate accommodation on release, and ongoing issues with prison infrastructure and perceived discrimination against BAME prisoners.

AI-generated summary of key concerns

An increase in men requiring transfer to mental health establishments.
Men held in custody on IS91s and their lack of access to Home Office representatives, a repeated concern.
Ongoing lack of cover for pharmacists and the need for increased GP hours.
A lack of available and suitable accommodation for men leaving prison, particularly in certain areas, also a repeated concern.
Annual issues with heating, problems with accessing TV channels, and rats affecting infrastructure in older wings, with heating and TV issues being long-standing.
Difficulties with access for wheelchair users and those with mobility problems to some areas of the prison, a repeated trend.
The need for a return to a normal regime as soon as practicable, given the negative impact of restrictions on men's well-being.
Body worn cameras being affected by the need for servicing and replacement.
Staffing pressures within the business hub affecting the complaints procedure.
The disproportionate number of BAME prisoners labelled as dangerous, a concern noted in the last report that remains.
A perception among BAME prisoners of discrimination in the allocation of work and education.

Report year 2021 PRISON Concerns

Elmley

Published 3 Mar 2022

AI-generated report summary HMP Elmley experienced a challenging year ending October 2021 due to its status as a COVID-19 outbreak site, leading to highly restricted regimes and persistent staffing shortages. The Board noted positive initiatives like the Accelerator project and OMU surgeries, but raised significant concerns regarding prolonged confinement, inadequate food budget, and issues with property loss and unlock list management. The report highlights critical needs for improved staff recruitment and retention, better analysis of self-harm incidents, and a review of external service contracts.

AI-generated summary of key concerns

The prolonged confinement of prisoners for 23 hours a day in small spaces, often shared, and its impact on physical and mental health.
Staffing shortages due to recruitment difficulties and pandemic impact, leading to reduced regime flexibility.
Inadequate budget for food (£2.14 per man per day) impacting quality and quantity.
Poor service from DHL regarding canteen orders, delays in refunds, and quality of fresh produce, requiring contract review.
Poor management of the unlock list on house blocks, disrupting education and healthcare appointments and wasting staff time.
Insufficient formal analysis of self-harm incidents to identify underlying causes related to the prison environment.
Persistent problem of prisoners' property getting lost, especially during relocation and cell clearances.

Report year 2021 PRISON Concerns

Haverigg

Published 23 Feb 2022 · 310 prisoners

Self-harm: 5 Assaults: 5

AI-generated report summary HMP Haverigg, a Category D open prison for men convicted of sexual offences, has navigated the reporting year effectively, despite the ongoing pandemic. The Board found the prison to be a safe and humane environment, with low levels of self-harm and violence, and commended staff for managing Covid-19 and supporting resettlement. However, significant concerns persist regarding the inhumane treatment and progression of IPP prisoners, the recurring issue of property loss on transfer, and the impact of staff vacancies on key services.

AI-generated summary of key concerns

The continued plight and inhumane treatment of IPP prisoners, and the high level of licence recalls.
The persistent, long-standing issue of property loss on transfer between establishments.
The impact of staff vacancies in key roles, particularly the Offender Management Unit, on prisoner progression and resettlement.
Difficulties in communication with community offender managers leading to delays in release planning and Parole Board hearings.
Insufficient social care processes, including limited access to aids for daily living and a lack of a clearly defined pathway for social care support on discharge.
The education department's information technology not reflecting the digital world in the community, potentially hindering prisoners' digital skills development.

Report year 2021 PRISON Concerns

Channings Wood

Published 21 Feb 2022

Self-harm: 370 Assaults: 106

AI-generated report summary HMP Channings Wood maintained a largely settled environment during a challenging year of Covid-19 restrictions, with notable reductions in self-harm, assaults, and substance misuse. The prison adapted its healthcare and education provisions effectively, earning commendations from Ofsted and HM Inspectorate of Probation for education and resettlement services respectively. However, significant concerns persist regarding staffing shortages impacting key worker schemes and offender management, the backlog in offending behaviour programmes, and ongoing issues with property transfers and resettlement accommodation.

AI-generated summary of key concerns

Significant backlog in offending behaviour programmes impacting parole hearings.
Persistent issues with the inefficient and insecure movement and storage of prisoners' property during transfers.
A temporary gap in Listener provision on Mains wings due to staff shortages and lack of training.
Delays in mental health transfers to secure accommodation and reduced availability of GP appointments.
Staffing shortages severely hindering Offender Management in Custody (OMiC) and key worker delivery.
Major concerns regarding the provision of suitable resettlement accommodation and the effectiveness of the new probation model for housing.

Report year 2021 PRISON Concerns

Annual reports

Establishment types

Reports by year

Key findings

IMB reports by year
Year	Reports
2020	129
2021	126
2022	132
2023	134
2024	133
2025	128
2026	29