Source · Independent custody monitoring

IMB Annual Reports

780 reports 170 establishments 768 with key concerns

780 annual reports from Independent Monitoring Boards covering 170 establishments. IMBs provide independent oversight of prisons, immigration removal centres, and secure training centres. Source: imb.org.uk.

Key findings

Patterns across the corpus

98% of IMB reports flag key concerns. Independent monitors cover 170 establishments across prisons, immigration removal centres and secure training centres.

Annual reports

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2021 PRISON Concerns Grendon

Published 26 Apr 2022 · 161 prisoners

Self-harm: 38

HMP Grendon demonstrated a safe environment in 2021 with improvements across several safety indicators including self-harm, assaults, and ACCTs, despite ongoing Covid-19 restrictions and fire safety works. The Board commended improvements in diversity and inclusion, healthcare access, and vaccine rollout. However, significant concerns remain regarding the persistent issues with the night sanitation system, the loss of community ethos, and the impact of fire safety project delays on therapeutic capacity. The lack of in-cell telephony and data on cell bell response times also pose ongoing challenges.

Key concerns identified

The lack of data to support response times to cell bells remains an important shortfall in safer custody reporting.
Residents broke down locked shower doors during night sanitation and these have not been secured, which is at odds with a coroner’s recommendation.
Issues with the night sanitation system are again raised by the Board, with evidence of continuing poor outcomes.
Two significant data breaches were noted, requiring refresher training.
Too many late replies to discrimination incident report forms (DIRF) undermine residents’ faith in the process.
The Board questions how food standards can be maintained on a static budget of £2.10 per day per prisoner amidst price inflation.
The sense of community and collective responsibility, central to therapeutic communities, has been lost due to Covid restrictions.
Further delays to the fire safety project reduce the prison’s capacity to deliver therapeutic work, including a 25% reduction in therapy capacity.
There is no date for in-cell telephony installation, hindering family contact.

2021 PRISON Concerns Long Lartin

Published 22 Apr 2022 · 480 prisoners

Self-harm: 370 Assaults: 42 Staff assaults: 51

HMP Long Lartin, a Category A/B dispersal prison, operated under a severely restricted Covid-19 regime throughout 2021, leading to reduced activities and frustrations. While the prison was orderly and staff generally humane, violence increased, and self-harm incidents were high, largely due to a few complex individuals. Significant concerns persist regarding the inhumane night sanitation system, inadequate estate maintenance by Amey, and persistent delays in mental health hospital transfers.

Key concerns identified

The night sanitation system on four wings remains degrading and inhumane, with an inadequate upgrade process and persistent health risks.
Segregation in the CSRU involves long periods, often damaging prisoners' mental health, and is not consistently used as a short-term measure.
Significant delays persist in transferring mentally ill prisoners to secure hospitals due to insufficient capacity, despite previous assurances.
The contractor Amey consistently fails to provide adequate maintenance, resulting in critical failures of essential equipment and building fabric.
The prison cannot provide suitable orthopaedic beds or mattresses for prisoners with back pain.
Inconsistent rules for prisoner property across the LTHSE cause considerable problems and a high volume of complaints.
A stand-alone designated safety group of officers, including ACCT assessors, is strongly needed to support at-risk prisoners, but staffing shortfalls hinder its implementation.
The important work of Inclusion (mental health and substance misuse services) needs greater understanding and support from management and staff.

2021 PRISON Concerns Guys Marsh

Published 13 Apr 2022 · 466 prisoners

Self-harm: 294 Staff assaults: 72

HMP Guys Marsh, a Category C training prison, navigated a challenging year (Dec 2020 – Nov 2021) under a restrictive "red regime" due to COVID-19. While recording no deaths in custody and a 20% drop in self-harm, concerns persisted regarding a significant increase in staff assaults, high mental health transfer waiting times, and problems with key working and purposeful activity due to staffing pressures and regime restrictions. The Board highlighted the need for improved staff retention, better IT systems, enhanced resettlement provisions, and a more consistent application of incentive schemes.

Key concerns identified

The increasing number of prisoners with severe mental health issues and lengthy delays in securing suitable placements.
A significant increase in assaults on staff, compounded by a major breakdown in key working provision due to staffing pressures.
The widespread availability of illicit substances, including psychoactive substances and 'hooch', leading to violence and debt.
Inconsistent and often punitive application of the IEP policy, alongside a lack of clear incentives for work and education attendance.
Major challenges in resettlement pathways, including national shortages of Category D places and difficulties with externally devolved post-release accommodation.
Persistent issues with lost prisoner property and frustrations with the canteen contract, including slow refunds and limited healthy options.

2021 PRISON Concerns Featherstone

Published 12 Apr 2022

Self-harm: 239 Assaults: 40 Staff assaults: 36

HMP Featherstone's IMB report for 2020-21 highlights resilience during Covid-19, with staff and prisoners adapting well, leading to reductions in self-harm and violence. Key concerns include the poor state of the prison's infrastructure, ongoing issues with transferred contracts affecting service provision, and persistent problems with prisoner property. The Board commends efforts in drug reduction and staff dedication in challenging units but calls for urgent investment in the estate, improved contract procurement, and sustained focus on staff culture and healthcare provisions.

Key concerns identified

The physical environment of Featherstone, built in the 1970s, remains poor with substandard showers, windows, and heating, requiring urgent investment.
Contract transfers, particularly for pharmacy, continued to cause significant service disruptions, questioning the procurement process.
Incoming prisoners arrived with concealed drugs and Covid-19, highlighting issues with precautions taken by transferring prisons.
Prisoner property issues, especially on transfer, persist and need systemic resolution.
Healthcare services, particularly the dental contract, medication provision, complaints system, and staff attendance at reviews, require continued monitoring and improvement.
Concerns about staff culture raised previously indicate ongoing problems that require sustained vigilance from the Governor.

2021 PRISON Concerns Hollesley Bay

Published 7 Apr 2022

Self-harm: 3 Assaults: 6 Staff assaults: 1

HMP/YOI Hollesley Bay commendably managed 2021 amidst Covid-19, maintaining a safe environment and strong communications. The prison successfully implemented new strategies focused on rehabilitation, earned progression, and employability, which have been largely welcomed. Key areas for development include addressing the ageing estate infrastructure, improving food quality, implementing a key worker system, and resolving issues with property loss and missed healthcare appointments, while also boosting education participation.

Key concerns identified

Inadequate and unreliable plumbing, leading to frequent hot water and water pressure problems for showers, requiring a major overhaul.
Creaking infrastructure, including leaking roofs, faulty guttering, broken paving, and ill-lit areas, necessitating a comprehensive modernisation and refurbishment plan, including the collapsing gymnasium floor.
Food quality, particularly lunch, is considered barely adequate, a recurring issue from previous years.
Disappointment over the failure to roll out the key worker system in the open estate, which is seen as highly beneficial for prisoners' resettlement.
Persistent issues with loss of prisoner property, especially during transfers from other prisons.
A significant number of missed GP appointments (14%), partly due to staff failing to deliver appointment letters to prisoners in good time.
Low take-up of maths and English education courses.
Disgruntlement among prisoners over the withdrawal of the free newspaper service.
Injustices within the indeterminate sentences for public protection (IPP) regime.

2021 PRISON Concerns Ford

Published 6 Apr 2022 · 389 prisoners

Self-harm: 2 Assaults: 5

HMP Ford experienced a challenging year marked by Covid-19 restrictions, which the prison successfully managed, limiting outbreaks and reducing violence. Significant accommodation changes occurred with the condemnation of B wing and the introduction of new pods, which, despite initial issues, led to a reduced but more modern estate. The Board commended the prison's efforts in restoring and increasing external employment opportunities for prisoners post-restrictions, contributing positively to resettlement goals.

Key concerns identified

The lack of strategic planning for accommodation replacement, leading to drastic capacity reduction and an ill-conceived attempt to double-occupy pods, leaving prisoners in uncomfortable conditions.
The absence of adequate planning for the regular replacement of essential kitchen and laundry equipment.
Limited importance given to IT training for prisoners and a lack of controlled WiFi access, hindering both in-prison education/work and resettlement.
A persistent disparity between the ethnic composition of staff and the prisoner community, with insufficient proactive measures to address this.
Ongoing issues with prisoner property, including losses during transfer and inconsistencies in allowed items between prisons, causing distress.
Communication problems, particularly with the Offender Management Unit, leading to information not reaching all prisoners.
Repeated failure to adhere to the protocol for managing prisoners' long-term medical conditions, as highlighted by PPO reports.
Tired accommodation in A wing and brick billets with communal washing facilities, and kitchens lacking sinks.
The continued ingress of drugs, particularly steroids, into the prison.
Inadequate provision from Weston College during restrictions, despite charging near full rates, and disruption to IT systems hindering online qualifications.
Five prisoners released with no fixed abode, indicating gaps in resettlement support.

2021 PRISON Concerns Drake Hall

Published 1 Apr 2022 · 257 prisoners

Self-harm: 278 Assaults: 28 Staff assaults: 3

HMP/YOI Drake Hall provides a safe and humane environment, with staff and prisoners showing commendable resilience during the pandemic. However, significant structural issues with accommodation, particularly Richmond and Plymouth houses, persist despite repeated concerns. The Board also highlights challenges with prisoner property transfers, inadequate mental health therapeutic space, and issues affecting resettlement such as late transfers and banking restrictions. Healthcare provision is generally good, managing Covid-19 outbreaks effectively, but specialist support gaps exist for complex needs. The restricted regime impacted rehabilitation, yet efforts were made to maintain activities and contact.

Key concerns identified

The condition of Richmond and Plymouth houses remains unfit for purpose, with structural issues, damp, cold, and a rat infestation, despite consistent efforts by local managers.
Delayed or lost property on transfer to Drake Hall is a systemic national problem causing significant distress to prisoners.
There is a lack of private and confidential interview space for mental healthcare staff, hindering therapeutic interventions.
No specialist facility existed for a prisoner with a severe eating disorder, forcing the prison to manage the case without adequate external support.
Increasing numbers of prisoners are transferred shortly before their release date, harming their successful transition from prison.
Prison Service guidance on prisoner banking programs prevents women in open conditions with more than six months to serve from opening accounts, impeding their rehabilitation.
The showers on the open unit suffer from structural mould and damp, requiring a long-term solution.
A minority of ethnic minority prisoners feel treated unfairly, with a low number of Discrimination Incident Reporting Forms (DIRFs) submitted and a lack of independent scrutiny panel meetings.
Some replies to prisoner complaints are rudimentary or delayed, and women report submitted complaints going unreceived.

2021 PRISON Concerns Askham Grange

Published 28 Mar 2022

Self-harm: 26

Askham Grange is a safe, open women's prison with a strong resettlement ethos, treating prisoners fairly and humanely, and providing good healthcare. Key concerns include the delayed decision on the prison's future, the potential removal of popular single-occupancy pods, and the ongoing transfer of women with short sentences, which hinders resettlement efforts.

Key concerns identified

The delayed decision regarding the future of HMP/YOI Askham Grange.
Concerns from women about moving back to shared accommodation if temporary pods are removed.
The continued transfer of prisoners with insufficient time left to serve, impacting resettlement efforts.

2021 PRISON Concerns Frankland

Published 25 Mar 2022 · 816 prisoners

Self-harm: 461 Assaults: 59 Staff assaults: 26

HMP Frankland maintained a safe and humane environment during the pandemic, despite a restricted regime. The report highlights successes in staff dedication and reduced self-harm incidents, but raises significant concerns about healthcare provision, especially dental waiting times and the unsuitable physical environment. Staffing shortages in the OMU and inconsistencies in the key worker scheme impacted prisoner progression, alongside issues with property transfers and workshop conditions.

Key concerns identified

Lack of an appropriate physical environment and suitably qualified care workers for prisoners diagnosed with dementia.
Delays in completing the prisoners’ property policy framework, leading to complaints about lost or missing property during transfers.
The physical environment for healthcare is no longer sufficient for the size of the establishment.
Inconsistency and under-delivery in the key worker scheme, requiring a relaunch with further staff training and management input.
Long waiting times for dental appointments (427 days).
Some prisoners remaining in segregation for over six months, with transfer to other segregation units being the typical 'solution'.
OMU staffing shortages (three POM vacancies) leading to a backlog of OASys reviews.
Workshop sessions cancelled due to low temperatures, with only five of nine heaters replaced.
Loss of existing education records due to a new server installation.

2021 PRISON Concerns Durham

Published 24 Mar 2022 · 974 prisoners

Self-harm: 589 Assaults: 193 Staff assaults: 49

HMP Durham is generally considered a safe environment, with staff commended for managing pandemic challenges and implementing effective drug strategies. However, the Board holds significant concerns regarding severe overcrowding and the dignity of prisoners in unsuitable cellular accommodation. Healthcare provision is deemed unsatisfactory due to long waiting times and low screening rates, while education delivery is hampered by staffing and a lack of vocational offerings. The prolonged detention of unsentenced prisoners, including IS91 detainees, due to court backlogs remains a persistent issue.

Key concerns identified

Overcrowding and its impact on prisoner dignity, particularly in pre-Victorian cells with inadequate privacy.
Length of time unsentenced prisoners, particularly IS91 immigration detainees, are held due to court backlogs and slow transfers.
Unsatisfactory healthcare provision, including low secondary screening, long waiting times, and inadequate healthcare attendance at GOoD reviews.
Impact of staffing shortages and contractor performance on education provision, leading to a lack of vocational qualifications and a concern over the withdrawal of face-to-face learning.
Inconsistent embedding of Body Worn Video Cameras (BWVC) and disproportionate use of force incidents among young adults (18-29).
Poor attendance at Diversity and Inclusion Action Team (DIAT) meetings and delays in enacting actions from prison meetings.

2021 PRISON Concerns Foston Hall

Published 18 Mar 2022 · 264 prisoners

HMP/YOI Foston Hall faced significant challenges in the reporting year ending November 2021, primarily from persistent Covid-19 restrictions and severe staffing pressures. The IMB acknowledged the dedication of staff and noted improvements in areas like induction and welfare checks. However, serious concerns remain regarding the prison's high self-harm rates, inadequate mental health provision, unsuitable accommodation, and the impact of staff shortages on regime delivery and prisoner resettlement.

Key concerns identified

The continued high level of self-harm, remaining the highest in the female estate, despite new strategies.
Inadequate mental health provision, resulting in significant unmet need and delays in transfers to secure hospitals.
Persistent issues with accommodation, including longstanding problems on D wing, serious shortcomings in G wing, the cramped CSU, and insufficient space for healthcare services and confidential interviews.
Significant staffing pressures across the prison and healthcare, leading to frequent regime curtailments and impacting service delivery.
An increase in violent incidents, particularly assaults on staff, and a high, erratic level of use of force, with concerns about body worn camera use.
The rising number of prisoners being released without an address due to cessation of Covid-19 homelessness funding, and fragmented resettlement support following probation reform.

2021 PRISON Concerns Brixton

Published 17 Mar 2022 · 661 prisoners

Self-harm: 209 Assaults: 130 Staff assaults: 66

The reporting year at HMP Brixton was dominated by COVID-19, leading to severe restrictions on the prison regime, impacting prisoners' mental health and resettlement opportunities. Despite significant efforts by staff and healthcare to maintain services and well-being, concerns persisted regarding the suitability of the offender flow system, inadequate accommodation for older prisoners, and a lack of D-category prison places. While self-harm incidents slightly decreased, assaults on staff increased, and substance misuse remained a challenge, with the Board commending positive aspects like food quality, staff commitment, and progress in education.

Key concerns identified

The inadequate number of places in category D prisons, exacerbated by remedial works, removes incentives for good behaviour and increases re-offending risk.
A significant proportion of men (29%) are released without accommodation, a concern repeated from previous years, increasing re-offending rates.
The new offender flow process sends men to Brixton who do not meet its resettlement profile, setting both prisoners and the prison up for failure.
Brixton's infrastructure is not suited for its elderly and infirm population, particularly those with mobility impairments, requiring better living conditions.
Prisoner pay varies inconsistently across the estate, impacting men's ability to afford canteen items and phone calls.
There was a significant increase in the proportion and seriousness of assaults on staff, with one severe case of prisoner-on-prisoner ill-treatment going undetected for months.
The prison's accommodation remains small, cramped, and unsatisfactory, a consistent concern, and there was a rat problem for several months.
Psychoactive substances were found to be readily available and the primary drug of choice, with uneven supervision of tradable medication dispensing.

2021 PRISON Concerns Eastwood Park

Published 12 Mar 2022 · 370 prisoners

This has been another challenging year due to Covid-19, impacting regime and IMB monitoring. While staff professionalism is commended, the Board remains concerned about high self-harm and violence levels, inadequate mental health provision, and the impact of lockdowns on prisoners' wellbeing. Despite some improvements in healthcare applications and infrastructure investment, significant issues persist with staffing, accommodation options post-release, and the segregation of a severely brain-injured prisoner.

Key concerns identified

The continuous segregation of a prisoner with an acquired brain injury remains a profound concern, highlighting a lack of suitable specialist facilities for women in the prison system.
High levels of self-harm and violence persist despite efforts, exacerbated by the number of women with complex mental health issues inappropriately placed in the criminal justice system.
Staffing levels were critically under-resourced throughout the year, leading to extended lock-up times for prisoners and negatively impacting their mental and physical health.
Longstanding dampness on two residential wings remains unaddressed since 2018, rendering some cells unfit for occupation.
The quality and availability of food were inconsistent, particularly during the early lockdown period, leading to widespread prisoner dissatisfaction.
The management of prisoner property was extremely poor, resulting in missing parcels, long backlogs for swaps, and significant distress for prisoners.

2021 PRISON Concerns Deerbolt

Published 11 Mar 2022 · 267 prisoners

Deerbolt continued to operate under significant COVID-19 restrictions, leading to a severely curtailed regime and concerns about purposeful activity and prisoner wellbeing. While staff are commended for maintaining a safe environment and low COVID-19 rates, alongside strong healthcare provision, the Board noted significant issues. Key concerns include persistent staff shortages, low numbers of key worker sessions, increasing gang culture, and long delays for prisoner transfers, particularly for those with complex mental health needs.

Key concerns identified

Persistent staff shortages continue to impact purposeful activity and regime progression.
Lack of purposeful activity and severely curtailed time out of cell, with many prisoners locked up for 22-23 hours a day.
Ineffective key worker sessions and inadequate recording of prisoner wellbeing checks.
Delays and difficulties in securing transfers for prisoners with complex needs, including Mental Health Act transfers, and those needing moves for their safety.
Increasing gang culture within the prison, leading to threats and prisoners feeling pressured to join for safety.
Concerns over the effectiveness and quality of education provision, particularly basic skills, and slow development of in-cell learning.

2021 PRISON Concerns Dovegate

Published 8 Mar 2022

Self-harm: 584 Assaults: 96 Staff assaults: 24

HMP Dovegate, a Category B training prison, maintained a generally calm environment with positive staff-resident relationships despite the challenges of the Covid-19 pandemic. The Board welcomed improvements in facilities, the rollout of body-worn cameras, and innovative staff recruitment. However, significant concerns remain regarding unresolved property transfer issues, the lack of progress for IPP prisoners, and the inadequacy of the healthcare inpatient unit, alongside a dramatic rise in healthcare waiting times due to pandemic restrictions.

Key concerns identified

Prisoners’ property during transfer remains a significant issue, repeatedly highlighted without a national solution.
Focus on reviewing sentences of Imprisonment for Public Protection (IPP) prisoners to enable progression and safe release.
Urgently accelerate plans for converting or upgrading the inpatient unit in healthcare to provide adequate consultation and treatment rooms, and specifically upgrade the bath/shower room.
Reinstate escorts to outside hospital appointments to previous levels to reduce dramatically risen waiting times.
Encourage staff to make proper use of Body-Worn Cameras (BWCs), ensuring they are turned on for in-cell interactions and their value as de-escalation/evidential tools is understood.

2021 PRISON Concerns Cardiff

Published 4 Mar 2022

Self-harm: 533 Assaults: 30 Staff assaults: 42

HMP Cardiff maintained a reasonably safe and humane environment during the reporting year despite significant Covid-19 challenges. Self-harm and use of force incidents reduced, and healthcare staffing improved, but a restrictive regime impacted prisoner wellbeing and purposeful activity. Key concerns include a lack of mental health transfer beds, inadequate accommodation on release, and ongoing issues with prison infrastructure and perceived discrimination against BAME prisoners.

Key concerns identified

An increase in men requiring transfer to mental health establishments.
Men held in custody on IS91s and their lack of access to Home Office representatives, a repeated concern.
Ongoing lack of cover for pharmacists and the need for increased GP hours.
A lack of available and suitable accommodation for men leaving prison, particularly in certain areas, also a repeated concern.
Annual issues with heating, problems with accessing TV channels, and rats affecting infrastructure in older wings, with heating and TV issues being long-standing.
Difficulties with access for wheelchair users and those with mobility problems to some areas of the prison, a repeated trend.
The need for a return to a normal regime as soon as practicable, given the negative impact of restrictions on men's well-being.
Body worn cameras being affected by the need for servicing and replacement.
Staffing pressures within the business hub affecting the complaints procedure.
The disproportionate number of BAME prisoners labelled as dangerous, a concern noted in the last report that remains.
A perception among BAME prisoners of discrimination in the allocation of work and education.

2021 PRISON Concerns Elmley

Published 3 Mar 2022

HMP Elmley experienced a challenging year ending October 2021 due to its status as a COVID-19 outbreak site, leading to highly restricted regimes and persistent staffing shortages. The Board noted positive initiatives like the Accelerator project and OMU surgeries, but raised significant concerns regarding prolonged confinement, inadequate food budget, and issues with property loss and unlock list management. The report highlights critical needs for improved staff recruitment and retention, better analysis of self-harm incidents, and a review of external service contracts.

Key concerns identified

The prolonged confinement of prisoners for 23 hours a day in small spaces, often shared, and its impact on physical and mental health.
Staffing shortages due to recruitment difficulties and pandemic impact, leading to reduced regime flexibility.
Inadequate budget for food (£2.14 per man per day) impacting quality and quantity.
Poor service from DHL regarding canteen orders, delays in refunds, and quality of fresh produce, requiring contract review.
Poor management of the unlock list on house blocks, disrupting education and healthcare appointments and wasting staff time.
Insufficient formal analysis of self-harm incidents to identify underlying causes related to the prison environment.
Persistent problem of prisoners' property getting lost, especially during relocation and cell clearances.

2021 PRISON Concerns Haverigg

Published 23 Feb 2022 · 310 prisoners

Self-harm: 5 Assaults: 5

HMP Haverigg, a Category D open prison for men convicted of sexual offences, has navigated the reporting year effectively, despite the ongoing pandemic. The Board found the prison to be a safe and humane environment, with low levels of self-harm and violence, and commended staff for managing Covid-19 and supporting resettlement. However, significant concerns persist regarding the inhumane treatment and progression of IPP prisoners, the recurring issue of property loss on transfer, and the impact of staff vacancies on key services.

Key concerns identified

The continued plight and inhumane treatment of IPP prisoners, and the high level of licence recalls.
The persistent, long-standing issue of property loss on transfer between establishments.
The impact of staff vacancies in key roles, particularly the Offender Management Unit, on prisoner progression and resettlement.
Difficulties in communication with community offender managers leading to delays in release planning and Parole Board hearings.
Insufficient social care processes, including limited access to aids for daily living and a lack of a clearly defined pathway for social care support on discharge.
The education department's information technology not reflecting the digital world in the community, potentially hindering prisoners' digital skills development.

2021 PRISON Concerns Channings Wood

Published 21 Feb 2022

Self-harm: 370 Assaults: 106

HMP Channings Wood maintained a largely settled environment during a challenging year of Covid-19 restrictions, with notable reductions in self-harm, assaults, and substance misuse. The prison adapted its healthcare and education provisions effectively, earning commendations from Ofsted and HM Inspectorate of Probation for education and resettlement services respectively. However, significant concerns persist regarding staffing shortages impacting key worker schemes and offender management, the backlog in offending behaviour programmes, and ongoing issues with property transfers and resettlement accommodation.

Key concerns identified

Significant backlog in offending behaviour programmes impacting parole hearings.
Persistent issues with the inefficient and insecure movement and storage of prisoners' property during transfers.
A temporary gap in Listener provision on Mains wings due to staff shortages and lack of training.
Delays in mental health transfers to secure accommodation and reduced availability of GP appointments.
Staffing shortages severely hindering Offender Management in Custody (OMiC) and key worker delivery.
Major concerns regarding the provision of suitable resettlement accommodation and the effectiveness of the new probation model for housing.

2021 PRISON Concerns Chelmsford

Published 16 Feb 2022

Self-harm: 787 Assaults: 259 Staff assaults: 246

HMP/YOI Chelmsford, a Category B local prison, faced significant challenges during a reporting year heavily impacted by COVID-19 restrictions, leading to a restricted regime with limited purposeful activity and prolonged cell confinement. Key concerns included persistent overcrowding, a severe rat infestation, and substantial delays in handling prisoner complaints and property issues. The prison also struggled with staffing shortages, particularly affecting the key worker scheme and healthcare provision, alongside high self-harm rates and increased assaults on staff.

Key concerns identified

Four deaths in custody and a high number of self-harm incidents, with criticisms regarding support for at-risk prisoners.
Persistent bullying, debt, and gang activity as underlying causes of much of the violence.
An unacceptable infestation of rats in the older parts of the prison (A-D wings).
Excessive time taken for the prison to deal with complaints and issues with safeguarding prisoners’ property.
Overcrowding, with over 70% of prisoners sharing cells designed for one person, contravening decency standards.
Long waiting times for dental appointments, insufficient psychiatric support, and difficulties in transferring mental health prisoners to appropriate establishments.
Fewer opportunities for purposeful activity and often understaffed areas due to lockdowns.

2021 PRISON Concerns Cookham Wood

Published 15 Feb 2022 · 91 prisoners

Self-harm: 29 Assaults: 234 Staff assaults: 132

HMYOI Cookham Wood operated with a restricted regime during the reporting year due to Covid-19, leading to boys being locked in their rooms for extended periods and a significant reduction in purposeful activity and education. Staff shortages exacerbated these issues, though staff dedication and the transformation of the resettlement team were noted positives. Key concerns include the continued lack of secure mental health beds, delays in transferring 18+ year-olds, and inadequate IT facilities, all contributing to an environment the IMB deemed detrimental to the boys' wellbeing and development.

Key concerns identified

There is a chronic lack of secure mental health hospital beds nationally for children, leading to inhumane delays in transferring boys with significant mental health issues.
Delays in transferring boys aged 18+ to the adult estate are inhumane.
Cookham Wood suffers from a serious lack of IT facilities and telephone capacity, hindering communication with families and external agencies.
Boys were subjected to a severely restricted regime, long periods locked in their rooms, and persistent 'family bubble' restrictions.
There are no plans for full-time education to resume, placing boys at a significant disadvantage compared to peers in the community.
The YOI faces a lack of leadership continuity with temporary Governor appointments.
Difficulties with certain London Youth Offending Teams (YOTs) negatively impact resettlement efforts.

2021 PRISON Concerns Forest Bank

Published 14 Feb 2022

Self-harm: 998

HMP Forest Bank, a Category B male prison, faced a challenging year (Nov 2020-Oct 2021) marked by the Covid-19 pandemic, staff shortages, and a transition to a reception prison. Despite these challenges, the Board noted significant improvements in safety, accommodation, and security, driven by a new management team and a proactive approach to Covid containment. Key positive developments include a new employment hub for resettlement and exceptional catering, while concerns remain regarding property handling, organised crime group activity due to the new reception status, and the long-term sustainability of improvements given staff shortages.

Key concerns identified

Problems regarding the transfer, handling, storage and accessibility of prisoners’ property.
Significant issues arising from the transfer to a reception prison, concerning ongoing activity of organised crime groups.
Sustainability of improvements and regime normalisation in the face of ongoing staff shortages.
Inability of the dental service to recover high-risk aerosol generating procedures due to ventilation not meeting Covid-19 protocol requirements.
Frustration among chaplains that communal worship has not restarted, despite other activities resuming.

2021 PRISON Concerns Risley

Published 27 Jan 2022 · 1,100 prisoners

Self-harm: 386 Assaults: 145 Staff assaults: 67

HMP Risley demonstrates high safety standards with reductions in self-harm and violence, good healthcare provision, and strong equality and diversity initiatives. However, the Board raises significant concerns about long repatriation times for foreign nationals and property management issues. The pandemic severely impacted regime, education, and Key Worker scheme delivery, leading to limited time out of cell and restricted activities.

Key concerns identified

Long repatriation/deportation timeframes for foreign national prisoners
Frequent instances of prisoners being transferred to establishments that cannot facilitate required courses for sentence management and rehabilitation
Ongoing issues with loss of prisoners’ property during transfers and inefficient property provision within the prison
Board not being called to serious incidents, particularly out of hours, and not being regularly notified of deaths in custody
Absence of provision of books and/or magazines in reception
Complaints processes not consistently handled or explained, and inconsistent delivery of induction information (e.g., Board's role, Samaritans, emergency evacuation)
Cell vents on F wing being inoperable and in need of repair
Vulnerable prisoners with mental health issues held in the CSU, requiring more appropriate accommodation
High level of bullying and/or victimisation experienced by prisoners with disabilities
Lack of intervention programmes for prisoners convicted of sexual offences, requiring transfers to other establishments
Continual complaints from prisoners about lack of contact with their allocated Offender Managers (POMs)
Significant delays in telephone call monitoring with no improvement

2021 PRISON Concerns Feltham

Published 13 Jan 2022 · 243 prisoners

Self-harm: 89 Assaults: 129 Staff assaults: 89

HMP & YOI Feltham faced continued challenges during the reporting year, particularly regarding its dilapidated estate which limited purposeful activity. While Covid-19 restrictions led to a safer environment with reduced violence and self-harm, access to mental health support and effective resettlement planning remained areas of concern. Staff dedication was highly commended amidst these difficulties, but the Board noted significant issues with property handling and the collapse of the Listener scheme.

Key concerns identified

The poor state of the built environment and dilapidated workshops significantly limit purposeful activity and negatively impact prisoners' living conditions.
Delays in transferring prisoners with serious mental health needs to appropriate care settings.
Inadequate progression towards resettlement for young adults on Feltham B due to insufficient funding for infrastructure and opportunities, and last-minute resettlement arrangements.
The exercise yard on the Care, Separation and Reintegration Unit (CSRU) is unfit for purpose due to chronic pigeon infestation and unhygienic conditions.
The collapse of the Listener scheme leaves vulnerable prisoners without essential peer support.
Persistent issues with the loss and delayed return of prisoner property, particularly during transfers and with external partners.

2021 PRISON Concerns East Sutton Park

Published 12 Jan 2022 · 76 prisoners

HMP East Sutton Park is an open prison for women, commended by the Board for being a safe and well-run establishment during a period affected by the Covid-19 pandemic. Key strengths include strong healthcare provision, effective resettlement preparation with good accommodation and employment outcomes, and valuable educational programmes. Challenges persist with ensuring prisoners are transferred with sufficient time to serve, effectively utilizing the IEP scheme for disruptive behaviour, and managing weekend medication administration.

Key concerns identified

The Prison Service needs to ensure prisoners transferred to HMP East Sutton Park have enough time left to serve to maximise resettlement benefits and value for money.
Closed female establishments must progress suitable women to HMP East Sutton Park for its resettlement regime.
The Governor should make greater use of the Incentives and Earned Privileges (IEP) scheme to address disruptive prisoner behaviour and encourage harmony.
Quality of prisoner inductions has been patchy due to frequent changes in induction orderlies.
Ongoing problems with the administration of medications during weekends.
Disruption to chaplaincy services and forums following the unexpected resignation of the prison chaplain.
A significant rise in complaints, largely driven by one prolific prisoner.
Key services (education, employment advice, family support) are still not fully functioning as prior to the pandemic.
Conflict between outside paid employment and attending in-prison education classes.
Frustration among prisoners regarding the length of time taken to access support from Ixion (employment advice).

2021 PRISON Concerns Hewell

Published 12 Jan 2022

Self-harm: 380

HMP Hewell, a Category B local prison, showed significant improvements in safety, security, and cleanliness during a year dominated by Covid-19 restrictions. Despite these positive shifts and a reduction in self-harm and assaults, systemic concerns persist regarding the treatment of IPP prisoners, transfers for those with severe mental health needs, and inadequate facilities for disabled individuals. The Board highlighted overcrowding and prisoner discontent with healthcare as ongoing challenges.

Key concerns identified

The continued indefinite detention and despair of IPP prisoners, leading to self-destructive behaviour and challenges to discipline.
Difficulties in transferring prisoners with severe mental health/behavioural issues to appropriate external environments.
Inadequate accommodation and accessibility for prisoners with physical disabilities and mobility issues within the prison.
The ongoing issue of overcrowding, with most cells designed for one prisoner housing two, leading to dignity and safety concerns.
Prisoners' consistent discontent with general healthcare services, particularly mental health provision, and the lack of suitable alternative arrangements for complex cases.
Lack of management appetite to investigate subtle discrimination and low prisoner confidence in the DIRF system for addressing equalities issues.

2021 PRISON Concerns Werrington

Published 11 Jan 2022

Self-harm: 37 Assaults: 10 Staff assaults: 17

HMYOI Werrington operated with significant challenges during the reporting year, marked by the ongoing pandemic, major refurbishment, and a sharp increase in violence and disruption in the latter months. The Board raised serious safety concerns, noting restricted time out of room and staff shortages led to inhumane treatment. While healthcare was proactive and efficient, education struggled amidst disruptions, and the Board highlighted issues with the use of Rule 49 and long remand waiting times.

Key concerns identified

YOI Werrington has been unsafe for young people and staff since July 2021, with a sharp increase in violence.
Young people are not treated humanely due to restricted time out of room and staff shortages.
The educational provision is considered inadequate, partly due to facilities and outbreaks of violence.
Rule 49 is being used for young people who cannot be found suitable placement in a group, raising questions about its correct use and fairness.
Young people are not allowed to display photographs of themselves with their family in their rooms due to security issues.
There are unacceptably long waits at court for institutional allocation, with some young people waiting over four hours.
The Board is concerned about the regular outbreaks of violence, exemplified by the hostage-taking incident in the art room and the high number of fashioned weapons found.
The lack of a conventional route for solving problems after the conflict resolution team was disbanded.
A worrying lack of trained negotiators at Werrington.
Many young people's rooms are not fit for habitation, lacking basics like curtains, clean toilets, and walls.
The laundry process still results in significant lost property.
The virtual campus for online education has not commenced, and learners are not allowed their own email addresses.
Young people could be held for many months without trial, raising concerns about their innocence and the length of remand periods.

2021 PRISON Concerns Wetherby

Published 4 Jan 2022 · 164 prisoners

Self-harm: 646 Assaults: 72 Staff assaults: 100

This report highlights HMYOI Wetherby's effective management of the Covid-19 pandemic and positive staff-prisoner relationships, alongside significant improvements in facilities and family contact. However, it raises serious concerns, particularly the chronic shortage of secure mental health beds, delays in transferring young adults, and persistent issues with maintenance. The Board also notes challenges in staffing stability, ACCT application, and high levels of violence, urging action from the Minister, Youth Custody Service, and Governor.

Key concerns identified

The acute and persistent lack of secure mental health hospital beds, leading to deteriorating mental health for young people in custody.
Unacceptable delays in transferring young people aged 18 and over to the adult estate, causing heightened anxiety and management challenges.
Lengthy and continuing delays in essential maintenance work, including cell repairs and the kitchen floor, raising concerns about cleanliness.
A significant lack of permanence and stability within the senior management team, impacting leadership continuity.
Concerns about the accuracy and understanding of the ACCT process, with persistent errors and non-mandatory training.
High levels of violence between young people and against staff, compounded by a concerning number of weapons finds and inconsistent activation of body-worn cameras.
Male prisoners' disquiet over perceived preferential treatment of female prisoners, and inadequate access to Barnardo's advocacy support.
Unacceptable time out of cell for vulnerable young people on Keppel unit, and ongoing issues with temperature extremes and meal delivery on Anson wing.

2021 PRISON Concerns The Verne

Published 24 Dec 2021 · 557 prisoners

Self-harm: 54 Assaults: 22

HMP The Verne experienced a challenging year due to the COVID-19 pandemic, which caused a major outbreak, significant staff absences, and disruption to the prison regime, including education, work, and visits. Despite these challenges, the prison maintained a very safe environment with low violence, and the Board commended staff dedication and the strong ethos of mutual respect. Key concerns persist regarding the provision of 24-hour social and healthcare for the ageing population, slow progress on a proposed hospital unit, and the need for more purposeful activity.

Key concerns identified

Lack of 24-hour provision for frail, elderly residents needing regular personal care.
The need for prison staff to be treated as a priority group in respect of vaccination in any future pandemic.
Delays in establishing a 'community hospital' and a facility enabling 24-hour social care at The Verne.
The need for the Governor to continue the search for further employment opportunities for Verne residents.

2021 PRISON Concerns Parc

Published 21 Dec 2021

Self-harm: 1,193

The reporting period at HMP Parc (March 2020 – February 2021) was profoundly shaped by the Covid-19 pandemic, leading to a highly restrictive regime with prisoners confined to cells for up to 23 hours daily and no physical IMB visits. Despite these challenging conditions, the Board praised staff's exceptional efforts in maintaining safety, preventing Covid-19 deaths, and achieving reductions in assaults and use of force incidents. Key concerns highlighted included the continued entry of illicit drugs, excessive waiting times for dental and specialist healthcare, and the withdrawal of secondary mental health services.

Key concerns identified

Drugs and mobile phones continued to enter the prison, affecting stability and leading to bullying and debt.
The government's decision not to prioritise prisoner and staff vaccinations was seen as prolonging an inhumane regime and contributing to mental health problems.
Excessive waiting lists developed for dental, optician, and podiatrist services, and secondary mental health care was withdrawn.
Transfers to Parc occurred without prior Covid-19 testing or isolation from originating prisons, posing infection risks.
Insufficient telephones hindered healthcare staff's ability to provide appropriate services.
Issues persisted with prisoners not wearing correct clothing in serveries and equipment cleanliness.

2021 PRISON Concerns Aylesbury

Published 17 Dec 2021 · 209 prisoners

Self-harm: 115 Assaults: 108 Staff assaults: 34

This report covers a year dominated by the Covid-19 pandemic at Aylesbury YOI, which saw a reduced prisoner population of around 209. Despite a severely curtailed regime and poor education provision, the prison maintained stability, low infection rates among prisoners, and provided daily showers and exercise. Key concerns include the lack of mental health beds, the weakening of the key worker scheme, and the risk that post-pandemic priorities will shift from prisoner outcomes to risk management as population numbers increase.

Key concerns identified

The lack of a stronger national commitment to young adult prisoner rehabilitation, supported by research and sufficient resourcing, is a key strategic concern.
An urgent need for more emergency mental health beds for prisoners, to prevent seriously mentally ill individuals from being inappropriately held in prison, particularly in segregation.
HMPPS's post-pandemic rebalancing of priorities risks diminishing focus on prisoner outcomes in favour of risk management as prisoner numbers rise.
Education and training provision has been poor and lacked clear national targets and business-like contract management for third-party providers.
The impact of gang culture, exacerbated by a lack of professional mediation training, severely curtails opportunities for prisoners to engage in out-of-cell activities.
Persistent issues with property management, including loss during transfers and restrictions on family parcels.

2021 PRISON Concerns Dartmoor

Published 16 Dec 2021 · 617 prisoners

Self-harm: 96

HMP Dartmoor, a Category C training prison, generally maintained safety and humane treatment during the reporting year despite Covid-19 challenges. The Board commended staff efforts in managing the pandemic and providing support. However, significant concerns persist regarding the detrimental impact of the impending closure on investment, staffing, and the regime, leading to extended lock-up times and inadequate infrastructure. Long waiting times for mental health transfers and dental care, alongside insufficient support for IPP prisoners, are also key issues.

Key concerns identified

The lack of clarity regarding the prison's closure is detrimentally impacting investment, staffing, recruitment, and the prisoner regime.
Insufficient investment in infrastructure, security, kitchens, laundry, and other equipment leads to substandard amenities and regimes for prisoners.
Unacceptably long waiting times for psychiatric hospital placements for prisoners with complex mental health issues.
Lack of clear pathways and support for IPP prisoners, particularly concerning their release and preventing recall.
Inconsistent availability of complaint forms on wings and inadequate processing and follow-up within the discrimination incident report form (DIRF) system.
Challenges in providing 24-hour health and social care support for prisoners with complex needs due to the unsuitable physical environment.

2021 PRISON Concerns Brinsford

Published 15 Dec 2021

Despite a severely restricted Covid-19 regime, HMP/YOI Brinsford is deemed a safe prison where prisoners are treated fairly. While incidents of violence, self-harm, and substance misuse have reduced due to lockdown, persistent issues include delays in transferring prisoners with mental health needs and an education contract that largely failed to meet prisoner requirements for much of the reporting period.

Key concerns identified

The information technology (IT) at Brinsford is old and failing, making it difficult for staff to do their jobs.
Prisoners held on immigration status are kept far too long before transfer.
The fabric of Brinsford is in a poor state and requires significant investment.
There are too few education and work-based activity places for prisoners, particularly for those over 21.
Excessive prisoner transfers, particularly during the pandemic, exacerbate gang problems and make urgent moves difficult.
Delays in moving recategorised prisoners cause frustration.
The education contract is not fit for purpose, with a lack of accountability for the provider.
The management of prisoner property, both within the establishment and during transfers, continues to cause significant problems.
The key worker scheme needs to be improved and restored to pre-pandemic levels, requiring more support and training for officers.

2021 PRISON Concerns Wormwood Scrubs

Published 14 Dec 2021 · 1,080 prisoners

Self-harm: 282 Assaults: 152 Staff assaults: 106

HMP Wormwood Scrubs faced a challenging year dominated by Covid-19 restrictions, leading to widespread 23-hour confinement and significant impacts on prisoners' well-being and regime. While safety initiatives saw a reduction in violence and use of force, and the prison successfully managed Covid-19 outbreaks, persistent concerns remain regarding staffing shortages, the breakdown of the key worker scheme, and the efficacy of the complaints system. Healthcare, particularly mental health provision, suffered significantly, with increased referrals and a lack of psychology services, while basic needs like food quality and accommodation standards also continued to be problematic.

Key concerns identified

Funding cuts jeopardising safety progress, particularly for interventions previously shown to be effective.
Inconsistent and inadequate use of Body Worn Video Cameras (BWVCs) by staff, hindering evidence collection and deterrence.
The efficacy and responsiveness of the internal complaints system remain poor, with significant delays and inadequate responses.
Initial admission processes require urgent reform, a long-standing issue highlighted by a death in custody shortly after arrival.
Persistent poor condition of many prison facilities and ongoing overcrowding, with 118 prisoners sharing cells designed for one.
Chronic issues with the quality, quantity, and nutritional value of food, compounded by broken kitchen equipment and difficulties in providing specialist diets.
The breakdown of the key worker scheme due to pandemic staffing pressures, impacting continuous support for prisoners.
A significant gap in psychology services and a long waiting list for therapeutic interventions following key staff departures.
The continued suspension of mandatory drug testing, diverting resources from addressing substance misuse.
The detrimental impact of prolonged confinement on young prisoners, who face limited activity, social contact, and poor conditions.

2021 PRISON Concerns Manchester

Published 13 Dec 2021 · 683 prisoners

Self-harm: 327 Assaults: 49 Staff assaults: 56

HMP Manchester's reporting year (ending Feb 2021) was defined by the COVID-19 pandemic and its re-categorisation to a Category B training prison. While the reduced population saw a positive decrease in violence and self-harm, the pandemic severely impacted the regime, leading to curtailed purposeful activity and extended periods of cell confinement. The Board expressed significant concern over the mental health of prisoners awaiting secure hospital transfers, highlighting unacceptable waiting times.

Key concerns identified

Mental Health transfers / Prolonged segregation of vulnerable prisoners
Persistent loss of prisoner property and poor record-keeping
Inconsistent property rules regarding catalogue items and property windows
Continued issue of drug packages being thrown over the perimeter wall
Lack of transparency and record-keeping for healthcare triage appointments
Extended periods without heating and hot water on residential wings

2021 PRISON Concerns Bristol

Published 10 Dec 2021 · 500 prisoners

Self-harm: 570 Assaults: 138 Staff assaults: 102

HMP Bristol successfully managed Covid-19, implementing strong infection control and a good vaccination programme. The prison saw significant improvements in accommodation and the general environment, alongside a reduction in self-harm and violence. However, the Board remains concerned about inconsistent key work delivery, staffing shortfalls, persistent issues with disability access, and the appropriate placement of vulnerable prisoners.

Key concerns identified

Lack of consistent support and understanding for prisoners with neurodivergent conditions.
Persistent problems with disability access, particularly to the healthcare building, due to the prison's Victorian architecture.
Inconsistent delivery of key work and significant staff shortfalls impacting regime delivery and prisoner support.
Delays and loss of prisoner property during transfers between establishments.
Challenges in providing mental health and substance misuse programmes due to a lack of suitable rooms and staff availability for escorts.
The continued presence of elderly, vulnerable, or immigration detainees inappropriately placed in a local prison setting, leading to prolonged, unclear detention for some.

2021 IRC Concerns Morton Hall IRC

Published 9 Dec 2021 · 87 prisoners

This final report covers the last 203 days of Morton Hall IRC's operation before its closure on 23 July 2021. The Board found the centre largely safe with professional staff and well-delivered healthcare, but noted concerns regarding slow lifting of COVID-19 restrictions and significant delays in bail releases. Staff managed the closure process exceptionally well, ensuring fair and humane treatment of detainees.

Key concerns identified

Continued significant delays in detainees being released from the centre even after a judge had awarded bail.
Covid-19 restrictions on well-being, faith, and recreational facilities were not lifted at the same pace as in the wider community or non-HMPPS IRCs.
The £1 per hour rate of pay for paid activities, unchanged since 2008, is derisory.

2021 PRISON Concerns Bullingdon

Published 1 Dec 2021 · 1,034 prisoners

Self-harm: 916 Assaults: 403

HMP Bullingdon faced significant challenges during the reporting year (July 2020 – June 2021), exacerbated by Covid-19 restrictions which led to extensive in-cell time and impacted various services. The Board noted chronic overcrowding, an increase in self-harm incidents, and persistent issues with staff experience levels and the provision of mental healthcare. Progression and resettlement efforts were hindered by a high turnover of prisoners, predominantly those on remand or serving short sentences, while the effectiveness of drug interception measures remains a concern.

Key concerns identified

The prison is not equipped to cope with prisoners with severe mental health issues, leading to long segregation stays and repeated self-harm.
There is a high proportion of inexperienced staff, impacting role effectiveness and adaptation to post-Covid regimes.
The increasing churn of remand and short-sentence prisoners frustrates progression and resettlement efforts, including education and vocational training completion.
Chronic overcrowding persists, with many single-occupancy cells housing two prisoners, incompatible with humane treatment, especially given extensive in-cell time due to Covid-19.
There are concerns about the availability and use of drugs despite recent interventions like scanners and sniffer dogs.

2021 PRISON Concerns Hatfield

Published 30 Nov 2021 · 282 prisoners

Self-harm: 1 Assaults: 2 Staff assaults: 1

HMP/YOI Hatfield operated safely and humanely during a challenging year (Apr 2020 - Mar 2021) impacted by COVID-19. The Board found healthcare, education, work provision, and resettlement efforts to be good, despite pandemic restrictions. Staff morale remained high and strong leadership was noted. Key challenges included the impact of COVID-19 on ROTL and family visits, property issues on transfer, and reduced face-to-face service for some healthcare and equality functions.

Key concerns identified

COVID-19 had a significant impact on ROTL and Parole Boards.
The age and wear of accommodation units D and E were a long-standing concern, though a replacement project is now planned.
Property issues for prisoners transferring into Hatfield, with some property occasionally left behind by escort contractors.
Reduced IMB visits to the establishment due to COVID-19 restrictions, hindering direct monitoring.
Reduced healthcare provision for routine Long-Term Conditions and delayed hospital outpatient referrals due to COVID-19.
Cessation of regular dental services and limited access to other healthcare appointments (GP, optometry, podiatry, physiotherapy).
Suspension of the Equalities and Fairness committee meetings during the pandemic.

2021 PRISON Concerns Ranby

Published 29 Nov 2021 · 1,092 prisoners

Self-harm: 336 Assaults: 156

For the reporting period ending March 2021, HMP Ranby operated under severe Covid-19 restrictions, including a 22-hour lockdown. Despite this, the prison commendably controlled Covid-19 outbreaks and saw significant reductions in self-harm and violence. However, the Board highlighted recurring concerns regarding mental health provision, cell sharing, resettlement issues, and deficiencies in prisoner complaint handling and transfer processes.

Key concerns identified

The continued housing of prisoners with mental health problems in the segregation unit due to lack of appropriate facilities.
The ongoing practice of cell sharing in single cells, contributing to overcrowding.
The high percentage of prisoners released to no fixed abode and restrictions on home releases.
Issues with prisoner property during transfers and the lack of due process for those returned from Category D prisons.
Persistent problems with late replies to prisoner complaints and lapses in the cell clearance process.
The inability of suitable prisoners to transfer to Category D establishments.

2021 PRISON Concerns Bedford

Published 26 Nov 2021 · 370 prisoners

Self-harm: 138

HMP Bedford operated under severe Covid-19 restrictions, largely maintaining safety against the virus. However, the prison continues to face significant challenges with unacceptably high violence levels, exacerbated by overcrowding and prolonged cell confinement. While healthcare provision was generally good, mental health services remained a concern, and resettlement planning was ineffective. Staffing issues, including an inexperienced workforce, also impacted overall performance during this challenging period.

Key concerns identified

Unacceptably high levels of violence (prisoner-on-prisoner and staff assaults) and repeated failures in ACCT processes linked to deaths in custody.
Severe overcrowding and prolonged periods of cell confinement (up to 23.5 hours/day) exacerbated by an antiquated infrastructure, leading to dehumanising conditions.
Persistent concerns about the effectiveness of mental health services and issues with medication dispensing and missed healthcare appointments.
Significant staffing challenges, including high turnover, a predominantly inexperienced workforce, and the non-operational key worker scheme.
Ineffective resettlement planning due to lack of face-to-face work and problems with property management and new accommodation contracts.
The deeply unsatisfactory conditions of the subterranean Care and Separation Unit (CSU) and its delayed relocation.

2021 PRISON Concerns Wayland

Published 23 Nov 2021

Assaults: 118 Staff assaults: 116

HMP Wayland's reporting year was dominated by the Covid-19 pandemic, leading to a severely restricted regime with prisoners often locked in cells for up to 22 hours daily, and a virtual halt to education and purposeful activity. The Board raised significant concerns about critically low staffing levels and inexperience, alongside a substantial minority of prisoners feeling unsafe and declining trust in staff. While improvements were noted in use of force management and new drug detection methods, the Board struggled to monitor healthcare due to exclusion from meetings.

Key concerns identified

Insufficient and inexperienced staff, negatively impacting prisoner management and rehabilitation efforts.
A severely impoverished regime due to the pandemic, resulting in a near-total cessation of education, training, and purposeful activity, thereby failing to address rehabilitative needs.
A significant proportion of prisoners (22%) report feeling unsafe, compounded by low trust in other prisoners and declining trust in staff.
Ongoing deterioration of the prison estate, particularly new-build wings and issues with leaking roofs, alongside poor cell cleanliness and acceptance procedures.
The Board's inability to effectively monitor healthcare provision, including mental health support, due to exclusion from key meetings.
Persistent prisoner dissatisfaction with food quality, attributed to a very low per diem allowance.

2021 PRISON Concerns Buckley Hall

Published 19 Nov 2021

The reporting year at HMP Buckley Hall (Aug 2020 - July 2021) was largely defined by Covid-19, leading to significant operational challenges and a restrictive regime. Despite these difficulties, the IMB judged the prison to be safe, with dedicated leadership and staff, and good healthcare provision. Key concerns persist regarding prisoner progression, funding for new initiatives, and some basic decency issues such as secure in-cell medication storage and shower quality.

Key concerns identified

The absence of an independent adjudicator.
Delays in transfers to open and resettlement prisons.
Lack of secure in-cell medication facilities.
Issues with transferring prisoner monies between prisons.
Insufficient key worker sessions and engagement opportunities.
Deteriorating wing showers and laundry facilities.

2020 PRISON Concerns Liverpool

Published 18 Nov 2021 · 800 prisoners

Self-harm: 315 Assaults: 123

HMP Liverpool faced significant challenges during 2020 due to the COVID-19 pandemic, leading to a restricted regime with prisoners spending limited time out of cell. Despite these restrictions, the prison was generally considered safe with reduced violence and self-harm incidents, and healthcare services were largely maintained. Key concerns persisted around the delayed transfer of mentally ill prisoners, property issues, infrastructure problems, and significant dental waiting times.

Key concerns identified

Delays in transferring seriously mentally ill prisoners to appropriate secure facilities.
Persistent issues with prisoners' property, causing stress and anxiety.
Ongoing infrastructure problems, including an erratic heating system, broken cell windows on I wing facilitating drone drops, and severe vermin infestation in gullies.
Significant delays in processing telephone PIN numbers, hindering prisoners' ability to contact family.
Considerable delays in dental treatment, with an average waiting list of 30 weeks.
Insufficient use of body worn cameras to record incidents involving use of force.

2021 PRISON Concerns Usk and Prescoed

Published 17 Nov 2021

Self-harm: 16 Assaults: 10 Staff assaults: 3

HMP Usk (Category C) and HMP Prescoed (Category D) operated under significant Covid-19 restrictions during the reporting period, leading to an atypical regime. Despite these challenges, the Board considers them to be safe, well-run prisons with low levels of violence and self-harm, effectively managed by staff. Key achievements include the early rollout of vaccinations and successful maintenance of off-site work placements for Prescoed prisoners, though concerns remain regarding education funding, OASys document quality, staffing retention, and telephone access.

Key concerns identified

Stage 4 lockdown had significant consequences for vulnerable prisoners, requiring higher vaccination priority for officers and men.
Concerns about an effective decrease in education funding negatively impacting prisoner outcomes.
Up to 50% of OASys documents received in HMP Usk vary in quality or are incomplete, a repeated concern from 2020.
Ways need to be explored to retain experienced and effective officers in HMPPS.
The Board supports concerns regarding the decision to no longer nationally report ligature making as a self-harm incident.
Efforts should be expanded to improve telephone access for men in Usk.

2021 PRISON Concerns Bronzefield

Published 16 Nov 2021 · 495 prisoners

Self-harm: 2,640 Assaults: 108

HMP/YOI Bronzefield operated under severe Covid-19 restrictions, impacting prisoner well-being and regime delivery, exacerbated by staff absences. Despite these challenges, the prison managed the pandemic effectively, improved mental health transfers, and achieved Hepatitis C elimination. However, concerns remain regarding escalating self-harm incidents, a high number of prisoners released without accommodation, the prison's use as a 'place of safety' for mentally unwell women, and persistent drug ingress.

Key concerns identified

The escalating number of self-harm incidents, reaching an average of 220 per month in the reporting year, places a high level of risk on the prison.
A high and increasing percentage (77%) of sentenced prisoners are released without safe and secure accommodation, exacerbated by the removal of in-prison accommodation services.
The prison is continuously used as a 'place of safety' for women with serious, complex, and enduring mental health conditions, exerting severe pressure on healthcare and residential staff.
Significant volumes of drugs continue to enter the prison despite 100% searching and swabbing of incoming mail and parcels.
The severe Covid-19 pandemic restrictions, amplified by staff absences and inexperienced officers, have compromised the humane treatment of prisoners and limited their time out of cell.
Canteen prices at HMP/YOI Bronzefield are up to 15% more expensive than comparable prisons.

2020 PRISON Concerns Doncaster

Published 15 Nov 2021

HMP Doncaster experienced significant operational challenges during the Covid-19 pandemic, leading to a restricted regime and impacting IMB monitoring. While staff professionalism was acknowledged and improvements in DIRF and healthcare complaint processes were noted, key concerns included self-harm risks from the restricted regime, persistent drug use, and timely access to adequate healthcare, particularly mental health support. The Board made recommendations for research into the pandemic's impact on prisoners and their families to inform future planning.

Key concerns identified

The negative impact of a restricted Covid regime, including reduced family contact, contributing to additional risks of self-harm.
Ongoing drug use within the prison leading to acute and longer-term health issues and immediate risks to life.
Not all prisoners' physical and mental health needs being met in a timely and effective manner.
Insufficient mental health staffing capacity, impacting timely access to professional support.
Difficulties for prisoners in accessing appropriate healthcare due to issues with the appointment system and awareness of complaint procedures.
The critical need for all lessons learned from internal investigations and PPO reports into deaths in custody to be fully actioned.

2021 PRISON Concerns Ashfield

Published 12 Nov 2021

Self-harm: 67 Assaults: 13 Staff assaults: 3

HMP Ashfield is judged to be a well-managed Category C prison for sex offenders, maintaining high standards and humane treatment despite significant COVID-19 challenges. The prison effectively managed the pandemic, achieving low infection rates and progressively easing restrictions to maximize purposeful activity. Key concerns include persistent difficulties in securing suitable accommodation for released prisoners, a severe reduction in offending behaviour programme places, and issues with mental health support and equality and diversity monitoring.

Key concerns identified

Difficulties in securing appropriate and timely accommodation for prisoners released, especially for those convicted of sexual offences.
Severe reduction in Offending Behaviour Programme (OBP) places due to COVID-19, causing anxiety and potential parole delays for prisoners.
Concerns about the planned reduction of Category D places at HMP Leyhill and the limited geographical availability of other open prisons for sex offenders.
The prison does not routinely collect ethnicity data for behaviour warnings, hindering investigation into perceived disproportionality for BAME prisoners.
Ineffective Diversity and Equality Action Team (DEAT) meetings due to untimely scheduling and insubstantial minutes.
Lack of access to neurodiverse specialists, impacting support for prisoners with conditions like ADHD, Asperger's, and autism.
Significant decline in prisoner satisfaction with catering quality and portion sizes since the change of supplier.

2021 PRISON Concerns Altcourse

Published 11 Nov 2021 · 1,113 prisoners

Assaults: 252 Staff assaults: 96

HMP Altcourse was judged a safe prison during the reporting year, demonstrating low levels of self-harm and violence despite pandemic restrictions. The Board noted significant improvements in food quality and strong staff-prisoner relationships. Key concerns include the persistent delays in transferring seriously mentally ill prisoners, issues with property, and the uncertain future and low morale of the resettlement service following a contract change.

Key concerns identified

The transfer of seriously mentally ill prisoners to appropriate healthcare facilities continues to be a problem, with one particular prisoner spending over 300 days in segregation this year.
The use of rigid handcuffs will no longer be recorded as a use of force nationally, despite the Board considering it a physical intervention that should be monitored.
Persistent national issues with prisoner personal property, a continuing complaint reported in previous annual reports, exacerbated during limited family contact.
Low staff morale and uncertainty within the resettlement function due to the change in provider to Seetec Interventions Alliance, with concerns about unsupported prisoner releases.
The potential impact on prison stability from the placement of ‘out of area’ prisoners, possibly leading to a clash of cultures.
The frequent flooding of the newly installed kitchen flooring despite remedial work.
The lack of recruitment for a permanent replacement librarian after the long-standing post holder retired.
The succession of four complaints clerks in one year, leading to concerns about continuity and consistency in this crucial role.

2021 PRISON Concerns Belmarsh

Published 10 Nov 2021

Self-harm: 324 Assaults: 200 Staff assaults: 77

HMP Belmarsh faced significant challenges during the Covid-19 pandemic, leading to severely restricted regimes and increased pressure on staff. While the Board commended the prison's management of the pandemic and the removal of three-man cells, concerns persist regarding mental health provision, staffing shortages, and the slow reintroduction of purposeful activity. Key areas for development include improving diversity and inclusion, reforming the complaints process, and addressing conditions in the High Security Unit.

Key concerns identified

Inadequate provision and delays in mental health services, both within and outside the prison.
The ongoing risk of three-man cells being reintroduced and current unacceptable communal shower conditions.
Significant staffing shortages impacting key worker support, regime delivery, and business hub efficiency.
Lack of progress on diversity, inclusion, and equality of outcome, compounded by poor data and reporting.
Problems with the prisoner complaints process remaining unresolved and property handling issues persisting.
The limited regime, slow restart of purposeful activity, and lack of in-cell telephony for HSU prisoners.