Source · IMB Annual Report

Manchester

Year: 2021 Published: 13 Dec 2021 Type: Prison · Cat B training with A function Population: 683 Recommendations: 7 Key concerns Positive findings

HMP Manchester's reporting year (ending Feb 2021) was defined by the COVID-19 pandemic and its re-categorisation to a Category B training prison. While the reduced population saw a positive decrease in violence and self-harm, the pandemic severely impacted the regime, leading to curtailed purposeful activity and extended periods of cell confinement. The Board expressed significant concern over the mental health of prisoners awaiting secure hospital transfers, highlighting unacceptable waiting times.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody6
Self-harm incidents327830
ACCT cases opened320738
Prisoner assaults4974
Assaults on staff5698
Use of force331611
Drug finds172175

Positive findings

HMP Manchester has shown improvements in general cleanliness, particularly external areas and serveries, and successfully implemented painting programs and shower/boiler repairs. The Board commends the kitchen for maintaining a varied menu despite reduced staff, and notes positive prisoner feedback on the well-managed Segregation Unit. Efforts to improve equality and diversity for minority groups are also welcomed, as is the crucial support provided by the Chaplaincy and the adaptability of the PE team during the pandemic.

Key concerns

6 items
Mental Health Repeated The Board is very concerned about the mental health of such prisoners. Prison is not a suitable environment, evidenced by the clinical decision that they need transfer to hospital, and neither segregation nor healthcare can provide the care that is necessary for such prisoners. Being managed in such unsuitable environment may further damage the prisoners’ mental health that is already frail, and the Board’s regular interactions with such prisoners also suggest so. It also adds a strain on the jail as such management requires more resources and can also be challenging for staff to deal with. In the light of the above, the Board concludes that the waiting times for transfers to secure healthcare facilities are often unacceptable and unfair. The Board understands the obstacles that the Covid-19 pandemic may have introduced, however, this concern was evident prior to the pandemic.
Other Repeated The Board would advise that it continues to have concerns about the security of prisoners’ property. This applies particularly where prisoners are moving internally between wings at HMP Manchester and when prisoners arrive on transfer from other prisons. Although it is now a requirement for staff at HMP Manchester to use Body Worn Video Cameras (BWVCs) during cell clearances, the Board understands that this is not happening for every clearance. The Board further understands that after cells have been cleared they are left unlocked and therefore any overlooked property is unprotected, presenting an opportunity for it to go missing.
Regime/Time Out of Cell The Board has noted an increase in applications relating to prisoners being permitted to order items directly from the catalogue but finding when these items arrive that they do not meet the criteria as permitted items in the prison. In addition, prisoners at HMP Manchester are restricted to receiving permitted additional items during their 6 month property window, causing further frustration as the same rules do not apply in other prisons from which a number have transferred.
Substance Misuse The Board notes the increase in the number of packages containing illegal substances being thrown over the perimeter wall into the prison.
Healthcare Disappointingly, and despite numerous efforts by members of the Board, it has not been possible to obtain details of the number of triage calls resulting in actual appointments into Healthcare. The Board is concerned that this information is either being withheld from it, or else these records are not being maintained, which if true would be a poor reflection on the management responsibilities. The Board is extremely concerned at this lack of transparency.
Estate/Conditions Repeated The Board has also identified an increase in the complaints received from prisoners with regard to Wing issues. One issue in particular is the general temperature on the wings owing to regular breakdowns of the boilers throughout the reporting year, also resulting in there being no showering facilities or a lack of hot water, sometimes for a number of months. While periodic breakdowns of the boilers is not unexpected from time to time, a lack of heating and hot water for extended periods running into months at a time is unacceptable and, in times of particularly cold weather, bordering on inhumane treatment.

Recommendations

7 items · 3 repeated
#RecommendationAddresseeStatus
1 The Board welcomed the response by the Minister to their report last year and was pleased to learn that the bid for funding to install secure windows at HMP Manchester had been successful. The Board notes however that this priority work at the time of writing this report has not commenced and would therefore ask the Minister when this will happen? Repeated
Response
I understand the Board’s concern that the installation of secure windows has not commenced yet. The project has been progressing with a feasibility study completed to support planning and the project has been identified as part of the 2021/22 capital delivery programme approved by HM Prison and Probation Service (HMPPS). The project is currently at the outline business case stage with the current projected timeline anticipating work commencing on site at HMP Manchester in August/September 2022 which will allow the completion of the business case approval, tender evaluation and the commercial agreement process.
Other In progress
2 In the previous annual report, the Board raised concerns about prisoners who spend prolonged periods on constant watch, sometimes in segregation. This formed part of the larger issue of management of prisoners in jail whilst they are waiting to be transferred to a secure hospital. The waiting time often lasts months. The Board acknowledges comments made by the Minister last year outlining the current ongoing work to help make the process quicker. Unfortunately, this year the Board has not seen any progress. Whilst the Board understands that some changes will not take place immediately, the Board would like to know what action is being taken in the interim period, what support is being offered to the prisoners now and what support is offered to jail when managing prisoners who should managed in a hospital environment? Repeated
Response
Turning to the Board’s continued concerns for those prisoners with mental ill health awaiting transfer to a secure hospital I can assure the Board that the Government is determined to improve the transfer process. The Government is committed to introducing a new statutory time limit of 28 days for transfers to mental health hospitals from custody which was proposed in the White Paper on Reforming the Mental Health Act published in January 2021. This will be commenced once the new NHS England and NHS Improvement good practice guidance is fully embedded which was published on 10 June 2021 and promotes the timely access to appropriate treatment and reduces unnecessary delays - https://www.england.nhs.uk/publication/guidance-for-the-transfer-and-remission-of-adult-prisonersandimmigration-removal-centre-detainees-under-the-mental-health-act-1983. It is acknowledged that there have been delays in access to secure mental health hospitals due to a lack of suitable beds on appropriate admission wards relating to unprecedented demand across all communities caused by the Covid-19 pandemic. The relevant units are currently restoring and recovering routine levels of service where possible and NHS commissioners will continue to support mental health services and HMP Manchester when there are difficulties in achieving transfers in a timely way. Prisoners waiting for transfer are fully supported by the mental health team at the prison until the transfer is achieved and resolution of delays is given the highest priority. In addition, new performance metrics have been developed by NHS England and NHS Improvement to monitor referrals, assessments and transfers under the Mental Health Act. These commenced in April 2021 and work is ongoing to improve consistency and quality. Work is also developing the whole-pathway approach to the care of offenders including diverting them from the criminal justice system where appropriate, and reconnecting those leaving custody with health services in the community. Due to the complex needs and behaviour of some prisoners, segregation for their own safety or the safety of others may be necessary whilst awaiting a transfer to secure hospital under the Mental Health Act. However, segregation is always used as a last resort and following robust decision logs and safety algorithms led by the health provider, as well as regular multidisciplinary reviews taking place, to meet the individual’s needs, whilst ensuring safety, vulnerability and risks are managed. Every effort is made to expedite transfers and Greater Manchester Mental Health Foundation Trust, HMP Manchester and the Directorate of Security continues to work collaboratively to access secure hospital beds where appropriate.
Other In progress
3 Is HMPPS considering the introduction of a stricter process for recording prisoner property through the use of photographs as opposed to hand written descriptions by officers on property cards to address the number of complaints and provide reassurance to prisoners regarding their property?
Response
Following the pause in the development of the new Prisoners’ Property policy framework due to Covid-19 mentioned in the previous response to the Board, feedback received from IMB members has been considered alongside the comments received from other stakeholders, and comments from subsequent operational engagement. HMPPS has now circulated the draft framework with internal and external stakeholders, including the IMB Secretariat and the IMB representatives previously consulted, and the large number of comments received are being considered. As a result, the framework is expected to be published early in 2022. The new framework will seek to ensure that property is handled with efficiency, care and respect and that staff and prisoners are clear on the arrangements in place. It provides clear requirements and strengthens guidance on known problem areas. This includes providing stronger guidance on the correct procedures for completing prisoners’ property cards. The introduction of digitally recorded Person Escort Records will also enable better tracking of property in transit with Prisoner Escort and Custody Service (PECS) suppliers and will assist with investigating the few complaints PECS receives about lost property. Locally HMP Manchester is also conducting a property summit which is seeking feedback from staff, prisoners, families of prisoners and other partner organisations. This will be used to implement changes in the local property processes and a local property task force is being setup to deliver the summit outcomes.
HMPPS In progress
4 The Board would advise that it continues to have concerns about the security of prisoners’ property. This applies particularly where prisoners are moving internally between wings at HMP Manchester and when prisoners arrive on transfer from other prisons. Although it is now a requirement for staff at HMP Manchester to use Body Worn Video Cameras (BWVCs) during cell clearances, the Board understands that this is not happening for every clearance. The Board further understands that after cells have been cleared they are left unlocked and therefore any overlooked property is unprotected, presenting an opportunity for it to go missing. Would the Governor please confirm what measures are being introduced to ensure improved practices are adopted to mitigate the loss of prisoner property? Repeated
Response
Following the pause in the development of the new Prisoners’ Property policy framework due to Covid-19 mentioned in the previous response to the Board, feedback received from IMB members has been considered alongside the comments received from other stakeholders, and comments from subsequent operational engagement. HMPPS has now circulated the draft framework with internal and external stakeholders, including the IMB Secretariat and the IMB representatives previously consulted, and the large number of comments received are being considered. As a result, the framework is expected to be published early in 2022. The new framework will seek to ensure that property is handled with efficiency, care and respect and that staff and prisoners are clear on the arrangements in place. It provides clear requirements and strengthens guidance on known problem areas. This includes providing stronger guidance on the correct procedures for completing prisoners’ property cards. The introduction of digitally recorded Person Escort Records will also enable better tracking of property in transit with Prisoner Escort and Custody Service (PECS) suppliers and will assist with investigating the few complaints PECS receives about lost property. Locally HMP Manchester is also conducting a property summit which is seeking feedback from staff, prisoners, families of prisoners and other partner organisations. This will be used to implement changes in the local property processes and a local property task force is being setup to deliver the summit outcomes.
Governor / Director In progress
5 The Board has also noted an increase in applications relating to prisoners being permitted to order items directly from the catalogue but finding when these items arrive that they do not meet the criteria as permitted items in the prison. In addition, prisoners at HMP Manchester are restricted to receiving permitted additional items during their 6 month property window, causing further frustration as the same rules do not apply in other prisons from which a number have transferred. Would the Governor confirm if existing processes in relation to prisoner property is to be reviewed to permit HMP Manchester to operate consistently with other Category B establishments?
Response
Following the pause in the development of the new Prisoners’ Property policy framework due to Covid-19 mentioned in the previous response to the Board, feedback received from IMB members has been considered alongside the comments received from other stakeholders, and comments from subsequent operational engagement. HMPPS has now circulated the draft framework with internal and external stakeholders, including the IMB Secretariat and the IMB representatives previously consulted, and the large number of comments received are being considered. As a result, the framework is expected to be published early in 2022. The new framework will seek to ensure that property is handled with efficiency, care and respect and that staff and prisoners are clear on the arrangements in place. It provides clear requirements and strengthens guidance on known problem areas. This includes providing stronger guidance on the correct procedures for completing prisoners’ property cards. The introduction of digitally recorded Person Escort Records will also enable better tracking of property in transit with Prisoner Escort and Custody Service (PECS) suppliers and will assist with investigating the few complaints PECS receives about lost property. Locally HMP Manchester is also conducting a property summit which is seeking feedback from staff, prisoners, families of prisoners and other partner organisations. This will be used to implement changes in the local property processes and a local property task force is being setup to deliver the summit outcomes.
Governor / Director In progress
6 The Board has also observed a case of a prisoner with learning difficulties and would like to clarify what the provisions are for such prisoners? The prisoner has learning difficulties and very low IQ and has been waiting for a suitable facility for over a year whilst being managed between healthcare and segregation units in the jail.
Response
Turning to the Board’s continued concerns for those prisoners with mental ill health awaiting transfer to a secure hospital I can assure the Board that the Government is determined to improve the transfer process. The Government is committed to introducing a new statutory time limit of 28 days for transfers to mental health hospitals from custody which was proposed in the White Paper on Reforming the Mental Health Act published in January 2021. This will be commenced once the new NHS England and NHS Improvement good practice guidance is fully embedded which was published on 10 June 2021 and promotes the timely access to appropriate treatment and reduces unnecessary delays - https://www.england.nhs.uk/publication/guidance-for-the-transfer-and-remission-of-adult-prisonersandimmigration-removal-centre-detainees-under-the-mental-health-act-1983. It is acknowledged that there have been delays in access to secure mental health hospitals due to a lack of suitable beds on appropriate admission wards relating to unprecedented demand across all communities caused by the Covid-19 pandemic. The relevant units are currently restoring and recovering routine levels of service where possible and NHS commissioners will continue to support mental health services and HMP Manchester when there are difficulties in achieving transfers in a timely way. Prisoners waiting for transfer are fully supported by the mental health team at the prison until the transfer is achieved and resolution of delays is given the highest priority. In addition, new performance metrics have been developed by NHS England and NHS Improvement to monitor referrals, assessments and transfers under the Mental Health Act. These commenced in April 2021 and work is ongoing to improve consistency and quality. Work is also developing the whole-pathway approach to the care of offenders including diverting them from the criminal justice system where appropriate, and reconnecting those leaving custody with health services in the community. Due to the complex needs and behaviour of some prisoners, segregation for their own safety or the safety of others may be necessary whilst awaiting a transfer to secure hospital under the Mental Health Act. However, segregation is always used as a last resort and following robust decision logs and safety algorithms led by the health provider, as well as regular multidisciplinary reviews taking place, to meet the individual’s needs, whilst ensuring safety, vulnerability and risks are managed. Every effort is made to expedite transfers and Greater Manchester Mental Health Foundation Trust, HMP Manchester and the Directorate of Security continues to work collaboratively to access secure hospital beds where appropriate.
Governor / Director In progress
7 The Board notes the increase in the number of packages containing illegal substances being thrown over the perimeter wall into the prison. What measures have been implemented to reduce the risk of prisoners accessing packages whilst on exercise? Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 43 38
Adjudications 25 18
Canteen 17 10
Catering 23 16
Confidential Access 221 197
Correspondence 23 24
Discipline 12 14
Discrimination 0 0
Drug/Alcohol 10 11
Education 3 3
Employment 5 7
Family/Social Contact 14 12
Finance 12 8
Healthcare 28 26
IEP 32 30
Legal 24 16
Medical 36 32
Money 10 11
Other 125 112
Parole 3 2
Personal Property 52 48
Programs 3 3
Reception 6 9
Regime 46 39
Religion 1 1
Request Meeting 26 21
Review of Categorisation 3 3
Rule 39 0 0
Security 28 26
Sentence Planning 10 9
Staff 48 42
Treatment 20 18
Visits 17 16
Wages 7 8
Workshops 2 2

Related inspections & investigations

12 Jan 2026 HMIP · Unannounced
9 Oct 2024 HMIP · Urgent Notification
17 Sep 2024 HMIP · Unannounced Safety 1 · Respect 1 · Activity 1 · Release 3
PPO fatal incident Nezam Ghalate · Self-inflicted
PPO fatal incident Alex Verdu Munoz · Self-inflicted
PPO fatal incident Benjamin Geraghty
PPO fatal incident Patryk Jalocha · Self-inflicted
PPO fatal incident Thomas Haigh
9 Mar 2015 PFD Craig Bell · Suicide (from 2015)
7 Nov 2014 PFD Colin Ireland · State Custody related deaths
3 Dec 2013 PFD Horace Cottom · Hospital Death (Clinical Procedures and medical management) related deaths
2 Dec 2013 PFD Michael James Meyler · State Custody Death

Other reports for Manchester

2025 Published 4 Nov 2025
2024 Published 4 Nov 2025
2023 Published 4 Nov 2025
2022 Published 19 Aug 2022 Population 676 · Concerns
2020 Published 1 Dec 2020 · Self-harm 787 · Concerns

Report details

Establishment
Manchester
Type
Prison · Cat B training with A function
Report year
2021
Published
13 December 2021
Responsible body
HMP Manchester
Recommendations
7
MoJ rating (2024/25)
1 — Serious concern

Population

Population683
Operational capacity744

Source links