Source · IMB Annual Report

Cardiff

Year: 2021 Published: 4 Mar 2022 Type: Prison · Cat B local training prison Recommendations: 11 Key concerns Positive findings

HMP Cardiff maintained a reasonably safe and humane environment during the reporting year despite significant Covid-19 challenges. Self-harm and use of force incidents reduced, and healthcare staffing improved, but a restrictive regime impacted prisoner wellbeing and purposeful activity. Key concerns include a lack of mental health transfer beds, inadequate accommodation on release, and ongoing issues with prison infrastructure and perceived discrimination against BAME prisoners.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody44
Self-harm incidents533712
Prisoner assaults30
Assaults on staff42
Use of force648772
Drug finds172

Positive findings

The IMB applauds the management and staff for providing a reasonably safe and humane environment, with reductions in use of force and self-harm incidents. There have been improvements in staffing for both physical and mental healthcare, leading to expanded services and positive feedback from patients regarding compassionate treatment. The prison also piloted a new bail information scheme and saw an increase in key worker engagement towards the end of the year. Purple (video) Visits were popular and proved effective for family contact during restrictions.

Key concerns

12 items
Mental Health An increase in men requiring transfer to mental health establishments.
Resettlement/Release Repeated Men held in custody on IS91s and their lack of access to Home Office representatives.
Healthcare Repeated Ongoing issue with lack of cover for pharmacists.
Healthcare Need for increased GP hours.
Resettlement/Release Repeated Lack of available and suitable accommodation for men leaving prison.
Estate/Conditions Repeated Annual issues with heating, problems with accessing TV channels, and rats affecting infrastructure in older wings.
Equality/Diversity Repeated Access for wheelchair users and those with mobility problems to some areas of the prison.
Regime/Time Out of Cell The need for a return to a normal regime as soon as practicable.
Safety Body worn cameras being affected by the need to service and replace cameras.
Staffing Staffing pressures within the business hub affecting the complaints procedure.
Equality/Diversity Repeated The disproportionate number of BAME prisoners labelled as dangerous.
Equality/Diversity A perception amongst BAME prisoners that they are being discriminated against in the allocation of work and education.

Recommendations

11 items · 6 repeated
#RecommendationAddresseeStatus
1 The Board is concerned about the increase, this year, in men requiring transfer to mental health establishments (para 6.2.4). We have noted the recommendations of the House of Commons Justice Committee report Mental health in prisons of September 2021, particularly the recommendation that ‘The MoJ and the NHS should accelerate plans to increase the availability of Community Sentence Treatment Requirement orders, so these orders are available options for sentencers in all parts of England and Wales by 31 March 2023.’ Although we realise that this recommendation relates to England, we would ask whether any discussions are taking place with the Welsh Government to implement this recommendation.
Response
I appreciate the Board’s ongoing concerns around prisoners’ mental health. The Ministry of Justice (MoJ) takes the health and wellbeing of prisoners seriously and this has remained a priority throughout the pandemic. However, we recognise that the regime restrictions required to control Covid-19 infection in prisons may have exacerbated prisoners’ mental health needs and consequently a number of interventions were introduced to support prisoners’ including increased access to telephones, secure video calls, time in the open air where possible, provision of distraction packs, and continued provision of The Samaritans phone services together with the peer-support Listeners scheme. Regarding mental health transfers, the Welsh Government has recently revised and republished the Together for Mental Health Delivery Plan in response to the impact of Covid-19. The revised plan includes an audit of current secure in-patient provision and a commitment to develop a secure in-patient strategy for Wales. We expect the audit to be completed shortly and timescales for follow up actions will be agreed once the recommendations have been considered. Through the Community Sentence Treatment Requirements Programme, health and justice partners are working together to ensure greater use and improved access to timely and appropriate mental health and substance misuse services for offenders who need them. This includes the expansion of the scheme in Wales with its first site in 2021, a pilot at HMP Swansea. The programme is continuing to explore how to implement further Welsh expansion, but HM Prison and Probation Service’s (HMPPS) role is limited as it doesn’t control the healthcare provision or the number of places available. Officials continue to work with the UK Government on the reform of the Mental Health Act, which includes proposals to improve the timeliness of transfers from prison to secure mental health units.
Ministry of Justice In progress
2 The Board continues to have concerns about men being held in custody on IS91s and their access to Home Office representatives. This issue has been raised in the last two reports. In March and April 2021, one man who was held under an IS91 began to refuse food because he was held in custody past his release date. Whilst understanding the pressures on the immigration removal centres (IRCs), men held in prison do not have access to the same facilities as those in IRCs. The Board would ask that this issue is again raised with the Home Office. Repeated
Response
Turning to the Board’s continued concerns around Foreign National Offenders (FNOs), when a decision is made to detain a FNO, Home Office colleagues conduct a careful risk assessment of their suitability to transfer to the immigration removal estate (IRCs). FNOs that are detained on IS91s in the prison estate (i.e. held beyond their sentence expiry; subject to an Immigration Removal Notice; and treated as remand prisoners) have access to Home Office representatives via the Immigration Prison Teams (IPT). The Home Office has hubs where IPT teams are embedded, and FNOs can normally be seen or responded to within twenty-four hours. Prisons where this service doesn’t exist, FNOs can submit applications to see immigration officers and they will be seen on the Home Office’s next visit to the prison. Urgent enquiries are responded to in writing and delivered via the local Offender Management Units or FNO co-ordinator in the prisons. The Home Office has also acknowledge that Covid-19 restrictions has had an impact on the capacity within the IRCs along with IPT’s ability to attend some prisons. However, as Government guidelines relating to Covid-19 change, issues with moves to IRCs will lessen. IPT presence in prisons has been at normal levels for several months now.
Home Office Noted
3 The Board has two concerns in relation to healthcare which we would ask the Health Minister to consider with Cardiff and the Vale Health Board. Both relate to staffing: the first is the ongoing issue with lack of cover for pharmacists, which can lead to locum pharmacists being brought in on an emergency basis and affects the planning of the team in their attempts to improve the service. This difficulty was also noted last year (para 6.1.4). Repeated
Response
I will also address those issues raised for the Welsh Government. Regarding cover for pharmacists, the prison has recently recruited a full time pharmacist to work as part of the team and pending the completion of the recruitment process, it is expected they will be in post from May. General Practitioner (GP) provision has seen a significant uplift at the prison over the past four months with an extra five sessions per week together with an additional Clinical Director session. Officials have met and continue to work with representatives of Cardiff and Vale University Health Board (healthcare provider) to address workforce pressures. Workforce challenges identified from this review are in common with other parts of the NHS and include the impact of Covid-19 and self-isolation requirements and general shortages in the pharmacy sector as a whole.
NHS / Healthcare Provider In progress
4 The second has been raised by the temporary clinical director who has identified the need for increased GP hours to cover the health needs of the men.
Response
I will also address those issues raised for the Welsh Government. Regarding cover for pharmacists, the prison has recently recruited a full time pharmacist to work as part of the team and pending the completion of the recruitment process, it is expected they will be in post from May. General Practitioner (GP) provision has seen a significant uplift at the prison over the past four months with an extra five sessions per week together with an additional Clinical Director session. Officials have met and continue to work with representatives of Cardiff and Vale University Health Board (healthcare provider) to address workforce pressures. Workforce challenges identified from this review are in common with other parts of the NHS and include the impact of Covid-19 and self-isolation requirements and general shortages in the pharmacy sector as a whole.
NHS / Healthcare Provider Implemented
5 The Board was pleased to hear that support for men who are leaving prison without settled accommodation is being extended until April 2022. However, there appears to be a lack of available and suitable accommodation, particularly in certain areas, and we would be interested to see what steps the Welsh Government is able to take, jointly with local authorities, to address this problem (para 7.5.5). Repeated
Response
Homelessness Prevention Taskforces (HPTs) set up to oversee the Covid Accommodation Emergency have been retained as a permanent feature of HMPPS to develop relationships with local authorities and other strategic partners in order to embed and expand housing options for prison leavers. To address availability and suitability of accommodation, HMPPS in Wales has been provided with funding from central Government to set up a Community Accommodation Services Tier 3 project (CAS-3). The project in Wales will be funded for three years and is intended to provide accommodation to those at risk of being homeless upon release from prison or as part of their resettlement, and move on from an Approved Premises or a period at a Bail Accommodation and Support Services (BASS) residence. It will also support transition into settled accommodation.
Other In progress
6 Staff and men in HMP Cardiff have made efforts to keep the prison clean and of a good standard during the pandemic. The Board also acknowledges the work that has been done on refurbishing wings. However, some of the older wings have annual issues with heating, problems with accessing TV channels and the rats are having an effect on the infrastructure (paras 5.1.4, 5.15 & 5.3.5). Some of these problems (the heating and TV channels) have been occurring for several years and the prison in conjunction with Amey has tried to remedy the problems. The Board would ask the service to consider what long term remedies could be found. Repeated
Response
HMP Cardiff has an ongoing cell refurbishment programme which has continued from last year and is expected to complete a further 65 cells by the end of the current financial year. Heating issues were due to older boilers and these have been replaced in wings C, D, E, and F. TV systems are being upgraded with new TVs to fit with the upgrade. Due to the ongoing numerous infrastructure improvement projects at HMP Cardiff, the disturbance has resulted in increased visibility of pests. The pest control contractor attends HMP Cardiff weekly and addresses all areas around the prison. They investigate any new reports of pests and action plans are given to the site team and establishment to comply with. To date, all recommendations by the pest control contractor have been completed.
HMPPS Implemented
7 Allied to the infrastructure is the concern the Board has in relation to access for wheelchair users and those with mobility problems to some areas of the prison (para 5.4.7) We are aware that refurbishment of one wing is making some adaptations to aid access, but difficulties still remain for men who may not be accommodated on that wing. Repeated
Response
HMP Cardiff had several shower upgrades throughout 2021/22 on B and F wings, including a fully Equalities Act compliant shower and toilet facility on F-wing (the F2 landing). The F2 landing is also being adapted to facilitate prisoners with reduced mobility and will enable wheelchair users access to education. The B-wing (level 2) shower doorway has been widened to allow wheelchair access with a seat fitted in the shower area. The C-wing showers upgrade programme started in March 2022. The Ministry of Justice Estates Team will take into consideration full Equalities Act compliance in future projects.
HMPPS Implemented
8 The Board is pleased that the regime in HMP Cardiff is easing and realises all relaxing of the regime is dependent on infection rates. However, from our monitoring of the prison we believe that men were finding life increasingly difficult under this regime (paras 6.2.3 & 7.2.5) and would hope that a return to normal regime could be considered as soon as practicable, in line with Covid-19 protocols.
Response
The prison was authorised to move to Stage 2 of the National Framework for Regime Recovery from the week commencing 28 February 2022 and preparation to move to Stage 1 of the framework is already underway. Covid-19 Protocols however remain for all prisons across England and Wales as prisons are classed as higher risk environments. HMP Cardiff is nevertheless expediting progression to Stage 1 of the framework which will see the removal of the vast majority of restrictions in line with Welsh Government legislation. The prison’s latest outbreak was closed on 3 March 2022 and the prison’s progression to Stage 2 will not be affected. A date for progression to Stage 1 cannot be provided at present and will be subject to agreement with Senior Management and the Unions. Details of the National Framework can be found online at https://www.gov.uk/government/publications/covid-19-national-framework-for-prison-regimes-and-services.
HMPPS In progress
9 The Board is concerned that the use of body worn cameras (BWC) is being affected by the need to service and replace cameras. We understand that HMP Cardiff will have cameras replaced in February 2022: we hope that will not be delayed further (para 4.5.2).
Response
HMP Cardiff’s Body Worn Video Cameras (BWVCs) were serviced in November 2021 and the prison is now fully stocked with the required complement. The replacement of the existing cameras is due in February 2023. The procurement exercise for the next generation of camera equipment remains ongoing, with the first establishments in the rollout schedule set to receive new equipment in May 2022. The procurement exercise will represent a substantial uplift in available camera numbers, with the aim of having sufficient cameras for use by every operational band 3–5 Prison Officer with surplus for other roles. The Implementation Team is also liaising with establishments further along the rollout schedule to redistribute cameras during the programme and transfer older stock whilst they await their new equipment. This will provide an increase in camera numbers in those establishments in the short term.
HMPPS In progress
10 We have been concerned by the staffing pressures the business hub appears to have been under, which in turn affects issues which directly affect the men. Therefore we would ask whether there is any way to ensure sufficient trained staff are available to cover shortfalls (para 5.7.1). Governor / Director
11 Our concern noted in the last report in relation to the disproportionate number of BAME prisoners labelled as dangerous remains. In addition to this, the Board has noticed a perception amongst BAME prisoners that they are being discriminated against in the allocation of work and education and we would ask that further investigation of any apparent discrimination be considered (paras 5.4.3 & 5.4.4). Repeated
Response
The Security and Diversity and Inclusion departments work together to identify and investigate any disproportionality. This is reviewed on a monthly basis in order to focus on any developing trends which appear. The last twelve months which have been audited show no disproportionate numbers.
Governor / Director Noted

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 36 26
Canteen, facility list, catalogue(s) 23 20
Discipline, including adjudications, IEP, sanctions 10 6
Equality 6 4
Finance, including pay, private monies, spends 21 17
Food and kitchens 8 5
Health, including physical, mental, social care 83 98
Letters, visits, telephones, public protection restrictions 43 34
Miscellaneous, including complaints system 44 112
Property during transfer or in another establishment or location 14 17
Property within this establishment 26 8
Purposeful activity, including education, work, training, library, regime, time out of cell 38 27
Sentence management, including HDC, release on temporary licence, parole, release dates, recategorisation 26 42
Staff/prisoner concerns, including bullying 65 61
Transfers 22 28

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Other reports for Cardiff

2025 Published 22 Jan 2026 · Self-harm 295 · Concerns
2024 Published 29 Jan 2025 Population 774 · Self-harm 595 · Concerns
2023 Published 27 Feb 2024 Population 779 · Self-harm 374 · Concerns
2022 Published 17 Jul 2025
2020 Published 5 Feb 2021 · Self-harm 712 · Concerns

Report details

Establishment
Cardiff
Type
Prison · Cat B local training prison
Report year
2021
Published
4 March 2022
Responsible body
HMP Cardiff
Recommendations
11
MoJ rating (2024/25)
3 — Good

Population

Operational capacity779
CNA (designed for)534
Time out of cell2.0h/day

Service providers

Health services
Cardiff and Vale University Health Board
Learning and skills
Her Majesty’s Prison and Probation Service in Wales
Other services
St Giles Wise
Resettlement services (from June 2021)
National Probation Service
Resettlement services (until June 2021)
St Giles Trust
Site maintenance
Amey

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