Source · IMB Annual Report
Liverpool
Year: 2020
Published: 18 Nov 2021
Type: Prison · Cat B local adult male
Population: 800
Recommendations: 4
Key concerns
Positive findings
HMP Liverpool faced significant challenges during 2020 due to the COVID-19 pandemic, leading to a restricted regime with prisoners spending limited time out of cell. Despite these restrictions, the prison was generally considered safe with reduced violence and self-harm incidents, and healthcare services were largely maintained. Key concerns persisted around the delayed transfer of mentally ill prisoners, property issues, infrastructure problems, and significant dental waiting times.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Self-harm incidents | 315 | 655 |
| Prisoner assaults | 123 | 226 |
Positive findings
The Board commended staff for their exceptional organisation during COVID-19, particularly with reverse cohorting and maintaining good relationships with prisoners. Healthcare services were found to be in line with, or better than, community provision, and the Chaplaincy team was praised for its support during difficult times. The in-cell education program was increasingly effective, with an increased quality of work from prisoners. The Governor's communication with families and the satisfactory resettlement program were also positive aspects.
Key concerns
Mental Health
Repeated
The delays in transfer of seriously mentally ill prisoners to appropriate secure facilities is of great concern to the Board.
Other
Repeated
There is still a continuing issue with prisoners’ property
Estate/Conditions
Repeated
refurbishment programme of cell windows has been insufficient to prevent large ingress of contraband by drones in some areas of the prison (particularly I wing) along with severe vermin infestation in the gullies
Regime/Time Out of Cell
It is essential during these difficult times that phone calls to prisoners’ families are given priority owing to lack of face-to-face visits. Can the Governor please ensure that the pin number process is given the highest priority possible to ensure all prisoners are able to phone family and friends without delays?
Healthcare
considerable delays in treatment. In November 2020 the average waiting list was 212 days (around 30 weeks).
Safety
insufficient use was being made of body worn cameras (BWC) to record incidents
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
The delays in transfer of seriously mentally ill prisoners to appropriate secure facilities is of great concern to the Board. Could the Minister assure the Board that this is given high priority for resolution?
Repeated
Response
I have noted the Board’s continued concerns about the delays in transfer of seriously mentally ill prisoners to appropriate secure facilities. I am pleased that, at the time of writing there were no men at HMP Liverpool awaiting transfer to a mental health bed in a secure hospital, however the regional NHS team acknowledges there were delays with transferring men from the prison to appropriate facilities during the reporting period. As the Board will be aware, some transfer times fell outside of the timescales specified within the relevant guidance due to a lack of suitable beds on appropriate admission wards as a result of unprecedented demand across communities together with difficulties caused by the pandemic. The relevant units are currently restoring and recovering routine levels of service where possible and have offered assurance that they will endeavour to transfer men from HMP Liverpool in line with guidance. NHS commissioners will continue to support mental health services and staff at HMP Liverpool when there are difficulties in achieving transfers in a timely manner and will continue to monitor performance. Should any prisoners require a transfer, they will be fully supported by the mental health team on site until the transfer is achieved and resolution of delays will be given the highest priority. Additionally, HMP Liverpool will continue to escalate all cases awaiting transfer to NHS Commissioners. A report is already sent to NHS Commissioners every Friday identifying prisoners awaiting transfer and the length of time they have been waiting. Early analysis already indicates there has been improvement in waiting times and the prison will continue to provide regular updates to receiving hospitals, especially in cases of any deterioration or increased risk being identified. All transfers are also discussed at the weekly Safety Intervention Meeting so that relevant partners are updated with assessment outcomes, risks, and transfer dates. |
Other | In progress |
| 2 |
There is still a continuing issue with prisoners’ property. This causes much stress and anxiety for prisoners, constant extra workload for prison staff and in all probability a great deal of money for the service in compensation. Can the prison service assure the Board that this constant problem will soon be resolved?
Repeated
Response
There was a pause in the development of the new Prisoners’ Property policy framework due to Covid-19, and the work resumed in August 2020. HMPPS has now circulated the draft framework with internal and external stakeholders, including the IMB Secretariat and the IMB representatives previously consulted, and the large number of comments received is being considered. As a result, the framework is expected to be published in early 2022. The framework will provide greater direction and standardisation on a national basis and has been designed with procedural justice at its core. It strengthens guidance on known problem areas such as volumetric control and seeks to ensure prisoners’ property is managed efficiently, effectively, consistently and with care and respect. While digital improvements to property processes are being explored, the nature of that work means that any digital changes are likely to be implemented longer-term and at this stage will not be part of the framework. However, property identification numbers will now be entered on the digital platform rather than be recorded by hand on the paper Person Escort Record. This will enable better tracking of property, should it be lost in transit. The Prisoner Complaints policy framework (national) has been revised, sections 5.3 and 5.4 specifically covers complaints that relate to another prison or property lost in transit. Locally, there are clear instructions for cell clearances and items removed from a cell are recorded on Body Worn Camera and paper copy. This provides a clear audit trail and evidence should property go missing and a lost property claim lodged. |
HMPPS | In progress |
| 3 |
HMP Liverpool is an old Victorian prison and although a great deal of money has been spent on it in the last few years, such a building needs constant maintenance. Therefore, finances need to be provided for its continual upkeep. At present there is a problem with the heating system at Liverpool.
Response
HMPPS acknowledges the current heating system is past its useful life span. Although a substantial amount of money has already been spent at the site, as acknowledged by the Board, another scheme for the full refurbishment of the remainder of the establishment is being finalised. This will include the replacing of all heating and hot water boilers and systems across the site. The funding for this is a part of the full refurbishment with a full costing currently being undertaken. A request has been made to complete this element of the refurbishment early in the project, however there is no certainty this can be achieved. When fully approved, the programme of work will be reviewed. In the interim, the Area Property Operations Manager (APOM) and the Amey site manager have put in place an interim measure of manual control with a programme of daily attendance to manage the current system until it is replaced. As part of the full refurbishment of H wing currently in progress, planned improvement works such as replacement windows (site wide), damp remedial works, drainage repairs (site wide) and any identified works will be picked up on a rolling programme as each wing is refurbished. There is currently no end date as the full refurbishment works requires approval. As the Board will be aware, HMP Liverpool established a Refresh team comprised of prisoners and supervised by an officer that undertook repairs to windows which were vandalised. This had been paused during the pandemic restrictions, however work has resumed again in recent weeks and is supported subject to staff resources. The focus has been the repairs to I Wing windows with 40% repaired to date. During the first week of November ten windows were repaired on I Wing and two on K Wing. The primary focus remains I wing and will then be redirected to G Wing. This ongoing work will continue as the prison progresses to its standard regime. |
HMPPS | In progress |
| 4 | It is essential during these difficult times that phone calls to prisoners’ families are given priority owing to lack of face-to-face visits. Can the Governor please ensure that the pin number process is given the highest priority possible to ensure all prisoners are able to phone family and friends without delays? | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 16 | 20 |
| Boards & Hearings | 4 | 2 |
| Discrimination | 1 | 0 |
| Education, Activities & Work | 2 | 1 |
| Food | 3 | 3 |
| Healthcare | 17 | 18 |
| Legal | 2 | 1 |
| Property | 23 | 26 |
| Regime | 1 | 0 |
| Respect | 1 | 0 |
| Safety | 1 | 2 |
| Staff Conduct | 10 | 11 |
| TOTAL | 84 | 86 |
| Welfare | 3 | 2 |
Related inspections & investigations
11 Aug 2025
HMIP · Unannounced
16 Dec 2016
PFD
Mark Lilliott · State Custody related deaths; Alcohol, drug and medication related deaths
Other reports for Liverpool
Report details
- Establishment
- Liverpool
- Type
- Prison · Cat B local adult male
- Report year
- 2020
- Published
- 18 November 2021
- Responsible body
- HMP Liverpool
- Recommendations
- 4
- MoJ rating (2024/25)
- 2 — Concern
Population
| Population | 800 |
| Operational capacity | 720 |
| Time out of cell | 1.0h/day |
Service providers
Education
Novus
Facilities Management
Amey
Healthcare
Spectrum Healthcare UK Limited
Substance Misuse Support
Change Grow Live (CGL)