Source · IMB Annual Report

Hewell

Year: 2021 Published: 12 Jan 2022 Type: Prison · Cat B, local Recommendations: 13 Key concerns Positive findings

HMP Hewell, a Category B local prison, showed significant improvements in safety, security, and cleanliness during a year dominated by Covid-19 restrictions. Despite these positive shifts and a reduction in self-harm and assaults, systemic concerns persist regarding the treatment of IPP prisoners, transfers for those with severe mental health needs, and inadequate facilities for disabled individuals. The Board highlighted overcrowding and prisoner discontent with healthcare as ongoing challenges.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody5
Self-harm incidents380
Use of force491832

Positive findings

The Board noted significant improvements in safety, security, cleanliness, and staff morale. It commended the prison's management of the pandemic, reduced self-harm incidents, and decreased assaults and use of force. Progress in physical healthcare, equalities data collection, and reception arrangements were also highlighted as positive developments, contributing to an overall impression of an improving prison.

Key concerns

7 items
Resettlement/Release Repeated The Board again restates its previously recorded concern at the prevalence and treatment of prisoners held in custody indefinitely under indeterminate sentences for public protection. We have seen no evidence of attempts to manage the sentences of these individuals with any focus on forward progression. Nor have we seen recognition that the despair of endless detention results in self-destructive behaviour, leading to the use of segregation and challenges to discipline within the prison. This, in turn, causes these prisoners to fail at the parole board. We urge the minister to take up the issue of prisoners still being held in custody indefinitely despite the power to pass such sentences being removed eight years ago.
Mental Health Repeated Similarly, the Board remains concerned about the difficulties encountered in transferring prisoners with severe mental health/behavioural issues to an environment where they can be treated effectively.
Estate/Conditions Repeated The inappropriateness of the prison for prisoners (and staff) with disabilities remains a disgrace.
Overcrowding The fact that the majority of men share cells designed for a single occupant has largely become an accepted feature of life in the prison. Such arrangements are undignified and appear to create much of the tension within the prison.
Healthcare Repeated While the Board cannot comment on clinical matters, it remains consistently struck by the level of discontent on the part of prisoners with not having their health needs met and with healthcare services in general. This discontent is particularly prevalent regarding mental health care provision.
Equality/Diversity Repeated The Board has no evidence of active discrimination within Hewell and notes the very low numbers of DIRFs submitted. That said, the disproportionate representation of black, Asian and mixed-race prisoners (race being the only protected characteristic for which data appears currently to be collected in this area) in both positive and negative behaviour metrics and in adjudications has, to date, been accepted and explained away rather than fully investigated by the prison. Plans to work with the Zahid Mubarek Trust in this area are welcomed.
Equality/Diversity The Board is not yet satisfied that sufficient screening is available to identify those prisoners with learning difficulties/disabilities, although some data on this is now collected as part of the equalities work. We are satisfied that any prisoner arriving at Hewell with a formal diagnosis is appropriately identified. We remain concerned that the additional challenges of prison life exacerbate the difficulties, in many cases leading to a cycle of disciplinary/behavioural issues, and there is little appetite to deal with the underlying issues. We have seen, and it has been anecdotally confirmed by staff, that some behavioural challenges are likely to be caused by learning disabilities going undiagnosed.

Recommendations

13 items · 7 repeated
#RecommendationAddresseeStatus
1 The Board again restates its previously recorded concern at the prevalence and treatment of prisoners held in custody indefinitely under indeterminate sentences for public protection. We have seen no evidence of attempts to manage the sentences of these individuals with any focus on forward progression. Nor have we seen recognition that the despair of endless detention results in self-destructive behaviour, leading to the use of segregation and challenges to discipline within the prison. This, in turn, causes these prisoners to fail at the parole board. We urge the minister to take up the issue of prisoners still being held in custody indefinitely despite the power to pass such sentences being removed eight years ago. Repeated
Response
I understand the Board’s continued concerns about prisoners serving indeterminate sentences for public protection (IPP). Covid-19 continues to present a unique set of challenges in maintaining services in custody and in the community. Despite this, the latest published national figures at the end of December 2021 show the unreleased IPP population standing at 1,602. This is a reduction from 1,849 at the end of December 2020 which demonstrates that opportunities remain available to IPP prisoners wishing to progress despite the pandemic. The commitment of HM Prison and Probation Service (HMPPS) to do all that it can to support the progression of IPP prisoners has delivered a substantial reduction in the numbers that are in custody which was at its highest in 2012 at over 6,000. Every effort continues to be made to locate an IPP prisoner to a prison best placed to meet their sentence planning needs in terms of interventions as promptly as is reasonably possible. Transfers during the parole review process would be considered, to access a progression opportunity and where it does not disrupt an impending parole hearing date. Prisons will otherwise seek to progress IPP prisoners at the earliest opportunity following the conclusion of a parole review. Efforts also continue through initiatives such as case file reviews for those prisoners who are struggling to progress to help identify the most appropriate pathway for them. There is a work stream that is overseeing the specialist progression regimes, giving prisoners a chance to develop and test their ability to manage their risks and lives in an environment of increasing freedoms and responsibilities. There are also a broad range of work streams aimed at both the progression towards a safe release, and towards the sustainability of that release, following a positive parole outcome. However, it is important to note, that as the number of IPP prisoners continues to decrease the proportion of those that remain in prison who have committed more serious offences and whose cases are complex grows. Prisoners must be willing to address their individual risks before the independent Parole Board can consider release or re-release following recall, which is why some prisoners spend a number of years in custody after completing their tariff. This is not a simple task, but HMPPS continues to offer them the opportunities to reduce their identified risks to the point that the Parole Board determines that they can be safely released and managed in the community.
Ministry of Justice In progress
2 Similarly, the Board remains concerned about the difficulties encountered in transferring prisoners with severe mental health/behavioural issues to an environment where they can be treated effectively. Again, will the minister work with colleagues in other departments to ensure greater availability of more suitable locations for these prisoners? Repeated
Response
Regarding the Board’s continued concern about transferring prisoners with severe mental health and behavioural disorders, the Government is determined to improve the transfer process and is committed to introducing a new statutory time limit of 28 days for transfers to mental health hospitals from custody. Legislation changes will take place once the NHS England and NHS Improvement good practice guidance is fully embedded which was published in June 2021 and promotes the timely access to appropriate treatment and reduces unnecessary delays. It is recognised that prisoners have had long waits for transfer to secure hospital throughout the pandemic due to positive Covid-19 cases within the mental health hospital estate resulting in delayed admissions. Providing access to secure hospital is part of the Restoration and Recovery of services across the healthcare sector and in the Midlands region fortnightly calls with commissioners, prison healthcare providers, secure unit providers and secure unit case managers are providing a regular forum to discuss patients. This forum provides the opportunity to escalate concerns and delays to support the prioritisation of those with urgent needs, as well as enabling timely remissions and has seen average waiting times improve despite Covid-19 continuing to impact services. The ‘Inpatient project’ which is supporting delivery of mental health and primary care on an outreach basis has been extended for a further year as the pilot had a number of positive outcomes, including a reduction in the use of the segregation unit to support those with complex mental health treatment needs. Prisoners with mental health or behavioural issues at HMP Hewell are now cared for via a Targeted Care Pathway, providing increased support from mental health workers. This is allowing prisoners to remain on wings and a step-up approach provided by the newly opened Oak Unit is ensuring that few prisoners need to be managed in segregation due their behaviour. Early data also suggests a reduction in the need for hospital transfers.
Ministry of Justice In progress
3 In the light of long remand periods, review the policy that remand prisoners are exempt from some of the obligations that go with effective resettlement and opportunities are provided.
Response
People who are unconvicted have not been tried and are presumed to be innocent. As set out in Prison Service Order 4600 - Unconvicted, Unsentenced and Civil Prisoners, unconvicted people held on remand in prison are not required to work but should have access to opportunities for training and work if they wish to take part. The Ministry of Justice has taken steps to address delays in the court system to help reduce the length of time people are being kept on remand. This included removing the limit on the number of days the Crown Court could sit during 2021, reconfiguring 70 courtrooms to enable larger trials to be heard, and 32 Nightingale courtrooms have been extended until April 2022. Following the National Probation Service and Community Rehabilitation Companies unifying to become the Probation Service in June 2021, responsibility for the delivery of immediate resettlement needs and pre-release services have moved to the Regional Probation Directors (RPDs) with Commissioned Rehabilitative Service (CRS) providers delivering key resettlement interventions. As part of these changes a service will be available for all unconvicted people in prison, with an assessment of immediate resettlement needs completed on reception. Based on these assessments, pre-release teams will work with the unconvicted cohort to sustain community services including accommodation where possible. They will also work to plan for their release in case of immediate release from Court or a short prison sentence. In addition, a resettlement pack is being developed which will include sources of support and advice on accommodation and HMPPS is also exploring what additional accommodation and rehabilitative support could be provided to the unconvicted population.
HMPPS In progress
4 Ensure that prisoners inappropriately located at HMP Hewell (by reason of their category, etc.) are speedily moved to appropriate prisons. Repeated
Response
There are complex and wide-ranging issues involved in transferring prisoners and allocation decisions must reflect both the specific needs and circumstances of the prisoner, as well as the operating environment and range of services at the receiving prison. Within the context of these often competing operational and logistical demands, HMPPS Population Management Unit seeks to ensure that prisoners who have been accepted for transfer are moved as soon as is practical. However, the Covid-19 pandemic is having a lasting impact on the adult male estate. To support reception prisons to serve the courts, maximise available capacity and ensure prisoners are accessing the required offending behaviour courses, some prisoners in the resettlement cohort are required to remain in training prisons in the interim. Where progressive prisoner moves do occur, these are consistently being completed in line with the offender flows with a success rate of approximately 90% across the estate. In all other instances the Probation Service provides commissioned rehabilitative services for sentenced prisoners wherever they are held and released. The National Allocation Protocol also has an escalation route through operational line management and senior management to try to resolve any transfer issues when they do occur. However, it is recognised that there is high demand for category D places across the estate, with many category D prisoners being held in closed conditions. HMPPS is set to deliver 660 additional places through expansion of the category D estate, having identified six category D sites to provide new units which will significantly reduce pressure in the medium and long term.
HMPPS In progress
5 Provide funding to ensure that those with mobility issues can move around the prison e.g., lifts and widened doorways. Repeated
Response
Further to last year’s response which set out the key elements being considered to improve access and accommodation for those with physical disabilities across the prison estate, HMP Hewell has secured funding via the Prison Performance Support Programme to improve disability access and is currently developing plans to carry out this work. The Governor will be able to update the Board as work progresses.
HMPPS In progress
6 When the category D Hewell Grange was open prisoners were employed to maintain the approach to the prison, cut the verges and clear and tidy the car parks. Those prisoners are no longer present and funding to fulfil these requirements is necessary.
Response
It is acknowledged that the approach to the prison and external grounds were previously maintained by category D prisoners from HMP Hewell Grange, which was a separate prison on the same site. This service stopped when that prison closed and consideration was given to adding the external grounds to the Facilities Management (FM) service contract at HMP Hewell but it was not deemed cost effective. An interim solution was put in place to deliver the road and pathway work maintenance as a standalone agreement. It is recognised that the external grounds need to be cleared at least annually and the hedges, trees and shrubs will be cut back before the spring with the verges cut at the earliest opportunity. Costs to complete this as an ad-hoc piece of work this year have been sought from Amey, the FM provider. The prison is also exploring local solutions such as using prisoners on Release on Temporary Licence to undertake the work but is not able to implement this currently.
HMPPS In progress
7 Please conclude the report into the death on 14 June 2018, so that any identified lessons learned may be acted upon. Repeated
Response
The Board’s frustration with the conclusion of the PPOs investigation into the death of a prisoner at HMP Hewell in June 2018 is recognised. Whilst the police investigations are ongoing the PPO is unable complete their investigation which currently remains suspended.
Other Noted
8 Maintain the improvement with the early days unit, including improved transition from the induction houseblock to permanent accommodation. Governor / Director
9 Improve identification of those prisoners with learning difficulties/disabilities and their consequential support. Governor / Director
10 Maintain culture change pressure to have a consistent standard of staff behaviour towards prisoners. Governor / Director
11 Improve the handling of prison complaints and applications systems, focusing particularly on those which raise issues of discrimination, to ensure that such concerns are appropriately addressed and where necessary dealt with through the DIRF process. Repeated
Response
This remains the case.
Governor / Director
12 Improve the cleanliness and appearance of the approach to the prison.
Response
It is acknowledged that the approach to the prison and external grounds were previously maintained by category D prisoners from HMP Hewell Grange, which was a separate prison on the same site. This service stopped when that prison closed and consideration was given to adding the external grounds to the Facilities Management (FM) service contract at HMP Hewell but it was not deemed cost effective. An interim solution was put in place to deliver the road and pathway work maintenance as a standalone agreement. It is recognised that the external grounds need to be cleared at least annually and the hedges, trees and shrubs will be cut back before the spring with the verges cut at the earliest opportunity. Costs to complete this as an ad-hoc piece of work this year have been sought from Amey, the FM provider. The prison is also exploring local solutions such as using prisoners on Release on Temporary Licence to undertake the work but is not able to implement this currently.
Governor / Director In progress
13 Maintain a focus on equality issues to ensure that all prisoners are treated fairly. For example, but not exclusively: the provision of wheelchairs in reception, translation services and information in other languages. Repeated
Response
It was encouraging to read about the renewed focus on equality and the improvements being made to advance Diversity and Inclusion.
Governor / Director In progress

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 161 134
Discipline & Adjudications 48 53
Equality and Diversity 2 11
Family (including Visits) 68 107
Food 28 39
Healthcare 108 151
Learning, skills & employment 2 4
Legal 20 29
Other 105 126
Property 106 169
Release (including parole and ROTL) 13 18
Respect 53 59
Safety 64 73
Staff conduct 39 44

Related inspections & investigations

PPO fatal incident Mesut Olgun · Self-inflicted
PPO fatal incident David Hyett
PPO fatal incident Duncan Abrams · Natural causes
PPO fatal incident Surendra Patel · Natural causes
PPO fatal incident Daniel Martin
20 Sep 2022 PFD Gary McDonald · Suicide (from 2015) | State Custody related deaths
17 Sep 2021 PFD Colin Blackburn · State Custody related deaths | Mental Health related deaths
4 Dec 2019 PFD Gareth Warburton · State Custody related deaths
27 Feb 2019 PFD Kelvin Speakman · State Custody related deaths
18 Sep 2015 PFD Liam Smith · State Custody related deaths; Hospital Death (Clinical Procedures and medical management) related deaths

Other reports for Hewell

2025 Published 20 Feb 2026 Population 1,008 · Self-harm 755 · Concerns
2024 Published 8 Jan 2025 Population 1,033 · Self-harm 1,033 · Concerns
2023 Published 19 Jan 2024 Population 1,060 · Self-harm 664 · Concerns
2022 Published 15 Mar 2023 Population 886 · Self-harm 539 · Concerns
2020 Published 21 Jan 2021 · Self-harm 359 · Concerns

Report details

Establishment
Hewell
Type
Prison · Cat B, local
Report year
2021
Published
12 January 2022
Responsible body
HMP Hewell
Recommendations
13
MoJ rating (2024/25)
1 — Serious concern

Population

Operational capacity900
CNA (designed for)998

Service providers

Careers Information and Advice
Coventry/Solihull/Warwickshire Partnership (CSWP)
Education
Novus
Escort
GEOAmey
Healthcare
Practice Plus Group
Library
Novus
Maintenance
Amey
Probation
The Probation Service

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