Source · IMB Annual Report

Foston Hall

Year: 2021 Published: 18 Mar 2022 Type: Prison · Cat closed women’s prison and young offender instituti Population: 264 Recommendations: 26 Key concerns Positive findings

HMP/YOI Foston Hall faced significant challenges in the reporting year ending November 2021, primarily from persistent Covid-19 restrictions and severe staffing pressures. The IMB acknowledged the dedication of staff and noted improvements in areas like induction and welfare checks. However, serious concerns remain regarding the prison's high self-harm rates, inadequate mental health provision, unsuitable accommodation, and the impact of staff shortages on regime delivery and prisoner resettlement.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody2
ACCT cases opened306
Drug finds55

Positive findings

The IMB welcomed the consistency of leadership and recognised the management team's efforts. They commended Foston Hall's culture for keeping prisoners safe and effectively managing Covid-19 arrangements. Significant improvements were noted in induction, the new razor policy, and the implementation of OMiC. The Board praised the commitment of officers, the dedication of the chaplaincy, the perseverance of CSU staff, kitchen staff for uninterrupted catering, and healthcare staff for creative recruitment.

Key concerns

25 items
Mental Health Repeated the inadequate provision for mental health throughout the criminal justice system, which is a serious concern? This is manifested in Foston Hall in a high level of unmet need for mental health treatment and delays in transferring prisoners to secure hospitals
Resettlement/Release Repeated the increased number of prisoners being released without an address to go to now additional Covid-19 funding to tackle homelessness has stopped
Resettlement/Release the implications of probation reform, including the loss of staffing for the discharge lounge, the loss of support for those on remand, the fractured/dispersed support away from prison – and huge demand on resources to implement reform
Estate/Conditions Repeated the longstanding inadequacy of accommodation on D wing
Estate/Conditions Repeated the longstanding problem of the size and layout of the CSU (despite the recent renovation), which mean the regime provided is limited and the environment is poor
Estate/Conditions the serious shortcomings of the temporary G wing accommodation
Healthcare Repeated the inadequate accommodation for the provision of healthcare
Estate/Conditions Repeated the lack of interview rooms, which seriously undermines the delivery of rehabilitative work, in particular healthcare, mental health and offender management
Mental Health Repeated the unmet mental healthcare need
Estate/Conditions the continuing poor performance of Amey in undertaking maintenance and repairs
Other the ongoing IT problems which result in lengthy delays in resolving problems and replacing broken equipment, undermining the efficient administration of the prison
Safety Repeated the continued high level of self-harm
Safety Repeated increase in violent incidents due to an increase in assaults on staff
Safety Repeated the high, if erratic, level of use of force, and the need for improvement in the use of body worn cameras
Regime/Time Out of Cell the high number of regime curtailments due to staffing issues
Segregation high use of segregation, and the increase in prisoners segregated on an open ACCT
Segregation the increase in use of cellular confinement
Other the absence of referrals to the independent adjudicator during the year, despite appropriate cases
Other Repeated ongoing backlogs/delays in processing prisoners’ property
Equality/Diversity the underuse of the discrimination incident reporting form (DIRF) system and prisoner feedback which suggest it is not well understood or trusted
Equality/Diversity the views of black, Asian and minority ethnic (BAME) prisoners surveyed by the IMB, rating the prison’s understanding of their cultural needs as low, especially regarding access to canteen products, appropriate food and clothing
Equality/Diversity lack of support to foreign national prisoners who do not speak English
Staffing staffing pressures in healthcare and mental health, impacting on services provided.
Mental Health the ‘short-term’ closure of the mental health office to facilitate the demolition of A and B wings, which by November had extended into three months, causing acute problems for the delivery of mental health services
Education/Purposeful Activity the ongoing absence of initial screening of prisoners for learning difficulties and disability (LDD) due to a staffing shortage.

Recommendations

26 items · 12 repeated
#RecommendationAddresseeStatus
1 Are there plans to address: the inadequate provision for mental health throughout the criminal justice system, which is a serious concern? This is manifested in Foston Hall in a high level of unmet need for mental health treatment and delays in transferring prisoners to secure hospitals Repeated
Response
I appreciate the Board’s concerns about waiting times for transfers to secure hospitals. The pathway into secure beds is complex and the responsibility for the commissioning and provision for all levels of the service sits within NHS England’s Specialised Commissioning Team. As you will be aware, the provider and staff at the prison have to work with multiple teams and within the confines of services not commissioned by NHS England Health and Justice. To support reductions in the waiting times for admission to secure hospital, NHS England Health and Justice (Midlands) Governance team and Commissioners have developed a Clinical Case review meeting that takes place every two weeks. This is clinically led and seeks to proactively manage those waiting for secure beds through dynamic risk assessment whereby every case on the waiting list is required to be risk assessed every two weeks. The meeting covers the whole Midlands Region and incorporates all prisoners that have exceeded the 28-day timeframe. This multi-agency meeting ensures a whole-systems approach to supporting the most vulnerable and high-risk. Prisoners can move up and down this list dependent on their presenting risks. To date, these meetings have had a positive impact on the waiting list. This pathway is more challenging involving significantly more agencies, and NHS England Health and Justice commissioners liaise with local case managers and collaboratives for the area to support the transfer.
Ministry of Justice In progress
2 Are there plans to address: the increased number of prisoners being released without an address to go to now additional Covid-19 funding to tackle homelessness has stopped Repeated
Response
Turning to prisoners’ housing provision following release, our Prisons White Paper sets out our vision that no-one subject to probation supervision is released from prison homeless. By 2024-25 we will spend £200 million a year to reduce reoffending, including improving prison leavers’ access to accommodation. This includes investing in our temporary accommodation service that was launched in July 2021 as part of the Beating Crime plan, so that every supervised offender leaving prison in England and Wales can access this provision. Our Female Offender Strategy sets out the long-term framework to achieve better outcomes for female offenders and the Community Accommodation Service takes account of the needs of women, including those with complex needs. I am also able to reassure the Board that we will continue to deliver additional bed spaces in Approved Premises in response to the ministerial commitment made in January 2019. This includes a new purpose built Approved Premises in London, a new male Independent Approved Premises in Bradford which will open shortly, and we have also awarded contracts for two new Independent Approved Premises in London (one male and one female) that are due to open in the summer of 2022.
Ministry of Justice In progress
3 Are there plans to address: the implications of probation reform, including the loss of staffing for the discharge lounge, the loss of support for those on remand, the fractured/dispersed support away from prison – and huge demand on resources to implement reform
Response
On 26 June 2021 the National Probation Service and Community Rehabilitation Companies unified to become the Probation Service. The responsibility for the delivery of resettlement services moved to the Regional Probation Directors (RPDs) with key interventions delivered by Commissioned Rehabilitative Service (CRS) providers (commissioned by RPDs). Under the new resettlement approach all resettlement prisons will have an embedded provision that will provide pre-release services not available via CRS. Services which are delivered pre-release (accommodation, personal wellbeing including mentoring through the gate, and women’s contracts) will continue post-release and attendance at appointments with CRS Suppliers will be part of mandatory licence appointments and this includes support delivered via visits or by phone/video rather than by staff based in the prison where appropriate. As well as preparing people for release, CRS providers will undertake activity to close down tenancies etc at the start of sentences where this is required or maintain housing arrangements where appropriate and possible. Plans to extend accommodation support to remand prisoners are on track for suppliers to begin providing services in all relevant Resettlement Prisons in England and Wales by the end of June 2022. Alongside the pre-release teams and CRS provision, a new short sentence function (SSF) is being introduced in all Probation Regions from June 2022 to provide a responsive bespoke service for those serving short prison sentences (10 months or under to serve at the point of sentence). The SSF will provide a dedicated pre-release team at HMP/YOI Foston Hall, which will also support un-convicted prisoners to sustain community ties and plan for potential release. Although the rollout of the SSF begins later this year, a full service is not expected until 2023. Departure Lounges have continued in a number of prisons and recommencement of this service at HMP/YOI Foston Hall remains under consideration as target staffing levels are achieved.
Ministry of Justice In progress
4 Are there plans to address: the longstanding inadequacy of accommodation on D wing Repeated
Response
Further to last year’s response, a review of the accommodation on D wing will be undertaken during the spring and summer of 2022 with a view to identifying any maintenance work that needs to be carried out. All outstanding repairs will be completed as soon as possible.
HMPPS In progress
5 Are there plans to address: the longstanding problem of the size and layout of the CSU (despite the recent renovation), which mean the regime provided is limited and the environment is poor Repeated
Response
The CSU regime has been improved with the addition of a Physical Education slot every Monday where an instructor will visit the unit to deliver an exercise programme. There are also plans to make improvements to the exercise area over the next six months. More education outreach is taking place with the women in the CSU being provided with activities to complete. The room used for adjudications has recently been decorated and the layout improved. A ‘Room Ready System’ has been introduced to ensure the facilities are prepared for the next occupant once a cell is vacated and an ongoing painting programme is in place to quickly address issues with graffiti. In addition the women in the CSU are provided with increased access to telephones.
HMPPS In progress
6 Are there plans to address: the serious shortcomings of the temporary G wing accommodation
Response
G wing was commissioned as a temporary pandemic measure and it is acknowledged that it is not ideal accommodation. The wing is due to be decommissioned later this year once a new and more appropriate temporary unit is ready for occupation. While there are obvious concerns, such as freezing pipes in winter and less access to telephones than other wings, the prison’s Senior Management Team report that the wing appears quite popular with prisoners due to the additional time afforded in the open air and out of their rooms.
HMPPS In progress
7 Are there plans to address: the inadequate accommodation for the provision of healthcare Repeated
Response
Additional space has been provided within the Reception area for use by the healthcare team. The roof for the group space within the mental health team building has been repaired and the area will be brought back into use in due course. A site-wide directory of available one-to-one and group room spaces has been produced signposting the booking arrangements and ensuring space is maximised; spaces are available for booking by the healthcare team. Recent changes to the way in which medicines are administered at the medicines hatches has addressed the issues with the lack of privacy and confidentiality. A national review of healthcare delivery space across the Womens Estate is underway and the overall needs of HMP/YOI Foston Hall has been flagged. In the meantime, the Governor has explored opportunities to reallocate local budgets, such as underspending in certain areas, to improve delivery areas. Financial bids for national funding for additional space will also continue.
HMPPS In progress
8 Are there plans to address: the lack of interview rooms, which seriously undermines the delivery of rehabilitative work, in particular healthcare, mental health and offender management Repeated
Response
A site-wide directory of available one-to-one and group room spaces has been produced signposting the booking arrangements and ensuring available space is maximised. The mental health in-reach conservatory roof was recently insulated to provide enhanced conditions for prolonged interviews. A concrete base has been laid adjacent to T wing in preparation for any future modular build should the funding become available. HMP/YOI Foston Hall also continues to submit financial bids for national funding for additional interview and group room space.
HMPPS In progress
9 Are there plans to address: the unmet mental healthcare need Repeated
Response
I appreciate the Board’s concerns about waiting times for transfers to secure hospitals. The pathway into secure beds is complex and the responsibility for the commissioning and provision for all levels of the service sits within NHS England’s Specialised Commissioning Team. As you will be aware, the provider and staff at the prison have to work with multiple teams and within the confines of services not commissioned by NHS England Health and Justice. To support reductions in the waiting times for admission to secure hospital, NHS England Health and Justice (Midlands) Governance team and Commissioners have developed a Clinical Case review meeting that takes place every two weeks. This is clinically led and seeks to proactively manage those waiting for secure beds through dynamic risk assessment whereby every case on the waiting list is required to be risk assessed every two weeks. The meeting covers the whole Midlands Region and incorporates all prisoners that have exceeded the 28-day timeframe. This multi-agency meeting ensures a whole-systems approach to supporting the most vulnerable and high-risk. Prisoners can move up and down this list dependent on their presenting risks. To date, these meetings have had a positive impact on the waiting list. This pathway is more challenging involving significantly more agencies, and NHS England Health and Justice commissioners liaise with local case managers and collaboratives for the area to support the transfer.
HMPPS In progress
10 Are there plans to address: the continuing poor performance of Amey in undertaking maintenance and repairs
Response
The Ministry of Justice Estates Team is in regular contact with the contractors to identify where delays have occurred/may occur and how these can be resolved. Locally, issues are escalated to the Regional Estates Manager where necessary who has regular commercial and project meetings with the contractors’ management where these issues are discussed and a Performance Improvement Process is available if required. The Service Delivery Manager will continue to monitor contractors’ on-site performance through various measures and escalate accordingly.
HMPPS In progress
11 Are there plans to address: the ongoing IT problems which result in lengthy delays in resolving problems and replacing broken equipment, undermining the efficient administration of the prison
Response
HMPPS recognises that the IT system across the prison estate, known as Quantum, is coming to end of life and is very outdated. It is unfortunate nearly every prison is experiencing slowness issues, freezing, lagging and crashing, and although attempts have been made to try and improve this service there are limitations on how much the provider can do due to the system being so antiquated. The Prison Technology Transition Programme known as PTTP has started to roll out across the estate. This project will be updating the networks, systems, hardware and software which will provide a better IT service. At present we are unable to confirm when the systems will be upgraded at HMP/YOI Foston Hall.
HMPPS In progress
12 The IMB is concerned about: the continued high level of self-harm Repeated
Response
Levels remain high (the highest in the women’s estate).
Governor / Director
13 The IMB is concerned about: increase in violent incidents due to an increase in assaults on staff Repeated
Response
This remains high.
Governor / Director
14 The IMB is concerned about: the high, if erratic, level of use of force, and the need for improvement in the use of body worn cameras Repeated
Response
The percentage of use of force incidents videotaped fluctuates and remains a concern.
Governor / Director
15 The IMB is concerned about: the high number of regime curtailments due to staffing issues Governor / Director
16 The IMB is concerned about: high use of segregation, and the increase in prisoners segregated on an open ACCT Governor / Director
17 The IMB is concerned about: the increase in use of cellular confinement Governor / Director
18 The IMB is concerned about: the absence of referrals to the independent adjudicator during the year, despite appropriate cases Governor / Director
19 The IMB is concerned about: ongoing backlogs/delays in processing prisoners’ property Repeated
Response
A recurring issue raised during rota visits and in applications.
Governor / Director
20 The IMB is concerned about: the underuse of the discrimination incident reporting form (DIRF) system and prisoner feedback which suggest it is not well understood or trusted Governor / Director
21 The IMB is concerned about: the views of black, Asian and minority ethnic (BAME) prisoners surveyed by the IMB, rating the prison’s understanding of their cultural needs as low, especially regarding access to canteen products, appropriate food and clothing Governor / Director
22 The IMB is concerned about: lack of support to foreign national prisoners who do not speak English Governor / Director
23 The IMB is concerned about: staffing pressures in healthcare and mental health, impacting on services provided. Governor / Director
24 The IMB is concerned about: the ‘short-term’ closure of the mental health office to facilitate the demolition of A and B wings, which by November had extended into three months, causing acute problems for the delivery of mental health services
Response
Additional space has been provided within the Reception area for use by the healthcare team. The roof for the group space within the mental health team building has been repaired and the area will be brought back into use in due course. A site-wide directory of available one-to-one and group room spaces has been produced signposting the booking arrangements and ensuring space is maximised; spaces are available for booking by the healthcare team. Recent changes to the way in which medicines are administered at the medicines hatches has addressed the issues with the lack of privacy and confidentiality.
Governor / Director In progress
25 The IMB is concerned about: the ongoing absence of initial screening of prisoners for learning difficulties and disability (LDD) due to a staffing shortage. Governor / Director
26 The IMB is concerned about: the increase in the number of prisoners being released without an address Repeated
Response
Turning to prisoners’ housing provision following release, our Prisons White Paper sets out our vision that no-one subject to probation supervision is released from prison homeless. By 2024-25 we will spend £200 million a year to reduce reoffending, including improving prison leavers’ access to accommodation. This includes investing in our temporary accommodation service that was launched in July 2021 as part of the Beating Crime plan, so that every supervised offender leaving prison in England and Wales can access this provision. Our Female Offender Strategy sets out the long-term framework to achieve better outcomes for female offenders and the Community Accommodation Service takes account of the needs of women, including those with complex needs. I am also able to reassure the Board that we will continue to deliver additional bed spaces in Approved Premises in response to the ministerial commitment made in January 2019. This includes a new purpose built Approved Premises in London, a new male Independent Approved Premises in Bradford which will open shortly, and we have also awarded contracts for two new Independent Approved Premises in London (one male and one female) that are due to open in the summer of 2022.
Governor / Director In progress

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 17 38
Canteen/Money/Property 17 10
Cell call bells 0 1
Discipline/Segregation 20 11
Discrimination 0 1
Food/Diet 5 11
General (including complaints against staff) 39 36
Healthcare 76 73
Legal (visits, letters, phone calls, documents) 22 26
Other 1 1
Regime 7 8
Safeguarding (staff concerns) 1 0
Security/Harassment 0 0
Sentence (licence, parole, release, IPP) 21 24
TOTAL 236 250
Visits 10 10
Work/Education/Activities 0 0

Related inspections & investigations

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PPO fatal incident Emma Kent

Other reports for Foston Hall

2025 Published 16 Apr 2026 · Self-harm 2,014 · Concerns
2024 Published 4 Apr 2025 Population 292 · Self-harm 1,423 · Concerns
2023 Published 9 May 2024 Population 284 · Concerns
2022 Published 23 Mar 2023 Population 231 · Concerns
2020 Published 23 Mar 2021 Population 245 · Concerns

Report details

Establishment
Foston Hall
Type
Prison · Cat closed women’s prison and young offender instituti
Report year
2021
Published
18 March 2022
Responsible body
HMP Foston Hall
Recommendations
26
MoJ rating (2024/25)
2 — Concern

Population

Population264
Operational capacity296
CNA (designed for)254 104%

Service providers

Education
People Plus Group
Healthcare
Practice Plus Group
Library services
Suffolk Libraries
Maintenance and repairs
Amey
Resettlement services
Women’s Work
Substance misuse services (SMS)
Inclusion

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