Source · IMB Annual Report

Ford

Year: 2021 Published: 6 Apr 2022 Type: Prison · Cat D open prison Population: 389 Recommendations: 9 Key concerns Positive findings

HMP Ford experienced a challenging year marked by Covid-19 restrictions, which the prison successfully managed, limiting outbreaks and reducing violence. Significant accommodation changes occurred with the condemnation of B wing and the introduction of new pods, which, despite initial issues, led to a reduced but more modern estate. The Board commended the prison's efforts in restoring and increasing external employment opportunities for prisoners post-restrictions, contributing positively to resettlement goals.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1
Self-harm incidents23
ACCT cases opened918
Prisoner assaults518
Use of force1

Positive findings

The Board commended HMP Ford for successfully containing Covid-19, leading to low infection rates and significantly reduced violence and self-harm incidents compared to the previous year. Notable improvements were seen in diversity and inclusion monitoring and outcomes, particularly regarding fair access to paid outside work. Healthcare provision, including a new emotional health and wellbeing centre, and the dedication of chaplaincy and gym staff were praised. The prison's efforts in maintaining education through a virtual campus and expanding resettlement opportunities via external employment were also highlighted as impressive.

Key concerns

13 items
Estate/Conditions Repeated The lack of planning for the replacement of kitchen equipment or washing machines. The current arrangement of putting in annual bids for funding for kitchen equipment is slow, bureaucratic and does not provide any guarantee that these essential items will be replaced in a timely manner.
Overcrowding The planned doubling of the capacity of the prison in the current year requires close monitoring to avoid further expensive mistakes.
Estate/Conditions Repeated The failure of the Prison Service to plan ahead for the replacement of the wooden billets on B wing meant no structured strategy for gradual closure and rebuild, leading to drastic reduction in operating capacity. The subsequent attempt to put two prisoners in pods designed for one was an elementary mistake, leaving occupants in uncomfortable and unsuitable conditions.
Education/Purposeful Activity Repeated The very limited importance given to IT training for prisoners. It is now a requirement of most jobs, and reasons for not allowing controlled access to WiFi are somewhat negated by prisoners on ROTL having mobiles.
Staffing Repeated The proportion of ethnic minority staff at HMP Ford remains totally different from that in its prisoner community, with little sign of proactive moves from the Prison Service to redress the balance.
Resettlement/Release Repeated Property remains an ongoing issue, with items lost during transfers and a lack of consistency between prisons on allowed items, causing demotivation and complaints.
Complaints/Property Repeated Communication has continued to be a problem, particularly with the Offender Management Unit (OMU), with information not effectively reaching all prisoners during lockdown and as restrictions eased.
Healthcare Repeated The Board is very concerned by the Prisons and Probation Ombudsman (PPO) report into a death in custody in 2020, which criticised the treatment of long-term medical conditions, and stresses that the agreed protocol must be adhered to in all cases.
Estate/Conditions Repeated The accommodation in A wing and the two brick billets is tired, difficult to maintain and keep clean, with communal washing facilities and a number of kitchens lacking sinks, a situation not addressed by year-end.
Substance Misuse There is still a large quantity of drugs, particularly steroids, getting into HMP Ford, adding to pressure on prisoners and the ISMS team, with no external support meetings on site.
Education/Purposeful Activity Weston College charged near full rates for services during restrictions but tutors did not enter the prison or have direct contact with prisoners, providing only workbooks, in marked contrast to Chichester College.
Education/Purposeful Activity A crucial cable was disconnected during IT system refreshing in June, causing disruption to students and preventing access to online City & Guilds qualifications, and remained unrepaired at year end.
Resettlement/Release During the year, five prisoners were known to have been released from HMP Ford with no fixed abode, indicating gaps in resettlement assistance.

Recommendations

9 items · 8 repeated
#RecommendationAddresseeStatus
1 It is a pity that after many years of submissions by the senior management and criticism in our last 13 annual reports, your predecessors appeared to have no plan in place for the replacement of the wooden billets on B wing when they were finally condemned following a fire inspection in November 2020. This failure to plan ahead meant that there was no structured strategy for a gradual closure and rebuild of the huts and the operating capacity of the prison had to be drastically reduced. The subsequent panic measure of trying to put two prisoners in the new pods which were designed for one was an elementary mistake and, though they were then returned to single use, by the reporting year end there still appeared to be no urgency in getting the two-tier bunks restored to single beds. Meanwhile, prisoners could not sit on their beds as there was not enough headroom in either the top or bottom bunks to allow this. See section 5.1.3. Repeated
Response
I understand the Board’s concerns about the accommodation and plans to replace the billets. Due to the billets at HMP Ford failing fire safety inspections these were immediately taken out of use removing 275 prisoner places. An inspection of fire safety in modular buildings across the prison estate was also undertaken and lessons have been learned with a process of continuous review now in place to avoid a similar situation. Bespoke Containex-style temporary accommodation was provided to HMP Ford in January 2021 to offset the reduced prisoner places lost from the billets. These Containex-style units meet the HM Prison and Probation Service (HMPPS) standard size requirements to accommodate two prisoners and the original plan was for a number of these units to accommodate two prisoners. However, the Governor highlighted concerns that the accommodation and furniture was not sufficiently suitable or appropriate to house two prisoners such as only one desk and chair per unit and after a short period the units reverted to single occupancy. All accommodation at HMP Ford is now single occupancy and a programme is underway to replace the bunk beds in the Containex-style units with single beds which the Facilities Management provider is undertaking. To replace the billet accommodation, the Category D Expansion programme intends to deliver 420 places at HMP Ford in seven new accommodation units over the next two years. In addition, the prison is utilising additional investment to refurbish some communal areas on A Wing, such as shower rooms and kitchens which will improve the living accommodation for prisoners.
Ministry of Justice In progress
2 We would also draw to your attention the lack of planning for the replacement of kitchen equipment or washing machines. In the latter case we understand that, since the end of the reporting year, a leasing scheme is being planned for washing machines. However the current arrangement of putting in annual bids for funding for kitchen equipment is slow, bureaucratic and does not provide any guarantee that these essential items will be replaced in a timely manner. See section 5.1.5. Repeated
Response
Turning to the Board’s concern about kitchen and laundry facilities, kitchen equipment is replaced as part of the asset replacement program or as it becomes beyond economical repair. Separate wing kitchen facilities with domestic equipment are repaired when reported and replaced by the prison as the need arises. Significant investment has now been made at HMP Ford and all issues relating to kitchen and washing machines have been addressed, which includes the purchase of washing machines across all residential units. The decision to pursue a lease agreement for washing machines was a local consideration by HMP Ford, as it offered a guaranteed four-hour site attendance to carryout repairs on any faulty machines and the replacement at no additional cost should a machine be beyond economical repair. HMP Ford has previously struggled with the domestic laundry provision and due to many prisoners Released on Temporary Licence to work outside the prison, access to laundry facilities is needed at unpredictable times to clean work clothing, this added to the prison’s requirements to ensure adequate provision.
Ministry of Justice Implemented
3 The doubling of the capacity of the prison in the current year will require close monitoring to avoid further expensive mistakes.
Response
Regarding the Board’s concern about the capacity changing at HMP Ford, the seven new units which are replacing the billets will be single-cell occupancy with integrated en-suite facilities, including a kitchenette and laundry room on each of the two floors. These new units will be supported with a package of ancillaries including a new healthcare centre. Discussions are ongoing between relevant stakeholders, including the Kent, Surrey & Sussex Prison Group Director, to consider the level which the prison could have its operational capacity appropriately increased to and will ensure that increases are appropriately staffed and there are sufficient activity places for an increased population.
Ministry of Justice In progress
4 As mentioned above, we are delighted that at last the wooden accommodation billets have been condemned and are emptied. However we fail to understand why action was not taken earlier in view of the complaints made over many years. The subsequent attempt to turn the pods into double accommodation was completely unrealistic and in the opinion of the Board would undoubtedly have led to serious accidents. The policy was reversed promptly by the prison but four months later, at the end of the reporting year, the bunks had not been converted back to single beds and the occupants were left in uncomfortable and unsuitable conditions (see section 5.1.3). In the Board’s view the whole exercise was a complete waste of public funds. Repeated
Response
I understand the Board’s concerns about the accommodation and plans to replace the billets. Due to the billets at HMP Ford failing fire safety inspections these were immediately taken out of use removing 275 prisoner places. An inspection of fire safety in modular buildings across the prison estate was also undertaken and lessons have been learned with a process of continuous review now in place to avoid a similar situation. Bespoke Containex-style temporary accommodation was provided to HMP Ford in January 2021 to offset the reduced prisoner places lost from the billets. These Containex-style units meet the HM Prison and Probation Service (HMPPS) standard size requirements to accommodate two prisoners and the original plan was for a number of these units to accommodate two prisoners. However, the Governor highlighted concerns that the accommodation and furniture was not sufficiently suitable or appropriate to house two prisoners such as only one desk and chair per unit and after a short period the units reverted to single occupancy. All accommodation at HMP Ford is now single occupancy and a programme is underway to replace the bunk beds in the Containex-style units with single beds which the Facilities Management provider is undertaking. To replace the billet accommodation, the Category D Expansion programme intends to deliver 420 places at HMP Ford in seven new accommodation units over the next two years. In addition, the prison is utilising additional investment to refurbish some communal areas on A Wing, such as shower rooms and kitchens which will improve the living accommodation for prisoners.
HMPPS In progress
5 We are concerned about the very limited importance given to IT training for the prisoners. It is now a requirement of most jobs and the reasons for not allowing a controlled access to wifi on the premises are somewhat negated by the prisoners who go out on ROTL to work or education being allowed mobiles when outside the prison. Repeated
Response
Further to last year’s response which set out the HMPPS security polices around prisoners accessing the internet, HMP Ford is one of two sites in a national pilot which is providing a cohort of prisoners the opportunity to fully access the internet. This access is assisting with further and higher education work, such as Open University and External College dissertations. IT training for prisoners at HMP Ford is also considered a key part of the resettlement journey and discussions have been initiated with Ministry of Justice (MoJ) Digital and Technology to look at other pilots including an internet café for job searches on release. In addition, the cabling issue in the ICT Academy has been addressed and is now in full working order.
HMPPS In progress
6 Although we were assured last year that HMPPS was looking to increase the number of ethnic minority staff in its workforce, the proportion at HMP Ford remains totally different from that in its prisoner community. We appreciate the difficulty, given the racial balance in the local community, but we have seen little sign of any proactive moves on the part of the Prison Service to redress the balance. Repeated
Response
Prison Officer and Operational Support Grade recruitment is centrally managed and MoJ Resourcing seeks to attract a wide and diverse mix of staff from all backgrounds which limits the prisons involvement in the recruitment. Recruitment campaigns for Prison Officers at HMP Ford, as for all other prisons are monitored and attraction is well in line with the demographics of the wider local community. However, it is recognised that the local community from which recruitment to HMP Ford is likely to take place is not reflective of the demographics of the prison population. The Governor has therefore placed an emphasis on strengthening Diversity & Inclusion work locally at the prison to ensure that prisoners receive equality of opportunity within the prison. In addition, where the prison has vacancies in roles where recruitment campaigns are undertaken locally the prison will always look to employ a diverse workforce.
HMPPS In progress
7 Property remains an issue. Prisoners frequently arrive at HMP Ford having had to leave some of their property at their previous prison due to different practices among and within the companies transporting them. This leads to losses and corresponding claims. There also seems to be no consistency between prisons as to the rules relating to the types of property each prisoner is allowed. Prisoners frequently arrive at HMP Ford with items bought legitimately whilst at their previous prison, only to be told the items are not allowed. This is deeply demotivating given that transfer to an open prison is supposed to be a promotion. Whilst there used to be a greater fire risk at HMP Ford than elsewhere because of the wooden billets, this is no longer the case and we would urge you to bring in consistent rules. Repeated
Response
Prisoner Escort and Custody Services (PECS) vehicle fleet is designed to carry the number of prisoners it is intended for, together with their property in line with the volumetric limit which is currently governed by Prison Service Instruction (PSI) 12/2011 – Prisoners’ Property. As part of the planning for the new PECS contract, which commenced in August 2020, property limits on transportation were reviewed with MoJ Policy and it was agreed that the new vehicle fleet would provide increased capacity to facilitate an additional half bag of property for consumables to the limit of 7.5kg. Whilst it is the responsibility of the sending prison to forward on any excess property a prisoner has accumulated, HMPPS is currently in the process of replacing the PSI with a new Prisoners’ Property Policy Framework which aims to ensure that property is handled with efficiency, care and respect and that staff and prisoners are clear on the arrangements in place. It will provide clear requirements and strengthens guidance on known problem areas. This includes providing stronger guidance to ensure volumetric control limits are respected, so that prisoners do not build up excessive amounts of property. The Framework is currently going through clearance processes and it is now anticipated that publication will take place this Summer. In addition, PSI 12/2011 - Prisoners’ Property, sets out that Governors must consider on a case-by-case basis items that arrive with a prisoner on transfer which are not permitted under the receiving prison’s facility list but were permitted at the previous prison. Unless the items are considered a risk to good order, discipline, security, safety or exceed volumetric control limits, the prisoner should normally be allowed to retain these items in possession. However, the fact that an item was allowed on this basis does not give the prisoner the right to replace it as any replacement must comply with the local facility list.
HMPPS In progress
8 Communication has continued to be a problem. During lockdown you held regular forums attended by a representative from each corridor but the information given out did not seem to reach the other prisoners in spite of the fact that the forums were each followed up by a notice to the community. Prisoners also reported that communication with staff, particularly the offender management unit (OMU), was a problem. See section 5.3.1. Repeated Governor / Director
9 The Board is very concerned by the Prisons and Probation Ombudsman (PPO) report into the death in custody in 2020, which criticised the treatment of long-term medical conditions. We appreciate that the healthcare provider has changed since then but it is essential that the protocol is adhered to in all cases. See sections 6.8.1 and 6.8.2. Repeated
Response
I was saddened to hear there was one death in custody during the reporting year due to natural causes. My officials take recommendations from the Prisons and Probation Ombudsman (PPO) very seriously and following a separate PPO report recommendation HMP Ford is working closely with the healthcare provider to ensure support is given to prisoners with long-term health conditions. A long-term conditions pathway is now in place and a local audit tool developed by the healthcare provider will provide assurance that pathways and care plans are in place alongside monitoring via the local clinical forum.
Governor / Director Implemented

Related inspections & investigations

4 Apr 2023 HMIP · Unannounced Safety 4 · Respect 3 · Activity 3 · Release 4

Other reports for Ford

2025 Published 17 Mar 2026 Population 382 · Self-harm 1 · Concerns
2024 Published 25 Feb 2025 Population 343 · Self-harm 0 · Concerns
2023 Published 13 Feb 2024 Population 387 · Self-harm 0 · Concerns
2022 Published 13 Apr 2023 Population 384 · Self-harm 0 · Concerns
2020 Published 3 Feb 2021 · Self-harm 3 · Concerns

Report details

Establishment
Ford
Type
Prison · Cat D open prison
Report year
2021
Published
6 April 2022
Responsible body
HMP Ford
Recommendations
9
MoJ rating (2024/25)
4 — Outstanding

Population

Population389
Operational capacity389

Service providers

Academic education
Weston College
Distribution warehouse
DHL
Infrastructure maintenance
Government Facility Services Limited
Resettlement assistance
Kent, Surrey and Sussex Community Rehabilitation Company (KSSCRC, part of the Seetec group)
Vocational training
Chichester College

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