The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.
Summary
Summary written by this site (AI-generated)
HMP Frankland maintained a safe and humane environment during the pandemic, despite a restricted regime. The report highlights successes in staff dedication and reduced self-harm incidents, but raises significant concerns about healthcare provision, especially dental waiting times and the unsuitable physical environment. Staffing shortages in the OMU and inconsistencies in the key worker scheme impacted prisoner progression, alongside issues with property transfers and workshop conditions.
Positive findings
Summary written by this site (AI-generated)
The IMB is satisfied that staff and senior managers work hard to maintain a safe environment, with Frankland comparing favourably with other establishments in the LTHSE. The regime throughout the pandemic was considered fair and humane, with activities reintroduced as soon as safe. The dedication and professionalism of MPU staff, their multidisciplinary approach, and the progression of 10 prisoners from long-term segregation were welcomed. Staff-prisoner relationships are generally positive, and the senior management team is committed to fair and equitable treatment. Black History Month was celebrated, and chaplains provided impressive support during the pandemic. The kitchen delivers a good standard of meals, and the palliative care suite was re-certified. Education provision was rated as good, developing partnership working and allowing more accredited learning, even for those in segregation. The library services, provided by Durham Council, offer a huge number of books and resources, including foreign language materials. Purple Visits proved very popular and the visits area is well-run and supported by Nepacs.
Recommendations 4 items
Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.
Response: In progress
Addressee: Ministry of Justice · Topic: Mental Health
Recommendation (the Board's words)
Given the ageing prison population and a growing number of prisoners being diagnosed with dementia, can consideration now be given to providing an appropriate physical environment for this group of prisoners along with suitably qualified care workers (para 6.4)?
Government response (as published)
HMP Durham has accessible cells on A wing and cells on B wing, E wing and the Healthcare centre which were compliant with the requirements of the Disability Discrimination Act 2005 (now replaced by the Equality Act 2010). In addition, an access lift is provided to the Healthcare centre due to its upper level location. It is acknowledged that the opportunities to increase the number of these cells has been limited due to the available funding from the national bid process being prioritised at HMP Durham on improvements to local heating systems and security within the Separation and Care Unit (SACU). The Victorian design of the prison is also a recognised challenge for adaption, particularly to modern heating systems and adequate control implementation, but heating improvements are in progress to F wing with installation of a new boiler plant. E wing has also been identified for a funding bid during 2022/23 to make further improvements. The on-going CRED programme is also making good improvements to in-cell conditions, such as those on B1 landing, with the rolling programme continuing throughout 2022 including replacement of poor lighting. In addition, ongoing work is taking place to replace broken toilet screens and funding has been provided to provide curtains to individual cells overseen by the local residential team.
Addressee: HMPPS · Topic: Other
Recommendation (the Board's words)
Can HMPPS now expedite the completion of the prisoners’ property policy framework with particular focus on consistent, effective processes and rules that are easily understood (para 5.8)?
Response: Noted
Addressee: HMPPS · Topic: Healthcare
Recommendation (the Board's words)
Can HMPPS review the physical environment for healthcare, which is no longer sufficient for the size of the establishment?
Government response (as published)
HMP Durham has accessible cells on A wing and cells on B wing, E wing and the Healthcare centre which were compliant with the requirements of the Disability Discrimination Act 2005 (now replaced by the Equality Act 2010). In addition, an access lift is provided to the Healthcare centre due to its upper level location. It is acknowledged that the opportunities to increase the number of these cells has been limited due to the available funding from the national bid process being prioritised at HMP Durham on improvements to local heating systems and security within the Separation and Care Unit (SACU). The Victorian design of the prison is also a recognised challenge for adaption, particularly to modern heating systems and adequate control implementation, but heating improvements are in progress to F wing with installation of a new boiler plant. E wing has also been identified for a funding bid during 2022/23 to make further improvements. The on-going CRED programme is also making good improvements to in-cell conditions, such as those on B1 landing, with the rolling programme continuing throughout 2022 including replacement of poor lighting. In addition, ongoing work is taking place to replace broken toilet screens and funding has been provided to provide curtains to individual cells overseen by the local residential team.
Addressee: Governor / Director · Topic: Staffing
Recommendation (the Board's words)
Can the relaunch of the key worker scheme be taken forward as soon as possible to include further staff training and additional management input where appropriate?
Key concerns 9 items
Key concerns were extracted from the report text by an AI model.
Key concern 1
Mental Health
Given the ageing prison population and a growing number of prisoners being diagnosed with dementia, can consideration now be given to providing an appropriate physical environment for this group of prisoners along with suitably qualified care workers (para 6.4)?
Key concern 2
Other
Can HMPPS now expedite the completion of the prisoners’ property policy framework with particular focus on consistent, effective processes and rules that are easily understood (para 5.8)?
Key concern 3
Estate/Conditions
Can HMPPS review the physical environment for healthcare, which is no longer sufficient for the size of the establishment?
Key concern 4
Staffing
Can the relaunch of the key worker scheme be taken forward as soon as possible to include further staff training and additional management input where appropriate?
Key concern 5
Healthcare
Waiting times for dental appointments were a particular concern.
Key concern 6
Segregation
The IMB remains concerned that some prisoners remain in the unit [segregation] for over six months.
Key concern 7
Staffing
The unit [OMU] is carrying three POM vacancies. It is therefore not surprising that there has been a backlog of OASys (offender assessment system) reviews.
Key concern 8
Regime/Time Out of Cell
some sessions have still been cancelled due to low temperatures in the workshops. At time of writing only five of the nine workshop heaters had been replaced.
Key concern 9
Education/Purposeful Activity
existing records were not backed up and were lost in the installation process [education server]
Safety statistics
Incidents during the reporting year.
Report details
- Establishment
- Frankland
- Type
- Prison, category High security (Category A)
- Report year
- 2021
- Published
- 25 March 2022
- Responsible body
- HMP Frankland
- Recommendations
- 4
- MoJ rating (2025/26)
- 3, Good
Related inspections and investigations
HMIP inspection, 4 Mar 2024
Unannounced · Safety 3 · Respect 3 · Activity 3 · Release 3
HMIP inspection, 13 Jan 2020
Unannounced
PPO fatal incident · 29 Nov 2004 · Natural causes
PPO fatal incident · 27 Sep 2026
PPO fatal incident · Natural causes
PPO fatal incident
PPO fatal incident
Prevention of future deaths report · 31 Mar 2015 · State Custody related deaths
Other reports for Frankland
Published 18 Aug 2026 · Population 813 · Key concerns recorded
Published 27 May 2025 · Key concerns recorded
Published 9 Oct 2024 · Population 840 · Key concerns recorded
Published 26 May 2023 · Population 825 · Key concerns recorded