Independent Monitoring Boards annual report

Frankland

Report year 2021 Published 25 Mar 2022 Type Prison, category High security (Category A) Population 816 Responsible body HMP Frankland 4 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP Frankland maintained a safe and humane environment during the pandemic, despite a restricted regime. The report highlights successes in staff dedication and reduced self-harm incidents, but raises significant concerns about healthcare provision, especially dental waiting times and the unsuitable physical environment. Staffing shortages in the OMU and inconsistencies in the key worker scheme impacted prisoner progression, alongside issues with property transfers and workshop conditions.

Positive findings

Summary written by this site (AI-generated)
The IMB is satisfied that staff and senior managers work hard to maintain a safe environment, with Frankland comparing favourably with other establishments in the LTHSE. The regime throughout the pandemic was considered fair and humane, with activities reintroduced as soon as safe. The dedication and professionalism of MPU staff, their multidisciplinary approach, and the progression of 10 prisoners from long-term segregation were welcomed. Staff-prisoner relationships are generally positive, and the senior management team is committed to fair and equitable treatment. Black History Month was celebrated, and chaplains provided impressive support during the pandemic. The kitchen delivers a good standard of meals, and the palliative care suite was re-certified. Education provision was rated as good, developing partnership working and allowing more accredited learning, even for those in segregation. The library services, provided by Durham Council, offer a huge number of books and resources, including foreign language materials. Purple Visits proved very popular and the visits area is well-run and supported by Nepacs.

Recommendations

All 4 recommendations

Key concerns

All 9 key concerns

Recommendations 4 items

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: In progress

Addressee: Ministry of Justice · Topic: Mental Health

Recommendation (the Board's words)
Given the ageing prison population and a growing number of prisoners being diagnosed with dementia, can consideration now be given to providing an appropriate physical environment for this group of prisoners along with suitably qualified care workers (para 6.4)?
Government response (as published)
HMP Durham has accessible cells on A wing and cells on B wing, E wing and the Healthcare centre which were compliant with the requirements of the Disability Discrimination Act 2005 (now replaced by the Equality Act 2010). In addition, an access lift is provided to the Healthcare centre due to its upper level location. It is acknowledged that the opportunities to increase the number of these cells has been limited due to the available funding from the national bid process being prioritised at HMP Durham on improvements to local heating systems and security within the Separation and Care Unit (SACU). The Victorian design of the prison is also a recognised challenge for adaption, particularly to modern heating systems and adequate control implementation, but heating improvements are in progress to F wing with installation of a new boiler plant. E wing has also been identified for a funding bid during 2022/23 to make further improvements. The on-going CRED programme is also making good improvements to in-cell conditions, such as those on B1 landing, with the rolling programme continuing throughout 2022 including replacement of poor lighting. In addition, ongoing work is taking place to replace broken toilet screens and funding has been provided to provide curtains to individual cells overseen by the local residential team.

Source text verified

Recommendation 2

Addressee: HMPPS · Topic: Other

Recommendation (the Board's words)
Can HMPPS now expedite the completion of the prisoners’ property policy framework with particular focus on consistent, effective processes and rules that are easily understood (para 5.8)?

Source text verified

Recommendation 3

Response: Noted

Addressee: HMPPS · Topic: Healthcare

Recommendation (the Board's words)
Can HMPPS review the physical environment for healthcare, which is no longer sufficient for the size of the establishment?
Government response (as published)
HMP Durham has accessible cells on A wing and cells on B wing, E wing and the Healthcare centre which were compliant with the requirements of the Disability Discrimination Act 2005 (now replaced by the Equality Act 2010). In addition, an access lift is provided to the Healthcare centre due to its upper level location. It is acknowledged that the opportunities to increase the number of these cells has been limited due to the available funding from the national bid process being prioritised at HMP Durham on improvements to local heating systems and security within the Separation and Care Unit (SACU). The Victorian design of the prison is also a recognised challenge for adaption, particularly to modern heating systems and adequate control implementation, but heating improvements are in progress to F wing with installation of a new boiler plant. E wing has also been identified for a funding bid during 2022/23 to make further improvements. The on-going CRED programme is also making good improvements to in-cell conditions, such as those on B1 landing, with the rolling programme continuing throughout 2022 including replacement of poor lighting. In addition, ongoing work is taking place to replace broken toilet screens and funding has been provided to provide curtains to individual cells overseen by the local residential team.

Source text verified

Recommendation 4

Addressee: Governor / Director · Topic: Staffing

Recommendation (the Board's words)
Can the relaunch of the key worker scheme be taken forward as soon as possible to include further staff training and additional management input where appropriate?

Source text verified

Key concerns 9 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Mental Health

Given the ageing prison population and a growing number of prisoners being diagnosed with dementia, can consideration now be given to providing an appropriate physical environment for this group of prisoners along with suitably qualified care workers (para 6.4)?

Key concern 2

Other

Can HMPPS now expedite the completion of the prisoners’ property policy framework with particular focus on consistent, effective processes and rules that are easily understood (para 5.8)?

Key concern 3

Estate/Conditions

Can HMPPS review the physical environment for healthcare, which is no longer sufficient for the size of the establishment?

Key concern 4

Staffing

Can the relaunch of the key worker scheme be taken forward as soon as possible to include further staff training and additional management input where appropriate?

Key concern 5

Healthcare

Waiting times for dental appointments were a particular concern.

Key concern 6

Segregation

The IMB remains concerned that some prisoners remain in the unit [segregation] for over six months.

Key concern 7

Staffing

The unit [OMU] is carrying three POM vacancies. It is therefore not surprising that there has been a backlog of OASys (offender assessment system) reviews.

Key concern 8

Regime/Time Out of Cell

some sessions have still been cancelled due to low temperatures in the workshops. At time of writing only five of the nine workshop heaters had been replaced.

Key concern 9

Education/Purposeful Activity

existing records were not backed up and were lost in the installation process [education server]

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody2not recorded
Self-harm incidents461615
Prisoner assaults59not recorded
Assaults on staff26not recorded
Use of force119not recorded
Drug finds100not recorded

Population

Population816
Operational capacity852

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 1 not recorded
Canteen, facility list, catalogue(s) 6 not recorded
Discipline, including adjudications, IEP, sanctions 9 not recorded
Equality 8 not recorded
Finance, including pay, private monies, spends 7 not recorded
Food and kitchens 10 not recorded
Health, including physical, mental, social care 21 not recorded
Letters, visits, telephones, public protection restrictions 17 not recorded
Miscellaneous, including complaints system 21 not recorded
Property during transfer or in another establishment or location 17 not recorded
Property within this establishment 12 not recorded
Purposeful activity, including education, work, training, library, regime, time out of cell 4 not recorded
Sentence management, including HDC, release on temporary licence, parole, release dates, recategorisation 15 not recorded
Staff/prisoner concerns, including bullying 13 not recorded
Transfers 12 not recorded

Report details

Establishment
Frankland
Type
Prison, category High security (Category A)
Report year
2021
Published
25 March 2022
Responsible body
HMP Frankland
Recommendations
4
MoJ rating (2025/26)
3, Good

Service providers

ServiceProvider
Dental ServicesBurgess & Hyder
Education & LearningMilton Keynes College
Facilities ManagementAmey plc
Family SupportNepacs
HealthcareSpectrum
Healthcare (subcontractor)Tees, Esk and Wear Valleys NHS Foundation Trust
Library ServicesDurham Council
Mental Health SupportMind
Pastoral SupportSamaritans
Prisoner escortGEOAmey
SecurityDurham Police
Social CareDurham County Council
Substance Abuse ServicesHumankind

Related inspections and investigations

HMIP inspection, 4 Mar 2024

Unannounced · Safety 3 · Respect 3 · Activity 3 · Release 3

HMIP inspection, 13 Jan 2020

Unannounced

Sharon Butcher

Prevention of future deaths report · 31 Mar 2015 · State Custody related deaths

Other reports for Frankland

2025

Published 18 Aug 2026 · Population 813 · Key concerns recorded

2024

Published 27 May 2025 · Key concerns recorded

2023

Published 9 Oct 2024 · Population 840 · Key concerns recorded

2022

Published 26 May 2023 · Population 825 · Key concerns recorded