Source · IMB Annual Report
Durham
Year: 2021
Published: 24 Mar 2022
Type: Prison · Cat reception and resettlement (adult male, YOI)
Population: 974
Recommendations: 10
Key concerns
Positive findings
HMP Durham is generally considered a safe environment, with staff commended for managing pandemic challenges and implementing effective drug strategies. However, the Board holds significant concerns regarding severe overcrowding and the dignity of prisoners in unsuitable cellular accommodation. Healthcare provision is deemed unsatisfactory due to long waiting times and low screening rates, while education delivery is hampered by staffing and a lack of vocational offerings. The prolonged detention of unsentenced prisoners, including IS91 detainees, due to court backlogs remains a persistent issue.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 5 | 9 |
| Self-harm incidents | 589 | 542 |
| ACCT cases opened | 1,306 | 1,252 |
| Prisoner assaults | 193 | 276 |
| Assaults on staff | 49 | 54 |
| Use of force | 385 | 397 |
| Drug finds | 283 | 353 |
Positive findings
The IMB commends the Governor and staff for their positive approach to managing the prison's function as a reception and resettlement centre, especially during the pandemic, and for maintaining a generally safe environment. Positive impacts were noted from drug strategies and body scanners. The prison prioritised humane treatment, and the DART team provides good support. The Integrated Support Unit is a valuable regional mental health resource. Kitchens maintain excellent meal provision, and the Covid Forum was an effective tool for prisoner voice.
Key concerns
Overcrowding
Repeated
The level of overcrowding and its impact on the dignity of prisoners.
Resettlement/Release
Repeated
IS91 men are not being moved on fast enough.
Regime/Time Out of Cell
Repeated
The rise in the number of unsentenced prisoners, with a 100% increase in those held for more than one year, due to the backlog in criminal cases and its impact on time on remand.
Other
The loss of local control and accountability to the Governor of third-party providers, hindering the pace of work needed in the local context for areas like healthcare and education.
Estate/Conditions
The Board is concerned at the Prison Service's intentions to improve resources and the impact of contractors in improving accommodation.
Healthcare
Repeated
Healthcare provision, with particular reference to waiting lists and secondary screening.
Healthcare
Repeated
Healthcare attendance at GOoD reviews remains woefully inadequate.
Healthcare
Repeated
The numbers of prisoners missing 3 days or more of medication are no longer reported, a metric the Board considers unsatisfactory and seeks to have re-introduced.
Education/Purposeful Activity
The education contractor's provision for qualifications and support for men with defined needs needs improvement.
Safety
Repeated
Embedding the use of body worn video cameras (BWVC) in the prison's culture.
Equality/Diversity
Repeated
Developing further work in equality and diversity by improving attendance at Diversity and Inclusion Action Team (DIAT) meetings and strand reports.
Safety
Disproportionate use of force in the age groups 18–21 and 22–29.
Other
The length of time it takes for actions to be enacted in the minutes of prison meetings, such as DIAT and use of force meetings.
Regime/Time Out of Cell
Prisoners are working as cleaners before checks are completed and are not receiving back-pay.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
By the level of overcrowding (5.1.4) and its impact on the dignity of prisoners. We ask again what, specifically for HMP Durham, can be done to alleviate this problem?
Repeated
Response
I understand the Board’s continued concerns about overcrowding. Further to my predecessor’s response the Government has now committed to deliver 20,000 additional modern prison places, including 2,000 which are temporary by the mid-2020s. The first of the new prisons, HMP Five Wells in Northamptonshire opened in February 2022 providing 1,680 places. These additional prison places will have a positive impact on lowering the proportion of crowding within the prison estate by providing accommodation that is safe, decent and uncrowded. However, the extent to which the proportion of prisoners held in crowded accommodation will reduce will always be dependent on levels of demand in the system. Whilst the average number of prisoners living in crowded conditions at HMP Durham and across the prison estate did fall during 2020/21, as a local prison there has been a need for HMP Durham to continue to operate in excess of its Certified Normal Accommodation level. Cells are only shared where they have been deemed suitable for this purpose having been assessed to be of an adequate size and condition and certified by the Tees and Wear Prison Group Director (PGD). The challenge for HMP Durham remains in the turnover of the prisoner population and ensuring that cells are maintained to required standards. In recognition of the condition within cells, the prison has implemented the Clean, Rehabilitative, Enabling and Decent (CRED) programme which is making improvements to the prison environment as set out further in the Annex. |
Other | In progress |
| 1 |
What more can the Governor do to embed the use of body worn video cameras (BWVC) in the prison (4.4.6)?
Repeated
Response
Detailed response with plans to further encourage staff to use BWVCs. Despite a lot of work, there has been no improvement. A number of technical glitches adversely impacted use (4.4.6). |
Governor / Director | |
| 2 |
IS91 men are not being moved on fast enough (5.4.8). How does the Minister intend to solve this problem?
Repeated
Response
I acknowledge the Board’s continued concern around the transfer of foreign nationals in prison to the immigration removal centre (IRC) estate. The Home Office takes the welfare of detained individuals in its care seriously and is committed to ensuring that IRCs remain safe. The IRC estate has been operating Covid-19 safety measures throughout the pandemic which has proved highly successful in reducing the transmission of the virus but has reduced the number of bed spaces available, impacting transfers from prisons. It is anticipated that control measures amended throughout March will allow a higher volume of transfers into the IRC estate, subject to the IRCs being able to operate normally and not being impacted by subsequent isolation or quarantine periods. In addition, the decision on the suitability to transfer a foreign national to the IRC estate is made on a case-by-case basis and as my predecessor has previously set out, foreign nationals detained in prison are there because they have been assessed as unsuitable for the conditions of an IRC due to the risk they pose. However, their circumstances are reviewed every 28 days and case progression panels provide a second line of assurance by reviewing the appropriateness of ongoing detention at three monthly intervals to ensure a consistent approach. Officials at the Home Office are continuing to ensure that a foreign national’s removal coincides, as far as possible, with their release from prison on completion of their sentence, but it remains the case that some can end up being detained longer than the Home Office would wish due to an unwillingness to engage in the process. |
Other | In progress |
| 2 |
The Board is interested in understanding how the Governor intends to develop further the work in equality and diversity (5.4) by improving attendance at diversity and inclusion action team (DIAT) meetings and strand reports.
Repeated
Response
No response. The Board considers attendance at DIAT meeting to be poor. At the end of the year, a new system of strand leads was being introduced. We look forward to improvements (5.4.1). |
Governor / Director | |
| 3 |
Of concern is the rise in the number of unsentenced prisoners: there has been a 100% increase in the numbers who have been in Durham for more than one year. The Board awaits the Minister’s response on what else can be done to reduce the backlog in criminal cases and hence reduce time on remand (4.1.2 / 4.1.4).
Repeated
Response
Turning to the Board’s concerns about the rise in the number of people on remand or unsentenced in prison, the Ministry of Justice (MoJ) has undertaken recovery measures which have so far reduced the caseload in the Crown Court from around 61,000 cases in June 2021 to 58,400 cases at the end of December 2021. In the Magistrates' Court, the criminal caseload has fallen from 445,000 in July 2020 to 375,700 in December 2021. To continue this work the use of 30 Nightingale courtrooms have been extended beyond March 2022, as well as two new super courtrooms being opened in Manchester and Loughborough. Through the Judicial Review and Courts Bill, the MoJ is legislating to allow more cases to be heard in the Magistrates' Court and extending their sentencing powers from six to twelve months for a single triable either way offence. To help lower the numbers of those held on remand in prison, Judges are continuing to prioritise cases involving custody time limits to ensure they are listed at the first available opportunity, as well as those cases involving vulnerable complainants and witnesses (including youth cases), domestic abuse and serious sex cases. Plans for judicial recruitment are also being expanded to secure enough capacity in 2022/23 and beyond. In addition, the Board acknowledges the use of video conferencing to appear at court and it is worth noting that during the height of the pandemic up to 20,000 cases were heard virtually every week across the estate. Over 70 per cent of courtrooms are now equipped with video conferencing and to enable remote hearings to continue to be used in criminal proceedings measures have been included in the Police, Crime, Sentencing and Courts Bill to enable the ongoing public observation of hearings, strengthening the principle of open justice. With all these measures the MoJ expects to get through 116,700 Crown Court cases during the financial year 2022/23, which is 20% more than during the financial year 2019/20 prior to Covid-19. Alongside the £477 million that is being invested in the Criminal Justice System over the next three years as part of the Spending Review, these will allow the Crown Court backlogs to be reduced to an estimated 53,000 by March 2025. |
Other | In progress |
| 3 | Use of force is disproportionate in the age groups 18–21 and 22–29. Other than actively pursuing the young adult strategy, what else can be done to address the behaviour of this demographic (4.4.9)? | Governor / Director | |
| 4 |
The Board is concerned at the loss of local control and accountability to the Governor of third-party providers to push with pace the work needed in the local context, for example healthcare and education How can the Prison Service strengthen this line of accountability?
Response
Locally at HMP Durham governance meetings are in place with all providers. The challenge experienced by the Governor at HMP Durham in holding providers to account is that tangible change by the providers can be slow despite considerable effort to progress work. However, it is recognised that recruitment and retention have been problematic for some providers and the Governor has been provided assurance that work is ongoing to address these staffing issues. To clarify regarding the two examples raised, Governors remain responsible for enabling education provision with their establishments. As per the Governance Framework for the Education contract, Governors chair monthly performance meetings with their local provider supported by the regional learning and skills contract management team. There is also an expectation that Governors use Quality Improvement Groups to oversee the full delivery of learning and skills across their prison, both contracted and in-house services. To support both meetings, new performance metrics have been developed for learner progress and attendance and Governors continue to be held to account through monthly performance information provided to Executive Directors and PGDs. Prison Healthcare providers are accountable to NHS England and Improvement, who have been responsible for commissioning health services for people in prison and other places of detention since 2013, other than in a small number of privately managed prisons. However, a Local Delivery Board (LDB) meets on a monthly basis that is attended by health providers and is chaired by the Governor or their representative. Changes that impact upon the providers contract would have to be agreed by NHS England and Improvement Commissioners, but the LDB provides a forum to enable any projects, challenges or developments to be discussed and is the first stage in the Prison Health Partnership Governance structure to unblock delivery. Whilst nothing has been raised to date at a regional level to suggest any problems within HMP Durham, any aspects that cannot be resolved would be escalated to the regional Health Partnership Board as the next stage in the Governance structure. |
HMPPS | Noted |
| 4 | The Board is concerned at the length of time it takes for actions to be enacted in the minutes of prison meetings, e.g. DIAT and use of force (5.3.5). | Governor / Director | |
| 5 |
The Board looks forward to a response from the Prison Service as to its intentions to improve resources and the impact of contractors: 1. In improving accommodation (5.1). 2. Healthcare provision - with particular reference to waiting lists and secondary screening (6.2). 3. Healthcare attendance at GOoD reviews remains woefully inadequate. What will be done to ensure attendance (5.1.2)? 4. In our 2019 /2020 report the question was asked “Why were the numbers of prisoners missing 3 days or more of medication no longer reported?”. The response was: “This is not part of the HJIP (Healthcare Joint Initiative Partnership)”. The Board considers this unsatisfactory and wants to know if this metric will be re-introduced. 5. In terms of education, how can the contractor improve provision for qualifications and support further men with defined needs?
Repeated
Response
Governors are responsible for commissioning education content based on the needs of their population and the provider is required to deliver the provision commissioned by the Governor. Where the Governor judges that further support or more accredited provision is required to provide qualifications for the local population then the Governor can request the provider to deliver this. It is recognised that in order for the regime at HMP Durham to recover post Covid-19, in line with the National Framework for Prison Regimes and Services, the provider will need to recruit to fill vacancies. Once the regime at HMP Durham is fully open and the other criminal justice agencies are operating to pre Covid-19 levels, the Governor will be able to commission the provider to review the provision for qualifications. |
HMPPS | In progress |
| 5 | The Board is concerned that prisoners are working as cleaners before checks are completed and they are not receiving back-pay (5.3.10). | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 120 | 111 |
| Adjudications | 29 | 26 |
| Chaplaincy | 5 | 4 |
| Discrimination | 6 | 3 |
| Family (including visits) | 27 | 23 |
| Food | 18 | 14 |
| Legal (including solicitor/visits) | 21 | 19 |
| Medical (including dental) | 97 | 93 |
| Other | 47 | 40 |
| Property (other than clothing) | 116 | 107 |
| Security | 52 | 49 |
| Segregation | 44 | 39 |
| Work, education and vocational training | 59 | 52 |
Related inspections & investigations
30 Apr 2024
HMIP · Unannounced
Safety 2
· Respect 2
· Activity 1
· Release 3
14 Feb 2019
PFD
Matthew Hamilton · Alcohol, drug and medication related deaths; State Custody related deaths
Other reports for Durham
Report details
- Establishment
- Durham
- Type
- Prison · Cat reception and resettlement (adult male, YOI)
- Report year
- 2021
- Published
- 24 March 2022
- Responsible body
- HMP Durham
- Recommendations
- 10
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Population | 974 |
| Operational capacity | 980 |
| CNA (designed for) | 596 163% |
Service providers
Chaplaincy/Support
Bridges Group
Dental services
Burgess and Hyder
Diversity/Education Support
Ethnic Minorities Training and Education Project
Diversity Support
Islamic Diversity Centre
Education
Novus
Employment/Resettlement
Newcastle Futures
Escort Services
GEOAmey
Facilities Maintenance
Amey
Family Support
Time for Families
Healthcare
Premier
Healthcare (Diagnostics)
In-Health
Healthcare (Specialist)
RVI-Royal Victoria Infirmary, Newcastle Hospitals
Lead Healthcare Provider
Spectrum Community Health IC
Legal/Court Services
Her Majesty’s Courts and Tribunal Service
Mental Health
Rethink
Optical Services
Prison Optical Trust
Physiotherapy & Chiropody
Premier
Rehabilitation/Accommodation
Thirteen Group
Rehabilitation/Employment
Junction 42
Resettlement
Probation Service
Resettlement/Family Support
North East Prison After Care Society (Nepacs)
Social Care
Durham County Council
Substance Misuse Services
Humankind
Suicide Prevention/Support
The Samaritans
Telemedicine
Airedale NHS Foundation Trust
Veteran Support
Care after Combat