Source · IMB Annual Report

Hollesley Bay

Year: 2021 Published: 7 Apr 2022 Type: Prison · Cat Open, Category D YOI Recommendations: 13 Key concerns Positive findings

HMP/YOI Hollesley Bay commendably managed 2021 amidst Covid-19, maintaining a safe environment and strong communications. The prison successfully implemented new strategies focused on rehabilitation, earned progression, and employability, which have been largely welcomed. Key areas for development include addressing the ageing estate infrastructure, improving food quality, implementing a key worker system, and resolving issues with property loss and missed healthcare appointments, while also boosting education participation.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody0
Self-harm incidents31
ACCT cases opened1519
Prisoner assaults66
Assaults on staff11
Use of force1712
Drug finds111116

Positive findings

The Board commended the effective management of the Covid-19 pandemic, noting strong communication and cooperation from staff and prisoners. It welcomed the prison's new strategic ambitions, increased emphasis on prisoner employability, and the introduction of structured employment pathways. Significant progress was made in improving communications, the equality agenda, capital investment in buildings, and the overall appearance of the site. The IMB also praised the healthcare team for their continued provision of services during challenging times and the effective use of the ROTL system, alongside the development of new workshops and a successful forklifting driving course.

Key concerns

9 items
Estate/Conditions Repeated Inadequate and unreliable plumbing, leading to frequent hot water and water pressure problems for showers, requiring a major overhaul, with the 2019 annual report drawing attention to this issue.
Estate/Conditions The infrastructure of the prison is creaking and a comprehensive plan of modernisation and refurbishment is required throughout the prison, including tackling problems like leaking roofs, faulty guttering, broken paving, ill-lit areas in winter, and the collapsing gymnasium floor.
Food/Catering Repeated Food at the prison, especially lunch, consisting of soup, baguette and a small packet of crisps, is just about adequate but little more, a concern that was reported last year and in the previous year.
Staffing The IMB remains disappointed that the roll-out of key workers has not been achieved in the open estate, as it is felt that intense supervision and support would be enormously beneficial to most prisoners in the period leading up to their release.
Other The loss of property (27 complaints), particularly on transfer from another prison to Hollesley Bay, remains problematic, exacerbated by Serco’s policy of carrying a limited number of property bags.
Healthcare Prisoners failed to attend 188 out of 1,375 booked GP appointments (approx. 14%), a number the prison is seeking to reduce, partly due to appointment letters not being passed on to prisoners in sufficiently good time by staff.
Education/Purposeful Activity Take-up of entry level and Levels 1 and 2 maths and English courses is currently low.
Regime/Time Out of Cell One point of disgruntlement has been the withdrawal of the free newspaper service.
Other Further consideration is given to the indeterminate sentences for public protection (IPP) regime to eradicate many of the injustices that are all too common in the system.

Recommendations

13 items
#RecommendationAddresseeStatus
1 That the recommendations made in the Ministry of Justice’s White Paper, after consultation, are implemented and adequately resourced.
Response
Although it was another difficult reporting period, it was encouraging to receive your comments about the prison’s management of the pandemic, the structured ‘pathway approach’ for learning and outside employment progression, and the continued emphasis on the equality agenda. I was also pleased to read about the installation of outside gym stations and the provision of an outdoor chess board resulting in prisoners representing England in an international online prisons championship.
Ministry of Justice Noted
1 The IMB at Hollesley Bay recognises the considerable investment made in 2021. There was a residential unit demolished and this was replaced by ‘Containex units, all single-person units. Based upon this experience, the IMB would urge the Prison Service to move to a situation where all multiple-occupancy cells are removed and replaced with single person accommodation. HMPPS
1 The IMB welcomes the introduction of the more formal sequential learning approach adopted by the prison in 2021. This is beneficial to the prisoners and acts as a good motivational tool, which leads to ROTL being used in a more purposeful way. Governor / Director
2 That particular attention is given to prisoners when they leave prison having access to suitable accommodation and employment opportunities.
Response
The Ministry of Justice Property Directorate, together with their service provider Government Facilities Services Limited, continue to maintain all services across the establishment to ensure prisoners are housed in suitable and decent accommodation. For the year 2021-2022 a total of £284,000 was spent on general maintenance. A significant amount of work has been carried out to improve both street and security lighting including an upgrade to LED systems. New heating boilers were recently installed in both the workshop block and Cosford Unit. A temporary kitchen has been installed to address a number of issues with the existing facility while a scheme is worked on for a new permanent facility. A project is underway to address a number of roof repairs.
Ministry of Justice In progress
2 That further capital investment is made into the open prison estate to allow the buildings and facilities to be improved and the backlog of maintenance requirements to be tackled in a programmed way – failing heating systems, leaking roofs, inadequate catering facilities, etc, as well as funding additional security measures, enhanced CCTV and improved security lighting. HMPPS
2 The publication of a more comprehensive induction booklet is welcomed; not only does it inform the prisoners from other sending prisons what they can expect from Hollesley Bay, it provides a structured approach to learning which enables staff to better prepare prisoners in terms of their ‘employability’ and what to expect from life outside of prison. Considering this in slightly greater depth, outside society will have changed considerably for many prisoners during their time inside; none more so than in the of use of the internet. To this end the IMB would ask the Governor to consider introducing ways of using IT, and mobile phones in particular, that are safe and improve family contact and may well have other have other benefits as well. Governor / Director
3 That effective support for mental health issues is developed within prisons and after leaving should they still be required.
Response
To improve prisoners’ access to employment on release HMPPS’ New Futures Network (NFN) is introducing new initiatives to all resettlement prisons in England and Wales, including HMP Hollesley Bay. This includes recruiting a Prison Employment Lead, who will work with the prisoners ahead of their release to support them to apply for job opportunities sourced by NFN. The Prison Employment Lead will be aided by an Identification Documents and Banking Administrator who will ensure all prisoners have access to the necessary requirements to apply for jobs. Prisons are also establishing Employment Hubs, which are a ‘job centre within a prison’ and will be a one-stop shop for prisoners to get information about jobs and receive help applying for them. Employment Advisory Boards are being established (run by local employers) and will advise the prison on the local labour market and skills needed.
Ministry of Justice In progress
3 To allow Governors of prisons greater budgetary flexibility to meet the priorities of their prison. HMPPS
3 Recognising that there are difficulties in developing an ‘employers forum’ for Hollesley Bay (since many of the prisoners’ home addresses will be considerable distances away) the prison should develop a two-stage approach towards prisoner employability whereby basic skills or behaviours are brought up to scratch and other labour market considerations are developed to give prisoners the best chance of employment once their sentences are completed, e.g. in street works, warehousing, construction. Governor / Director
4 That further consideration is given to the indeterminate sentences for public protection (IPP) regime to eradicate many of the injustices that are all too common in the system.
Response
A significant amount of work has been carried out to improve both street and security lighting including an upgrade to LED systems.
Ministry of Justice Accepted
4 That the efforts being put into improving the site security are continued. Governor / Director
5 That consideration is given to the introduction of the key worker system in open prisons.
Response
Given the focus on resettlement and reintegration into the community, male open prisons are not resourced to deliver key work. However, all men in the open estate will receive supervision from their Prison Offender Manager and Governors have continued to deliver a personal officer scheme or other support such as peer led schemes for prisoners. As part of HMPPS’ evaluation programme of Offender Management in Custody delivery, some small-scale research will be conducted within the male closed estate over the next six months and we will consider any learning about the benefits of key work.
Ministry of Justice Partial
6 That the Minister, jointly with the IMB Secretariat, explore ways of broadening the numerical strength and composition of local IMBs so that they become more representative of the UK’s population as a whole and the profile of our current prisoner population.
Response
The composition of IMB Boards, including recruitment, is an area which has been identified by the IMB Secretariat and Management Board as being key in moving forward for the organisation. The IMB Secretariat has been trialling initiatives such as collaborative recruitment to increase numbers and the diversity of applicants. This will feed into lessons learnt which will help to form the basis of a future recruitment strategy.
Ministry of Justice In progress

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Activities & work 11 22
Adjudications & complaints 7 8
Canteen 12 10
Food 0 1
Healthcare 8 2
Legal 16 12
Money 10 18
Other 16 32
Property 27 31
Relationships 3 0
Security (including personal safety) 3 1
Visits 10 11

Related inspections & investigations

3 Apr 2024 HMIP · Unannounced Safety 4 · Respect 4 · Activity 3 · Release 4
25 Sep 2024 PPO fatal incident John Stafford · Natural causes
20 Mar 2024 PPO fatal incident Neil McCarthy · Other non-natural
13 Jun 2024 PPO fatal incident Anthony Matthews · Natural causes
13 Jan 2024 PPO fatal incident Kevin Giles · Natural causes
21 Nov 2023 PPO fatal incident David Budd · Natural causes

Other reports for Hollesley Bay

2024 Published 16 Sep 2025 · Self-harm 5 · Concerns
2023 Published 16 Aug 2024 · Self-harm 7 · Concerns
2022 Published 28 Apr 2023 · Self-harm 5 · Concerns
2020 Published 29 Apr 2021 · Self-harm 1 · Concerns

Report details

Establishment
Hollesley Bay
Type
Prison · Cat Open, Category D YOI
Report year
2021
Published
7 April 2022
Responsible body
HMP Hollesley Bay
Recommendations
13
MoJ rating (2024/25)
3 — Good

Population

Operational capacity495

Service providers

Catering / Vocational Training
The Clink Charity
Facilities Management / Work Programmes
Government Facilities Services Ltd. (GFSL)
Healthcare
Leiston Surgery
Prisoner Transfer / Escort Services
Serco
Substance Misuse Services
Phoenix Futures
Vocational Training Partner
Thomas Ridley
Vocational Training Partner / Employment Partner
New Futures Network

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