Independent Monitoring Boards annual report

Hollesley Bay

Report year 2021 Published 7 Apr 2022 Type Prison, category Open, Category D YOI Responsible body HMP Hollesley Bay 13 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP/YOI Hollesley Bay commendably managed 2021 amidst Covid-19, maintaining a safe environment and strong communications. The prison successfully implemented new strategies focused on rehabilitation, earned progression, and employability, which have been largely welcomed. Key areas for development include addressing the ageing estate infrastructure, improving food quality, implementing a key worker system, and resolving issues with property loss and missed healthcare appointments, while also boosting education participation.

Positive findings

Summary written by this site (AI-generated)
The Board commended the effective management of the Covid-19 pandemic, noting strong communication and cooperation from staff and prisoners. It welcomed the prison's new strategic ambitions, increased emphasis on prisoner employability, and the introduction of structured employment pathways. Significant progress was made in improving communications, the equality agenda, capital investment in buildings, and the overall appearance of the site. The IMB also praised the healthcare team for their continued provision of services during challenging times and the effective use of the ROTL system, alongside the development of new workshops and a successful forklifting driving course.

Recommendations

All 13 recommendations

Key concerns

All 9 key concerns

Recommendations 13 items

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: Noted

Addressee: Ministry of Justice · Topic: Other

Recommendation (the Board's words)
That the recommendations made in the Ministry of Justice’s White Paper, after consultation, are implemented and adequately resourced.
Government response (as published)
Although it was another difficult reporting period, it was encouraging to receive your comments about the prison’s management of the pandemic, the structured ‘pathway approach’ for learning and outside employment progression, and the continued emphasis on the equality agenda. I was also pleased to read about the installation of outside gym stations and the provision of an outdoor chess board resulting in prisoners representing England in an international online prisons championship.

Source text verified

Recommendation 1

Addressee: HMPPS · Topic: Estate

Recommendation (the Board's words)
The IMB at Hollesley Bay recognises the considerable investment made in 2021. There was a residential unit demolished and this was replaced by ‘Containex units, all single-person units. Based upon this experience, the IMB would urge the Prison Service to move to a situation where all multiple-occupancy cells are removed and replaced with single person accommodation.

Source text verified

Recommendation 1

Addressee: Governor / Director · Topic: Regime

Recommendation (the Board's words)
The IMB welcomes the introduction of the more formal sequential learning approach adopted by the prison in 2021. This is beneficial to the prisoners and acts as a good motivational tool, which leads to ROTL being used in a more purposeful way.

Source text verified

Recommendation 2

Response: In progress

Addressee: Ministry of Justice · Topic: Resettlement

Recommendation (the Board's words)
That particular attention is given to prisoners when they leave prison having access to suitable accommodation and employment opportunities.
Government response (as published)
The Ministry of Justice Property Directorate, together with their service provider Government Facilities Services Limited, continue to maintain all services across the establishment to ensure prisoners are housed in suitable and decent accommodation. For the year 2021-2022 a total of £284,000 was spent on general maintenance. A significant amount of work has been carried out to improve both street and security lighting including an upgrade to LED systems. New heating boilers were recently installed in both the workshop block and Cosford Unit. A temporary kitchen has been installed to address a number of issues with the existing facility while a scheme is worked on for a new permanent facility. A project is underway to address a number of roof repairs.

Source text verified

Recommendation 2

Addressee: HMPPS · Topic: Estate

Recommendation (the Board's words)
That further capital investment is made into the open prison estate to allow the buildings and facilities to be improved and the backlog of maintenance requirements to be tackled in a programmed way – failing heating systems, leaking roofs, inadequate catering facilities, etc, as well as funding additional security measures, enhanced CCTV and improved security lighting.

Source text verified

Recommendation 2

Addressee: Governor / Director · Topic: Resettlement

Recommendation (the Board's words)
The publication of a more comprehensive induction booklet is welcomed; not only does it inform the prisoners from other sending prisons what they can expect from Hollesley Bay, it provides a structured approach to learning which enables staff to better prepare prisoners in terms of their ‘employability’ and what to expect from life outside of prison. Considering this in slightly greater depth, outside society will have changed considerably for many prisoners during their time inside; none more so than in the of use of the internet. To this end the IMB would ask the Governor to consider introducing ways of using IT, and mobile phones in particular, that are safe and improve family contact and may well have other have other benefits as well.

Source text verified

Recommendation 3

Response: In progress

Addressee: Ministry of Justice · Topic: Mental Health

Recommendation (the Board's words)
That effective support for mental health issues is developed within prisons and after leaving should they still be required.
Government response (as published)
To improve prisoners’ access to employment on release HMPPS’ New Futures Network (NFN) is introducing new initiatives to all resettlement prisons in England and Wales, including HMP Hollesley Bay. This includes recruiting a Prison Employment Lead, who will work with the prisoners ahead of their release to support them to apply for job opportunities sourced by NFN. The Prison Employment Lead will be aided by an Identification Documents and Banking Administrator who will ensure all prisoners have access to the necessary requirements to apply for jobs. Prisons are also establishing Employment Hubs, which are a ‘job centre within a prison’ and will be a one-stop shop for prisoners to get information about jobs and receive help applying for them. Employment Advisory Boards are being established (run by local employers) and will advise the prison on the local labour market and skills needed.

Source text verified

Recommendation 3

Addressee: HMPPS · Topic: Other

Recommendation (the Board's words)
To allow Governors of prisons greater budgetary flexibility to meet the priorities of their prison.

Source text verified

Recommendation 3

Addressee: Governor / Director · Topic: Resettlement

Recommendation (the Board's words)
Recognising that there are difficulties in developing an ‘employers forum’ for Hollesley Bay (since many of the prisoners’ home addresses will be considerable distances away) the prison should develop a two-stage approach towards prisoner employability whereby basic skills or behaviours are brought up to scratch and other labour market considerations are developed to give prisoners the best chance of employment once their sentences are completed, e.g. in street works, warehousing, construction.

Source text verified

Recommendation 4

Response: Accepted

Addressee: Ministry of Justice · Topic: Other

Recommendation (the Board's words)
That further consideration is given to the indeterminate sentences for public protection (IPP) regime to eradicate many of the injustices that are all too common in the system.
Government response (as published)
A significant amount of work has been carried out to improve both street and security lighting including an upgrade to LED systems.

Source text verified

Recommendation 4

Addressee: Governor / Director · Topic: Safety

Recommendation (the Board's words)
That the efforts being put into improving the site security are continued.

Source text verified

Recommendation 5

Response: Partially accepted

Addressee: Ministry of Justice · Topic: Staffing

Recommendation (the Board's words)
That consideration is given to the introduction of the key worker system in open prisons.
Government response (as published)
Given the focus on resettlement and reintegration into the community, male open prisons are not resourced to deliver key work. However, all men in the open estate will receive supervision from their Prison Offender Manager and Governors have continued to deliver a personal officer scheme or other support such as peer led schemes for prisoners. As part of HMPPS’ evaluation programme of Offender Management in Custody delivery, some small-scale research will be conducted within the male closed estate over the next six months and we will consider any learning about the benefits of key work.

Source text verified

Recommendation 6

Response: In progress

Addressee: Ministry of Justice · Topic: Other

Recommendation (the Board's words)
That the Minister, jointly with the IMB Secretariat, explore ways of broadening the numerical strength and composition of local IMBs so that they become more representative of the UK’s population as a whole and the profile of our current prisoner population.
Government response (as published)
The composition of IMB Boards, including recruitment, is an area which has been identified by the IMB Secretariat and Management Board as being key in moving forward for the organisation. The IMB Secretariat has been trialling initiatives such as collaborative recruitment to increase numbers and the diversity of applicants. This will feed into lessons learnt which will help to form the basis of a future recruitment strategy.

Source text verified

Key concerns 9 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Estate/Conditions · Repeated from a previous year

The 2019 annual report drew attention to the inadequate and wholly unreliable plumbing in both the old and new buildings. Hot water and water pressure for the showers is a frequent problem and often the cause of multiple complaints, and the need for a major overhaul was identified.

Key concern 2

Estate/Conditions

The infrastructure of the prison is creaking and a comprehensive plan of modernisation and refurbishment is required throughout the prison, including tackling problems like leaking roofs, faulty guttering, broken paving, ill-lit areas in winter, and the collapsing gymnasium floor.

Key concern 3

Food/Catering · Repeated from a previous year

Food at the prison, especially lunch, consisting of soup, baguette and a small packet of crisps, is just about adequate but little more, a concern that was reported last year and in the previous year.

Key concern 4

Staffing

The IMB remains disappointed that the roll-out of key workers has not been achieved in the open estate, as it is felt that intense supervision and support would be enormously beneficial to most prisoners in the period leading up to their release.

Key concern 5

Other

The loss of property (27 complaints), particularly on transfer from another prison to Hollesley Bay, remains problematic, exacerbated by Serco’s policy of carrying a limited number of property bags.

Key concern 6

Healthcare

During 2021, a total of 1,375 GP appointments were made, in comparison with 1,104 last year. Prisoners failed to attend 188 out of the booked appointments (approx. 14%), a number the prison is seeking to reduce. According to the prisoners, appointment letters are not passed on to them in sufficiently good time by the staff on the residential units.

Key concern 7

Education/Purposeful Activity

Take-up of entry level and Levels 1 and 2 maths and English courses is currently low.

Key concern 8

Regime/Time Out of Cell

One point of disgruntlement has been the withdrawal of the free newspaper service.

Key concern 9

Other

Further consideration is given to the indeterminate sentences for public protection (IPP) regime to eradicate many of the injustices that are all too common in the system.

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody0not recorded
Self-harm incidents31
ACCT cases opened1519
Prisoner assaults66
Assaults on staff11
Use of force1712
Drug finds111116

Population

Operational capacity495

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Activities & work 11 22
Adjudications & complaints 7 8
Canteen 12 10
Food 0 1
Healthcare 8 2
Legal 16 12
Money 10 18
Other 16 32
Property 27 31
Relationships 3 0
Security (including personal safety) 3 1
Visits 10 11

Report details

Establishment
Hollesley Bay
Type
Prison, category Open, Category D YOI
Report year
2021
Published
7 April 2022
Responsible body
HMP Hollesley Bay
Recommendations
13
MoJ rating (2025/26)
4, Outstanding

Service providers

ServiceProvider
Catering / Vocational TrainingThe Clink Charity
Facilities Management / Work ProgrammesGovernment Facilities Services Ltd. (GFSL)
HealthcareLeiston Surgery
Prisoner Transfer / Escort ServicesSerco
Substance Misuse ServicesPhoenix Futures
Vocational Training PartnerThomas Ridley
Vocational Training Partner / Employment PartnerNew Futures Network

Related inspections and investigations

HMIP inspection, 3 Apr 2024

Unannounced · Safety 4 · Respect 4 · Activity 3 · Release 4

HMIP inspection, 22 Oct 2018

Unannounced

John Stafford

PPO fatal incident · 25 Sep 2024 · Natural causes

Neil McCarthy

PPO fatal incident · 20 Mar 2024 · Other non-natural

Kevin Giles

PPO fatal incident · 13 Jan 2024 · Natural causes

David Budd

PPO fatal incident · 21 Nov 2023 · Natural causes

Other reports for Hollesley Bay

2025

Published 30 Jun 2026 · Key concerns recorded

2024

Published 16 Sep 2025 · Self-harm 5 · Key concerns recorded

2023

Published 16 Aug 2024 · Self-harm 7 · Key concerns recorded

2022

Published 28 Apr 2023 · Self-harm 5 · Key concerns recorded

2020

Published 29 Apr 2021 · Self-harm 1 · Key concerns recorded