Services | The Accountability Index

More than the platform

The index is free to use. These services are for cases where the public record needs joining up: what has been said, what has been promised, what has changed, and what remains unresolved.


The UK publishes extraordinary amounts of data about how public services are performing and how they are being held to account. Performance data, inspection findings, public inquiry recommendations, coroners' reports, select committee findings, audit reports, ombudsman decisions, complaints data: all of it published separately, in different formats, on different websites, with no way to connect them.

The Accountability Index connects them. The services below use that record to answer specific questions.

Get in touch →

"A failure to listen to and act on concerns raised by employees and the public, a failure to learn lessons from past mistakes, and a failure to identify and share emerging themes."

Committee on Standards in Public Life (2025)
On common causes of institutional failure

"Inspectors identify risks, but our warnings are not acted on quickly enough. All too often, risks have been allowed to escalate into serious failures that have negatively affected public safety and confidence."

Sir Andy Cooke, His Majesty's Chief Inspector of Constabulary
State of Policing 2023 (HMICFRS, 2024)

"Our patient safety insight work aims to improve understanding of safety across the whole system by drawing intelligence from multiple sources."

NHS England
Patient Safety Insight

How we can help

01

We help when a public accountability question needs evidence from more than one place: an organisation's history, a sector pattern, an unresolved commitment, or a live matter.

Organisational monitoring

A running profile of an organisation, drawing on the full range of data we hold. That might be the organisation itself, a peer body, a contractor, or a body under scrutiny:

  • Performance data
  • Coroners' Prevention of Future Deaths reports
  • Ombudsman decisions
  • Select committee findings
  • Inspection reports
  • Public inquiry recommendations
  • Regulatory actions and audit findings
Commissioned analysis

Focused analysis of an organisation, service, contractor, incident, or policy question. We trace the public record across inquiries, inspectorates, regulators, Parliament, audit bodies, and ombudsmen, then set out what the evidence says.

  • Identifying repeated findings and unresolved commitments
  • Benchmarking against peers
  • Preparing for inspections and regulatory scrutiny
  • Background evidence for a live matter, complaint, investigation, campaign, or board question

Produced as a one-off briefing, a regular update, or background evidence for a live matter.

Public-record packs

When a matter is already live, we can assemble the public oversight record around the organisation and issue. These are fixed-scope packs, built from public sources, with the source trail kept visible.

  • Organisation or institution profile
  • Relevant inspection, ombudsman, inquiry, audit, and coroners' material
  • Prior findings, repeated themes, and unresolved commitments
  • Source pack with links, dates, and extracts where useful
  • A schedule of questions, disclosure requests, or follow-up lines for the team to consider
Sector monitoring

A regular view of the oversight signals around a sector, body, or issue:

  • Parliamentary committee reports, select committee evidence, and Hansard mentions
  • NAO audit reports and value for money studies
  • Public inquiry and independent review recommendations
  • Ombudsman decisions and complaints data
  • Regulatory outputs, enforcement actions, and sector guidance
  • Inspection reports and coroners' findings

Sent as a regular digest, or prepared when a question needs answering.

Professional evidence libraries

Where the same public-record work comes up repeatedly, we can maintain a shared library around the organisations, issues, and source types a team works with most often. For example:

  • Saved organisation profiles and source packs
  • Recurring searches for Prevention of Future Deaths reports, inspections, ombudsman findings, and inquiry recommendations
  • Alerts when new public material appears around a body, sector, or theme
  • Commitment tracking from oversight findings and formal responses
  • Exportable packs for briefings, casework, scrutiny, or research
Get in touch →

Who it is for

02
Public sector delivery bodies

For NHS trusts and ICBs, police forces, prisons, and local authorities: performance data, inspection findings, coroners' reports, and parliamentary scrutiny in one place.

  • Performance data and peer benchmarking
  • Inspectorate findings across all relevant regimes: CQC, HMICFRS, HMIP, Ofsted
  • Deaths in custody, IOPC findings, and other sector-specific oversight
  • Prevention of Future Deaths reports
  • For NHS trusts: NOF metrics and nowcasting ahead of oversight assessments
Legal, advice, and casework teams

For teams supporting a family, preparing a complaint, developing a campaign, investigating a story, or working on litigation: the relevant public oversight record, matched to the organisation and subject matter.

  • Prevention of Future Deaths reports by organisation and theme
  • Inspection, PPO, ombudsman, inquiry, and regulatory history
  • Source packs and public-record packs for live matters
  • Question, disclosure, or follow-up schedules for the team to consider
Regulators and oversight bodies

What others in the oversight landscape are finding about the bodies you oversee. Avoid duplication, identify what is falling between oversight regimes, and track cross-sector patterns over time.

  • Findings from other regulators on shared subjects
  • Commitment tracking from other oversight sources
  • Sector-wide theme analysis
Government

Track what has been committed to across all oversight sources, understand what is outstanding, and prepare for parliamentary and regulatory scrutiny with a comprehensive accountability picture.

  • Commitment registers across inquiry, inspection, and audit
  • Parliamentary scrutiny and NAO tracking
  • Sector-level analysis for policy teams
Journalists, researchers, and civil society

For teams trying to understand whether a finding is isolated or part of a wider pattern. We can trace what has already been raised publicly, where similar concerns have appeared, and what changed afterwards.

  • Issue briefings and source packs
  • Cross-organisation pattern analysis
  • Timelines of warnings, commitments, and follow-up

The free index

03

The index itself is free to use. Browse all public data sources, 290 themes drawn across them, and search the full record.

Get in touch

04

To discuss a monitoring, analysis, or evidence question, contact Matt Lewsey.

matt@accountabilityindex.uk