Source · IMB Annual Report

Belmarsh

Year: 2021 Published: 10 Nov 2021 Type: Prison · Cat A Recommendations: 11 Key concerns Positive findings

HMP Belmarsh faced significant challenges during the Covid-19 pandemic, leading to severely restricted regimes and increased pressure on staff. While the Board commended the prison's management of the pandemic and the removal of three-man cells, concerns persist regarding mental health provision, staffing shortages, and the slow reintroduction of purposeful activity. Key areas for development include improving diversity and inclusion, reforming the complaints process, and addressing conditions in the High Security Unit.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1
Self-harm incidents324444
Prisoner assaults200267
Assaults on staff77105
Drug finds235

Positive findings

The Board commends Belmarsh for its strong reaction to Covid-19, which kept most prisoners safe from infection, and for the care provided to the most vulnerable. Significant improvements include the removal of three-man cells, improved cleanliness, and enhanced security. The in-cell telephony and the work of the chaplaincy and library were also positive. New workshops like horticulture and textiles show great promise for purposeful activity, and the prison’s management of the segregation unit is noted as a good model.

Key concerns

24 items
Safety The fear of violence from gangs remains in the form of conflicts across the prison.
Staffing The reduction in key worker support has left some prisoners unable to share their concerns on a regular basis or find out basic information that would lessen their stress. While some officers go out of their way to be supportive, others have been seen to be dismissive.
Equality/Diversity Repeated The Board is concerned that the prison has insufficient knowledge of the experiences of those with protected characteristics to ensure that outcomes and opportunities are equal for all. It has been difficult to access meaningful figures and comparative data in these areas, which could drive improvements in the fair treatment of some prisoners. Therefore it is not possible to state that all prisoners are treated fairly and humanely.
Estate/Conditions Repeated The slow progress of the shower installations is of concern, especially as some of the new areas are out of use due to plumbing issues. The shower units available for use by most prisoners are still in a wholly unacceptable condition.
Overcrowding Repeated The Board would be strongly against any reintroduction of three-man cells in the future, despite their removal being complete.
Regime/Time Out of Cell The provision of various activities has been slow to restart and this has caused some frustration for prisoners.
Staffing Staffing issues in the business hub have meant unacceptable waits for canteen, responses to complaints and other requests, which have caused unnecessary frustration for prisoners.
Equality/Diversity Prisoners who do not speak English have been at a disadvantage, having to rely on others to support basic issues for example ordering meals and to speak up for them if they have a problem.
Estate/Conditions Repeated Prisoners in the High Security Unit (HSU) have suffered due to a lack of ventilation since new windows were installed, resulting in unbearably hot conditions.
Regime/Time Out of Cell Repeated In-cell telephony is not available to prisoners in the HSU, despite being installed.
Regime/Time Out of Cell Repeated HSU prisoners' exercise time is short, and adherence to a full regime is thwarted by staff shortages.
Mental Health Repeated The length of time taken to assess patients and move them on to a more suitable mental health environment is unacceptable.
Healthcare Repeated Concerns raised last year regarding cancellation of hospital appointments, non-attendance at outpatient clinics and medicines given out at inappropriate times appear to continue according to prisoners.
Healthcare Patient Council meetings and audits of prisoner complaints (related to healthcare) have not yet restarted.
Substance Misuse Drug use remains a problem in the prison, in particular 'spice'.
Resettlement/Release Progress in prisoner progression and resettlement was severely hampered during the past year as outside agencies did not come in, were working remotely or not at all. The majority of purposeful activity ceased, family contact was limited and staff shortages restricted the work of the offender management unit (OMU).
Resettlement/Release It is unfortunate that St. Mungo’s is no longer contracted to support remand prisoners with housing and the Board is concerned that this will have a detrimental effect on those remand prisoners who have lost their home after a prolonged stay due to court backlogs.
Overcrowding The courts process needs to speed up so that prisoners are not kept on remand for a prolonged period.
Other Repeated The system of handling prisoners’ property throughout the prison estate remains ineffective.
Resettlement/Release A need for champions to be appointed in each houseblock to be responsible for care leavers.
Staffing Repeated The key worker scheme has not reverted to the initial planned level, whereby all prisoners have a named key worker, time is allocated for key worker duties and key workers remain constant.
Education/Purposeful Activity Updated prisoner induction packs are not available as a priority, nor are the means to translate these readily available.
Equality/Diversity Repeated The provision of suitable interpretation services for ESOL prisoners in the HSU is lacking.
Complaints/Property Repeated The prisoner complaints process has not been reviewed or changed as suggested in the IMB Annual Report of last year, with many responses being unhelpful and lacking resolution.

Recommendations

11 items · 7 repeated
#RecommendationAddresseeStatus
1 Will the minister discuss with colleague health ministers the provision of proper appropriate service outside of prison for those prisoners suffering from severe mental ill-health and the need for this to increase as a matter of urgency in order to provide the best opportunity for recovery (see section 6.2 Mental healthcare)?
Response
I acknowledge the Board’s concern for people in prison who are mentally unwell and waiting for a transfer to a secure hospital, and the distress that this can result in. The unprecedented demand across communities and admission difficulties caused by the Covid-19 pandemic has exacerbated the challenges of securing suitable beds on appropriate admission wards. The complex needs of some prisoners continues to present a challenge and prolonged segregation of prisoners with severe mental ill health or personality disorder remains a serious concern. For reasons of medical confidentiality I am unable to go into detail about the specific circumstances of the individual who was held for several months in the segregation unit, however, I can confirm that he has following a comprehensive referral and assessment process now been transferred to a medium secure placement. I hope to reassure the Board that NHS England and NHS Improvement (NHSE/I) Health and Justice National Team have developed a system portal to report all transfers to mental health hospitals, so that referral rates, response times, timeliness of assessments, and admission timescales can be closely monitored. In the London region, a monthly prison mental health transfer and remission meeting has been established led by NHSE/I. Risks are identified through the meeting around extended waiting times beyond current guidance timescales; cases are proactively followed up with mental health Provider Collaboratives to progress patient transfers. Where barriers to timely transfers remain, arrangements can be made to source privately funded beds where NHS beds are not available. In addition, Oxleas NHS Foundation Trust has a dedicated Transfer and Remissions Co-ordinator in post to proactively manage and oversee the cohort of patients requiring a secure hospital placement. Regarding unpredictable behaviour issues, the risk to these individuals and others is managed through multi-disciplinary meetings and the intended decisions are focussed based around the best care for the individual and considering of others living and working on the unit.
Ministry of Justice In progress
2 Will the minister look urgently at the provision for those prisoners on remand in order to • speed up the courts process so that prisoners are not kept on remand for a prolonged period • ensure that those prisoners on remand who stand to lose their accommodation due to longer stays in prison, have housing support from St. Mungo’s or another suitable agency (see section 7.5 Resettlement planning)?
Response
Turning to the Board’s concerns about those on remand for a prolonged period, my officials in the Ministry of Justice have taken steps to address the delays in the court system to help reduce the length of time people are being held awaiting trial and a decision by the court. I am pleased to mention that there was no limit on Crown Court sitting times this year; 70 courtrooms were reconfigured to enable large trials to be heard and 32 Nightingale courtrooms have been extended until April 2022. In London, we are achieving close to pre-Covid courtroom capacity, aided significantly by the installation of Perspex screens to support safe distancing and the opening of 14 additional Nightingale courtrooms. Work is progressing to increase dock capacity and where it is safe to do so, and in line with the UK Health Security Agency guidance, to reintroduce cell sharing at a number of sites, to increase provision for multiple defendants. Furthermore, since the launch of the unified Probation Service on 26 June 2021, Probation Pre-Release Teams are resourced to provide services not available via the Commissioned Rehabilitative Service including tenancy sustainment. HMP Belmarsh will establish with partners what services remain available and communicate this to the men in their care. Probation Pre-Release Teams will provide immediate resettlement needs and support for the unconvicted population. The minimum provision will include assessment under Basic Custody Screening Tool 2 (BCST2) and undertaking specialist immediate needs work around accommodation and debt. The teams will also provide a pre-release service for people in prison out of area. A resettlement pack is being developed to include sources of support and advice on accommodation. HM Prison and Probation Service (HMPPS) is currently exploring what additional accommodation and rehabilitative support could be provided to the unconvicted population.
Ministry of Justice In progress
3 Will HMPPS confirm that there are no plans to reintroduce the use of three-man cells in Belmarsh under any conditions (see section 5.1 Accommodation)? Repeated
Response
As the Board are aware, the operational capacity at HMP Belmarsh has been reduced, largely as a result of a decision to remove the practice of triple cell occupancy. There are currently no plans to reduce the staffing resources. The target staffing figures significantly increased in 2021 to provide the prison with greater capability and capacity in the areas of counter terrorism work and supplying court escorts for Category A prisoners. Resourcing requirements are frequently reviewed as staff seek new ways of working, implement post Covid-19 regime designs, use of IT solutions, and more efficient delivery models. Therefore, the funded target staffing levels at HMP Belmarsh is likely to change in the future, though as has been the case in 2021, it is possible that any changes made may increase the staffing resource levels. There are currently no plans to reintroduce the practice of locating three prisoners into cells. The risks and issues associated with the use of locating three men into cells at HMP Belmarsh have been very clearly reviewed with the HMPPS Capacity Management Team. The use of triple cells would only be an option considered in very exceptional circumstances but cannot be categorically ruled out.
HMPPS Partial
4 Will HMPPS improve the length of time those prisoners who are very unwell wait for mental health assessments and the transfer to more suitable accommodation (see section 6.2 Mental healthcare)? Repeated
Response
I acknowledge the Board’s concern for people in prison who are mentally unwell and waiting for a transfer to a secure hospital, and the distress that this can result in. The unprecedented demand across communities and admission difficulties caused by the Covid-19 pandemic has exacerbated the challenges of securing suitable beds on appropriate admission wards. The complex needs of some prisoners continues to present a challenge and prolonged segregation of prisoners with severe mental ill health or personality disorder remains a serious concern. For reasons of medical confidentiality I am unable to go into detail about the specific circumstances of the individual who was held for several months in the segregation unit, however, I can confirm that he has following a comprehensive referral and assessment process now been transferred to a medium secure placement. I hope to reassure the Board that NHS England and NHS Improvement (NHSE/I) Health and Justice National Team have developed a system portal to report all transfers to mental health hospitals, so that referral rates, response times, timeliness of assessments, and admission timescales can be closely monitored. In the London region, a monthly prison mental health transfer and remission meeting has been established led by NHSE/I. Risks are identified through the meeting around extended waiting times beyond current guidance timescales; cases are proactively followed up with mental health Provider Collaboratives to progress patient transfers. Where barriers to timely transfers remain, arrangements can be made to source privately funded beds where NHS beds are not available. In addition, Oxleas NHS Foundation Trust has a dedicated Transfer and Remissions Co-ordinator in post to proactively manage and oversee the cohort of patients requiring a secure hospital placement. Regarding unpredictable behaviour issues, the risk to these individuals and others is managed through multi-disciplinary meetings and the intended decisions are focussed based around the best care for the individual and considering of others living and working on the unit.
HMPPS In progress
5 Will HMPPS reform the system of handling prisoners’ property throughout the prison estate, so that it works effectively at ensuring that prisoners are united with their property swiftly and correctly whenever they move in the prison system (see section 5.8 Property)? Repeated
Response
Following a pause in the development of the new Prisoners’ Property policy framework due to Covid-19, the meeting with IMB representatives took place in August 2020. The feedback received was considered alongside the comments received from other stakeholders, and from subsequent operational engagement. HMPPS has now circulated the draft framework with internal and external stakeholders, including the IMB Secretariat and the IMB representatives previously consulted, and the large number of comments received are being considered. As a result, the framework is expected to be published early next year. The framework will provide greater direction and standardisation on a national basis and has been designed with procedural justice at its core. It strengthens guidance on known problem areas such as volumetric control and seeks to ensure prisoners’ property is managed efficiently, effectively, consistently and with care and respect. While digital improvements to property processes are being explored, the nature of this work means that any digital changes are likely to be implemented longer-term and at this stage will not be part of the framework. However, property identification numbers will now be entered on the digital platform rather than be recorded by hand on the paper Person Escort Record. This will enable better tracking of property, should it be lost in transit.
HMPPS In progress
6 Will the prison appoint champions in each houseblock to be responsible for care leavers (see section 4.4 Safeguarding)? Governor / Director
7 Will the prison ensure that the key worker scheme reverts to the initial planned level, whereby all prisoners have a named key worker, time is allocated for key worker duties and key workers remain constant even when prisoners transfer within the prison (see section 5.3 Staff-prisoner/detainee relationships, key workers)? Repeated Governor / Director
8 Will the prison ensure that diversity and inclusion is given a much higher focus than in recent years, and that detailed measures are introduced to ensure equality of outcome and opportunity for all relevant protected characteristics (see section 5.4 Equality and diversity)? Repeated Governor / Director
9 Will the prison ensure that updated prisoner induction packs are made available as a priority and the means to translate these as necessary are readily available (see section 7.1.1 Education and section 7.1.2 Library)?
Response
Locally, during the pandemic the handing in of property was restricted, all prisoners were notified of changes in the process. As the Board have highlighted, the induction package was not multilingual at the time of the report, this is currently under a full review and improvements have been put in place. The Governor will provide more detail.
Governor / Director In progress
10 Will the prison review conditions in the HSU regarding the following issues: • Temperature due to lack of ventilation after window refurbishment • Use of in-cell telephony • Staffing and regime • Education and activities • The provision of suitable interpretation services for ESOL prisoners (see section 5.2.2 HSU)? Repeated Governor / Director
11 Will the prison review the prisoner complaints process, as suggested in the IMB Annual Report of last year (see section 5.7 Complaints)? Repeated Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Activity Allocation 66
Adjudication 33
Application System 2
Bullying 21
Canteen 75
Catalogues 150
Cleaning/Hygiene/ Supplies 0
Closed Visits 0
Complaints 0
Disability 0
Education 30
Employment 0
Equalities-non racial 9
Equalities-racial 3
Finance / Cash 145
Finance/Cash (Other Establishment) 37
Food 45
Foreign National 0
Gym 3
HDC 7
IEP 15
Letters / Censors 138
Library 0
Newspapers / Magazines 43
OASys/Sentence Plan 100
Other 299
Other Prisoners 0
Own accommodation 0
Parole 0
Pay 1
Pay (Other Establishment) 0
Pin Phones 111
Post (Incoming) 0
Post (Outgoing) 0
Post Rule 39 1
Property Damaged 0
Property DST 5
Property Houseblock 153
Property HSU 0
Property Lost/Stolen 3
Property (Other Establishment) 113
Property Reception 298
Re-Categorisation 34
Reception 168
Regime 0
Religion 4
Residential 362
Security 90
Segregation 37
Sentence Calculations 0
Showers 0
Staff 62
Transfer/Allocation 55
Violence 1
Visits 71
Visits Booking 4
Work 56
Write-Up 0

Related inspections & investigations

10 Feb 2021 PFD Jason O’Rourke · State Custody related deaths | Mental Health related deaths | Suicide (from 2015)

Other reports for Belmarsh

2025 Published 28 Nov 2025 Population 730 · Self-harm 360 · Concerns
2024 Published 11 Oct 2024 Population 720 · Self-harm 367 · Concerns
2023 Published 25 Oct 2023 Population 650 · Self-harm 337 · Concerns
2022 Published 20 Oct 2022 Population 650 · Self-harm 360 · Concerns
2020 Published 5 Oct 2020 Population 802 · Self-harm 444 · Concerns

Report details

Establishment
Belmarsh
Type
Prison · Cat A
Report year
2021
Published
10 November 2021
Responsible body
HMP Belmarsh and HMPS
Recommendations
11

Population

Operational capacity814
CNA (designed for)774

Service providers

Education
Milton Keynes College
Healthcare
Oxleas NHS Foundation Trust
Information, Advice and Guidance / Training
Acorn Training Limited
Maintenance
Government Facilities Services Limited (GFSL)
Social care
Change Grow Live

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