Mental health access for alcohol addiction
Significant barriers to timely mental health support for patients with alcohol addiction due to service and awareness gaps.
Source spread
Where this theme appears
This theme appears across 20 independent accountability sources, so the source mix matters as much as the headline total.
3 inquiry recs
274 PFD reports
129 committee recs
1 HSSIB rec
17 CQC actions
34 PPO recs
4 IOPC recs
81 IMB recs
210 IMB reports
1 Scottish FAI
7 Article 2 learning points
8 detention investigation recs
115 DHR recs
19 PHSO decisions
26 LGO/SPSO decisions
Browse by source
Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
Inquiry recommendations(3)
SP56 — Mental health assessment powers for isolated children
Recommendation: Phase 2 should consider whether further legislative change is required to allow mental health clinicians to assess children and young people who are isolated from professional support and may pose a risk of violence, particularly where powers under the Mental …
For a later phase of the inquiry
SP55 — Community mental health services for violence-fixated children
Recommendation: Phase 2 should consider the ability of community and forensic mental health services to deliver clinical interventions to mitigate the risk from violence fixated children and young people.
For a later phase of the inquiry
16 — Independent review of use of force on mentally ill detainees
Recommendation: The Home Office must urgently commission an independent review (with the power to make recommendations) of use of force on detained people with mental ill health within immigration removal centres. The review must consider: how, when and whether to use …
Gov response: 6.6.3. The Home Office has been working closely with HM Prison and Probation Service (HMPPS), NHS England and the Department of Health and Social Care (DHSC) to ensure expert input into consideration of these recommendations. …
Accepted, fully or in part (not specified)
Prevention of Future Deaths reports(274)— showing 50 strongest matches
Robert Day
Concerns: The coroner noted a lack of national guidance for frontline emergency services concerning complex, time-critical mental health situations. Non-specialist staff require clearer direction on appropriate actions when Mental Health Act provisions are not readily applicable.
Response (Kent and Medway Mental Health NHS Trust): • The Trust stated it undertook a multidisciplinary case conference and introduced a daily 'Did Not Attend' huddle to address professional curiosity concerns. • The Collaborative Risk Assessment and Management … (AI summary)
Response (DHSC Department for Womens Health and Mental Health): • The government has committed to a consultation to explore powers available to professionals in mental health crises, including sections 135 and 136 of the Mental Health Act. • Mental … (AI summary)
Response (Home Office): • The Home Office outlined the provisions of the Mental Capacity Act 2005 concerning an individual's capacity to make decisions and the circumstances for intervention. • The response referred to … (AI summary)
Responded
Cynthia Fretwell
Concerns: The coroner noted concerns regarding the threshold for determining adequate telephone versus home consultations, the need for full mental capacity assessments when patients refuse treatment, and proper documentation of these discussions.
Response (Hama Medical Centre): • The practice updated its Mental Capacity Act 2005 Policy and its Telephone Consultation Protocol. • The practice discussed the Mental Capacity Act during medical meetings to update staff. • … (AI summary)
Responded
Andrew Cairns, Rachael Slack and Auden Slack
Concerns: The coroner noted a lack of reciprocal information sharing between the Police and Mental Health Team regarding an individual's arrest and prior mental health assessment. An existing policy for mutual information sharing was not disclosed during the inquest, preventing witness questioning on it.
Overdue
Michael O’Sullivan
Concerns: The DWP assessing doctor did not take into account the views of Mr O'Sullivan's treating doctors. Additionally, the non-medically qualified ultimate decision maker did not request or review any reports from these medical professionals.
Response (Department for Work and Pensions): • The Department for Work and Pensions stated it would issue a reminder to staff regarding guidance on requesting further medical evidence for claimants reporting suicidal ideation. • The Department … (AI summary)
Responded
David Chatburn
Concerns: The coroner identified issues with the GP's clinical management of the patient's mental health, including the absence of specialist referral and lack of recognised assessment tools. Concerns were also raised about bureaucratic barriers preventing GPs from easily accessing mental health services.
Response (Department of Health): • Department of Health officials consulted NHS England regarding the coroner's report. • The Department of Health noted that from April 2014, patients with mental health conditions gained the legal … (AI summary)
Overdue
Philip Dean
Concerns: The coroner noted insufficient funding and under-resourcing of the Home Treatment Team and Liaison Psychiatry, which affected continuity of care, accurate patient assessments, and the availability of qualified staff for section recommendations. Gaps were also identified in recording pertinent information and providing interim patient support.
Response: • The Trust allocated £214,000 to the Home Treatment Team (HTT) to fund nursing posts, and recruitment has commenced. • The Trust will commence a pilot for designated workers in … (AI summary)
Overdue
Samarjit Singh
Concerns: There was no Specialist Community Perinatal Mental Health Service in Wirral, resulting in sub-optimal treatment. Additionally, the Liverpool City Region lacked a Mother and Baby in-patient Unit, leading to many distant referrals being declined.
Response (Wirral Clinical Commissioning Group): • An additional perinatal mental health midwife post was approved and filled, increasing the number of such midwives to two. • The new specification for IAPT services includes a requirement … (AI summary)
Response (Department of Health): • NHS England developed a specification for specialised perinatal services, including Mother and Baby Units. • The Department of Health copied the correspondence to the Chief Nursing Officer for England … (AI summary)
Overdue
Sol Hadhasseh
Concerns: The coroner noted concerns regarding procedures for transferring patients between mental health trusts, specifically that a referral for a patient with complex needs was sent via a GP and not received until after the patient's death, rather than directly between trusts.
Overdue
Sadik Miah
Concerns: The coroner identified a lack of regular consultant physician input for inpatients with physical health problems in psychiatric settings, which led to delays in obtaining specialist medical opinions for conditions such as hyponatraemia.
Overdue
Jake Hardy
Concerns: The coroner noted the increased risk of self-harm for vulnerable young persons with complex needs in Youth Offender Institutions, which staff find difficult to manage effectively. Concerns were also raised about some staff's suitability and understanding of these needs.
Overdue
Graham Darby
Concerns: A specific threat made by Mr Darby to take his own life if evicted, mentioning a knife and rope, was not sufficiently flagged by other agencies to his housing provider, Family Mosaic. This meant Family Mosaic was unaware of the direct threat when making decisions.
Overdue
Ann Wells
Concerns: The coroner raised concerns about the positioning of a light switch, near the emergency call switch, which may have been out of reach for a frail patient, and noted the absence of a risk assessment for the patient's room placement.
Overdue
Brian Dalrymple
Concerns: The coroner raised concerns about detention staff's insufficient awareness and training on mental health indicators, alongside inadequate communication of observations to healthcare staff. Additionally, medical practitioners lacked necessary knowledge, routine medical visits for segregated detainees were inadequate, and a comprehensive clinical record system was absent.
Response (The GEO Group UK Ltd): • The GEO Group UK Ltd stated it had previously explained actions taken to address the concerns. • The GEO Group UK Ltd stated it would consider the lessons learned … (AI summary)
Overdue
Christopher Ajayi
Concerns: Inadequate discharge planning for a patient with severe mental illness and new diabetes led to release into unsupported accommodation without a care package or medical follow-up. The coroner noted insufficient post-discharge support from Care Coordinators and gaps in staff training for complex cases.
Response (South London and Maudsley NHS Trust): • The Trust acknowledged that discharge planning and follow-up fell below expected standards in this specific case. • Staff involved were debriefed and reminded of Trust guidance on effective discharge … (AI summary)
Responded
Anthony Huggan
Concerns: The coroner noted the absence of an appropriate out-of-hours service for drug addiction, which placed an undue burden on emergency services. Concerns were also raised about the timeliness of follow-up checks for patients self-discharging after an overdose.
Response (Bury Council): • The One Recovery Bury service, implemented in April 2014, provides flexible opening hours, including weekends and evenings. • Plans are being developed for early 2015 to enhance flexible service … (AI summary)
Responded
David Greenfield
Concerns: The coroner noted staff lacked appreciation for respiratory depression risks in patients with co-occurring drug and alcohol problems. Admission procedures for alcohol detoxification also lacked drug screening, hindering proper risk assessment for those known to take other substances.
Response (Priory Group): • The Priory Group completed an audit of medical staff competencies in specialist wards, providing additional training or transfers as required. • The group amended its Non-Medical Prescribing policy (H21) … (AI summary)
Responded
John Ioannou
Concerns: The coroner identified a lack of guidance for GPs on managing patients who do not collect medication required for their mental health conditions.
Response (Department of Health): • NHS England sought advice from its Primary Care Patient Safety Expert Group and Mental Health Patient Safety Expert Group on feasible actions regarding monitoring medication collection. • NHS England … (AI summary)
Responded
Ronald Gittens
Concerns: Concerns were raised regarding the transfer of acute psychiatric patients when no beds are available, and the use of the Crisis Resolution and Home Treatment Team (CRHTT) as a filter preventing patients from accessing a bed.
Response (Department of Health): • The Department of Health launched the Crisis Care Concordat in February 2014 to improve the care and support of people in mental health crisis. • Every locality in England … (AI summary)
Overdue
Andrew Farrow
Concerns: The coroner noted that even if the deceased had been assessed as needing admission, no beds would have been available at Green Lane Hospital for his safety.
Response (Avon and Wiltshire NHS Trust): • Clinical staff employ various strategies to manage bed pressures, including seeking alternatives to admission, finding beds within the Trust, facilitating discharges, or arranging out-of-area placements. • The Trust makes … (AI summary)
Overdue
Michael George
Concerns: The coroner identified senior management's apparent unawareness of previous PFD reports concerning physical health care on mental health wards, with insufficient progress on establishing domiciliary consultant physician visits. Concerns were also raised about inconsistent follow-up for glucose testing of patients on antipsychotics.
Response (South London and Maudsley NHS Trust): • The Trust established a Physical Health Committee chaired by two consultant psychiatrists. • Modified Early Warning Scores (MEWs) have been rolled out to improve the detection of deteriorating patients. … (AI summary)
Responded
Anne Wilson
Concerns: The coroner noted gaps in the Metropolitan Police Service's welfare check policy, including insufficient training for staff, lack of communication with the London Ambulance Service and GPs, and a failure to inform a GP when a welfare check request was downgraded.
Response (London Ambulance Service NHS Trust): • A copy of the Metropolitan Police 'External Briefing Note welfare checks dated March 2014 updated March 2015 V1' was provided. • The updated policy will be incorporated into the … (AI summary)
Overdue
James Adams
Concerns: Concerns were raised regarding the shortage of acute psychiatric beds in Cornwall and inadequate staffing at designated mental health places of safety. This leads to patients being inappropriately detained in police cells or transported out of county.
Response (James Adams): • The working relationship between Devon and Cornwall Police and local Mental Health Services has been improved, and a Memorandum of Understanding has been drawn up. • Kernow CCG has … (AI summary)
Responded
David Baddeley
Concerns: Incompatible electronic patient record systems and delays in reviewing paper records during transfers between medical practices meant a patient's serious psychiatric illness and lack of medication were not identified during health checks.
Response: • NHS England plans for practices to be able to track records and view expected delivery dates from June 2016. • Practices will be reminded to ensure that patients are … (AI summary)
Responded
Colin Williams
Concerns: The coroner expressed concern that individuals with complex needs and variable mental capacity faced significant difficulty navigating multiple agencies and understanding service funding. This "agency blindness" prevented access to support, compounded by changes in funding models and complex paperwork requirements.
Overdue
Chentoori Chanthirakumar
Concerns: Barts and the London might consider face-to-face meetings for significant academic decisions instead of email. East London Trust staff need clarity on patient confidentiality, distinguishing between receiving information from third parties and disclosing patient details.
Overdue
Philip Denning
Concerns: The coroner identified fragmented service provision for patients with co-occurring substance misuse and mental health issues, with insufficient information sharing and joint working between providers. There is also a lack of understanding in primary care about accessing appropriate help.
Overdue
Elsie Tindle
Concerns: The coroner noted delays in Second Opinion Appointed Doctor (SOAD) appointments for Electroconvulsive Therapy (ECT), raising concern that urgent powers under s62 MHA are becoming a default due to potentially insufficient SOAD numbers.
Response (Department of Health): • The Care Quality Commission (CQC) implemented daily 100% comparison checks between its SOAD request submission and allocation databases and is rolling out an electronic transfer solution to mitigate administrative … (AI summary)
Responded
Shalane Blackwood
Concerns: The coroner identified a lack of provision for prisoners with complex health needs and insufficient staff for segregation unit regimes. Additionally, concerns were raised about an unclear documentary tool for assessing fitness for segregation and healthcare staff's awareness of physical symptoms masked by mental health issues.
Overdue
Gillian Taylor
Concerns: The coroner identified the absence of an acute mental health facility in Powys, leading to patients being moved long distances and a resulting lack of continuity of treatment. This situation may negatively impact patient engagement with mental health services.
Response (Welsh Government): • The Welsh Government facilitated a meeting of Health Board mental health managers. • The meeting discussed the use of Welsh NHS beds when local beds are unavailable. • It … (AI summary)
Response (Powys Teaching Health Board): • The Health Board established Crisis Resolution Home Treatment Teams and allocated additional funding for care co-ordination in Montgomeryshire. • The management of adult mental health services in Montgomeryshire and … (AI summary)
Responded
Simon Klineberg
Concerns: Availability of psychiatric beds, resource allocation for the home treatment team's support threshold, and the management of psychological therapy waiting lists, particularly for high-risk patients, were noted as areas of concern.
Overdue
Steven Trudgill
Concerns: The coroner noted the absence of standardised treatment programmes for fire setters within HM Prison Service and that a suggested therapeutic community option for Steven's care was not pursued before his death.
Overdue
Christina O’Brien
Concerns: The coroner identified limited non-hospital respite care options for mentally ill people in the community, noting the withdrawal of the beneficial Dove House facility without alternative provision. It was recorded that if such an option had been available, it might have prevented the death and could prevent future self-inflicted deaths.
Overdue
Patricia Cleghorn
Concerns: The coroner noted a lack of acute mental health inpatient beds, which meant vulnerable individuals received community care with limited resources. There was also no formal risk assessment concerning the deceased's access to medication despite her repeated statements about ending her life by overdose.
Response (NHS England): • NHS England committed to ensuring all areas have high-quality, 24/7 Crisis Resolution Home Treatment Teams by 2020/21, supported by over £400 million investment. • NHS England is developing an … (AI summary)
Response (Department of Health): • The Government has stated its expectation for NHS England to make rapid progress in delivering accessible, responsive, and high-quality crisis services, as outlined in its 2015-16 Mandate. • The … (AI summary)
Response (Birmingham and Solihull NHS Trust): • The Trust implemented a new standard policy for patients awaiting inpatient beds, which includes daily reviews, updated risk assessments, and crisis plans. • A formal practice alert was issued … (AI summary)
Response (CQC): • The CQC requested and received the Trust’s Root Cause Analysis report into the death, subsequently requiring further information from the Trust regarding medication management and staff training. • The … (AI summary)
Responded
Rohan Fitzsimons
Concerns: The coroner identified insufficient availability of in-patient mental health beds, leading to delays in Mental Health Act Assessments. These delays could result in individuals taking their own lives before assessment and bed provision.
Response (Avon and Wiltshire NHS Trust): • The Section 17 procedure was amended to require a mental state examination by a registered practitioner and authorisation of leave prior to commencement, with a new recording template developed. … (AI summary)
Overdue
Victoria Halliday
Concerns: A lack of local psychiatric intensive care unit beds for female patients, ineffective community psychiatric nurse involvement, and insufficient community support for patients were noted. Additionally, the care programme approach was not adhered to.
Response (Leicestershire Partnership NHS Trust): • The Trust has implemented tailored psychological support for ward staff and appointed a Band 7 nurse to lead on reducing restrictive interventions. • Action has been taken regarding an … (AI summary)
Response (East Leicestershire and Rutland Clinical Commissioning Group): • The CCG is engaged in discussions with potential provider organisations and working with regional commissioning colleagues to address the availability of local female psychiatric intensive care beds. • Clinicians … (AI summary)
Response (Department of Health): • The Department of Health published a revised Mental Health Act 1983 Code of Practice in 2015, which strengthened care planning principles. • The Government announced an additional £400m investment … (AI summary)
Responded
Jaroslaw Rogala
Concerns: The coroner noted a lack of in-patient facilities to admit patients with addiction for care and supervision when in crisis, raising concerns about the risk of suicide in such circumstances.
Responded
Emma Timbrell
Concerns: Concerns were raised that the out-of-hours telephone number provided for suicidal ideation might be inaccessible to individuals with limited finances due to call charges. The coroner suggested that crisis telephone numbers should be freephone numbers.
Overdue
Robert Lloyd
Concerns: The coroner noted difficulties in providing supportive treatment for alcohol abusers on the Isles of Scilly due to limited face-to-face support. This was exacerbated by reduced transport services, making it challenging for professionals to travel and engage with service users.
Response (The Health Centre): • The Health Centre met with the Drug and Alcohol Action Team of Cornwall Council to discuss future services and undertook training for two pharmacists. • A new Addaction worker … (AI summary)
Response (Drug Alcohol Action Team): • The Drug Alcohol Action Team has appointed an Adults Recovery Co-ordinator who has commenced fortnightly visits to the islands. • The contract with Addaction will require fortnightly island visits … (AI summary)
Overdue
David Knight
Concerns: The coroner identified a limited risk assessment before S17 leave and a lack of communication with local mental health teams, which meant no mitigation plan was in place. Out-of-county placement also made family involvement difficult.
Response (Department of Health): • The Department committed to eliminating clinically unnecessary out-of-area placements for adult acute mental health care by 2020/21. • The Department stated it would implement a comprehensive set of community-based … (AI summary)
Response (NHS England): • NHS England established an adult mental health programme and is developing an evidence-based treatment pathway and commissioning support tools for acute mental health care. • NHS England published a … (AI summary)
Responded
Wendy Telfer
Concerns: The coroner noted insufficient training for physical healthcare staff regarding mental health needs and the application of the Mental Health Act. Concerns were also raised about the persistent lack of available psychiatric beds, which caused delays in patient transfer.
Response (Northern Eastern and Western Devon NHS Trust): • The CCG monitors delayed discharge data from mental health wards through local boards and contract review meetings. • Devon Partnership NHS Trust (DPT) has temporarily repurposed rehabilitation unit capacity … (AI summary)
Response (Royal Devon and Exeter NHS Trust): • The Royal Devon and Exeter NHS Trust stated that its Liaison Psychiatry Team provided formal training on the Mental Health Act (MHA) to at least 496 staff in 2016, … (AI summary)
Response (Devon Partnership NHS Trust): • The Trust established a central bed management team, secured additional contracted bed capacity, and extended the operational times of Crisis Resolution and Home Treatment teams. • The Trust implemented … (AI summary)
Responded
Grant Burns
Concerns: The coroner noted a lack of co-operative working and communication between the Early Intervention in Psychosis Service and the Substance Misuse Service, which also led to an incomplete Root Cause Analysis report.
Response (Solent NHS Trust): • A spreadsheet of clients involved with both Adult Mental Health and Substance Misuse Services was compiled and added to weekly and twice-weekly meeting agendas. • New processes were established … (AI summary)
Responded
Thomas Green
Concerns: The coroner noted an unactioned psychiatric referral during an inpatient stay and a subsequent unsuitable referral to Healthy Minds for complex PTSD due to insufficient detail. A commissioning gap for complex PTSD services was also identified.
Response (Tameside and Glossop CCG NHS Trust): • The CCG met with Pennine Care NHS Foundation Trust staff to identify actions for service improvements. • The CCG will clarify the Individual Funding Request process and brief Pennine … (AI summary)
Overdue
Annabel Lewis
Concerns: The coroner noted deficiencies in handling a referral, including a lack of recorded risk level, next of kin details, and follow-up arrangements after an appointment was declined. There was also no proactive engagement with the young person's parents to facilitate access to services.
Overdue
Lyndsey Holt
Concerns: The coroner identified issues with prescribing methadone over the telephone without a face-to-face consultation, which resulted in insufficient patient information. Additionally, providing a methadone-naive patient with a seven-day supply lacked initial medical review.
Overdue
Abigail Baynham
Concerns: The coroner noted no referral was made back to the Mental Health Liaison Service when Ms Baynham left hospital, which could have led to a further assessment of her mental state and risk of self-harm.
Overdue
Melvin James
Concerns: The patient was discharged from hospital while still experiencing delusions, with the clinician unaware of the family's observations. There was insufficient communication with the family about relapse symptoms and no formal referral or aftercare arranged with mental health services post-discharge.
Overdue
Brandon Singh Rayat
Concerns: The coroner noted a lack of long-term mental health care provision for children in Leicestershire who cannot attend hospital due to anxiety, as the existing CRISIS team is not equipped for this function.
Response (Leicestershire and Rutland NHS CCG): • A systematic review and update of the Children and Adolescent Mental Health Services (CAMHs) outpatient and community service specification has commenced. • Lessons learned from a Serious Incident investigation … (AI summary)
Response (Department of Health): • The Leicester, Leicestershire and Rutland Clinical Commissioning Groups (CCGs) commission outpatient and community Child and Adolescent Mental Health Services (CAMHS). • A new Crisis and Home Treatment service, operational … (AI summary)
Responded
Jonathan Meaney
Concerns: The coroner identified a lack of urgency in securing a mental health bed for a seriously ill patient and noted inadequate assessment by the mental health nurse before discharge. Concerns included insufficient team consultation and unclear follow-through on post-discharge referrals.
Response: • The Trust stated it would work closely with Camden & Islington NHS Foundation Trust (CANDI) to assist with their Serious Incident investigation and the development of an action plan. … (AI summary)
Response: • A serious incident review is being undertaken to analyse the process of securing a bed and the sequence of events, with findings to be shared within the relevant clinical … (AI summary)
Responded
David Sewell
Concerns: The coroner raised concerns regarding the apparent lack of a robust system to ensure individuals with mental health problems, especially those with psychotic episodes, are seen and receive appropriate care. A patient was discharged from the service with no further efforts made to re-engage him after a missed appointment.
Response: • The Adult Mental Health Directorate management teams wrote to colleagues responsible for staffing the main reception and their managers. • The letter reminded staff to ask individuals arriving for … (AI summary)
Responded
Thomas Wall
Concerns: The coroner identifies a lack of local in-patient detox facilities, requiring patients to travel and experience long waiting lists. There is also a need for a more collaborative approach to dual diagnosis patients, noting that separating treatment components exacerbates distress.
Response (Susssex Partnership NHS Trust): • The Trust stated it works closely with partner organisations to achieve a collaborative approach for dual diagnosis patients. • The Trust ensured Public Health England guidance was provided to … (AI summary)
Response (Brighton Hove City Council): • The council detailed the arrangements for inpatient detoxification services, explaining that patients are referred to a unit in London following the closure of local facilities in 2016. • The … (AI summary)
Response (Brighton and Hove Clinical Commissioning Group): • A Dual Diagnosis integrated model has been implemented, including the co-location of 3.5 whole-time equivalent Dual Diagnosis workers with mental health services. • Agreed referral and care pathway protocols … (AI summary)
Overdue
Select committee recommendations(129)— showing 50 strongest matches
#120 —
Recommendation: We also heard about deferred sentences. Dr Graham told us that Scottish sheriff courts can decide to âdefer sentence for approximately six monthsâ during which the offender is supported and supervised, and to âsentence at the end of thatâ, giving …
Response attribution not verified
#110 —
Recommendation: Justin Russell said that to reduce the criminal activity of low-level, âprolificâ offenders, their rehabilitation âwould need to involve a residential elementâ and âtreatment for mental health and/or drug and alcohol problemsâ, which âwould probably need to involve someone consentingâ …
Response attribution not verified
#107 —
Recommendation: Lord Justice William Davis explained that, according to sentencing guidelines: âThe seriousness of the offence should be the initial factor in determining which requirements to include in a community order.â He added, âif, in the individual case, there is a …
Response attribution not verified
#105 —
Recommendation: Witnesses told us about the âmultiple and complex needsâ of âprolificâ offenders. 193 For instance, Rebecca Robson told us that âmental health problems are very common in what we call prolific offenders, together with poor experiences of the education system …
Response attribution not verified
#102 —
Recommendation: Women entering the Criminal Justice System in England and Wales are often the victims of abuse and discrimination, or suffering from trauma, addiction, and mental health issues. Many of them have caring responsibilities. These issues, acknowledged by the Government in …
Response attribution not verified
#78 —
Recommendation: Pavan Dhaliwal, Chief Executive of Revolving Doors, alluded to âcombined ordersâ, involving more than one treatment requirement. 135 Caroline told us that she âhad the mental health treatmentâ and âjust needed that Alcohol Treatment Requirement (ATR) as wellâ, emphasising the …
Response attribution not verified
#77 —
Recommendation: In the presence of a dual diagnosis, Niki Scordi argued that âservices being available for mental health, rather than addiction, is particularly importantâ. 133 Talking in generic terms about a woman on probation, she explained that âshe may know that …
Response attribution not verified
#76 —
Recommendation: Witnesses told us about âthe importance of dual diagnosisâ. 130 Niki Scordi, the then CEO of Advance, spelled out the problem: âmental health professionals will use the fact that you have a drug or alcohol addiction as a barrier to …
Response attribution not verified
#13 —
Recommendation: A greater proportion of people on probation should be served one or more treatment requirement(s). This could be achieved by implementing our recommendations on Pre-Sentence Reports (see paragraphs 255â259) and on âintegratedâ sentences (see paragraphs 123â127), and through a greater …
Response attribution not verified
#12 —
Recommendation: Many people on probation suffer from mental health issues and from addiction to alcohol or drugs, which fuels their offending behaviour. Few of them are referred to a Community Sentence Treatment Requirement (CSTR). And yet, referrals exceed the availability of …
Response attribution not verified
#30 — Reduce visibility of security guards in Jobcentres, ensuring a more welcoming entry experience.
Recommendation: Jobseekers are not criminals and shouldn’t be greeted at Jobcentres by security guards. DWP should make security guards much less visible in Jobcentres, with a more welcoming presence when people enter. (Recommendation, Paragraph 133)
Response attribution not verified
#27 — Jobcentre environments often lack accessibility and welcome, undermining efforts to support claimants.
Recommendation: Jobcentres are not places that people want to go to. They are often run-down and lack basic facilities, including accessibility features. An intimidating security presence can create additional barriers for some. It will be important that when people walk through …
Response attribution not verified
#26 — Introduce Jobcentre outreach work as a core service, taking support into local communities.
Recommendation: DWP needs to break Jobcentres out of their four walls. It should make outreach work, with staff taking Jobcentre services into the community and to locations that people trust, a core part of the new service. DWP should include larger-scale …
Response attribution not verified
#24 — Jobcentres require deeper integration with voluntary and community sectors to address complex employment barriers.
Recommendation: Many people who use Jobcentres have multiple and complex needs, which can act as barriers to them securing employment. Too often, issues that prevent people from finding jobs go unaddressed. Jobcentres and Jobcentre staff will not be able to address …
Response attribution not verified
#21 — Ensure NHS provides culturally competent therapy and fund tailored support for Muslim communities.
Recommendation: The Government should set out steps to ensure that the NHS can provide religiously and culturally competent, trauma-informed, and accessible therapy for those in need, including Muslim communities. 52 The Government should also fund local support services tailored to the …
Response attribution not verified
#20 — Ensure refreshed Women's Health Strategy addresses poor outcomes for Muslim women's healthcare.
Recommendation: Tackling disparities in women’s healthcare is a key focus of the Women’s Health Strategy. The Government is due to refresh the strategy in the coming months. The Government should ensure that addressing poor outcomes faced by Muslim women, including in …
Response attribution not verified
#18 — Muslim women in frontline services endure anti-Muslim abuse and face mental health barriers.
Recommendation: It is deeply saddening that Muslim women working in frontline services such as healthcare settings are having to endure anti-Muslim abuse while performing their duties in helping others. Reports of a lack of support from colleagues and employers are also …
Response attribution not verified
#1 — Severity gap reveals unacceptable failing in timely access to mental health care
Recommendation: Timely access to mental health care is not just a matter of convenience— it is a matter of safety, dignity, and equity. Delays in care can lead to preventable crises, greater distress, poorer outcomes, and higher costs to the system. …
Response attribution not verified
#65 —
Recommendation: Revolving Doors told us that polling commissioned by them in 2022 âfound that the majority of the public (65%) think that the reason why most people commit non-violent, low-level crimes is due to poverty, mental health issues, and problems with …
Response attribution not verified
#15 —
Recommendation: Women entering the Criminal Justice System in England and Wales are often the victims of abuse and discrimination, or suffering from trauma, addiction, and mental health issues. Many of them have caring responsibilities. These issues, acknowledged by the Government in …
Response attribution not verified
#14 —
Recommendation: Covid-19 has had a significant impact on the mental health of the whole nation. New and expectant parents have especially been put under tremendous strain during what is already an incredibly challenging time in their lives. It is extremely likely …
Response attribution not verified
#18 — Co-occurring mental health and alcohol problems frequently result in denial of vital treatment.
Recommendation: Dame Carol, Sir Ian, Ms Taylor and Ms Wiseman all raised concerns about the relationship between mental ill health and alcohol. Sir Ian told us that an estimated 70% of people entering treatment for alcohol dependency have co-occurring mental health …
Response attribution not verified
#8 —
Recommendation: Financial pressures are affecting provision for students. They have caused some colleges to narrow their curriculum and reduce the length of courses. Some FE colleges have significantly reduced enrichment activities for students, such as careers advice and employability activities, and …
Response attribution not verified
#7 —
Recommendation: Students are losing out as colleges cut mental health and other support services in response to financial pressures. The Department’s funding for colleges fell by 20% in real terms over the six years from 2013/14 to 2018/19, and the ESFA …
Response attribution not verified
#102 —
Recommendation: We recommend that the UK Government and Scottish Government work together either to put mental health resources like counselling in place in remote rural communities, or to ensure that mental health resources can be easily accessed in rural communities when …
Response attribution not verified
#11 —
Recommendation: Finally, we heard from the Gun Control Network that “[t]he primary weakness in the regulatory system is how the licensing process is conducted”.29 The organisation stated that “the following may have contributed”30 to “failures in the process”31: “Inadequate guidance resulting …
Response attribution not verified
#13 — Rural communities face inaccessible NHS mental health services due to centralisation, transport, and connectivity
Recommendation: We conclude that NHS mental health services are often not fairly accessible for rural communities, with centralised services creating barriers to access, compounded by poor rural transport and weak digital connectivity.
Response attribution not verified
#19 — A lack of in-patient and residential alcohol treatment creates significant access barriers.
Recommendation: Sir Ian and Ms Wiseman spoke of the cost effectiveness of in-patient and residential treatment services. We heard examples of how the lack of in-patient and residential services in some areas of the country meant patients were left either bouncing …
Response attribution not verified
#16 — Stigma surrounding alcohol dependency, especially with drug users, prevents people seeking treatment.
Recommendation: Even once people accept they may have a problem, issues with stigma can prevent them from accessing help. For example, we heard that people often feel a sense of shame at being unable to “drink responsibly”.36 Dame Carol described the …
Response attribution not verified
#9 — Government fails to halve detentions of autistic people; numbers in mental health settings rise.
Recommendation: The Government has fallen short on its commitment to halve the number of people with a learning disability and autistic people inappropriately detained in mental health hospitals. Promises to bring forward a new Mental Health Bill to help address this …
Response status not verified
#31 — Community programmes significantly increase Muslim women's participation in social activity and support mental well-being.
Recommendation: Community programmes such as Muslim Girls Fence are an important means of increasing Muslim women and girls’ participation in social and physical activity and supporting mental health. They allow Muslim women to be their authentic selves without fear of judgement, …
Response attribution not verified
#169 — High prison population and overcrowding exacerbate drug demand by limiting purposeful activity and support.
Recommendation: The high prison population and overcrowding lead to a lack of purposeful activity and poor mental health support which exacerbate the existing drivers of drug demand. Efforts to reduce demand are therefore made more challenging and complex. This undermines any …
Response attribution not verified
#29 — Embed specialist practical and mental health support for families of drug users.
Recommendation: We recommend that local authorities use the funding allocated under the 10-Year Drugs Strategy to embed specialist practical and mental health support within drug treatment and support services for the families and the loved ones of people who use, or …
Gov response: The Government accepts this recommendation. In 2023–24 local authorities earmarked over £10 million from the SSMTR grant to improve integrating responses to physical and mental health for people receiving drug and alcohol treatment in the …
Accepted
#31 —
Recommendation: We recommend that the Bill include provisions to place a core duty on ICSs to have regard to public health and mental health; and to include in ICSs’ public health duties, a requirement to develop strategies to ensure the prevention …
Response status not verified
#29 —
Recommendation: In terms of the impact of the UK Government interventions, and collaboration between the two Governments, we were told by Karen Watt, Chief Executive of the Scottish Funding Council, that: 66 HMG, UK Government to fund international Covid-19 studies in …
Response attribution not verified
#36 —
Recommendation: As the Scottish Government told us: “The purpose of firearms licensing regulation is to protect public safety”.106 It is important for public safety that people can raise concerns about individuals who own, or are applying to own, firearms - for …
Response attribution not verified
#11 —
Recommendation: Discussing mental health, the Department did tell us about a number of initiatives arising from a joint Department for Work & Pensions and Department of Health & Social Care unit which looks to target some of the mental health challenges …
Response attribution not verified
#27 —
Recommendation: Training curricula required to obtain a licence to perform non- surgical cosmetic procedures should include mandatory modules on informed consent and psychological screening, with a specific focus on identifying Body Dysmorphic Disorder and other vulnerabilities. (Recommendation, Paragraph 105)
Response status not verified
#26 —
Recommendation: There appears to be a gap in safeguarding mental health in the cosmetic procedures sector. The absence of mandatory psychological screening prior to procedures, combined with evidence of inadequate consultations, increases the risk of harm, particularly for vulnerable individuals such …
Response status not verified
#28 — Establish DEFRA working group to explore leave and support options for rural workers.
Recommendation: Although it will be challenging for the Government to address this given such occupations can involve lone workers in often isolated rural locations, we recommend that DEFRA sets up a working group to: a) explore options to establish or expand …
Response attribution not verified
#27 — Address occupational demands and cultural barriers preventing rural workers taking time away.
Recommendation: The Government should look at how to respond to the occupational demands placed on farmers, agricultural and veterinary workers and any cultural barriers that: prevent these workers from taking time away from work, are detrimental for mental health without opportunity …
Response attribution not verified
#19 — Identify farming and veterinary mental health as priorities and develop specific NHS staff training.
Recommendation: It is very important for the farming and veterinary communities to feel that their circumstances are understood by NHS staff when seeking to access, or receiving, support (otherwise this may work against help-seeking behaviours). Charities with specialist-knowledge can gain people’s …
Response attribution not verified
#18 — Consult on proposals to expand preventative mental health support for rural children and young people.
Recommendation: Child and Adolescent Mental Health Services (CAMHS) have been under intense pressure for many years, but a lack of alternative rural social infrastructure and a fall in support for youth services means CAMHS is often the “only show in town”. …
Response attribution not verified
#15 — Open up NHS access for rural veterinary community, supporting flexible appointments and appropriate digital provision.
Recommendation: The NHS also needs to open-up access to the rural veterinary community to reflect restrictions on their ability to attend appointments, and support people who need to Rural Mental Health 79 continue practising. Better digital provision could improve service access …
Response attribution not verified
#14 — Improve rural mental health service access through mobile provision, community involvement, and stigma reduction
Recommendation: Locally the NHS must focus on providing rural communities with good access to services in terms of location and/or via mobile or outreach services, through effective consultation and co-design, and bring the voluntary and community sector into the delivery landscape …
Response attribution not verified
#7 — Create clear objectives and actions for agricultural and veterinary workers in national suicide prevention strategy
Recommendation: We are very concerned by the evidence indicating that agricultural and veterinary workers have a higher-than-average suicide rate compared to the rest of the population. Although more accurate information is needed, a clear enough picture Rural Mental Health 77 was …
Response attribution not verified
#6 — Joined-up public health approach essential for preventing suicide among agricultural and veterinary workers
Recommendation: Adopting a more joined-up approach to public health focused on early intervention could make a positive contribution to preventing suicide amongst agricultural and veterinary workers. It would need to ‘wrap-around’ people at potential risk, incorporating the NHS, other key public …
Response attribution not verified
#5 — Require DEFRA to establish a clear and active role in national suicide prevention strategy
Recommendation: DEFRA should be an active stakeholder in any national suicide prevention strategy, as the Department is responsible for populations and occupational groups arguably at higher-than-average risk of poor mental health and death by suicide. However, DEFRA does not appear to …
Response attribution not verified
#4 — Addressing risks and stressors for farming and veterinary workers represents an immediate priority.
Recommendation: In particular, the long list of risks and stressors affecting the farming community and veterinary workers is perhaps the immediate priority, not least because there are real opportunities for substantial gains in this area with significant levers for change in …
Response attribution not verified
#17 — Health services are failing to adequately identify and refer alcohol-dependent individuals for treatment.
Recommendation: Most people entering treatment for alcohol dependency in England self-refer. In 2021– 22, only 23% of referrals were from health services.40 Our expert witnesses thought much more could be done to identify people early and direct them towards treatment. Ms …
Response attribution not verified
HSSIB safety recommendations(1)
NCEPOD recommendations(4)
Treat the Cause
Wording not shown. See the report on NCEPOD's website.
Treat the Cause
Treat the Cause
Wording not shown. See the report on NCEPOD's website.
Treat the Cause
Treat as One
Wording not shown. See the report on NCEPOD's website.
Treat as One
Physical Healthcare in Mental Health Inpatient Settings
Wording not shown. See the report on NCEPOD's website.
Physical Healthcare in Mental Health Inpatient Settings
CQC inspection actions(17)
Clifton Hospital
The trust must ensure that patients’ care and treatment address the mental health problems identified during assessment.
Must Do
Clifton Hospital
The trust must ensure the trust meets the needs of patients who present with a mental health need.
Must Do
Waverley
Principles of the mental capacity act were not being followed when supporting people with decision making.
Must Do
Fleetwood Hospital
The trust should consider including mental health, learning disability and autism needs in their model for identifying patients for supportive and palliative care.
Should Do
Benthorn Lodge
The registered person was not meeting the requirements of the Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS).
Must Do
The Peter Gidney Neurodisability Centre
People were being deprived of their liberty as the conditions attached to these were not being met, reviewed or renewed as needed.
Must Do
South Network
Best interest meetings and DoLSiDS assessments and application had not been made. Regulation 11 (3)
Must Do
No. 3
The provider should have processes to oversee staff’s understanding and application of the Mental Capacity Act.
Should Do
Mr & Mrs T Grimshaw - 1 Taylor Avenue
The service was not acting sufficiently within the principles of the Mental Capacity Act 2005. Decisions taken in the best interests of people, including managing finances, were not documented and kept under review.
Must Do
Kare Support Services Ltd
We recommend the registered person seeks advice and guidance from a reputable source about MCA legal framework, and their responsibilities to ensure people could express their views and be involved in decision making.
Should Do
Quality Care Management Limited
The registered provider must ensure the Mental Capacity Act 2005 and associated code of practice is followed on all occasions where a person lacks mental capacity to make an informed decision.
Must Do
Kingsley Nursing Home
The registered manager and provider failed to 2. submit Deprivation of Liberty Safeguards (DoLS) authorisation applications that were relevant to the restrictions being made to people's mobility. This is a continued breach of Regulation 13 (5) (7b)
Must Do
Benthorn Lodge
The provider must ensure that consent to care and treatment is always sought in line with legislation and current guidance, that people's capacity to make their own specific decisions is assessed, and that best interest meetings take place when specific …
Must Do
Park Grange Care Home
The care plans did not contain decision specific mental capacity assessment or best interest decisions.
Must Do
Chy Byghan Residential Home
The provider must ensure people who use services are protected against the risks associated with unclear consent procedures in relation to the Mental Capacity Act (2005) and associated Deprivation of Liberty guidelines.
Must Do
St Paul's Lodge
The registered person did not act within the provision of the Mental Capacity Act 2005.
Must Do
Fairmount Residential Care Home
The provider consider the Mental Capacity Act 2005 Code of Practice and the Deprivation of Liberty Safeguards Code of Practice and review their current practices in regards to dealing with issues around people’s mental capacity assessments, in line with these …
Should Do
PPO death in custody recommendations(34)
Manx Care
Manx Care should undertake a systemic population health needs assessment across Isle of Man Prison to determine the prevalence of mental health conditions and need.
The Department of Health and Social Care and Manx Care
The Department of Health and Social Care and Manx Care should review the current provision of mental health services at Isle of Man Prison and provide a dedicated mental health service, which is sufficiently resourced to meet the needs of …
The Governor and Head of Healthcare
The Governor and Head of Healthcare should ensure that a dual diagnosis team is established to ensure prisoners with related mental health and substance misuse issues are managed appropriately.
The Governor and Head of Healthcare
The Governor and Head of Healthcare should ensure that the mental health team assesses all prisoners on the day of their arrival.
The Governor and Head of Healthcare
The Governor and Head of Healthcare should ensure that prison staff know when and how to refer prisoners to the mental health team, including for prisoners experiencing auditory hallucinations and being managed under ACCT procedures.
The Head of Healthcare
The Head of Healthcare should ensure that: • prisoners are assessed by a GP when primary mental health services are required; • if a patient stops engaging with any mental health provider in the prison, this is discussed with the …
The Head of Healthcare and the Mental Health Team Manager
The Head of Healthcare and the Mental Health Team Manager should ensure that: • mental health referrals are actioned and recorded, and assessments take place with appropriate urgency. • ACCT procedures are not used to substitute urgent mental health assessments.
The Head of Healthcare
The Head of Healthcare should ensure that those who are on a waiting list for therapy have access to mental health support in the interim if there is a risk of suicide and self-harm.
The Head of Healthcare
The Head of Healthcare should ensure that psychiatric and psychological assessments: • take place within a specific timeframe; and • are not cancelled unless there are justified and documented reasons.
The Head of Healthcare
The Head of Healthcare should ensure that prisoners who are referred to the mental health team by reception staff have a face-to-face triage assessment.
The Head of Healthcare
The Head of Healthcare should ensure that any new information received by the mental health team from the liaison and diversion services after a prisoner has arrived at Wandsworth must inform a review of the level of risk and plan …
The Head of Healthcare (HMP Northumberland)
The Head of Healthcare should review the mental health referral management process at HMP Northumberland to ensure that: initial health screens are thorough so that outstanding mental health assessments are actioned immediately; and the triage and assessment of prisoners after …
The Head of Healthcare and the manager of the integrated …
The Head of Healthcare and the manager of the integrated mental health team should ensure that prisoners with mental health issues have appropriate reviews and care plans which are recorded and implemented.
The Governor, Head of Healthcare and Service Manager for Change, …
The Governor, Head of Healthcare and Service Manager for Change, Grow, Live should work together to ensure that referral processes to the service are clear and established and that all staff understand when and how to refer a prisoner to …
The Governor and Head of Healthcare
The Governor and Head of Healthcare should ensure that there is a communication plan in place between OMU and the mental health team so that referrals to the PIPE programme are progressed and prisoners are updated about the status of …
The Head of Healthcare and the Mental Health Services Manager
ensure their operational policy on repeated referrals to the mental health in-reach team includes guidance on repeated self-referrals;
The Head of Healthcare (HMP Forest Bank)
The Head of Healthcare should ensure that pathways are in place to provide effective support and referral for prisoners under the care of the mental health team who might be released from court.
Head of Knowsley and St Helens Probation Delivery Unit
The Head of Knowsley and St Helens Probation Delivery Unit should ensure all COMs understand their responsibilities within release planning and are aware of the need to complete relevant referrals for prisoners with mental health needs.
The Head of Healthcare
The Head of Healthcare should review the procedures in place for assessing the mental health needs of prisoners who have requested mental health support.
The Head of Healthcare
Staff consider whether a prisoner’s neurodiversity presents a barrier to them self-referring to services such as IAPT and psychosocial substance misuse support.
The Head of Healthcare
The Head of Healthcare should review the quality and compliance with policy of reception and secondary health screens in the previous 12 months, ensure that prisoners are referred to the mental health team when appropriate, and identify any improvements required.
The Head of Healthcare
The Head of Healthcare should ensure that mental health services meet the needs of prisoners by: implementing a referral system that results in a timely, face-to-face assessment using all relevant information for appropriate continuity of care and follow-up; ensuring that …
The Head of Healthcare
The Head of Healthcare should ensure that: when a prisoner needs clinical observations, these are completed; and staff refer prisoners appropriately to the mental health team.
The Head of Healthcare
The Head of Healthcare should ensure that a formal mental capacity assessment is promptly completed and fully documented when there are concerns that a prisoner has declined medical advice or treatment.
The Head of Healthcare
The Head of Healthcare should ensure that staff refer newly arrived prisoners who are taking antipsychotic medication to the mental health team for assessment.
The NHS Commissioner
The NHS Commissioner should undertake a review of mental health referrals and assessments at HMP Leeds to assure themselves that prisoners are being assessed in a timely and appropriate manner.
The Head of Healthcare
The Head of Healthcare should review the priority system for prisoners who need urgent access to a psychiatrist and ensure that those with complex needs and ongoing self-harming behaviour are given appropriate priority.
The Head of Healthcare
The Head of Healthcare should ensure that the mental health team act on referrals appropriately, ensuring that patients are seen independently by the mental health team to complete mental health assessments and risk assessments.
The Head of Healthcare
The Head of Healthcare should ensure that prisoners referred for a mental health assessment are offered an individual assessment, separate to the ACCT process.
The Head of Healthcare at HMP Cardiff
The Head of Healthcare at HMP Cardiff should ensure that decisions on mental health referrals are based on a full assessment of a prisoner’s current mental health and circumstances.
The NHS Commissioner for Northeast and Yorkshire Region
The NHS Commissioner for Northeast and Yorkshire Region should write to the Ombudsman, setting out how they intend to improve mental health care at Wakefield, within twelve weeks of receiving our initial report.
The Head of Healthcare, the Integrated Drug Treatment Service (IDTS) …
The Head of Healthcare, the Integrated Drug Treatment Service (IDTS) and The Forward Trust should together ensure that: All Forward Trust workers record their interactions with prisoners on both SystmOne and Nebula; Prisoners are informed if there are delays in …
The Head of Healthcare
The Head of Healthcare should ensure that PCLDS staff forward mental health assessments and any other pertinent information about a prisoner’s risk to the mental health team’s central mailbox.
The Head of Healthcare
The Head of Healthcare should ensure that healthcare staff: review prisoners’ starting antidepressants in line with Royal College of General Practitioners’ guidance; record actions and decisions about a prisoner’s ongoing care in their medical record and check that the entries …
IOPC learning recommendations(4)
Recommendations - Cambridgeshire Constabulary, January 2021
The IOPC recommends that Cambridgeshire Constabulary provides additional guidance to assist officers when making judgements about use of s136 and whether any associated offences are serious. This should cover situations where pursuit of the offence may, or may not, take …
Recommendation - Merseyside Police, April 2022
The IOPC recommends that Merseyside Police takes steps to ensure that custody staff, in particular custody officers, understand when detained persons require an Appropriate Adult. This should include consideration of: - Issuing communications to custody officers reminding them when an …
Recommendation - Suffolk Constabulary, January 2022
Suffolk Constabulary should implement a process to ensure that in all cases where there are mental health concerns for a member of the public who comes into contact with the police, reasonable action is taken to facilitate those individuals receiving …
Investigation into the response to a concern for welfare call prior to …
The IOPC recommends that Greater Manchester Police should issue a reminder to officers regarding the breadth of assistance available from the Mental Health Tactical Advice Service (MHTAS). This follows an IOPC investigation where two officers, who were involved in this …
IMB annual reports(210)— showing 50 strongest matches
Eastwood Park (2025)
HMP Eastwood Park, a women's closed local prison, maintained a population of 351 against an operational capacity of 395. The report highlights ongoing challenges with an extremely high rate of self-harm (4,479 incidents) and 235 assaults on staff, although no deaths in custody occurred for the second consecutive year. Significant concerns include the detention of mentally unwell women awaiting hospital transfers, persistent staffing shortages exacerbated by vetting delays, and a restrictive regime for the general population due to the management of segregated prisoners.
PRISON
Key concerns
Wakefield (2025)
HMP Wakefield is a high-security prison for men, reporting an operational capacity of 744 and a population of 793. The Board noted significant improvements in staff recruitment and key worker sessions, as well as the delivery of healthcare and a varied education curriculum. However, it raises serious concerns regarding prisoner safety, including drone incursions and increased violence. Longstanding issues with delays in mental health transfers to hospitals, inadequate physical infrastructure, and insufficient purposeful activity opportunities for prisoners remain critical areas for development.
PRISON
Key concerns
New Hall (2025)
HMP/YOI New Hall operates as a closed prison for women, holding 313 prisoners against an operational capacity of 376. The report highlights several positive developments, including effective reception processes, successful key worker implementation, and improved chaplaincy services. However, significant concerns remain regarding inadequate mental health provision and lengthy transfer delays for acutely unwell prisoners, a 50% increase in healthcare complaints, and ongoing issues with regime limitations and prison maintenance.
PRISON
Key concerns
Bronzefield (2020)
HMP/YOI Bronzefield, a local female prison, effectively managed the initial COVID-19 lockdown, maintaining a nearly virus-free environment, but the sustained restricted regime led to a significant rise in self-harm and mental health concerns. Key issues included a high proportion of prisoners released without stable accommodation, persistent challenges with timely mental health transfers, and a shortage of cell keys affecting prisoner property security. Despite these, the Board noted positive developments in food quality, key worker implementation, and effective education provision during the pandemic.
PRISON
Key concerns
Feltham (2020)
HMYOI Feltham's report (Nov 2019-Aug 2020) highlights a challenging period dominated by COVID-19 lockdown. While staff were commended for their dedication and a reduction in violence and self-harm was noted, concerns persist regarding the long-term impact of extreme confinement on prisoners' mental health. Significant issues include deteriorating accommodation, delays in mental health transfers, and insufficient purposeful activity for young adults.
PRISON
Key concerns
Cookham Wood (2020)
The IMB report for HMYOI Cookham Wood covers 1 August 2019 – 31 August 2020, focusing heavily on the impact of the COVID-19 lockdown. While staff are commended for their caring approach and efforts to maintain safety and welfare, particularly during initial lockdown, the severe and protracted regime resulted in boys being locked in their rooms for over 23 hours a day, raising significant concerns about inhumane treatment, especially for those in segregation or with mental health issues. Key challenges include the unfit Phoenix segregation unit, national shortages of mental health beds, delays in transferring young adults, and an increasing remand population, all exacerbated by the lack of IT capacity during the pandemic.
PRISON
Key concerns
Hewell (2020)
The COVID-19 pandemic significantly impacted HMP Hewell, leading to a full lockdown, 23.5-hour cell confinement, and cessation of most activities. While staff are commended for averting a direct catastrophic impact from the virus and improving cleanliness, concerns remain regarding prisoner welfare, mental health, and rehabilitation. The prison saw leadership changes and continued a journey of improvement after years of poor performance, with some areas showing progress despite ongoing challenges in safety, healthcare provision, and regime delivery.
PRISON
Key concerns
Channings Wood (2020)
This IMB annual report for HMP Channings Wood (September 2019 – August 2020) highlights the significant impact of COVID-19 restrictions. The Board commends staff for maintaining a safe and well-run prison, noting reductions in assaults and ACCT cases, and improvements in education and complaint handling. However, key concerns persist regarding the detrimental effect of COVID-19 on prisoners' mental health and self-harm, unacceptably long delays in mental health transfers, the poor condition of the prison estate, and inefficient management of prisoners' property during transfers.
PRISON
Key concerns
Brook House (2020)
In 2020, Brook House IRC faced significant challenges due to the COVID-19 pandemic, a contract change to Serco, and a compressed charter flight programme for Dublin Convention removals. The Board found the centre unsafe for vulnerable detainees in the latter months, marked by a dramatic increase in self-harm and suicidal ideation, and inhumane treatment of detainees due to Home Office policies. Delays in Rule 35 assessments, inadequate inductions, and issues with property and communication from the Home Office were key concerns, despite a welcome increase in staff numbers and some improvements in facilities.
PRISON
Key concerns
Heathrow Immigration Removal Centre (2020)
The IMB report for Heathrow IRC (Jan-Dec 2020) highlights that the Centre generally maintained safety and humane treatment, successfully minimizing COVID-19 spread and sustaining services during lockdowns. Key concerns remain regarding the detention of individuals with severe mental health issues, inadequate detention gatekeeping, and the presence of illegal substances. Delays in police response, issues with remote DET engagement, and long periods of detention for some individuals are also noted as significant challenges.
IRC
Key concerns
Downview (2021)
HMP/YOI Downview operated under severe Covid-19 restrictions, leading to a significantly reduced regime with prisoners largely confined to cells for 22.5 hours a day. Despite these challenges, the Board found Downview to be a safe prison, with staff highly commended for their efforts in maintaining safety and humane treatment. Concerns persist regarding mental health provision, the impact of prolonged lockdown on prisoners' well-being, and the limited availability of purposeful activity and external support services.
PRISON
Key concerns
Bronzefield (2021)
HMP/YOI Bronzefield operated under severe Covid-19 restrictions, impacting prisoner well-being and regime delivery, exacerbated by staff absences. Despite these challenges, the prison managed the pandemic effectively, improved mental health transfers, and achieved Hepatitis C elimination. However, concerns remain regarding escalating self-harm incidents, a high number of prisoners released without accommodation, the prison's use as a 'place of safety' for mentally unwell women, and persistent drug ingress.
PRISON
Key concerns
Aylesbury (2021)
This report covers a year dominated by the Covid-19 pandemic at Aylesbury YOI, which saw a reduced prisoner population of around 209. Despite a severely curtailed regime and poor education provision, the prison maintained stability, low infection rates among prisoners, and provided daily showers and exercise. Key concerns include the lack of mental health beds, the weakening of the key worker scheme, and the risk that post-pandemic priorities will shift from prisoner outcomes to risk management as population numbers increase.
PRISON
Key concerns
Wetherby (2021)
This report highlights HMYOI Wetherby's effective management of the Covid-19 pandemic and positive staff-prisoner relationships, alongside significant improvements in facilities and family contact. However, it raises serious concerns, particularly the chronic shortage of secure mental health beds, delays in transferring young adults, and persistent issues with maintenance. The Board also notes challenges in staffing stability, ACCT application, and high levels of violence, urging action from the Minister, Youth Custody Service, and Governor.
PRISON
Key concerns
Guys Marsh (2021)
HMP Guys Marsh, a Category C training prison, navigated a challenging year (Dec 2020 – Nov 2021) under a restrictive "red regime" due to COVID-19. While recording no deaths in custody and a 20% drop in self-harm, concerns persisted regarding a significant increase in staff assaults, high mental health transfer waiting times, and problems with key working and purposeful activity due to staffing pressures and regime restrictions. The Board highlighted the need for improved staff retention, better IT systems, enhanced resettlement provisions, and a more consistent application of incentive schemes.
PRISON
Key concerns
Berwyn (2021)
HMP Berwyn, a category C resettlement prison, experienced its first period near full operational capacity during a reporting year largely impacted by the Covid-19 pandemic. Despite restrictions, the IMB found the establishment safe with generally good staff-prisoner relationships and efforts made to provide education and essential work. However, significant concerns persisted regarding infrastructure defects (heating, paint), lengthy healthcare waiting times, and delays in transferring prisoners with mental ill-health or those eligible for Category D.
PRISON
Key concerns
Gatwick IRC (2021)
The 2021 report covers the first year of the combined Gatwick IRC (Brook House and Tinsley House) under merged IMB oversight and Serco management, with the year dominated by Covid-19 restrictions, unprecedented Channel crossing arrivals through Tinsley House, and ongoing Home Office case management failures leading to prolonged and often unnecessary detention. While Serco staff generally treated detained men with respect and compassion, systemic failings in mental health support, access to legal advice, property management, and Home Office communication remained serious and in many cases repeated concerns.
IRC
Key concerns
Heathrow Immigration Removal Centre (2021)
The IMB report for Heathrow IRC (Jan-Dec 2021) identifies generally safe conditions but raises serious concerns regarding the management of Short-term Holding Facility (STHF) detainees, particularly South Coast Arrivals (SCAs), which compromised safety and humane treatment. Significant issues include the inappropriate detention of individuals with severe mental health needs, a critical lack of engagement from the Detention Engagement Team (DET), and unacceptably prolonged detention periods for many. The Board calls for urgent policy reviews, capital investment in infrastructure, and improved communication and service provision to address these systemic problems.
IRC
Key concerns
Leicester (2022)
HMP Leicester maintained its status as a well-run establishment during the reporting year, demonstrating strong leadership and staff commitment despite ongoing Covid-19 restrictions. Safety remained a high priority, with reductions in violence and self-harm, improved security, and good management of Covid cases. However, the Board raised significant concerns regarding the long waits for mental health transfers, the management of IPP prisoners, and the impact of a high remand population on resettlement, alongside persistent issues with staff recruitment and retention.
PRISON
Key concerns
Nottingham (2022)
HMP Nottingham operated under pandemic restrictions for most of the reporting year, gradually easing, with effective governance despite management flux. While self-harm incidents decreased, violence between prisoners increased significantly. Key concerns include the ongoing situation for IPP prisoners, the lack of separation for remand and convicted prisoners, and inadequate mental health facilities, alongside regime restrictions and low education attendance.
PRISON
Key concerns
Moorland (2022)
HMP/YOI Moorland, a Category C resettlement prison, reported a population of 915 against a reduced operational capacity of 964 for the year ending February 2022. The report noted positive trends with reduced self-harm and violence incidents but highlighted significant concerns regarding the treatment and progression of IPP prisoners and persistent delays in mental health transfers. Staffing shortages affected key worker provision and programme delivery, while long waiting times for dental care were also an issue.
PRISON
Key concerns
Low Newton (2022)
HMP/YOI Low Newton provides a generally safe and humane environment with good staff-prisoner relationships and a supportive regime, despite Covid-19 challenges. The Board commended staff commitment to safety and highlighted positive outcomes in education and various support initiatives. However, significant concerns remain regarding the national shortage of secure mental health places for women, the effectiveness of resettlement accommodation, and the consistent implementation of key worker schemes and use of body-worn cameras.
PRISON
Key concerns
Send (2022)
HMP Send is a closed prison for adult women with an operational capacity of 191, holding 182 prisoners at the end of the reporting year, including 63 ISPs. The Board considers Send a safe prison but highlights a significant increase in self-harm incidents (837) and one death in custody. Key concerns include the need for specialist mental health provision for prolific self-harmers, slow progress on digital in-cell technology, and persistent staffing shortages.
PRISON
Key concerns
Peterborough (Men) (2022)
HMP Peterborough operated under significant Covid-19 restrictions, impacting regime and staffing, yet saw a welcome continued decrease in violence and self-harm incidents. Concerns persist regarding the adequacy of healthcare services, resettlement provision post-CRC transition, and the length of time some remand prisoners are held. The prison demonstrated strengths in staff commitment, SEN provision, and resettlement accommodation outcomes, while acknowledging ongoing challenges in staff retention and property management.
PRISON
Key concerns
Peterborough (Women) (2022)
HMP Peterborough (Women) navigated a challenging year with Covid-19 restrictions, managing outbreaks and staff shortages while still making improvements in safety and achieving its accommodation on release target. Despite this, prisoner dissatisfaction with healthcare services remained high, alongside concerns about the effectiveness of the key worker system and the impact of probation service changes on resettlement. The Board noted the prison's strong commitment to prisoner welfare and its proactive efforts in communication and SEN support.
PRISON
Key concerns
Stocken (2022)
HMP Stocken generally provides a safe and humane environment, with strong efforts in safer custody and no deaths in custody this year. However, the Board highlights significant challenges including chronic understaffing across various departments, persistent delays in staff vetting, and a critical shortage of secure mental health provision, leading to unsuitable placements within the prison. Issues with prisoner transfers, including incomplete assessments and uncontrolled property, and a lack of category D prison places continue to hinder progression and resettlement efforts. The performance of the education provider is also a key concern.
PRISON
Key concerns
Wakefield (2022)
HMP Wakefield, a high-security prison for men, is generally considered safe but experienced increases in assaults and use of force. Key concerns include persistent issues with mental health transfers, a lack of robust healthcare complaints processes, and the absence of in-cell telephony. The Board also highlighted unsatisfactory property management and insufficient purposeful activity for prisoners.
PRISON
Key concerns
Usk and Prescoed (2022)
HMP Usk and Prescoed are considered effective, well-run prisons with low levels of violence and self-harm, successfully navigating Covid-19 restrictions while maintaining humane treatment. Challenges include reduced education funding, inadequate mental health and probation staffing, and persistent issues for men serving IPP sentences. The Board commends the cooperation between staff and prisoners, and the impressive rate of successful resettlement via Release on Temporary Licence.
PRISON
Key concerns
Leicester (2023)
HMP Leicester is well-led, maintaining a relatively safe environment with reduced self-harm and assaults on staff, and improved reception facilities. Despite generally good physical and mental healthcare, significant concerns persist regarding long delays for mentally ill prisoners awaiting transfer, which can result in inhumane segregation. Staffing shortages have severely impacted key working and the regime on weekends, while aging infrastructure requires substantial capital investment, particularly for the gym. Resettlement efforts are hindered by a high proportion of men released without accommodation and underdeveloped substance misuse services.
PRISON
Key concerns
Northumberland (2022)
HMP Northumberland generally provides a safe and humane environment, with improvements in regime and education post-Covid, and promising employment initiatives like The Recruitment Junction. However, significant challenges persist concerning mental health support and transfers, unreliable healthcare provision, and poor resettlement outcomes, especially regarding post-release employment and housing. These issues, particularly mental health and homelessness, remain areas of repeated concern for the Board.
PRISON
Key concerns
Littlehey (2023)
HMP Littlehey is a Category C training prison for men convicted of sexual offenses, holding 1,171 prisoners. The Board commended the prison for its generally safe environment, compassionate end-of-life care, and excellent PE regime. Key concerns include persistent overcrowding due to shared cells, long waiting times for specialist healthcare, and significant issues with managing prisoner property transfers between prisons. The report also highlights the over-representation of Black and Muslim prisoners in adjudications and use of force incidents, and ongoing problems with heating infrastructure and the use of temporary freezers.
PRISON
Key concerns
Lincoln (2023)
HMP Lincoln, a Category B prison, experienced a decrease in self-harm incidents and drug finds during the reporting period, alongside generally positive staff-prisoner relationships. However, significant concerns persist regarding the length and quality of maintenance work by Amey, and the inadequate access to specialist mental health facilities. Other key challenges include the impact of increasing operational capacity, difficulties for transient prisoners accessing education, issues with property transfers, and unsuitable infrastructure for vulnerable prisoners.
PRISON
Key concerns
Usk and Prescoed (2023)
HMP Usk and Prescoed maintained good relationships between staff and prisoners and effectively restored regime activities following Covid-19 restrictions. While safety levels were low for assaults and self-harm, concerns persist regarding understaffing in mental health and probation services, and issues with prisoner property transfers. The prisons continue to demonstrate success in purposeful activity and resettlement, including high rates of first-night housing on release.
PRISON
Key concerns
Swansea (2022)
HMP Swansea is generally considered a safe and humane prison by the Board, with notable improvements in education, purposeful activity, and resettlement support. However, significant concerns persist regarding the inadequate mental health provision and the challenge of securing accommodation for prisoners on release. Other key issues include delays in cell refurbishment, poor disability access, and inconsistent reporting of segregation decisions to the Board.
PRISON
Key concerns
Foston Hall (2023)
HMP/YOI Foston Hall has shown positive developments in regime provision and some safety initiatives, yet it continues to grapple with persistently high self-harm rates and increased use of force. Staffing shortages have impacted key work and overall experience levels, while healthcare faces challenges with recruitment, missed appointments, and inadequate facilities. The Board highlights significant concerns regarding accommodation decency, delays in parole and mental health transfers, and a lack of analytical focus on protected characteristics, affecting fair treatment and access to services.
PRISON
Key concerns
Gartree (2023)
HMP Gartree maintains a calm and ordered environment with positive staff-prisoner relationships, though faces significant challenges with its ageing infrastructure and an increase in use of force incidents. While basic healthcare access is good, mental health services and purposeful activity require improvement. The Board highlights key concerns regarding building repairs, drug infiltration, fire safety, and adequate provision for vulnerable prisoners, while acknowledging efforts in staff recruitment and regime development.
PRISON
Key concerns
Leicester (2024)
HMP Leicester, a busy local prison, continues to be well led despite the challenges of old buildings needing investment and high prisoner churn. While staff-prisoner interactions are positive and resettlement planning is a strength, the Board remains concerned by rising self-harm incidents, delays in mental health transfers, prisoners leaving without accommodation, and deteriorating cell conditions. Key working remains insufficient, and the substance misuse unit is not delivering its full therapeutic regime.
PRISON
Key concerns
Low Newton (2024)
The IMB finds HMP/YOI Low Newton a reasonably safe and clean environment with generally good staff-prisoner relationships. However, the Board is concerned about the increasing number of women with severe mental health issues being sent to prison, impacting self-harm and assault rates. Delays in accessing healthcare and mental health support, along with the negative effects of custodial transport and staffing shortages leading to lockdowns, remain key challenges.
PRISON
Key concerns
Downview (2024)
HMP/YOI Downview experienced significant population pressures and a more complex demographic during the reporting year, leading to an unsettled environment and increased safety incidents. While healthcare saw some positive working relationships and good mental health support, there were critical delays in transferring acutely unwell women to psychiatric units and persistent issues with medication distribution. The Board raised concerns about the accuracy of education attendance data, the inconsistent key worker system, and a decline in library services.
PRISON
Key concerns
Nottingham (2024)
HMP Nottingham, a Category B adult male and YOI establishment, has an operational capacity of 950. The reporting year saw increases in self-harm incidents (898), prisoner assaults (296), staff assaults (114), and use of force (760), with two deaths in custody. The Board raises concerns about restricted time out of cell, particularly for vulnerable prisoners, persistent healthcare staff shortages impacting provision, and insufficient capacity for mental health transfers. Positive developments include improved food quality, a new neurodiversity lead, and reduced IMB applications.
PRISON
Key concerns
Hewell (2024)
HMP Hewell, a local Category B prison, faced significant challenges in the reporting year, including persistent crowding and a high remand population. Despite these pressures, the IMB noted dedicated efforts by staff to maintain a safe and humane regime, introducing positive initiatives like 'here to help' mentors and a prison council. Key concerns remain around increased self-harm and violence, the lack of IT for prisoners, and inadequate mental health and family contact provisions, many of which are recurrent issues.
PRISON
Key concerns
New Hall (2024)
HMP/YOI New Hall, a closed category prison for women, held 365 residents against an operational capacity of 381. The Board noted positive developments in reception, staff-prisoner relationships, and the introduction of a drug recovery wing. However, significant concerns persist regarding the inadequate funding and suitability of the prison environment for women with complex mental health needs, leading to unacceptable delays in transfers to secure units. There was also a notable increase in healthcare-related applications to the IMB and issues impacting access to Release on Temporary Licence (ROTL).
PRISON
Key concerns
Doncaster (2024)
The Independent Monitoring Board at HMP Doncaster reports a generally fair and humane treatment of prisoners, with good staff-prisoner relationships and improved education attendance. However, the prison faces significant challenges, primarily due to severe overcrowding and population pressures, leading to inhumane double occupancy of cells and restricted regimes. Key concerns include extended waits for mental health transfers, a problematic reception and induction process, and insufficient community support for released prisoners.
PRISON
Key concerns
Eastwood Park (2024)
HMP/YOI Eastwood Park, a closed local prison for women, faced significant challenges in the reporting year, particularly concerning high levels of self-harm and use of force incidents. While staffing shortages and the concentration of complex prisoners strained the regime, efforts were made to improve healthcare, purposeful activity, and resettlement support. The Board highlighted concerns regarding mental health transfers, estate development, and the overall impact of managing complex individuals on staff and the general prison population.
PRISON
Key concerns
Northumberland (2024)
HMP Northumberland, a Category C prison, experienced a challenging year due to RAAC issues impacting various areas, including education and reception, and contributing to spikes in self-harm and violence. Despite these challenges, the Board noted significant improvements in accommodation, healthcare provision, and progress in securing housing for prisoners on release. Key concerns remain around the inadequacy of mental health support and the effectiveness of education and vocational training in preparing prisoners for employment.
PRISON
Key concerns
Cardiff (2024)
HMP Cardiff, a Category B local training prison, maintained a 'Good' HMIP rating despite significant population pressures, with the IMB noting positive staff-prisoner relationships and cell refurbishment efforts. However, the Board expressed serious concerns over rising self-harm, violence, and use of force incidents, alongside persistent overcrowding leading to inhumane eating conditions. Key challenges included inadequate mental health staffing at weekends, a doubling of medication complaints, and poor key worker scheme delivery.
PRISON
Key concerns
Leicester (2025)
HMP Leicester, a busy local male prison, continues to be well-led despite the challenges of an aging Victorian estate and high prisoner turnover. The reporting year saw a positive 33% reduction in self-harm incidents and no deaths in custody, alongside effective intelligence work to intercept illicit items. However, concerns persist regarding an increase in violent incidents, significant delays in mental health transfers, a lack of accommodation for 33% of prisoners on release, and the persistent availability of drugs.
PRISON
Key concerns
Low Newton (2025)
HMP/YOI Low Newton is a women's closed prison that has seen improvements in culture and regime under new leadership. While safety is prioritised, challenges remain with a high number of self-harm incidents and significant mental health needs among the population, often leading to the prison acting as a place of safety. Efforts are being made in purposeful activity, resettlement, and healthcare, with strong staff dedication noted.
PRISON
Key concerns
Lewes (2025)
HMP Lewes saw improvements in its regime, leading to increased time out of cell and a fall in prisoner-on-prisoner violence. Healthcare provision also improved, with reduced waiting times for routine appointments. However, significant challenges persist with the prison's heating system, gaps in mental health services, and a worrying increase in self-harm and assaults on staff. The Board highlighted ongoing concerns regarding disproportionality in the use of force and adjudications against certain prisoner groups.
PRISON
Key concerns
Lancaster Farms (2025)
HMP Lancaster Farms, a Category C resettlement prison, continues to provide a largely safe environment for its 560 prisoners, with positive initiatives like the complex care unit and CrossFit program. However, significant concerns persist, particularly around healthcare provision, including long waiting times and issues with medication and data transparency. The Board also highlights problems with property management during transfers, a rise in prisoners on the restrictive basic regime, and continued challenges in placing prisoners with complex mental health needs in specialist facilities.
PRISON
Key concerns
IMB individual recommendations(81)— showing 50 strongest matches
Guys Marsh (2021)
The Minister should continue to liaise with other Ministers to ensure a coordinated approach to the humane incarceration of prisoners with poor mental health, addressing the national concerns about their increasing numbers.
Ministry of Justice
In Progress
Swansea (2022)
The Board remains concerned as to the mental health service offered to prisoners within HMP Swansea.
Other
Peterborough (women) (2023)
Can the Minister take action to prevent prisons being deemed a place of safety for women with serious mental health issues?
Ministry of Justice
Peterborough (women) (2023)
Can the Minister work with the Department of Health and Social Care to ensure women with serious mental health issues in the criminal justice system are directed to an appropriate pathway?
Ministry of Justice
Parc (2023)
Despite efforts by management and staff at Parc to support those prisoners serving an Imprisonment for Public Protection (IPP) sentence, not knowing when they will be released is a cause of anxiety impacting on the mental health of those affected. We urge the Government to put in place a process where IPP prisoners’ sentences are reviewed, and a single sentence …
Ministry of Justice
In Progress
Liverpool (2023)
The Prison Service is aware of the inhumane length of time some prisoners have been in the CSU at HMP Liverpool whilst waiting for transfer to an appropriate mental health establishment. What will the Prison Service do to ensure that prisoners at HMP Liverpool are not waiting for inhumane periods of time for such transfers?
HMPPS
In Progress
Heathrow immigration removal centre (2023)
The numbers of people experiencing mental health issues are increasing at Heathrow IRC. It is important that external mental health beds in the community are made available to detained people who present with a severe mental condition, that cannot be managed within Heathrow IRC.
NHS / Healthcare Provider
Heathrow immigration removal centre (2023)
People with severe mental health problems should not be detained in the CSU for extended periods of time. Detained individuals with severe mental health issues should be treated in a mental health setting external to the Heathrow Detention Centre. The Home Office should reduce the use of CSU for those who do not wish to share a room with another …
Home Office
Heathrow immigration removal centre (2023)
The Board is very concerned about the deterioration in the mental health of many detained people and too many detained people are resorting to self-harm. It is imperative that appropriate support, care, and mental health services are promptly provided to individuals grappling with mental health vulnerabilities.
Home Office
Heathrow immigration removal centre (2023)
More work is required to consider different ways of dealing with those who have mental health problems. There should be an increase in external mental health beds for people in detention who display increased or increasing levels of mental health problems. A clear mental health pathway should be made available to those with mental health difficulties, the detention centre is …
Ministry of Justice
Heathrow immigration removal centre (2023)
The Board consider Rules 40 and 42 are being misused. There were several instances in 2023 where Rule 40 and 42 have been used for prolonged situations. It is imperative that Rules 40 and 42 are used for the shortest possible time and as a means of last resort. It should not be used to hold mentally ill detained people …
Ministry of Justice
Heathrow immigration removal centre (2023)
The Home Office has a duty of care for those with mental health problems and to ensure that they are safe in the community they are released into. Robust support is required for detained people with mental health people who are released on bail.
Ministry of Justice
Lewes (2024)
How does the Minister plan to work with colleagues across Government to increase the provision of specialist secure mental health services for offenders with serious mental health problems?
Ministry of Justice
In Progress
Heathrow Immigration Removal Centre (2020)
The procedures followed in the detention gate-keeping process should be reviewed to ensure that the processes in place to protect those with severe mental health issues from being detained in the Immigration Estate are robust and effective.
Home Office
Heathrow Immigration Removal Centre (2020)
The policy which results in people with severe mental health issues being held in IRCs should be reviewed.
Other
Foston Hall (2021)
The IMB is concerned about: the ‘short-term’ closure of the mental health office to facilitate the demolition of A and B wings, which by November had extended into three months, causing acute problems for the delivery of mental health services
Governor / Director
In Progress
Foston Hall (2021)
The IMB is concerned about: staffing pressures in healthcare and mental health, impacting on services provided.
Governor / Director
Berwyn (2021)
The Board notes that the prison experienced significant delays in being able to transfer men to more appropriate establishments and settings, especially those relating to mental ill-health. The Board considers that this lack of secure mental health facilities needs to be addressed as a matter of urgency.
Ministry of Justice
Noted
Wormwood Scrubs (2022)
We urge the Minister to heed the CPT’s request for rapid transfer of people with serious mental illness to appropriate mental health settings, and to put in place sufficient funds to enable this to happen.
Ministry of Justice
Sudbury (2022)
As the population of the prison continues to increase inevitably some of the additional prisoners received will have addiction issues. How does the prison plan to support these additional prisoners with their substance misuse needs? What plans are in place to prevent the ingress of these substances?
Governor / Director
Send (2022)
Provision should be made in appropriate secure specialist mental health facilities for the small number of very challenging women with highly complex mental health needs. These are often a result of traumatic lives and manifest as prolific self-harm. Prison is a totally inadequate ‘revolving door’ for these prisoners (4.2).
Ministry of Justice
In Progress
Heathrow Immigration Removal Centre (2022)
In our 2021 annual report, we urged the Minister to review the policy which results in people with severe mental health issues being held in IRCs. The Board repeats its recommendation: The role of the Home Office Gate Keeper and accountability for their decisions, in particular, needs to be urgently reviewed.
Ministry of Justice
Bedford (2022)
We believe that there would be significant benefits in the co-location of healthcare and mental health services and are disappointed that this has not yet happened.
Governor / Director
Lincoln (2023)
Will the Minister speak to colleagues in the Department for Health and Social Care to improve prisoners’ timely access to specialist mental health facilities, where required?
Ministry of Justice
In Progress
Lewes (2023)
Will the Minister speak to colleagues to seek to ensure that there are sufficient beds in secure mental health hospitals to speed up the transfer of prisoners and support their rehabilitation?
Ministry of Justice
Hewell (2023)
Will the Minister advise on the progress of the Mental Health Bill which offered remedies for concerns raised in our annual report last year? Our concerns about the lack of appropriate services for prisoners with complex mental health needs remain and are growing.
Other
Heathrow immigration removal centre (2023)
The IMB would support broader use of the Colnbrook Care Suite for short term respite, particularly for detained people with deteriorating mental health conditions. We also urge the Contractor to replicate the Colnbrook Care Suite facility in Harmondsworth.
Governor / Director
Exeter (2023)
Work with other Ministers and agencies to increase mental health support for the prison and to ensure resources are in place to facilitate the timely transfer of prisoners with serious mental health conditions?
Ministry of Justice
In Progress
Woodhill (2024)
Will the Minister work with colleagues in the Department of Health and Social Care to consider how to address the mental health needs of prisoners, many of whom require specialist care alongside their punishment and rehabilitation?
Ministry of Justice
In Progress
Thorn Cross (2024)
To make mental health provision available in the evenings and at weekends.
Governor / Director
Thorn Cross (2024)
To develop mental health provision.
Governor / Director
Send (2024)
The Board continues to believe that the continued detention of IPP prisoners is unfair and inhumane.
Other
In Progress
Rye Hill (2024)
The Board remains concerned that there is no centrally directed, long-term solution to the injustice of the IPP (imprisoned for public protection) sentence and its impact on the mental health and wellbeing of affected prisoners. The IMB has raised this for a number of years, but since the rejection of the Justice Select Committee’s recommendations, there does not seem to …
Ministry of Justice
In Progress
Low Newton (2024)
What plans do you have to improve prisoner access to healthcare & mental health support?
Governor / Director
In Progress
Low Newton (2024)
Why are so many prisoners who present with severe mental ill health and personality disorders continuing to be sent to prison?
Other
In Progress
Leicester (2024)
Can the Governor work with healthcare commissioners and the provider to ensure that the healthcare unit provides a more holistic, therapeutic regime for prisoners who are seeking to reduce their substance misuse?
Governor / Director
Send (2025)
The Board reiterates that the needs of complex individuals with multiple mental health issues are not served well in prison. Such prisoners also take up a disproportionate amount of staff time (4.2) (6.2).
Other
In Progress
Bronzefield (2020)
The prison has successfully maintained an almost COVID-19-free environment, in contrast to the situation in the community. What steps are the government taking to end the current severe lockdown restrictions in prison, taking into account the impact on the mental health of the prisoners (see section 8)?
Ministry of Justice
In Progress
Drake Hall (2021)
Additionally, during the year the prison had to deal with a prisoner experiencing difficulties associated with an eating disorder. However, no facility existed that could provide specialist services for this individual. As a result, the prison was forced to manage the situation without specialist support. This constitutes a service deficit (see section 6.3).
HMPPS
Noted
Bristol (2021)
Can you facilitate access to appropriate room allocations, so that the mental health, substance misuse and other teams can deliver their full range of programmes effectively?
Governor / Director
Styal (2022)
Nationally, there is still a pressing need for more specialist facilities that can be easily accessed, particularly psychiatric units.
HMPPS
Foston Hall (2022)
Limited access to Listeners, resulting in a significant increase in phone calls to the Samaritans (see paragraph 4.2.4)
Governor / Director
Lancaster Farms (2023)
Given concerns expressed above, to invite Department of Health colleagues to work with the minister to review the capacity of provision of mental health services and provide more secure mental health provision across the prison estate for those prisoners with severe and enduring mental illness.
Ministry of Justice
In Progress
Isle of Wight (2023)
What will the Minister do about the impact of transferring prisoners from secure hospitals to an already full and stretched prison?
Ministry of Justice
In Progress
Heathrow immigration removal centre (2023)
The Home Office should improve the time scales for those that wish to return to their home country voluntarily. Any Delays to voluntary returns can acerbates anxiety and mental health issues for detained people.
Home Office
Guys Marsh (2023)
Will the Minister work with his colleagues in the Department of Health and Social Care to find further ways mental health provision can be extended into the Prison Service in order to avoid lengthy incarceration in isolation of troubled prisoners and those with challenging behaviour?
Ministry of Justice
Erlestoke (2023)
What long term strategy is in place to address the chronic shortage of suitable mental health provision?
Other
Nottingham (2024)
How does the Minister plan to work with colleagues across the Government to increase the provision of specialist secure mental health services for prisoners with serious mental health problems?
Ministry of Justice
In Progress
Cardiff (2024)
The Board recommends the Health Board review the level of weekend cover in the mental health team in view of the significant demand for mental health support within the prison.
NHS / Healthcare Provider
In Progress
Derwentside (2024)
To increase the range of activities for women, with a view to better supporting those with anxiety or mental health issues.
Governor / Director
Implemented
Health investigations(100)
Independent investigation: Terrance Hall, Weston Super Mare (2008) — Rec 8
The Trust should put in place mechanisms to ensure that its revised Dual Diagnosis policy is being implemented in a consistent manner; it should conduct audits to ensure that the mental heath needs of those individual’s under the care of the Specialist Drugs and Alcohol Services are being effectively identified …
south_west
Independent investigation: Maurice Hilton, Peterlee (2006) — Rec 20
Alcohol services often stress that patients need to engage with them on a voluntary basis. However, this does not preclude the need for these services to make every effort to motivate the patients to engage. Staff working with this client group should to be trained in such techniques, and to …
north_east_yorkshire
Independent investigation: Lynda Lovatt, South Shields (2004) — Rec 1
The alcohol issue There was evidence that two GPs in one practice in South Tyneside and a number of clinicians working in South Tyneside failed to understand the significance of alcohol dependency or misuse in the assessment and treatment of mental health issues. This may well reflect a general problem …
north_east_yorkshire
Independent investigation: Wendy Pashley, Rotherham (2006) — Rec 3
Although it is not uncommon for mental health service users to have a higher alcohol intake than is recommended, the Trust needs to develop a more proactive approach to the education of its service users about excessive drinking and also information about local support groups if the service user and/or …
north_east_yorkshire
Independent investigation: Vincent Francis, Wells (2009) — Rec 2
The Trust and commissioners should seek evidence by audit that young people are able to access the fullest possible range of specialist alcohol and substance misuse services which relate to health and clinical interventions.
south_west
Independent investigation: Vincent Douglas, Lewisham (2017) — Rec 3
We recommend that the Trust provide training for staff working with patients with complex needs and co-morbid substance misuse problems. This should be designed to ensure that those staff can themselves provide support to such patients, and/or to ensure that they know how, and to whom, to refer.
london
Independent investigation: Vincent Douglas, Lewisham (2017) — Rec 2
Our team recommends that a care pathway be developed by the Trust for submission to the CCG to elaborate treatment and onward referral for patients with complex mental ill health and comorbid substance misuse. The purpose would be to ensure that it is clear to all Trust staff how and …
london
Independent investigation: Unknown, Unknown (2004) — Rec Recommendation Four
It is recommended that the Trust follow through their ambition to provide Alcohol services in-house.
london
Independent investigation: Sharon Moore, Lisburn (2003) — Rec 43
The panel endorses the following recommendations from the ‘Safety First Five-Year Report of the National Confidential Inquiry into Suicide and Homicide by People with Mental illness - 2001’: • “services should make provision for patients with severe mental illness and alcohol or drug misuse as part of mainstream mental health …
northern_ireland
Independent investigation: Robert Newby, Sticklepath (2007) — Rec 1
The Trust and the PCT need to develop and implement a dual diagnosis strategy based on their needs assessment, National Policy and best practice. This needs to include: the appointment of a Clinical Lead who should be either a Team Leader or Consultant who is prepared to persevere and drive …
south_west
Independent investigation: Richard James, Northwood (2007) — Rec 6
The Independent Investigation Panel recommend the continued provision of Dual Diagnosis expertise for people with serious mental illness. Given the prevalence and impact of substance misuse on patients within core psychiatric services, the Trust must ensure the continued provision of Dual Diagnostic expertise for this client group. It should seek …
london
Independent investigation: Philip Slater, Silsden (2017) — Rec 6
Bradford District Care NHS Foundation Trust should undertake a review of how they assess and support patients in their inpatient and community services who have a significant substance misuse problem and who refuse to engage with external agencies. The trust should provide evidence at Sancus Solutions’ quality assurance review that …
north_east_yorkshire
Independent investigation: Mark Evans, Ilford (2005) — Rec 9
The Trust’s Dual Diagnosis Strategy is now complete and be should be implemented on a Trust wide basis with immediate effect. This Strategy must be audited six months from publication of this report and at six monthly intervals thereafter.
london
Independent investigation: Kenneth Auger, Merthyr Tydfil (2008) — Rec 3.4p
Support more assertive engagement with patients around alcohol problems, utilising processes such as motivational interviewing training or standardised alcohol assessments. The Health Board should also remind staff to access and read patient notes before any new assessment.
wales
Independent investigation: Julie McKinley, Finsbury Park (2009) — Rec 7
Referral to Haringey Advisory Group on Alcohol (HAGA) – It is recommended that a clear pathway between the Trust and HAGA should be agreed for those persons who have a dual diagnosis (mental disorder and alcohol problems. The pathway must address the issue as to what action will be taken …
london
Independent investigation: John Stringer, Canning Town (2005) — Rec Recommendation Three
It is recommended that the Trust follow through their ambition to provide Alcohol services in-house.
london
Independent investigation: Joanne Whitelegg, Bolton, Lancs (2000) — Rec 4.28
Resources linked to the Department of Health’s Quality Protects initiatives and to recent Care Leavers’ legislation should be used to ensure that appropriate educational opportunities and specialist mental health and drug and alcohol services are available for accommodated young people when planning for independence is underway.
north_west
Independent investigation: Jim Ward, Ayr (2007) — Rec 1
NHS Board A must critically review their model of care for people with dual diagnosis. This must include explicit consideration of whether a model of providing shared care between addiction services and general adult services would offer more safeguards than a stand alone dual diagnosis team. Also NHS Board A …
scotland
Independent investigation: Hugh McCaffrey, Willesden — Rec 4.81
Many patients with psychiatric disorders also have significant problems with drugs and alcohol. Appropriate specialist services should be accessible and provided locally.
london
Independent investigation: Geraldine Sureda(Mrs S), Mitcham Park, Merton (2000) — Rec 32
Patients who present with dual diagnosis involving misuse of illicit substances and/or alcohol should be referred for specialist assessment to secure an appropriate clinical management plan, or at the very least be subjected to routine screening for such substances
london
Independent investigation: Claire Wilson (& unborn baby), Grimsby (2009) — Rec R8
NAViGO should finalise a policy for accessing drug and alcohol services, to ensure there are clear criteria for accepting mental health service users, including inpatients, and to establish a clear route to discuss problems between the services. [see paragraphs 8.119, 8.126]
north_east_yorkshire
Independent investigation: Claire Wilson (& unborn baby), Grimsby (2009) — Rec R7
The CTP should ensure drug and alcohol services are commissioned to provide an appropriate and accessible service for mental health service users, including inpatients, with a clear mechanism to resolve problems between the services. [see paragraphs 8.119, 8.126]
north_east_yorkshire
Independent investigation: Christoph Duclos, Mile End Tube (2002) — Rec 1
The London Borough of Tower Hamlets, East London and The City Mental Health NHS Trust and the Tower Hamlets Primary Care Trust should review their strategy and operational policy for the provision of services to patients with a dual diagnosis, i.e. a substance misuse problem co-morbid with mental illness or …
london
Independent investigation: Bertha Martin, Cleadon (2008) — Rec 5.
Specifically, a diagnosis that a patient is suffering from a personality disorder and/or alcohol related difficulties should not result in any exclusion of the patient from community services following their discharge from hospital.
north_east_yorkshire
Independent investigation: Beatrice Hughes, Harrow (1997) — Rec c.
Harrow & Hillingdon Healthcare Trust and Harrow Social Services should monitor the implementation of National Standards for Mental Health for service users with a serious mental disorder who are substance misusers
london
Independent investigation: Beatrice Hughes, Harrow (1997) — Rec b.
ensure that all staff working in specialist mental health services and community Drug and Alcohol Services have access to regular evidence-based training on substance misuse and risk assessment;
london
Independent investigation: Beatrice Hughes, Harrow (1997) — Rec a.
ensure that Department of Health Circular LAC(93)2 and subsequent central guidance on Drug and alcohol misuse issues relating to community care assessments and service provision are being fully implemented, and that past barriers to service provision identified in this Inquiry have been removed;
london
Independent investigation: Beatrice Hughes, Harrow (1997) — Rec 1
Brent & Harrow Health Authority and Harrow Social Services review operations to ensure that the co-operation of voluntary agencies with a contribution to make towards people with mental health needs who misuse drugs and alcohol is being sought pursuant to s117 of the Mental Health Act 1983.
london
Independent investigation: Beatrice Hughes, Harrow (1997) — Rec 1
the Department of Health should consider the preparation of national guidance on the care of those mentally diso'rdered offenders who abuse substances.
london
Independent investigation: Beatrice Hughes, Harrow (1997) — Rec 1
Individuals who have co-morbidity problems. (i.e. mental illness, substance misuse and criminal behaviour), should receive an enhanced care programme which is based on multi-disciplinary and multi-agency assessment; and care co-ordinators should ensure that joint reviews are undertaken, at least six monthly.
london
Independent investigation: Aysel Djevdet, Palmers Green (2009) — Rec 7
Referral to Haringey Advisory Group on Alcohol (HAGA) – It is recommended that a clear pathway between the Trust and HAGA should be agreed for those persons who have a dual diagnosis (mental disorder and alcohol problems. The pathway must address the issue as to what action will be taken …
london
Independent investigation: Antonio Tommaso, New Barnet (2014) — Rec 4
The Trust should ensure that all service users with psychosis who misuse alcohol and/or illicit substances are considered for referral to substance misuse services. If the decision is to not make a referral, the rationale for the decision should be recorded.
london
Independent investigation: Alan Geddes, Aberdeen (2019) — Rec 4
There should be additional investment in resources for outreach for complex co-occurring mental health/substance misuse issues particularly where this is associated with the risk of violence.
scotland
Independent investigation: Abdullah Jama, Blackheath (2009) — Rec 11
Sheffield PCT should review the services commissioned from Sheffield Health and Social Care NHS Foundation Trust with specific emphasis on access to talking therapies and in-reach drug and alcohol misuse therapies.
north_east_yorkshire
*Mental health homicide investigation legacy report into the care and … — Rec 7
A review to be carried out to assess clinical staff understanding and management of both alcohol misuse and self harm behaviour and management.
south_east
*Independent investigation into the care and treatment of Patient G: … — Rec 18
Commissioners should review the model of service provision for addiction services with particular reference to emerging good practice in shared care, supporting GP intervention in this client group.
Northumberland, Tyne and Wear NHS Foundation Trust
north_east_yorkshire
*Independent investigation into the care and treatment of Patient G: … — Rec 11
Where patients present with a dual diagnosis, consideration should be given to whether a substitute prescribing service is the best resource to treat that patient. There is no doubt that in this respect the addiction team at Plummer Court have a wide range of expertise which could be deployed effectively, …
Northumberland, Tyne and Wear NHS Foundation Trust
north_east_yorkshire
Accepted
Independent investigation into the care and treatment of Mr X — Rec 2
Our team recommends that a care pathway be developed by the Trust for submission to the CCG to elaborate treatment and onward referral for patients with complex mental ill health and comorbid substance misuse. The purpose would be to ensure that it is clear to all Trust staff how and …
Mr X, published on 25th August 2021. Mr X was in receipt of services from South London and Maudsley NHS Foundation Trust
london
Accepted
*Independent investigation into the care and treatment of Mr W: … — Rec 2
The Trust and its commissioner should ensure that the Best Practice guidance on the co-ordinated treatment of individuals with a dual diagnosis of mental health problems and substance misuse problems is implemented. The Trust should ensure that when an individual with a substance misuse problem is admitted to hospital for …
Merseycare NHS Foundation Trust
north_west
*Independent investigation into the care and treatment of Mr P: … — Rec 6
With respect to the future management of people with substance misuse problems and psychosis the Trust should ensure its staff are able to support the competencies outlined in the NICE guidance for working with people with psychosis and substance misuse, and work with commissioners to develop appropriate commissioned pathways for …
south_east
An independent investigation into the care and treatment of Mr … — Rec 2
Lancashire Health and Wellbeing Board should assume responsibility for the coordination of a forum to develop and implement a local dual-diagnosis protocol that provides: - A coordinated and collaborative whole system integrated pathway to support individuals who misuse substances so that they have access to high-quality physical and mental healthcare, …
June 2016. At the time of the homicide Mr W was not in receipt of mental health services. He had previously received care and treatment from Lancashire Care NHS Foundation Trust
north_west
An independent external quality assurance review (published August 2019) can … — Rec 2
Lancashire Health and Wellbeing Board should assume responsibility for the coordination of a forum to develop and implement a local dual-diagnosis protocol that provides: • A coordinated and collaborative whole system integrated pathway to support individuals who misuse substances so that they have access to high-quality physical and mental healthcare, …
north_west
Pathway Review: Central and North-West London NHS Foundation Trust Mental … — Rec 1
Consider with commissioners the scope to secure funding for ARC to help retain staffing levels and ensure maintenance of effective mitigation of substance misuse problems - a frequent correlate of mental health problems in both community and inpatient services.
Central and North-West London NHS Foundation Trust
east_of_england
*Independent investigation into the care and treatment of Patient E: … — Rec 5.
Specifically, a diagnosis that a patient is suffering from a personality disorder and/or alcohol related difficulties should not result in any exclusion of the patient from community services following their discharge from hospital.
Northumberland, Tyne and Wear NHS Foundation Trust
north_east_yorkshire
Independent investigation into the care and treatment of Mr X — Rec 2
Our team recommends that a care pathway be developed by the Trust for submission to the CCG to elaborate treatment and onward referral for patients with complex mental ill health and comorbid substance misuse. The purpose would be to ensure that it is clear to all Trust staff how and …
X This is the independent investigation report into the care and treatment of Mr X who committed a homicide in 2013. Mr X was in receipt of services from Oxleas NHS Foundation Trust
london
Accepted
*Independent investigation into the care and treatment of Mr F: … — Rec R1
The trust should conduct annual audits of NICE quality standards. The board should be provided with evidence that all community mental health teams have access to specialist addiction practitioners and know how to refer to them. We recommend that the trust conducts annual audits to review patient pathways from referral …
Lancashire Care NHS Foundation Trust
north_west
Accepted
Independent investigation into the care and treatment of Mr EF — Rec 4
The Trust should ensure that all service users with psychosis who misuse alcohol and/or illicit substances are considered for referral to substance misuse services. If the decision is to not make a referral, the rationale for the decision should be recorded.
Mr EF who committed a homicide in May 2014. Mr EF was in receipt of services from Barnet, Enfield and Haringey Mental Health NHS Trust
london
An independent investigation into the care and treatment of a … — Rec 3
The joint partnership should complete a formal audit of the existing multi-agency Dual Diagnosis guidance and protocol and ensure it is fit for purpose and implemented across the agencies. The joint partnership is comprised of : • The Trust (NSFT) (providers of mental health services) • Public Health Suffolk (commissioners …
east_of_england
Independent investigation: Allah Ditta, Barking (2005) — Rec 7
The Trust should support the new addiction consultant (who is the SHAs Dual Diagnosis lead) and the addiction service manager, in presenting the option for Dual Diagnosis services to the Board that best fits the Trust’s population profile. (It is understood that a Dual Diagnosis Strategy is currently being finalised …
london
Independent investigation: Allah Ditta, Barking (2005) — Rec 6
The Trust should give priority to the active treatment of patients with Dual Diagnosis. Many of the most severe patients are clients of the Assertive Outreach Team due to their inability to engage because of their chaotic lifestyles. The Trust should take the following steps: a) appoint a “Product Champion” …
london
Article 2 learning points(7)
— LP 2
We recommend that across the Prison Service Estate nationally there is enhanced provision for the assessment and treatment of alcohol misuse and dependence disorders.
HMPPS
Accepted
— LP E
In a case where a prisoner has both substance misuse and mental health problems – so-called dual diagnosis – a joint assessment by a mental health and a substance misuse specialist should be carried out.
PPG
— LP 4
A prisoner presenting with an altered mental state, particularly with possible psychotic symptoms, should be assessed at the earliest opportunity by a suitably-qualified mental health practitioner. The practitioner should take a full history, review previous entries and assess the person’s current mental state to establish the diagnosis. The prisoner should …
HMP Altcourse and HMPPS
Accepted
— LP 3
I recommend that all prisoners should have a mental health assessment within 72 hours of entering custody, for case-finding. Prison Service Instruction (PSI) 74/2011 Early Days in Custody – Reception In, First Night in Custody, and Induction to Custody indicates that all prisoners should have a health review within a …
HMP Altcourse and HMPPS
Partially Accepted
— LP 5
A prisoner admitted as an in-patient to Healthcare should have a full assessment, with review of the case notes and a current mental state examination. Their needs and risks of self-harm and harm to others should be established and suitable care plans developed. This assessment should inform the ACCT process, …
HMP Altcourse and HMPPS
Accepted
— LP 3
A specialist service should be available to address the underlying social problems associated with risk of self-harm, where needed, for prisoners identified under ACCT (formerly F2052SH).
HMPPS
Accepted
— LP 13
We recommend that the managers responsible for the Southampton court custody suite work with the Hampshire Liaison and Diversion Service to ensure that the service is well understood by custody staff and used effectively.
HMPPS
Accepted
Detention investigations(8)
Review into the Welfare in Detention of Vulnerable Persons — Rec 55
The Home Office and NHS England should conduct a clinical assessment of the level and nature of mental health concerns in the immigration detention estate.
Immigration Detention
Review into the Welfare in Detention of Vulnerable Persons — Rec 58
I recommend that the Home Office, NHS England, and the Department for Health develop a joint action plan to improve the provision of mental health services for those in immigration detention.
Immigration Detention
Review into the Welfare in Detention of Vulnerable Persons — Rec 57
I recommend that talking therapies become an intrinsic part of healthcare provision in immigration detention.
Immigration Detention
Review into the Welfare in Detention of Vulnerable Persons — Rec 12
I recommend that those with a diagnosis of Post Traumatic Stress Disorder should be presumed unsuitable for detention.
Immigration Detention
Independent Investigation into Concerns about Yarl's Wood Immigration Removal Centre — Rec R31
Serco managers should undertake a thorough review of the initial training course and the refresher training programme to ensure that they enable staff to fulfil their roles and responsibilities. The review and any consequent redesign of staff training should ensure that staff are adequately trained in mental health matters affecting …
Immigration Detention
Independent Investigation into Concerns about Yarl's Wood Immigration Removal Centre — Rec R29
Serco should open discussions with G4S, NHS England and local mental health care providers to consider how best to meet the needs of detainees with severe mental health issues, and ensure that they are assessed and receive care and treatment in a timely and appropriate fashion.
Immigration Detention
Review into the Welfare in Detention of Vulnerable Persons — Rec 56
I recommend that the creation of care suites across the IRC estate should be taken forward as a priority.
Immigration Detention
Review into the Welfare in Detention of Vulnerable Persons — Rec 54
The Home Office should draw up a research strategy for immigration detention. In particular, it should consider commissioning clinical studies on the impact of detention upon women, and research aimed at improving models of care.
Immigration Detention
Independent reviews(5)
Mental Health Taskforce 2016 — Rec 4
The Cabinet Office should ensure that the new Life Chances Fund of up to £30 million for outcome-based interventions to tackle alcoholism and drug addiction through proven approaches requires local areas to demonstrate how they will integrate assessment, care and support for people with co-morbid substance misuse and mental health …
Health & Social Care
Carol Black Drugs Review (Part 2) — Rec 24
We recommend that DHSC and NHSE develop, publish and implement by the end of 2021 an action plan that improves the provision of mental health treatment to people with drug dependence. This should include consideration of the introduction of contractual requirements or incentives so that NHS mental services target dependent …
Health & Social Care
Leveson Criminal Courts Review — Rec 6
I recommend further investment in and greater use of rehabilitation programmes for drug and alcohol misuse and other health intervention programmes. This must adhere to a national framework to ensure consistent provision across the country.
Justice & Legal
Angiolini Review — Rec 22
The Government should give consideration to the viability and cost-effectiveness of drying out centres, and consider piloting a centre or centres in large urban areas where it is most likely to be cost-effective, and linking such centres to existing A&E departments. An alternative would be the fundamental redesign of A&E …
Policing & Security
Accepted
Gauke Review — Rec 6.3
Ensure female offenders receive appropriate support by (1) expanding the use of liaison and diversion and (2) considering a women’s specific pathway as part of Drug and Alcohol treatment requirements
Justice & Legal
PHSO casework decisions(19)
P-004573 — A practice in the Norwich area
The Practice failed to provide enough mental health support for her husband, negatively impacting both their health and causing discrimination.
NHS in England
Jan 2026
P-004604 — A practice in the Colchester area
Mr X complained his GP Practice refused a shared care agreement for his ADHD medication after private diagnosis, and that both the Practice and ICB failed to inform him of changes in policy, incurring financial and emotional impact.
NHS in England
Jan 2026
P-001806 — A practice in the West Midlands area
Ms O complained her mother, Ms I, was not properly treated by the Practice, failing to refer her for specialist support or section her, leading to her death from severe malnutrition.
NHS in England
Feb 2023
P-002870 — Nottinghamshire Healthcare NHS Foundation Trust
Mr E complained the Trust neglected his mental health care by missing appointments and failing to provide a CPN or appropriate therapy, leading to deterioration and suicidal thoughts.
NHS in England
Aug 2024
P-003163 — South Central Ambulance Service NHS Foundation Trust
Ambulance crews failed to provide treatment or clinical observations for her son, despite several attendances, not considering his compromised capacity, which Mrs X believes led to his death.
NHS in England
Nov 2024
P-003600 — Rotherham, Doncaster and South Humber NHS Foundation Trust
Mr A complained Rotherham, Doncaster and South Humber NHS Foundation Trust wrongly discharged him from its services, denying him care and treatment for his PTSD, depersonalization disorder, and body dysmorphic disorder.
NHS in England
Jun 2025
P-003733 — Avon and Wiltshire Mental Health Partnership NHS Trust
Mr E complained the Trust failed to act on concerns about his son Mr A's flat being 'cuckooed,' a call for help, update risk assessments, or communicate with other agencies, leading to his death.
NHS in England
Partly Upheld
Jul 2025
P-001647 — Avon and Wiltshire Mental Health Partnership NHS Trust
Ms U complained about delays, inappropriate treatment, lack of stabilisation therapy, and an inappropriate discharge from the Trust's wellbeing service.
NHS in England
Not Upheld
Oct 2022
P-002030 — Somerset NHS Foundation Trust
Mrs E complained her father was not admitted under the Mental Health Act and that the Trust pressured her family into private care. She also alleged unauthorized treatment after DoLS expired.
NHS in England
Jun 2023
P-002105 — Bedfordshire Hospitals NHS Foundation Trust
Miss H complained the Trust refused gastric sleeve surgery due to mental health issues without consulting her local team, and a letter contained rude comments.
NHS in England
Jul 2023
P-004076 — Humber and North Yorkshire Integrated Care Board
Mr R complained about the lack of NHS-commissioned local services for his son's ARFID, leading to severe health issues and wheelchair reliance.
NHS in England
Sep 2025
P-004126 — Lincolnshire Partnership NHS Foundation Trust
Mrs I complained about the care and treatment provided to her son by multiple NHS Trusts from 2011 to 2023, leading up to his death.
NHS in England
Oct 2025
P-001986 — Livewell Southwest
Mr N complained a doctor did not know him and refused a psychiatrist change. He also complained Livewell Southwest discharged him from services, worsening his anxiety and depression.
NHS in England
May 2023
P-002057 — United Lincolnshire Hospitals NHS Trust
Ms A alleged the Trust dismissed and misdiagnosed her medical symptoms across three years due to previous mental health issues, potentially missing conditions and causing distress.
NHS in England
Jun 2023
P-002857 — Herefordshire and Worcestershire Health and Care NHS Trust
A patient complained of misdiagnosis with a personality disorder instead of Bipolar, lack of psychological help, and staff not taking his mental health issues or suicidal thoughts seriously.
NHS in England
Partly Upheld
Aug 2024
P-002854 — South West Yorkshire Partnership NHS Foundation Trust
Miss P alleged the Trust wrongly diagnosed her with EUPD, ignored her private ADHD diagnosis, and stopped her ADHD medication, causing distress due to lack of support.
NHS in England
Aug 2024
P-003034 — Essex Partnership University NHS Foundation Trust
Miss R complained the Trust wrongly removed her from the care coordination service and delayed a psychiatry review, causing suicidal thoughts, self-harm relapse, anxiety, and distress.
NHS in England
Oct 2024
P-004047 — An independent provider in the West Berkshire area
Ms X complained a prison healthcare provider (PPG) failed to appropriately identify, monitor, and treat her eating disorder, causing her health to deteriorate and risking serious harm or death.
NHS in England
Sep 2025
P-004426 — South West Yorkshire Partnership NHS Foundation Trust
Mrs H complained about the Trust's lack of mental health treatment despite referrals, being discharged for complaining, inaccurate information, and a staff member's inappropriate comment.
NHS in England
Nov 2025
LGO / SPSO decisions(26)
PSOW-202503627 — Newport City Council
Mr A complained that Newport City Council did not appropriately address his complaint in relation to a communication failure, where staff of the vulnerable adult services were directing the public to use a callback system which cannot connect the caller back to them. The Ombudsman found that the Council mischaracterised …
PSOW (Public Services Om…
Health
Sep 2025
PSOW-202100024 — Wrexham County Borough Council
Mrs X complained that the Council failed to provide appropriate and adequate support to her sister, Ms Y, in the months leading to her death, including whether information was shared appropriately between the Council and a third-party organisation providing services on behalf of the Council (“the Provider”), and whether the …
PSOW (Public Services Om…
Health
Jul 2022
PSOW-202401795 — Newport City Council
Mr S complained that Newport City Council had failed to respond to a complaint he raised in March 2024. The Ombudsman found that the Council had received a complaint but it had failed it as it was received with incorrect contact details. She also found that the Council had been …
PSOW (Public Services Om…
Health
Jul 2024
PSOW-202103295 — Cardiff Council
Ms B complained that Cardiff Council (“the Council”) did not appropriately handle her complaint and failed to follow the statutory adult safeguarding procedure and appropriately deal with the safeguarding concerns she raised for her friend, Mr C. The Ombudsman’s investigation found that in the handling of Ms B’s complaint, the …
PSOW (Public Services Om…
Health
Upheld
Sep 2022
PSOW-202206010 — Powys Teaching Health Board
Mr and Mrs J complained to the Ombudsman that Powys Teaching Health Board (“the Health Board”) had failed to undertake an independent investigation into their son’s care. Mr and Mrs J also said that the Health Board failed to maintain communication in respect of updates and outcomes of reviews. The …
PSOW (Public Services Om…
Health
Mar 2023
21-011-082a — NHS Sussex Integrated Care Board (21 011 082a)
Summary: Ms D complains the Council and NHS Sussex refuse to pay for the full cost of her mother, Ms M’s, mental health aftercare. We have upheld the complaint and recommended remedies for Ms M and service improvements for the organisations. The Council and NHS Sussex accept our recommendations, so …
LGO (Local Government & …
Health
Upheld
Sep 2022
21-011-082 — East Sussex County Council
Summary: Ms D complains the Council and NHS Sussex refuse to pay for the full cost of her mother, Ms M’s, mental health aftercare. We have upheld the complaint and recommended remedies for Ms M and service improvements for the organisations. The Council and NHS Sussex accept our recommendations, so …
LGO (Local Government & …
Adult Care Services
Upheld
Sep 2022
PSOW-202200853 — Ceredigion County Council
Ms A complained about the Council’s failure to properly implement the terms of an early resolution undertaken in September 2020. Ms A was aggrieved that a Carer’s Assessment was not properly completed and that there remained significant uncertainty about respite care. Ms A was also aggrieved that the Council appeared …
PSOW (Public Services Om…
Health
Dec 2022
21-016-550 — East Suffolk Council
Summary: Ms X complains about the way the Council dealt with her housing application and wish to move from her current accommodation on medical grounds impacting on her mental health. We found no evidence of fault in the way the Council considered these matters. So, we have completed our investigation.
LGO (Local Government & …
Housing
Not Upheld
Aug 2022
22-006-453 — Southampton City Council
Summary: Mr X complained the Council wrongly declined his application for a toll bridge fee exemption. He said the Council did not consider his application as someone with a mental health disability in the same way as it would consider an application from a person with a physical disability. Mr …
LGO (Local Government & …
Adult Care Services
Upheld
Nov 2022
23-014-263 — London Borough of Brent
Summary: Mr X complained about how the Council dealt with his housing application. He said the Council produced a duplicate account, which meant he could not bid on properties. Mr X said the Council did not complete an allocation review within timescales. Mr X said this impacted his mental health. …
LGO (Local Government & …
Housing
Upheld
May 2024
24-019-632 — Leeds City Council
Summary: We will not investigate Miss X’s complaint about the Council’s decision to end her day centre placement at a mental health hub. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused any injustice.
LGO (Local Government & …
Adult Care Services
Apr 2025
25-006-298 — Adur District Council
Summary: We will not investigate this complaint about the Council serving a community protection order for causing fear and injury in the community. Miss X says the Council failed to consider her mental health vulnerability and that she was not given assistance in how to appeal the notice.
LGO (Local Government & …
Environment And Regulation
Oct 2025
25-000-377 — Rotherham Metropolitan Borough Council
Summary: Mr X complained about how the Council completed the Disabled Facilities Grant (DFG) process and works to his home. Mr X said this impacted his finances and mental health. There was fault in the way the Council delayed making a payment, has not recorded communications and its complaint handling …
LGO (Local Government & …
Adult Care Services
Upheld
Dec 2025
PSOW-202409734 — Cardiff and Vale University Health Board
Miss C complained about the care and treatment her father, Mr A, received from Cardiff and Vale University Health Board. Specifically, the investigation considered whether it was appropriate not to carry out a CT head scan on Mr A following his fall at University Hospital of Wales on 15 December …
PSOW (Public Services Om…
Health
Not Upheld
Jan 2026
PSOW-202500889 — Aneurin Bevan University Health Board
Miss C complained about the care and treatment her father, Mr A, received from Aneurin Bevan University Health Board. Specifically, the investigation considered whether Mr A’s discharge from Yysbyty Ystrad Fawr on 3 January 2024 was appropriate and whether referral to mental health or psychiatric services should have taken place …
PSOW (Public Services Om…
Health
Upheld
Jan 2026
PSOW-202507906 — Cardiff and Vale University Health Board
Mrs B complained that Cardiff and Vale University Health Board had not properly assessed her son, Mr A’s mental health needs. She said that he had been discharged from services without support and she was worried about his welfare. The Ombudsman decided that there had been errors in progressing referrals …
PSOW (Public Services Om…
Health
Jan 2026
21-009-264 — Thanet District Council
Summary: Mr C said the Council failed to take sufficient action to prevent a business close to his home from disturbing his family early in the mornings. The Council was at fault for a failure to take action against the business for a period of two months. This fault caused …
LGO (Local Government & …
Environment And Regulation
Upheld
Jul 2022
23-014-756 — Royal Borough of Windsor and Maidenhead Council
Summary: Ms X complained the Council failed to provide her son with a full-time suitable education meaning he missed out on education and affected his mental and physical health. The Council failed to evidence why it was in Ms X’s son’s best interest to only receive 12 hours per week …
LGO (Local Government & …
Education
Upheld
May 2024
23-012-569 — Leicestershire County Council
Summary: Mrs X complained on behalf of her husband about the way the Council handled his application for an extended dropped kerb. Mrs X said this caused unnecessary distress and frustration, and impacted her husband’s physical and mental health. We do not find the Council at fault.
LGO (Local Government & …
Transport And Highways
Not Upheld
Jun 2024
24-011-434 — Cornwall Council
Summary: Mrs X complained that since 2021, the Council has not updated her child Y’s Education, Health and Care Plan or provided Y with an education. We find the Council at fault, resulting in a loss of education for Y. This has impacted Y’s mental health and caused Mrs X …
LGO (Local Government & …
Education
Upheld
Apr 2025
24-017-161 — Sefton Metropolitan Borough Council
Summary: Mr X complained the Council has not investigated his reports of Anti-Social Behaviour. He said this has impacted his mental health. The Council was not at fault.
LGO (Local Government & …
Environment And Regulation
Not Upheld
Jul 2025
24-000-378 — Bournemouth, Christchurch and Poole Council
Summary: Mr X complained the Council failed to provide his child with a suitable fulltime education. Mr X said there has been an impact of the missed education, and it has also impacted his child’s mental health. Mr X said it caused unnecessary distress. We do not find the Council …
LGO (Local Government & …
Education
Not Upheld
Dec 2024
23-020-659 — London Borough of Haringey
Summary: Mr X complained about the Council’s handling of his housing application and said his home is overcrowded. He said this impacted his family’s physical and mental health. The Council was not at fault.
LGO (Local Government & …
Housing
Not Upheld
Oct 2024
22-006-671 — Derbyshire County Council
Summary: There is no fault in the decision to stop funding Ms X’s phone line. Council staff were not involved with assessing Ms X’s mental health in December 2021.
LGO (Local Government & …
Adult Care Services
Not Upheld
Dec 2022
22-007-661 — Lancashire County Council
Summary: Mr X complained the Council did not assess his application for a blue badge properly. He complained the Council did not understand his situation and did not have all the information it needed to make a decision. Mr X says this has affected his mental health. The Council was …
LGO (Local Government & …
Adult Care Services
Not Upheld
Dec 2022
Domestic Homicide Reviews(115)— showing 50 strongest matches
Kent — recommendation 7
The Dual Diagnosis assessment process should be reviewed, and a Multi-Agency Pathway developed (in conjunction with substance abuse experts).
KMPT | Forward Trust
Kent and Medway NHS …
Cheltenham — recommendation SWASNHSFT.1
Recognising the care and support needs of those addicted to alcohol and the likely self-neglect as a consequence of this. There were a number of missed opportunities for SWASFT crews to raise safeguarding alerts for self-neglect to Adult Social Care.
South Western Ambulance Service NHS Foundation …
South Western Ambulance Service …
Doncaster — recommendation 2
ASPIRE Drug and Alcohol Services to provide awareness sessions to the Safeguarding Adult Board
Rotherham Doncaster and South Humber NHS …
Rotherham Doncaster and South …
Sheffield — recommendation 18
STHFT should ensure patients are signposted for specialist support when they are exhibiting evidence of alcohol and drug misuse.
STHFT
Sefton — recommendation 15
The Trust has no Policy/ Pathway for Alcohol Use Disorders – Quality standards need to be adopted
Southport and Ormskirk Hospitals NHS Trust
Rochdale — recommendation 1
Ensure GP awareness of the importance of timely referral to alcohol specialist services.
Heywood, Middleton and Rochdale Clinical Commissioning …
NHS Heywood, Middleton and …
Epping Forest — recommendation 12.7 (4)
A further recommendation is made for NELFT to communicate to all teams the correct referral pathways to the local drug and alcohol service.
NELFT
North East London NHS …
Liverpool — recommendation 5
When arrests and subsequent charges are made in relation to ‘domestic incidents’ and alcohol abuse is a contributory and continued factor, then officers dealing with the case must ensure the court is informed and consideration is given to applying for an Alcohol Treatment Referral Order as part of a community …
Merseyside Police
Merseyside Police
Liverpool — recommendation 4
When dealing with repeated low key ‘domestic incidents’ that involve alcohol abuse as a contributory factor, specific interventions and referrals to alcohol support groups must be considered, including referral to adult services.
Merseyside Police
Merseyside Police
Uttlesford — recommendation 6
STaRS and EPUT to review their dual diagnosis approach in light of the learning in this DHR, for example through a dip sample audit of cases, to ensure that policy is reflected in practice; and to ensure that, where a person presents with substance misuse and mental health issues, that …
STaRS | EPUT
Essex Partnership University NHS …
Exeter — recommendation R2
Improve communication and joint working arrangements between Devon Partnership NHS Trust and local drug and alcohol treatment providers for mental health patients with substance misuse problems. (#360)
Devon Partnership NHS Trust | Together …
Devon Partnership NHS Trust
Somerset — recommendation 20.10
Somerset Drug and Alcohol Service to consider alternative ways to engage with clients who highlight at referral that they are unable to engage in their standard treatment options; Mon-Fri 09:00 - 17:00.
Somerset Drug and Alcohol Service
Cardiff — recommendation 4
The Cardiff Public Services Board reviews both its strategic and tactical management and support to victims of mental health especially those victims currently being supported for substance and alcohol addiction.
Cardiff Public Services Board
Sheffield — recommendation 1
Sheffield CCG to influence GPs to enquire about domestic abuse and substance misuse every time that a patient presents with mental health issues.
Sheffield Clinical Commissioning Group
Sheffield Clinical Commissioning Group
Leicester — recommendation R3
For routine enquires regarding domestic abuse to be embedded within substance misuse services, in particular alcohol misuse services, given the link between domestic abuse and alcohol.
Substance Misuse Services
Harrow — recommendation 6
London North West Healthcare NHS Trust to lead a review of the pathway between mental health and alcohol presentations in the acute setting and implement improvements
London North West Healthcare NHS Trust
London North West University …
Harrow — recommendation 5
London North West Healthcare NHS Trust to improve increased capability for community alcohol teams to deliver rapid assessment and treatment for difficult to reach patients who attend hospital in a crisis
London North West Healthcare NHS Trust
London North West University …
Liverpool — recommendation A1.4
The Trust to work towards extending the funding of the Alcohol Liaison Service ideally on a recurring basis;
St Helens & Knowsley Teaching Hospitals …
Mersey and West Lancashire …
Leeds — recommendation NHS England (GP)
• Interventions and referrals to reduce alcohol intake should be made as soon as a problem is identified. • Support practitioners to encourage disclosure of domestic abuse, offer advice and guidance on local support and signposting to local services. • For Leeds CCGs to work with MARAC to establish mechanism …
NHS England | Leeds ICBs
NHS England
Leicester — recommendation 2
Service Users presenting with Alcohol Issues should receive additional support to encourage access to treatment.
Leicester City Council Homeless Prevention & …
Leicester City Council
Leicester — recommendation 2
It is recommended that officers are reminded of the various support agencies that are available to persons who are alcohol dependent in order that they are signposted to the most appropriate agency to receive the required support.
Leicestershire Police
Leicestershire Police
Isle of Wight — recommendation 6.12
That the commissioners and providers of Isle of Wight drugs and alcohol treatment services examine the feasibility of ensuring that multiple offers of service are made in varied ways based on the hypothesis that some clients may respond to different types of approach thereby increasing the likelihood of engagement.
Isle of Wight drugs and alcohol …
Cannock Chase — recommendation 5
To audit current caseload of patients with recorded alcohol abuse to ensure appropriate referrals to addiction services have been offered or made.
South East Staffs & Seisdon Peninsula …
Stoke-on-Trent — recommendation NSCHT 1
Staff to ensure that they assess service users’ alcohol consumption using a recognised tool especially those that have a history of excessive alcohol use.
North Staffordshire Combined Healthcare NHS Trust
North Staffordshire Combined Healthcare …
Stoke-on-Trent — recommendation 2
The Stoke-on-Trent Clinical Commissioning Group should seek assurance that providers of health services for the medical consequences of alcohol abuse have in place pathways which encourage patients to access specialist services to address their future alcohol consumption.
Stoke-on-Trent Clinical Commissioning Group
Manchester — recommendation 6
That Manchester Community Safety Partnership seeks assurance that partner agencies have policies in place to engage with ‘difficult to engage’ service users, particularly those abusing alcohol and/or drugs and/or experiencing mental health issues, who may be at risk of domestic abuse.
Manchester Community Safety Partnership
Kent — recommendation 8
Whilst drug and alcohol services welcome self-referral on the basis that the patient needs to be motivated to change, some patients need help taking the first step. It is therefore recommended that, with the patient’s consent, health professionals should wherever possible directly refer to drug and alcohol services in preference …
health professionals | drug and alcohol …
Kent — recommendation 6
The membership and processes of the Central Referral Unit (CRU) should be reviewed to ensure that mental health and substance misuse issues are properly managed and providers consulted appropriately.
Central Referral Unit (CRU)
Kent — recommendation 4
The delivery of Alcohol Identification and Brief Advice Training should be expanded to Health and Social Care Providers (e.g. Children and Families, Probation Service, Midwifery, etc.).
Health and Social Care Providers
Northampton — recommendation 1
For NCC Public Health and CCG commissioner to review the potential for current Drug and Alcohol pathways and consider how this is better integrated with Mental Health Services for future service delivery including options for full alignment and integration.
NCC Public Health | ICB commissioner
Liverpool — recommendation 5
When arrests and subsequent charges are made in relation to ‘domestic incidents’ and alcohol abuse is a contributing and continued factor, then officers dealing must ensure that the court is informed of this and consideration be given to applying for the necessary Alcohol Treatment Referral Order (ATRO) as part of …
Merseyside Police
Merseyside Police
Liverpool — recommendation 2
When dealing with repeated low key ‘domestic incidents’ that involve alcohol abuse as a continued factor, then interventions and referrals to other agencies must be considered.
Merseyside Police
Merseyside Police
South Cambridgeshire — recommendation 8
To consider reviewing and updating the Violence against Women and Girls Strategic needs assessment 2017, to identify issues surrounding alcohol and drug dependency and the impact on victims and to develop multi agency practices and training. The training should look at a whole systems approach in relation to adults with …
Cambridgeshire and Peterborough Strategic Domestic Abuse …
South Cambridgeshire — recommendation 7
The Cambridgeshire and Peterborough Safeguarding Adults Board to review their training package surrounding self-neglect under the Care Act 2014 to include those with complex needs, including alcohol and drug misuse and the impact that these addictions have on their decision making abilities. This is to include decision making and ‘lifestyle …
The Cambridgeshire and Peterborough Safeguarding Adults …
Middlesbrough — recommendation 19.17
GPs to input into case management of patients with severe chronic dependence on alcohol.
South Tees Clinical Commissioning Group
St Helens Clinical Commissioning …
Middlesbrough — recommendation 19.3
The Middlesbrough Community Safety Partnership should consider adopting an appropriate evidence based model for supporting victims of domestic abuse with complex needs [mental health/substance misuse], such as the Alcohol Concern Blue Light Project methodology and training materials.
Middlesbrough Community Safety Partnership
Nottingham — recommendation 2
EMAS to explore creating Pathways to drug and alcohol services for referrals with consent.
EMAS
East Midlands Ambulance Service …
Sheffield — recommendation 7
When excessive alcohol intake is identified or suspected an assessment of alcohol dependence using a recommended tool e.g. AUDIT-C (8), should be undertaken and an appropriate referral made to specialist alcohol services dependent on the results. This should be documented and READ coded within the GP records. This action should …
General Practice
Dental Practice Board
Sheffield — recommendation 2
NHS Sheffield should provide for GP practices information to increase awareness of appropriate alcohol services.
NHS Sheffield
Sheffield Trust
Sheffield — recommendation 4
SHSC policy for Dual Diagnosis and referral to alcohol services should be internally reviewed and amended to promote prompt interventions and prompt referral
Sheffield Health and Social Care Trust
Sheffield Health and Social …
Sheffield — recommendation 4.1.3
That the Domestic Abuse Strategic Board note the review of protocols in relation to dual diagnosis of substance misuse and mental health currently being undertaken by the Strategic Health Authority as part of a national review. This is due to be complete in January and the February meeting of the …
Domestic Abuse Strategic Board
Sandwell — recommendation 1
Wolverhampton and Sandwell Drug and Alcohol Action Teams (DAATS) in commissioning alcohol support services, should ensure that there are clear links to the prevention and reduction in Domestic Violence by the providers.
Wolverhampton and Sandwell Drug and Alcohol …
Sefton — recommendation 4
Alcohol services are available for victims and perpetrators of domestic abuse.
Sefton Safer Communities Partnership
Rochdale — recommendation 5
Where subjects are felt to be making unwise decisions, services are struggling to engage them, and alcohol or substance misuse, and or coercion and control may be having an adverse impact on mental capacity, legal advice must be routinely sought to ensure all legal options have been explored.
Rochdale Safer Communities Partnership
Forest of Dean — recommendation 3
Gloucestershire Domestic Abuse Local Partnership Board to raise professional’s awareness of the need to identify mental ill-health, substance misuse and suicide as symptoms of domestic abuse and promote trauma-informed approaches to work with victims.
Gloucestershire Domestic Abuse Local Partnership Board
Lincoln — recommendation 5.a
People who experience alcohol problems concurrently should not be prohibited from receiving psychological counselling services. This is consistent with the NHS Access to Psychological Therapies Improvement Manual for 2021.82
Lincolnshire Partnership NHS Foundation Trust | …
Lincolnshire Partnership NHS Foundation …
Manchester — recommendation 8.5
For referrals to the Alcohol Care Team to be made on the basis of clear evaluation and scoring.
Manchester University NHS Foundation Trust | …
Manchester University NHS Foundation …
Kent — recommendation 8
More effective multiagency working through stronger risk assessments and training for practitioners will identify and support, in a non-stigmatising way, vulnerable people who are experiencing alcohol harm. This can be achieved by a multi-agency seminar with key partners to discuss and explore alternative strategies and best practice to tackle this …
KCC Public Health
Kent — recommendation 4
The threshold for GP summary referrals should be reviewed and due consideration given to including attendance at domestic abuse and/or alcohol dependent patients.
SECAmb
South East Coast Ambulance …
Doncaster — recommendation 1
Clinicians should consider: • The Trust’s ‘Engagement and Discharge of Patients Referred to and in Contact with Aspire Drug and Alcohol Services Policy’ • Complete Risk Assessments To mitigate the risk to patients who are vulnerable but have a propensity to not engage in a consistent manner despite their ongoing …
Rotherham Doncaster and South Humber NHS …
Rotherham Doncaster and South …