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South Network

Provider Manchester City Council Type Social Care Org Region North West Last inspected 30 Jun 2016

Archived This service was archived (deregistered) by CQC on 20 Jul 2018. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 30 June 2016. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 30 June 2016
Rating extracted from this report: Requires Improvement
Actions indexed: 5 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 5 must-do 2 should-do

Must-do actions (5)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 5
Must do
Responsive
Lack of clear up to date care plans with agreed goals. Regulation 9 (3) (a) (b) (c).
Regulation: Regulation 9 (3) (a), (b) and (c) (Person-centred care)
⚠ Lack of clear up to date care plans with agreed goals.
Must-do action 2 of 5
Must do
Effective
Best interest meetings and DoLSiDS assessments and application had not been made. Regulation 11 (3)
Regulation: Regulation 11 (3) (Need for consent)
⚠ Best interest meetings and DoLSiDS assessments and application had not been made.
Must-do action 3 of 5
Must do
Safe
Risk assessments were not completed or were not reviewed. Regulation 12 (2) (a). The provider did not take reasonable steps to mitigate the risks to people who used the service. Regulation 12 (2) (b).
Regulation: Regulation 12 (2) (a) and (b) (Safe care and treatment)
⚠ Risk assessments were not completed or were not reviewed. The provider did not take reasonable steps to mitigate the risks to people who used the service.
Must-do action 4 of 5
Must do
Well-led
Information kept about people was not easily accessible, up to date or accurate. Regulation 17 (2) (c).
Regulation: Regulation 17 (2) (c) (Good governance)
⚠ Information kept about people was not easily accessible, up to date or accurate.
Must-do action 5 of 5
Must do
Effective
Lack of up to date training and consistent staff supervision. Regulation 18 (2) (a).
Regulation: Regulation 18 (2) (a) (Staffing)
⚠ Lack of up to date training and consistent staff supervision.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Responsive
We have made a recommendation to source best practice guidelines and training for staff in person centred care.
Should-do action 2 of 2
Should do
Safe
We recommend that copies of all safety checks made are requested.