Source · CQC inspection

Mr & Mrs T Grimshaw - 1 Taylor Avenue

Type Social Care Org Region North East Last inspected 30 Jun 2016

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 3 must-do 1 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Effective
The service was not acting sufficiently within the principles of the Mental Capacity Act 2005. Decisions taken in the best interests of people, including managing finances, were not documented and kept under review.
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The service was not acting sufficiently within the principles of the Mental Capacity Act 2005. Decisions taken in the best interests of people, including managing finances, were not documented and kept under review.
Must-do action 2 of 3
Must do
Safe
The provider had not ensured that the premises were always safe and risk assessments had not always been completed in relation to keeping people safe. Regulation 12 (1)(2)(a)(b)(d).
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had not ensured that the premises were always safe and risk assessments had not always been completed in relation to keeping people safe. Regulation 12 (1)(2)(a)(b)(d).
Must-do action 3 of 3
Must do
Well-led
Systems to audit the quality and safety of the service were not sufficiently robust. There were shortfalls in records relating to care and treatment of people, medicines, Mental Capacity and best interests decisions, recruitment and selection, and training.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Systems to audit the quality and safety of the service were not sufficiently robust. There were shortfalls in records relating to care and treatment of people, medicines, Mental Capacity and best interests decisions, recruitment and selection, and training.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Safe
We recommend that best practice is followed in relation to the safe recruitment and selection of staff.

Location details

CQC ID: 1-111428558
Local authority: Northumberland
Region: North East

Inspection report

Type: Inspection report
Date: 30 June 2016
Rating: Requires Improvement
Actions: 3 must-do 1 should-do
AI-extracted 17 Feb 2026