Source · Select Committees · Work and Pensions Committee
Recommendation 30
30
Reduce visibility of security guards in Jobcentres, ensuring a more welcoming entry experience.
Recommendation
Jobseekers are not criminals and shouldn’t be greeted at Jobcentres by security guards. DWP should make security guards much less visible in Jobcentres, with a more welcoming presence when people enter. (Recommendation, Paragraph 133)
Government Response
A response document is linked to this report, dated 13 November 2025. Response attribution to this conclusion has not been verified. Read the response document ↗