Source · CQC inspection
The Peter Gidney Neurodisability Centre
Type Social Care Org
Region South East
Last inspected 28 Jun 2016
Archived This service was archived (deregistered) by CQC on 25 Nov 2016. The ratings below are historical and do not reflect a current service.
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (12)
Must-do action 1 of 12
Must do
Well-led
The home was not notifying CQC or the funding authorities of significant events.
Must-do action 2 of 12
Must do
Caring
People were not involved in the drawing up of their own care plans.
Must-do action 3 of 12
Must do
Responsive
People's likes and dislikes were not taken into account.
Must-do action 4 of 12
Must do
Responsive
There was a lack of meaningful activities for some people.
Must-do action 5 of 12
Must do
Safe
Risks to people were not always identified and did not detail how risks could be mitigated.
Must-do action 6 of 12
Must do
Safe
There was no learning from accidents and incidents and no steps were taken to ensure incidents did not happen again.
Must-do action 7 of 12
Must do
Safe
People may be be at risk of inappropriate care and treatment due to inadequate guidance for the staff to follow.
Must-do action 8 of 12
Must do
Effective
People were being deprived of their liberty as the conditions attached to these were not being met, reviewed or renewed as needed.
Must-do action 9 of 12
Must do
Well-led
Quality Assurance tools and processes were ineffective and not acted upon.
Must-do action 10 of 12
Must do
Well-led
There was a failure to maintain accurate records of people's care.
Must-do action 11 of 12
Must do
Safe
There was a lack of suitably qualified, experienced and skilled staff to meet people's needs.
Must-do action 12 of 12
Must do
Effective
Staff were not receiving adequate training, support and supervision.
Should-do actions (5)
Should-do action 1 of 5
Should do
Safe
We recommend the provider ensures there are adequate domestic staff at all times and all staff follow the DoH Infection control guidance for care homes.
Should-do action 2 of 5
Should do
Effective
We recommend the provider consults with residents about menu choices and that the dining experience is improved.
Should-do action 3 of 5
Should do
Caring
We recommend that the provider ensures that people's dignity and privacy is preserved at all times.
Should-do action 4 of 5
Should do
Caring
We recommend that the provider ensures people's care records are kept confidentially and secure at all times.
Should-do action 5 of 5
Should do
Responsive
We recommend that the provider reviews how it responds to feedback from people and their relatives to make service improvements.