Source · CQC inspection
The Peter Gidney Neurodisability Centre
Type Social Care Org
Region South East
Last inspected 28 Jun 2016
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (12)
Must-do action 1 of 12
Must do
Well-led
The home was not notifying CQC or the funding authorities of significant events.
Must-do action 2 of 12
Must do
Caring
People were not involved in the drawing up of their own care plans.
Must-do action 3 of 12
Must do
Responsive
People's likes and dislikes were not taken into account.
Must-do action 4 of 12
Must do
Responsive
There was a lack of meaningful activities for some people.
Must-do action 5 of 12
Must do
Safe
Risks to people were not always identified and did not detail how risks could be mitigated.
Must-do action 6 of 12
Must do
Safe
There was no learning from accidents and incidents and no steps were taken to ensure incidents did not happen again.
Must-do action 7 of 12
Must do
Safe
People may be be at risk of inappropriate care and treatment due to inadequate guidance for the staff to follow.
Must-do action 8 of 12
Must do
Effective
People were being deprived of their liberty as the conditions attached to these were not being met, reviewed or renewed as needed.
Must-do action 9 of 12
Must do
Well-led
Quality Assurance tools and processes were ineffective and not acted upon.
Must-do action 10 of 12
Must do
Well-led
There was a failure to maintain accurate records of people's care.
Must-do action 11 of 12
Must do
Safe
There was a lack of suitably qualified, experienced and skilled staff to meet people's needs.
Must-do action 12 of 12
Must do
Effective
Staff were not receiving adequate training, support and supervision.
Should-do actions (5)
Should-do action 1 of 5
Should do
Safe
We recommend the provider ensures there are adequate domestic staff at all times and all staff follow the DoH Infection control guidance for care homes.
Should-do action 2 of 5
Should do
Effective
We recommend the provider consults with residents about menu choices and that the dining experience is improved.
Should-do action 3 of 5
Should do
Caring
We recommend that the provider ensures that people's dignity and privacy is preserved at all times.
Should-do action 4 of 5
Should do
Caring
We recommend that the provider ensures people's care records are kept confidentially and secure at all times.
Should-do action 5 of 5
Should do
Responsive
We recommend that the provider reviews how it responds to feedback from people and their relatives to make service improvements.