Source · CQC inspection
Park Grange Care Home
Type Social Care Org
Region Yorkshire & Humberside
Last inspected 10 Jan 2018
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Inadequate
Caring
Requires Improvement
Responsive
Inadequate
Well-led
Inadequate
Earlier inspection findings
Must-do actions (9)
Must-do action 1 of 9
Must do
Responsive
The care plans we looked at did not contain sufficient information to help staff to provide person centred care and there were limited activities for people.
Must-do action 2 of 9
Must do
Effective
The care plans did not contain decision specific mental capacity assessment or best interest decisions.
Must-do action 3 of 9
Must do
Safe
Procedures to protect people in the event of a fire were not robust and risks to people were not always effectively managed. We concluded the management of medicines was not always carried in a safe way.
Must-do action 4 of 9
Must do
Safe
We concluded, due to the lack of oversight regarding the reviewing and investigating of safeguarding concerns, the lack of analysis of accidents and incidents and the registered manager not having an understanding of lessons learnt.
Must-do action 5 of 9
Must do
Safe
We concluded the premises were not always well maintained.
Must-do action 6 of 9
Must do
Responsive
There was not an effective system in place to ensure concerns and complaints were recorded and responded to appropriately.
Must-do action 7 of 9
Must do
Well-led
We concluded the registered provider and registered manager did not have an effective oversight of the service and the quality assurance system was not robust or effective.
Must-do action 8 of 9
Must do
Safe
The recruitment processes were not robust.
Must-do action 9 of 9
Must do
Safe
We concluded staffing levels and deployment of staff were not maintained to ensure people were not at risk of their care needs been met.
Should-do actions (1)
Should-do action 1 of 1
Should do
Effective
The registered provider review the process for monitoring people's food and fluid intake.
Previous inspection
| Rating | Requires Improvement |
| Type | Comprehensive inspection |
| Actions | 4 must-do 1 should-do |
5 repeated