Police Vetting Inconsistencies
Inconsistent vetting practices across police forces and the ability of officers to evade re-vetting upon transfer.
Source spread
Where this theme appears
This theme appears across 16 independent accountability sources, so the source mix matters as much as the headline total.
61 inquiry recs
35 PFD reports
60 committee recs
8 CQC actions
3 HMICFRS recs
3 ICIBI recs
10 IOPC recs
1 NAO rec
46 IMB recs
1 Scottish FAI
1 Article 2 learning point
3 detention investigation recs
3 DHR recs
42 LGO/SPSO decisions
2 CJINI reports
Browse by source
Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
Inquiry recommendations(61)— showing 50 strongest matches
R31 — Additional database access for CRB
Recommendation: As a priority, legislation should be brought forward to enable the CRB to access the following additional databases for the purpose of vetting: Her Majesty's Customs & Excise; National Criminal Intelligence Service; National Crime Squad; British Transport Police; and the …
Gov response: 6.93 These measures are included in the SOCPB. 6.94 Preliminary discussions have taken place with British Transport Police (BTP), C&E, NCS and the NCIS regarding the types of data held and how this could be …
Accepted
R30 — Overseas applicant checking
Recommendation: Proposals should be brought forward as soon as possible to improve the checking of people from overseas who want to work with children and vulnerable adults.
Gov response: The CRB undertook a comprehensive overseas survey in 2002, which was followed by a visit last year to Australia by the Deputy Chief Executive. This identified Australia as not only a high priority, in terms …
Accepted
R28 — Broader consent on Police Check Form
Recommendation: The consents that applicants currently give on the 'Police Check Form' should be sufficiently broad to enable the requisite checks to be undertaken.
Gov response: Initial consideration of the current consent statement requirements has been carried out, and it was proposed to incorporate this change within the change for Recommendation 27. However, until the data-sharing agreements with the various relevant …
Accepted
R27 — Information verification confirmation
Recommendation: Registered Bodies should be required to confirm that they have checked the information on the 'Police Check Form' in accordance with CRB guidance.
Gov response: As a consequence, a Proposed Change paper has been submitted to the CRB’s principal IT supplier, Capita, with an amended declaration by the registered person to emphasise the countersignatory’s unambiguous responsibility to authenticate any documentation, …
Accepted
ANG-13 — Stronger vetting aftercare and randomised re-vetting
Recommendation: By December 2024, the College of Policing, in collaboration with all force vetting units, should develop a stronger approach to force vetting aftercare in order to monitor an individual effectively throughout their career with the police and be aware of …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
ANG-10 — Vetting Code compliance for officer transfers
Recommendation: With immediate effect, all recruiting forces should have regard to the new Vetting Code of Practice, which requires the parent force to provide all relevant information requested about the transferee to enable an effective assessment of risk by the force …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
ANG-9 — Improve vetting decision-making quality and consistency
Recommendation: By March 2025, the College of Policing, in collaboration with force vetting units, should take steps to improve the quality and consistency of police vetting decision-making. This should include encouraging the use of greater professional rigour and curiosity when investigating …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
ANG-8 — Strengthen recruitment and vetting practices
Recommendation: By June 2024, the College of Policing, in collaboration with force vetting units, should take further steps to prevent those unsuitable for policing from joining the policing profession. This should include further developing the Vetting Code of Practice, Authorised Professional …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
COVID-M2.6 — Enact Socio-economic Duty
Recommendation: The UK government should bring into force in England section 1 of the Equality Act 2010, implementing the socio-economic duty. The Northern Ireland Assembly and Northern Ireland Executive should consider an equivalent provision within section 75 of the Northern Ireland …
Gov response: Remains under consideration The Executive fully recognises the importance of exploring the introduction of an equivalent socioeconomic provision here, noting that Section 28E of the Northern Ireland Act 1998 places a statutory duty on the …
Accepted
MAI-161 — Review CCTV monitoring SIA licence requirements
Recommendation: The requirement that only those monitoring CCTV under a contract for services need to hold an SIA licence should be reviewed.
Gov response: Accepted in full
Accepted
MAI-20 — Review licensing for security contractors
Recommendation: Consideration should be given to whether contractors who carried out security services should be required to be licenced.
Gov response: Accepted in full
Accepted
MACP-64 — Require policing plans to include targets for minority ethnic staff recruitment and retention
Recommendation: That the Home Secretary and Police Authorities' policing plans should include targets for recruitment, progression and retention of minority ethnic staff. Police Authorities to report progress to the Home Secretary annually. Such reports to be published.
Unknown
MACP-59 — Home Office review and monitor police selection and promotion standards for senior officers
Recommendation: That the Home Office review and monitor the system and standards of Police Services applied to the selection and promotion of officers of the rank of Inspector and above. Such procedures for selection and promotion to be monitored and assessed …
Unknown
R29 — Incomplete applications returned to Registered Body
Recommendation: Incomplete or withdrawn applications should in future be returned to the Registered Body, and not to the applicant.
Gov response: The CRB raised the necessary changes with its IT supplier, Capita, through the normal PPP Agreement Change Procedure. 6.81 The Contract Change Note has been signed and the change will need to be scheduled into …
Accepted
R20 — Standards for police vetting checks
Recommendation: HMIC should develop, with ACPO and the CRB, the standards to be observed by police forces in carrying out vetting checks. These should cover the intelligence databases to be searched, the robustness of procedures, guidance, training, supervision and audit.
Gov response: Working in conjunction with the police service, the CRB has taken the lead in developing a QAF to provide detailed guidance, with supporting interactive tools, to Disclosure Units on how to carry out their role. …
Accepted
ANG-11 — Strengthen information-sharing practices
Recommendation: By December 2024, the College of Policing, in collaboration with force vetting and recruitment units, should ensure that information-sharing practices, including data retention policies, are strengthened in order to prevent those who commit sexually motivated crimes against women and those …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
ANG-7 — In-person interviews and home visits for police candidates
Recommendation: With immediate effect, the College of Policing, in collaboration with force recruitment, should ensure that every new candidate applying to become a police officer in any police force undergoes an in-person interview and home visit. This should be designed to …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
DM-15 — Regular security clearance updates for police
Recommendation: Security clearance processes for police officers and police staff are fundamental to any anti-corruption strategy. Regular updating of the security status of each individual is essential to identify any concerns and to enable action to be taken in respect of …
Gov response: - Vetting capacity and demand reviewed resulting in staff increase in Vetting Unit and establishment of a dedicated vetting renewals team. - Vetting backlog significantly reduced and within tolerance. - Escalation process in place to …
Accepted
L78 — PNC Access Auditing
Recommendation: The Police Service should re-examine the rigour of the auditing process and the frequency of the conduct of audits in relation to access to the Police National Computer (PNC). Additional consideration should also be given to the number of people …
Gov response: The Metropolitan Police Service, Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services and the College of Policing have implemented or are implementing all of the Inquiry’s recommendations in relation to law enforcement. For …
Accepted
R23 — Database access for identity verification
Recommendation: Registered Bodies, or the CRB, should be able to check passports and driving licences presented as proof of identity against the Passport Service and Driver and Vehicle Licensing Agency (DVLA) databases.
Gov response: Provision for statutory data-sharing gateways between the CRB and UKPS, DVLA and DWP for the purpose of verifying applicant identity is included in the current SOCPB.
Accepted
R21 — Enhanced Disclosure for school staff
Recommendation: All posts, including those in schools, that involve working with children, and vulnerable adults, should be subject to the Enhanced Disclosure regime.
Gov response: The Criminal Justice Act 2003 provided for existing criteria in the Police Act 1997 regarding Enhanced Disclosures to be repealed, and for their replacement under new regulations. The following activities have now been completed. 6.27 …
Accepted
AG-4 — North West Armed Policing SOP Amendment
Recommendation: The North West Armed Policing Standard Operating Procedure on Weapons and Ammunition should be amended so that it only permits the use of new specialist munitions that have been approved in accordance with the Code of Practice on Police use …
Gov response: 20. The use of CS dispersal canisters by GMP during Operation Shire was a focus of concern for the Inquiry. The CS dispersal canisters had not been through the approval process that includes the identification …
Accepted
AG-3 — Code of Practice on New Weapons Approval
Recommendation: The Secretary of State for the Home Department should ensure that the new Code of Practice on Police use of Firearms and Less Lethal Weapons contains an express prohibition on the use of a new weapon system by the police …
Gov response: 16. The Government accepts this recommendation. On 14 January 2020, the Home Secretary approved the revised Code of Practice for Armed Policing and Less Lethal Weapons (LLW). The Code has now been published on The …
Accepted
ANG-6 — Review sexual offence allegations against serving officers
Recommendation: By September 2024, the National Police Chiefs' Council, in collaboration with all force vetting units, and building on the results of the recent data-washing exercise, should conduct a review of the circumstances of all allegations of indecent exposure and other …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
DM-14 — Register membership of organisations like Freemasons
Recommendation: All police officers and police staff should be obliged to register in confidence with the Chief Officer of their police force, at either their point of recruitment to the police force or at any point subsequent to their recruitment, their …
Gov response: 2.2.17. There were concerns about Freemasonry, and the potential for conflicts of loyalty among Freemasons who were also police officers, in the initial investigations. The report itself accepted that membership of the Freemasons was not …
Response Unclear
DM-9 — Regulation of private investigators
Recommendation: The Government should act on its stated intention in 2013 to require licensing measures, introduce legislation to ensure the creation and use of standards, and implement the recommendation in the 2016 review concerning the regulation of private investigators.
Gov response: 2.2.16. The Panel recommended the introduction of licensing for the private investigator sector. The government notes the positive steps the private investigator industry is taking towards raising standards through the progress of the Association of …
Response Unclear
MACP-66 — Require HMIC to inspect and report on police minority ethnic staff progress
Recommendation: That HMIC include in any regular inspection or in a thematic inspection a report on the progress made by Police Services in recruitment, progression and retention of minority ethnic staff.
Unknown
MACP-65 — Facilitate initiatives to increase qualified minority ethnic recruits in police services
Recommendation: That the Home Office and Police Services should facilitate the development of initiatives to increase the number of qualified minority ethnic recruits.
Unknown
MACP-3 — Grant Her Majesty's Inspectors full powers to inspect all Police Services.
Recommendation: That Her Majesty's Inspectors of Constabulary (HMIC) be granted full and unfettered powers and duties to inspect all parts of Police Services including the Metropolitan Police Service.
Unknown
R25 — Fingerprints for identity verification
Recommendation: Fingerprints should be used as a means of verifying identity.
Gov response: The results of the consultation by the CRB on using fingerprints for all disclosure applications were largely negative. The CRB is, therefore, working closely with the Home Office’s identity card programme, which is well in …
Accepted
R22 — Identity checking responsibilities
Recommendation: The Registered Bodies' precise responsibilities for checking identities need to be clarified urgently.
Gov response: Five suppliers and 15 Registered Bodies have been selected by the CRB to participate in the identification authentication pilot. This will involve the Registered Body making online ID checks for disclosure applicants. 6.36 In addition, …
Accepted
R19 — Registration scheme for working with children
Recommendation: New arrangements should be introduced requiring those who wish to work with children, or vulnerable adults, to be registered. This register – perhaps supported by a card or licence – would confirm that there is no known reason why an …
Gov response: Recommendation 19 proposes the establishment of a register of all those working with children or vulnerable adults, whether paid or unpaid. We believe that we have now found a way forward on registration, building on …
Accepted
R9 — Key principles of information management
Recommendation: The Code of Practice must clearly set out the key principles of good information management (capture, review, retention, deletion and sharing), having regard to policing purposes, the rights of the individual and the law.
Gov response: The Working Group took the view that the Code itself needed to cover high-level principles relevant to information management, and that, as set out in Recommendation 9, this should include provisions relating to the capture, …
Accepted
R8 — Information management Code of Practice
Recommendation: A Code of Practice should be produced covering record creation, review, retention, deletion and information sharing. This should be made under the Police Reform Act 2002 and needs to be clear, concise and practical. It should supersede existing guidance.
Gov response: A draft Code of Practice on Information Management for the police has been introduced for consultation and will be implemented by June 2005. The Code sets out the high-level principles for information management and sharing …
Accepted
R7 — Court results PNC transfer
Recommendation: The transfer of responsibility for inputting court results onto the PNC should be reaffirmed by the Court Service and the Home Office and, if possible, accelerated ahead of the 2006 target. At the least, that deadline must be met.
Gov response: The Home Office, the Department for Constitutional Affairs (DCA), ACPO, PITO and Criminal Justice IT (CJIT) have agreed that the preferred solution for inputting court results onto the PNC should be the electronic transfer of …
Accepted
R6 — PNC data quality inspection
Recommendation: The quality and timeliness of PNC data input should be routinely inspected as part of the Policing Performance Assessment Framework (PPAF) and the Baseline Assessments, which are being developed by Her Majesty's Inspectorate of Constabulary (HMIC).
Gov response: HMIC has fully incorporated PNC audit and inspection into the risk-assessed inspection regime supporting Baseline Assessment. The strengthened audit team is working to an updated set of protocols and the core performance measures have now …
Accepted
R5 — PNC Code of Practice implementation
Recommendation: The new Code of Practice, made under the Police Reform Act 2002, dealing with the quality and timeliness of PNC data input, should be implemented as soon as possible.
Gov response: Ministers have agreed that the new statutory Code of Practice, which has been developed in association with NCPE, should come into force on 1 January 2005. The Code of Practice makes clear the requirements for …
Accepted
R4 — PNC investment
Recommendation: Investment should be made available by Government to secure the PNC's medium and long-term future, given its importance to intelligence-led policing and to the criminal justice system as a whole. I note that PITO has begun this work.
Gov response: The central information service, currently provided by the PNC, will remain at the heart of police information management and specific improvements are planned in addition to IMPACT. The new Code of Practice setting standards for …
Accepted
R3 — Police IT procurement review
Recommendation: The procurement of IT systems by the police should be reviewed to ensure that, wherever possible, national solutions are delivered to national problems.
Gov response: The independent review team is due to report its findings on stage 1 to Ministers by the end of February 2005. The findings of the review will be published.
Accepted
AG-2 — HMICFRS Thematic Inspection of Armed Policing
Recommendation: Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (“HMICFRS”) should conduct a thematic inspection or inspections concerning: (i) the selection and training of officers authorised to use weapons requiring special authorisation (paragraph 2.3.1(b) of the Code of Practice …
Gov response: HMICFRS response to the Anthony Grainger Inquiry. 13. HMICFRS have now had the opportunity to consider recommendation 2 of the Anthony Grainger Inquiry. 14. HMICFRS note that the Inquiry Chair, His Honour Judge Teague, was …
Accepted
AR-3 — Commissioner to Appoint Debrief Officer
Recommendation: It is that in the event of a shooting by an MPS officer that results in death or serious injury, the Commissioner should thereupon appoint a senior officer to conduct a full, operational debriefing.
Gov response: This is directly linked to the point at 23.19 and forms part of the operating protocols for organisational learning debriefs. It is accepted. AC Rowley’s response to you in relation to DCC Chesterman’s national recommendation …
Accepted
AR-1 — Full Review of Operation Tayport
Recommendation: Thus, I recommend that, as soon as is reasonably practicable, the MPS undertake a full, thorough review of all aspects of Operation Tayport.
Gov response: No formal government response published. The Lord Chancellor and Secretary of State for Justice made a written statement to the House of Commons on 5 July 2013, the day the report was published. It names …
Accepted
ANG-15 — Remove barriers to reporting sexual offences by colleagues
Recommendation: With immediate effect, all police forces should take action to understand and confront the barriers that police officers and staff face when reporting sexual offences committed by a person that they work with or in the workplace. This is in …
Gov response: However, the report today highlights the need for further action and the government, in tandem with policing partners, will thoroughly consider the recommendations made by Lady Elish and respond in full in due course.
Accepted
DM-2 — DNA samples from Police Officer Z31's relatives
Recommendation: The Panel recommends that the Metropolitan Police consider the desirability and explore the possibility of obtaining samples of DNA from former Police Officer Z31's relatives, to compare it with the outstanding DNA recovered from the axe.
Gov response: - Independent forensic analysis completed. - Result – no evidence to support a match with any DNA obtained in this case. - Family of Daniel Morgan informed.
Accepted
SP30 — Autism spectrum disorder police training
Recommendation: 1. Lancashire Constabulary should strengthen its autism spectrum disorder‑related training for new officers and through continuous development. 2. National policing bodies, with input from the Department of Health and Social Care, should consider whether reforms to guidance or training are …
Gov response: Whilst this work will be led by national policing bodies, the Home Office and the Department for Health and Social Care (DHSC) are jointly providing input as required. Progress and next steps: - Options for …
Accepted
FENN-25 — Discuss closer links between British Transport Police and other forces
Recommendation: The British Railways Board as employers of the British Transport Police shall discuss with the Home Office closer links between the British Transport Police and other police forces.
Unknown
L80 — ACPO Post-employment Restrictions
Recommendation: Consideration should be given to the terms upon which ACPO rank officers are appointed and, in particular, whether these terms should include some limitation upon the nature of any employment within or by the media that can be undertaken without …
Gov response: The Metropolitan Police Service, Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services and the College of Policing have implemented or are implementing all of the Inquiry’s recommendations in relation to law enforcement. For …
Accepted
L79 — ACPO Guidance on Hospitality
Recommendation: The recent ACPO Guidance should more specifically spell out the dangers of consuming alcohol in a setting of casual hospitality (without necessarily specifying a blanket ban).
Gov response: The Metropolitan Police Service, Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services and the College of Policing have implemented or are implementing all of the Inquiry’s recommendations in relation to law enforcement. For …
Accepted
R26 — Address verification guidance
Recommendation: Guidance should be issued to Registered Bodies on how to verify that applicants have given a full and accurate account of their current and past addresses.
Gov response: The guidance issued to Registered Bodies has undergone a complete review to improve its content and usability.
Accepted
R24 — Photograph requirement for identity documents
Recommendation: There should be an expectation that documents produced to confirm identity should, wherever possible, include a photograph.
Gov response: The guidance issued to Registered Bodies has undergone a complete review to improve its content and usability. 6.52 A recommendation has been included in the revised guidance to Registered Bodies advocating that, wherever possible, identity …
Accepted
Prevention of Future Deaths reports(35)
David Oldfield
Concerns: The coroner raises concerns regarding the appropriate and justifiable use of tasers by firearms officers, noting discrepancies in the account of events immediately preceding the tasering.
Response (West Yorkshire Police): • The force referred the incident to the Independent Police Complaints Commission (IPCC) immediately, which subsequently determined a local investigation was appropriate. • The force reviewed officer accounts from the … (AI summary)
Responded
Maria Stubbings
Concerns: The report identifies gaps in identifying and monitoring UK nationals convicted of murder abroad upon their return to the UK. These include a lack of retrospective notification of foreign convictions and no mechanism to alert local police when they reside in an area.
Overdue
Jason Palmer
Concerns: The Firearms Unit lacked access to secure police logs detailing domestic incidents involving a serving police officer during his shotgun licence renewal. The coroner suggests that restricted logs could be reviewed at a senior level to share relevant information with the Firearms Unit for assessment.
Response (Devon Cornwall Police): • A thorough review of procedures and policies was undertaken to address the concern. • An electronic system was introduced to alert the Firearms Licensing Unit to incident logs relating … (AI summary)
Responded
Nicholas Rowley
Concerns: The coroner noted a lack of verbal consultation between medical practitioners and custody sergeants regarding detainee concerns and observation levels. There is a need for joint training on observation levels, precise observation specification, and risks of drug and alcohol abuse in custody.
Response (College of Policing): • The College of Policing stated it would incorporate guidance on verbal consultation between medical practitioners and custody sergeants into the Detention and Custody Authorised Professional Practice. • It confirmed … (AI summary)
Response (Staffordshire Police): • Guidance has been issued to custody staff and medical services providers to ensure verbal updates, which will be incorporated into Force Policy. • A Custody Training sub-group has been … (AI summary)
Response (G4S1): • G4S provides mandatory training to custody officers on setting observation levels, in line with PACE, ACPO, and College of Policing guidance. • G4S provides mandatory first aid training, including … (AI summary)
Responded
Paul McGuigan
Concerns: The coroner identified a complete misunderstanding by Greater Manchester Police (GMP) of the Notifiable Occupation Scheme, leading to an 18-month failure to make post-conviction notifications and no recording system for pre-conviction disclosures. Concerns were also raised about the incompleteness and lack of clarity in the proposed replacement scheme.
Response (Home Office): • The Home Secretary initiated a review of the Notifiable Occupations Scheme (NOS) due to public protection risks. • The Home Secretary decided to withdraw the NOS in March 2015. … (AI summary)
Response (Pennine Care NHS Trust): • The Trust stated it had taken steps to minimise the risk of similar problems arising in the future. (AI summary)
Response (Greater Manchester Police NOMS SIA): • The National Offender Management Service introduced new ICT systems for courts and a framework for supporting newly-qualified probation officers. • The National Offender Management Service stated it would issue … (AI summary)
Responded
Philmore Mills
Concerns: The coroner noted gaps in police training regarding the tactical option of containment for subjects with suspected excited delirium. Additionally, restraint training did not include the risk of death from take-down procedures.
Response (Philmore Mills): • The College of Policing produced a national training video reinforcing medical implications of restraint and good practice elements, including containment. • This video is scheduled to form part of … (AI summary)
Overdue
Olaseni Lewis
Concerns: Police training was insufficient on restraint techniques, the understanding of Acute Behavioural Disturbance (ABD), and the meaning of 'prolonged restraint'. The report also notes a lack of clarity on police and healthcare roles and issues with hospital staffing policy adherence.
Response (Metropolitan Police Service): • The Metropolitan Police Service (MPS) reformatted Standard Operating Procedures into "Toolkits" and replaced the Policing Mental Health SOP with a Mental Health Toolkit. • Officer Safety Training (OST) modules … (AI summary)
Response (South London and Maudsley NHS Trust): • The Trust operates a Mandatory Training Policy (Version 1.2 – April 2015) to monitor training logs for all professional groups. • The policy specifies immediate actions, including booking training … (AI summary)
Responded
Richard Davies
Concerns: The coroner raises concerns about Bedfordshire, Cambridgeshire and Hertfordshire Police's use of unbonded 5.56mm ammunition, which was not the type recommended by ACPO since 2005 due to identified fragmentation risks.
Response (Bedfordshire Police): • The BCH APU has moved to using 55 grain tactical bonded 5.56 ammunition, as recommended in the May 2012 ACPO circular, for all operational purposes. • The BCH APU … (AI summary)
Overdue
Karl Brunner
Concerns: The coroner notes police officers lack knowledge of choking risks for suspects who have swallowed drugs during detention. Additionally, provided mouth and face guards are defective and inappropriate for high-risk suspects, meaning they are not carried or used.
Response (Bedfordshire Police): • Bedfordshire Police officers, special constables, detention officers, and Police Community Support Officers receive annual First Aid training, which includes a module on managing choking incidents. • Officers are instructed … (AI summary)
Overdue
Dane Pearson
Concerns: Police issued a CAWN without proper evidence, rationale, or risk assessment for a vulnerable person, and failed to communicate the decision to drop the investigation.
Response: • The College of Policing stated it would release updated guidance for Child Abduction Warning Notices (CAWNs) to include risk assessment and clear explanation of events, while Greater Manchester Police … (AI summary)
Overdue
Duncan Tomlin
Concerns: Training does not sufficiently emphasise the heightened risks of prone restraint when multiple factors affect breathing. There are also concerns that officers' training prioritises speedy removal of a restrained person rather than an opportunity to assess their condition once control is obtained.
Response (College of Policing): • The Self Defence Arrest and Restraint (SDAR) group will amend existing advice to include specific safety warnings for officers regarding the increased risk of prone restraint when multiple factors … (AI summary)
Response (Sussex Police): • Sussex Police stated that national training packages are delivered, and any alterations to lesson plans will be done in conjunction with the College of Policing and NPCC, with expected … (AI summary)
Overdue
Catherine Horton
Concerns: The coroner identified insufficient staffing and high workload within the Metropolitan Police Service's persons' unit, which contributed to an incorrect closure of a person investigation before a welfare check was completed. This raises concerns about resource allocation and the recognition of the unit's life-saving function.
Response (Metropolitan Police Service): • The Metropolitan Police Service (MPS) implemented a new Basic Command Unit (BCU) model, which included an investment in additional posts for Missing Persons Units (MPUs) and integrated them into … (AI summary)
Responded
Aidan Ridley
Concerns: The coroner identified concerns regarding a police call handler's advice not to turn a person over and their inadequate guidance to seek ambulance service advice. The report also notes insufficient training and supervision for call handlers.
Response (Wiltshire Police): • Wiltshire Police sought national guidance, which confirmed that police call handlers should not provide first aid advice. • This guidance has been communicated to all call handling staff, and … (AI summary)
Responded
Anthony Carroll
Concerns: The coroner noted a potential public misunderstanding regarding speed limits for police emergency vehicles and raised concerns about the absence of a visual indicator in police cabs to confirm siren activation, following instances where officers mistakenly believed sirens were on.
Response (National Police Chiefs' Council): • The National Police Chiefs' Council stated it would not adopt a national 20mph cap policy for emergency vehicles and had no plans to undertake publicity regarding the speed limit … (AI summary)
Responded
Anthony Preston
Concerns: The coroner highlighted the need to review the Police Missing Person Policy to ensure its effectiveness and suitability for purpose.
Overdue
Hamish Howitt
Concerns: Police officers did not recommend hospital attendance for an individual appearing inebriated but with a serious underlying injury. The coroner identified a need for enhanced police training and national policy on ensuring medical assessment for such individuals.
Response (Avon and Somerset Police): • Avon and Somerset Constabulary circulated an internal bulletin to all officers, providing guidance on head injuries and the requirement to seek medical assistance if suspicion exists. • The Constabulary … (AI summary)
Response (Home Office): • The College of Policing continually reviews the content of the curriculum for officers. • The concerns raised will be addressed through the formal policing First Aid governance routes. (AI summary)
Response (College of Policing and National Police Chiefs Council): • The NPCC First Aid Forum reviews all coroner reports and inquests related to police first aid provision as a standing agenda item. • The College of Policing is reviewing … (AI summary)
Responded
Leon Briggs
Concerns: The coroner identified that the local S136 Multi-Agency Policy requires streamlining and reformatting to be fit for purpose. There is also insufficient training for police and ambulance crews on recognising medical emergencies and the effects of restraint, alongside inadequate monitoring of detainees subject to restraint.
Response (East of England Ambulance Service): • EEAST confirmed that patients detained under s.136 and restrained by police are now treated as Category 1 calls, in line with an updated Standard Operating Procedure. • EEAST’s Mental … (AI summary)
Response (Bedfordshire Police): • Bedfordshire Police officers met with partners to review and update the local multi-agency Section 136 policy, with a revised policy due to be signed off. • Officers receive training … (AI summary)
Response (Association of Ambulance Chief Executives): • The Association of Ambulance Chief Executives (AACE) confirmed that national S136 guidance has been revised and issued, including specific wording on ambulance service response categories, clinician involvement during restraint, … (AI summary)
Responded
Trevor Smith
Concerns: The coroner identified a lack of clear guidance for police to record and cascade relevant information from MARAC meetings to officers, leading to critical information not reaching the firearms team. Concerns were also raised regarding officers' confusion about rescue breaths during CPR and the absence of a policy for appointing a CPR coordinator.
Response (College of Policing): • A national circular will be published to raise awareness of the concerns and recommend forces consider local policy and practice for recording and sharing MARAC information. • The issue … (AI summary)
Response (West Midlands Police): • West Midlands Police has recruited and trained dedicated MARAC minute takers, with MARAC minutes subject to regular dip samples and audits since summer 2021. • The Chief Firearms Instructor … (AI summary)
Responded
Anthony Fitzpatrick
Concerns: Healthcare professionals used inconsistent and subjective criteria for risk assessment, leading to variable and poorly understood risk grades. The coroner also noted a lack of adherence to online training materials and no plan to address these issues.
Overdue
Louise Bailey
Concerns: The current system and training for police drivers does not provide them with sufficient information to determine if other units are closer, which prevents them from completing a full risk assessment before responding to emergency calls.
Response (National Police Chiefs' Council): • The National Police Chiefs' Council and College of Policing stated that Roadcraft is a reference tool for driver training, not a definitive police policy document. • They confirmed that … (AI summary)
Response (Metropolitan Police Service): • The Metropolitan Police Service (MPS) is amending its Airwave manual to state that officers should not use the radio to self-assign to emergency incidents. • The MPS is procuring … (AI summary)
Responded
Nicholas Dumphreys
Concerns: The informal structure of the National Association of Police Fleet Managers may not robustly disseminate safety-critical information to all forces. Furthermore, there is no formal policy to prevent faulty police vehicles from being auctioned to the public, and no national standards for police garages.
Response (National Police Chiefs Council): • A reorganisation of the NPCC Fleet structure has taken place, and a new NPCC-led governance and delivery structure is being established to ensure NPCC ownership and direction of all … (AI summary)
Responded
Michael Roberts
Concerns: An inaccurate DBS certificate failed to record a past violent offence, which allowed Mr Roberts to be employed in a role with access to firearms. The coroner noted it was unclear whether the error originated with the DBS or the Metropolitan Police Service.
Overdue
Maxine Davison, Lee Martyn, Sophie Martyn, Stephen Washington and Kate Shepherd
Concerns: The coroner noted that numerous recommendations from previous inquiries regarding training for police staff involved in firearms licensing decisions had not been implemented. There has been a long-standing failure to develop and maintain nationally accredited training for firearms licensing staff, including in assessing applicant suitability.
Response (Merseyside Police): • Merseyside Police Firearms Enquiry Officers have completed nationally recognised training and are enrolled in online training. • The force has a robust governance structure, including a risk matrix, and … (AI summary)
Response (Avon and Somerset Police): • Avon and Somerset Police completed a review of all certificates that had been seized, refused, revoked, or surrendered and then subsequently approved over the past five years. • The … (AI summary)
Response (North Wales Police): • The force conducted a full review of 34 cases in 2021 where firearms certificates had been returned, finding the decisions to be correct. • Current practice includes bimonthly dip … (AI summary)
Response (Dorset Police): • Dorset Police revised its training provision for the Firearms and Explosives Licensing Unit, delivering a bespoke program to all staff. • All staff completed a Firearms Enquiry Officer course, … (AI summary)
Response (South Wales Police): • South Wales Police conducted a peer review of firearms certificates in October 2021, and a further review covering a five-year period is currently underway. • Since 2021, South Wales … (AI summary)
Response (North Yorkshire Police): • North Yorkshire Police established a Gold group to oversee its response to the PFD reports. • The force commenced a review of records related to firearms certificates seized, refused, … (AI summary)
Response (Lancashire Constabulary): • Lancashire Constabulary staff received a 3-day training package in November 2021, and a programme of continuous professional development has been introduced. • In-house training has been provided for Force … (AI summary)
Response (Greater Manchester Police): • Greater Manchester Police is reviewing 70-80 firearms certificate cases from the past five years where certificates were previously seized, refused, revoked, or surrendered and then subsequently approved, with this … (AI summary)
Response (College of Policing): • The College of Policing is developing revised and updated Authorised Professional Practice (APP) on firearms licensing. • The College stated it would develop a national training course for firearms … (AI summary)
Response (Norfolk Constabulary): • Norfolk and Suffolk Constabularies commissioned external training for all Firearms Licensing Unit Enquiry and Licensing officers, commencing in May 2023. • The Constabularies committed to a strategic review of … (AI summary)
Response (Gloucestershire Constabulary): • Gloucestershire Constabulary confirmed that a review would be undertaken. • The Constabulary indicated it would endeavour to complete these reviews by 2 October 2023. (AI summary)
Response (Surrey Police): • Surrey Police Firearms Enquiry Officers and supervisors have attended a firearms licensing course. • All Firearms and Explosives Licensing Unit staff received training on Statutory Guidance in 2022, which … (AI summary)
Response (Essex Police): • Essex Police stated it would review all decisions to return firearms over a five-year period, with completion anticipated by October 2023. • The force confirmed it had delivered local … (AI summary)
Response (Sussex Police): • Sussex Police will undertake a review of firearms and shotgun licensing decisions made over the last five years, prioritising cases where firearms were seized and subsequently returned. • The … (AI summary)
Response (Kent Police): • Kent Police has directed a review of firearms and shotgun licensing within the force. • The review will prioritise 102 cases where certificates were seized or surrendered and then … (AI summary)
Response (Bedfordshire Cambridgeshire and Hertfordshire Police): • The force has instructed three reviews of past firearms licensing decisions and intelligence reports, allocating additional resources for their completion within six months. • Force policy and procedures were … (AI summary)
Response (West Mercia Police): • West Mercia Police has developed a local training package for Firearms Licensing Unit staff and is working to present it for potential national adoption. • The force will conduct … (AI summary)
Response (Northamptonshire Police): • Northamptonshire Police committed to prioritising reviews of cases where firearms were returned after seizure or surrender. • The force stated it would review cases where applications were refused or … (AI summary)
Response (City of London Police): • The City of London Police stated it would review its Standard Operating Procedures for firearms licensing, covering applications, annual renewals, and returns, to ensure robust checks across medical, crime … (AI summary)
Response (West Midlands Police): • The attached report details actions taken and proposed concerning a review of firearms certificates over the past five years. • The attached report outlines the training undertaken by staff … (AI summary)
Response (Lord Chief Justice of England and Wales): • The Lord Chief Justice stated that the report did not substantiate the suggestion that judges are not giving firearms licensing appeals necessary consideration or applying incorrect legal tests. • … (AI summary)
Response (Nottinghamshire Police): • Nottinghamshire Police has identified a dedicated resource and commenced a review of firearms licensing decisions, working backwards from April 2023 for a period of four years. • The review … (AI summary)
Response (Durham Constabulary): • Durham Constabulary's Firearms Enquiry Officers receive annual training and continuing professional development in approved practice. • New staff joining the department are supported through tutorship, mentoring, and continuing professional … (AI summary)
Response (Devon and Cornwall Police): • Devon and Cornwall Police completed a review of firearms certificates from January 2020 onwards that had been seized, refused, revoked, or surrendered and then subsequently approved, identifying cases requiring … (AI summary)
Response (Metropolitan Police Service): • The Metropolitan Police Service (MPS) developed and delivered its own training package for Firearms Enquiry Team (FET) staff, ensuring ongoing accreditation, continuous professional development, and regular updates to reflect … (AI summary)
Response (Leicestershire Police): • Leicestershire Police stated it would review all certificates seized, refused, revoked, or surrendered and subsequently approved over the past five years, from April 2018. • The review will be … (AI summary)
Response (Staffordshire Police): • Staffordshire Police provided details of actions taken and proposed regarding a review of firearms certificates over the last five years. • Staffordshire Police provided details of training undertaken and … (AI summary)
Response (Home Office): • The Home Office initiated a public consultation on recommendations concerning police power of entry, mandatory prohibition thresholds, and the referee system for firearms licensing. • The government stated it … (AI summary)
Response (Thames Valley Police): • Thames Valley Police stated it would review all seized and returned guns over a five-year period. • The force indicated it would review all grants that had previously been … (AI summary)
Response (Devon and Cornwall Police): • Devon and Cornwall Police completed a review of 611 firearms and shotgun certificates issued between May 2018 and December 2019. • The review identified 11 cases where internal processes … (AI summary)
Response (Suffolk Constabulary): • Norfolk and Suffolk Constabularies stated they would carry out a review of a significant sample of cases, with a wider review to be triggered if concerns are identified. • … (AI summary)
Response (Warwickshire Police): • Warwickshire Police will adopt a national approach to review firearms and shotgun licensing decisions. • The review will prioritise cases where firearms were seized or surrendered and subsequently returned, … (AI summary)
Response (Derbyshire Police): • Derbyshire Police has improved IT systems for recording and sharing information on firearms licence holders, including automatic notifications to the firearms licensing team. • Firearms Enquiry Officers have received … (AI summary)
Response (Dyfed Powys Police): • Dyfed Powys Police will undertake a further review of decision files where firearms have been seized following an incident and subsequently returned. • The force will formalise a training … (AI summary)
Responded
Angela Craddock
Concerns: The coroner noted a lack of pre-sentence or post-sentence review for the offender, and that details of a restraining order were not effectively communicated within the prison or to community rehabilitation services. This meant staff were unaware of the order and its breaches, impacting risk assessment and recall procedures.
Response (Sodexo Government): • The Admissions department now photocopies all relevant documents, including restraining orders, upon receipt for collection by the Public Protection Team. • The Custody Department scans and emails restraining orders … (AI summary)
Response (HM Prison and Probabtion Service): • Cheshire HMCTS has introduced Dedicated Domestic Abuse Courts, with HMCTS, CPS, and Cheshire Police and Probation Services working to improve information sharing for sentencers. • The Probation Service is … (AI summary)
Responded
Ivan Ignatov
Concerns: The required face-to-face mental health assessment for the detainee did not take place. The police custody system also lacked a structured way to record a detainee's first arrest and other key risk factors, hindering comprehensive risk assessment.
Response (Dorset and Wiltshire Fire and Rescue): • The Service confirmed its commitment to the Joint Emergency Services Interoperability Programme (JESIP) principles. • It stated that all incident commanders are trained in JESIP doctrine and their application … (AI summary)
Response (Dorset Police): • Dorset Police updated the Niche system to include a dropdown menu for capturing detainee risk factors and is implementing further changes to prompt consideration of detainee risk and vulnerability … (AI summary)
Response (Maritime and Coastguard Agency): • HM Coastguard stated it had substantive plans in place to work with partners locally and nationally to improve safety. (AI summary)
Response (National Fire Chiefs Council): • The National Fire Chiefs Council (NFCC) tracks Prevention of Future Deaths Reports and shares them with its members. • The NFCC will establish a process to provide additional national … (AI summary)
Response (South Western Ambulance Service NHS Foundation Trust): • SWASFT implements Joint Emergency Services Interoperability Principles (JESIP) through regular training for all staff and commanders to improve multi-agency working and clear communication. • The Trust is strengthening relationships … (AI summary)
Response (NHS England): • NHS England noted that Dorset Healthcare Criminal Justice Liaison and Diversion Team and Dorset Police are implementing a new referral form and process, joint training, and a review of … (AI summary)
Response (Royal National Lifeboat Institution): • The Royal National Lifeboat Institution (RNLI) is updating its ResilienceDirect platform page to provide details on its capabilities to emergency services partners. • The RNLI is compiling material to … (AI summary)
Response (NicheRMS): • The facts of the report have been circulated to Niche Technology customers. • Views are being sought on changes needed to reduce the chance of a similar occurrence. • … (AI summary)
Response (College of Policing): • The College of Policing stated it would amend the checklist for custody officers regarding detainee assessment and inform forces of this change. • The College noted it has produced … (AI summary)
Response (Associations of Ambulance Chief Executives): • The Associations of Ambulance Chief Executives (AACE) stated it is not constituted to mandate or direct UK ambulance service clinical practice. • AACE noted it is not responsible for … (AI summary)
Response (National Police Air Service): • The Senior Coroner's requested visit to NPAS Bournemouth has been completed. • NPAS and HMCG have agreed to hold joint familiarisation briefings and monthly communication meetings. • Work will … (AI summary)
Responded
Carl Fullalove
Concerns: Police training on Acute Behavioural Disturbance (ABD) focused rigidly on specific symptoms, potentially causing officers to miss nuanced signs of drug-induced ABD and the associated risks of prone restraint. There was also a noted absence of training on calming de-escalation for individuals under the influence of stimulant drugs.
Response (College of Policing): • The College of Policing updated the First Aid Learning Programme (FALP) to include a revised learning outcome on recognising signs and symptoms of Acute Behavioural Disturbance (ABD). • A … (AI summary)
Overdue
William Helstrip
Concerns: The initial police investigation did not adequately consider information about the deceased's drug sourcing via the "Dark Web" and Royal Mail, resulting in a delayed investigation and the loss of critical time-sensitive evidence.
Response (Humberside Police): • Humberside Police appointed a Senior Investigating Officer to conduct a full investigation review. • The Force committed to implementing five learning recommendations, including creating an intranet resource, refreshing training … (AI summary)
Responded
Meghan Chrismas
Concerns: The report notes insufficient supervision of call handlers in the Hampshire Police Control Room, with no clear plan for improvement. It also describes a lack of adequate structure for timely information sharing between NHS and private healthcare providers.
Response (Hampshire and Isle of Wight Constabulary): • Control room staff and supervisors received training in THRIVE risk assessment between October and December 2023. • Clear guidance on supervisory review responsibilities was issued in December 2023, with … (AI summary)
Response (NHS England): • NHS England is working to enhance the sharing of patient information with commissioned Voluntary, Charity and Social Enterprise (VCSE) and independent/private sector providers. • The Summary Care Record (SCR) … (AI summary)
Responded
Chad Allford
Concerns: The coroner noted a lack of training for police officers in managing drug concealment in the mouth, including awareness of risks to life for the individual and safety risks for officers when intervening. There is no standard guidance or training provision for officers in drug arrest units for such situations.
Response (Derbyshire Constabulary): • Derbyshire Constabulary designed and implemented a lesson plan on drug concealment in the mouth for training. • It has been mandated that initial and refresher safety training include at … (AI summary)
Response (College of Policing): • The College of Policing is revising the Personal Safety Manual to include guidance on dealing with articles in the mouth. • Future versions of the manual will include guidance … (AI summary)
Responded
Robert Evans
Concerns: The coroner raises concerns about the lack of guidance for officers when managing individuals suspected of swallowing drugs during a stop and search who are not arrested, particularly regarding powers to convey them to hospital and the advice provided upon release.
Response (National Police Chiefs Council): • The NPCC Stop & Search portfolio will work to ensure officers are equipped to resolve incidents involving suspected drug ingestion. • The portfolio will provide training and guidance to … (AI summary)
Response (College of Policing): • The College of Policing stated that its Authorised Professional Practice (APP) on Detention and Custody provides guidance for cases involving suspected swallowed drugs. • The APP specifies that such … (AI summary)
Responded
Sean Fitzgerald
Concerns: The coroner identified gaps in the training and guidance for firearms officers concerning the timing of 'armed police' announcements, specific tactical options like 'hard stops,' and the application of lethal force principles. There were also concerns about the effectiveness of post-incident review and learning.
Response (College of Policing): • The College of Policing drafted additional guidance concerning the provision of key police witness accounts in the post-incident context. • This guidance has been published in a National Police … (AI summary)
Overdue
Elaine Tarbuck
Concerns: Concerns include significant delays in forced entry during welfare checks due to sub-optimal information gathering and classification, a lack of clarity on legal entry powers, and the impact of the 'Right Care, Right Person' policy on initial emergency response.
Response (Greater Manchester Police): • Greater Manchester Police (GMP) provided feedback to the call handler involved in the incident and acknowledged suboptimal elements in the handling of the concern for welfare call. • GMP … (AI summary)
Response (North West Ambulance Service NHS Trust): • North West Ambulance Service (NWAS) has delivered targeted training briefs to enhance understanding of Concern for Welfare criteria. • NWAS has implemented collaborative measures with Greater Manchester Police (GMP), … (AI summary)
Response (College of Policing): • The College of Policing stated it is reviewing the Right Care, Right Person (RCRP) toolkit to provide clearer guidance on risk assessment in control rooms for ambiguous cases. • … (AI summary)
Responded
Ann Laskowsky
Concerns: The West Yorkshire Police first aid training was inadequate, especially regarding assessment of normal breathing and responsiveness. Operational officers also lacked knowledge and promotion of the 'Partner Triage Line' medical advice service.
Response (College of Policing): • The College of Policing completed a comprehensive review of its First Aid Learning Programme (FALP) in 2023, expanding its content and training time. • The FALP now includes learning … (AI summary)
Response (West Yorkshire Police): • First Aid Trainers now teach officers that if they cannot obtain a suitable response from a casualty using voice or pain, the casualty is unresponsive, and an ambulance should … (AI summary)
Response (National Police Chiefs Council): • A full review of the Police First Aid Learning Programme content was conducted in 2023 and implemented this year. • The review mandated that assessment of breathing and responsiveness … (AI summary)
Responded
Richard Haddock
Concerns: The police process for notifying the Firearms Licensing Department of prosecutions was ineffective, and the department did not check a relevant PNC record for over a year before returning a shotgun.
Response (Devon Cornwall Police): • A Continuous Assessment Team (CAT) has been established within the Firearms Licensing and Explosives Unit (FELU) to conduct ongoing suitability reviews of firearms and shotgun licence holders. • Daily … (AI summary)
Responded
Benjamin Websdale
Concerns: The coroner noted the absence of local or national data on police officers who died by or attempted suicide during misconduct investigations. There were also concerns about inconsistent implementation of the "STEP" campaign for officers exposed to trauma.
Response (National Police Chiefs Council): • A paper recommending a requirement for consistent data reporting on police suicides to the Chief Medical Officer for policing was approved in March 2026. • A national approach to … (AI summary)
Responded
Select committee recommendations(60)— showing 50 strongest matches
#18 —
Recommendation: We welcome the department’s work towards establishment of a mandatory national licensing database covering all taxi and private hire drivers, vehicles and operators. The database should enable licensing authorities to confirm licence status, licensing history and the responsible authority quickly …
Response status not verified
#17 —
Recommendation: The absence of a comprehensive national database makes it harder for licensing authorities to make safe and consistent decisions, particularly where drivers, vehicles and operators work across authority boundaries. We welcome the fact that the department has started work to …
Response status not verified
#16 —
Recommendation: We welcome the commitment from government that it intends, through legislation, to improve transparency and information sharing. The department should work with the Home Office to place information sharing between policing bodies and licensing authorities on a statutory footing so …
Response status not verified
#15 —
Recommendation: We recognise that there are established routes for sharing safeguarding and risk information between the police and licensing authorities. However, in practice, information sharing remains inconsistent and results in uneven access to information that is crucial for public protection. (Conclusion, …
Response status not verified
#12 —
Recommendation: We agree with the minister that every local authority must require drivers to have an enhanced DBS check and to be checked against the adults’ and children’s barring lists. We also recommend that requirements for safeguarding training and clear requirements …
Response status not verified
#11 —
Recommendation: An enhanced DBS check is the highest level of criminal record check available, yet it seemingly does not guarantee that licensing authorities receive all the information they need to make sound judgements about licence applications. We are concerned that the …
Response status not verified
#4 — Phased rollout of Awaab’s Law mitigates risks of resource diversion and inconsistent application.
Recommendation: We agree with the Government’s decision to rollout Awaab’s Law in phases, focusing on tackling the most dangerous hazards first. There are risks that efforts to comply with these regulations result in providers diverting resources away from the services they …
Response attribution not verified
#5 — Mandate common national standards for police vetting, making vetting upon transfer statutory
Recommendation: Common standards for vetting should be enforced nationally, with sanctions upon non-compliant forces. We recommend the Government make vetting upon transfer a statutory requirement within the lifetime of the current Parliament. It should also ensure all forces immediately implement His …
Response attribution not verified
#10 —
Recommendation: The National Audit Office reported that the vetting process used during recruitment had a disproportionate effect on ethnic minority applicants. Applicants of Asian and Black heritage had lower pass rates than those of White heritage and were more likely to …
Response attribution not verified
#9 — Enable police forces to proactively access PND for adverse information on officers and staff
Recommendation: We support the recommendation from HMICFRS that by 31 December 2023 Chief Constables make routine use of the PND to discover otherwise unreported adverse information about officers and staff. We recommend that the Government, and HMICFRS, urgently work with the …
Gov response: 14. The NPCC asked all forces to check officers and staff against the PND. Aside from this, the NPCC is working to develop a continuous integrity screening programme which will aim to improve intelligence sharing/flagging …
Acknowledged
#23 —
Recommendation: The Department’s capability is split across multiple teams that function mostly independently, with siloed working, duplication, unclear roles, and missed investigative opportunities contributing to weak outcomes and low financial returns on counter-fraud activity.63 The Department’s counter- fraud and police teams …
Response status not verified
#5 —
Recommendation: The fragmented structure of the Department’s counter-fraud and police teams limits its ability to respond effectively to allegations of fraud and economic crime or to understand how cases are progressing. The Department is a large and complex organisation, and it …
Response status not verified
#11 —
Recommendation: In July 2021, the Home Affairs Select Committee reported that it was extremely disappointing that 22 years after the publication of the Macpherson report the police service is still a very long way from being representative of the diverse communities …
Response attribution not verified
#8 — Inadequate intelligence hinders detection and intervention in police misconduct and re-vetting opportunities
Recommendation: Without appropriate intelligence, forces cannot detect patterns of misconduct or criminal behaviour among officers and staff, or act on them. Proactively alerting forces to new adverse information would provide a valuable opportunity for re- vetting or intervention which may, in …
Response attribution not verified
#3 — Inconsistent police vetting practices and evaded transfer vetting undermine public trust
Recommendation: Some will be attracted to a career in policing precisely because it provides a position of power that can be exploited or abused. Vetting upon recruitment and in-service needs to reflect this. It cannot be right that vetting practices vary …
Response attribution not verified
#24 —
Recommendation: The NAO highlighted that the Department’s teams lack awareness of each other’s criteria and thresholds for pursuing or prioritising cases.67 We questioned the Department whether this, combined with its structure, would make it challenging for it to decide the most …
Response status not verified
#11 —
Recommendation: The Department recognised that there has been a “tricky relationship” in the past between its counter-fraud and police teams, with issues around willingness to share information impacting the timeliness of reporting on case progress.22 It told us it believes these …
Response status not verified
#9 —
Recommendation: Previous reviews of Defence policing have highlighted issues relevant to how the Department manages fraud and economic crime. These include siloed working and mistrust between counter-fraud and police teams, inefficiencies and duplication, while the relatively few criminal investigations tend not …
Response status not verified
#29 —
Recommendation: The Department recognised that the Formula was out of date but told us that, as there was no credible alternative available, it was confident that it was appropriate to use the existing formula to allocate the 20,000 officers.44 The National …
Response attribution not verified
#28 —
Recommendation: The Department based the allocation of the 20,000 additional officers between police forces on the long-outdated Police Allocation Formula.41 Our predecessor Committee noted that this formula was obsolete and in 2018 recommended that “The Department must urgently commit to reviewing …
Response attribution not verified
#12 —
Recommendation: The recent Strategic Review of Policing also concluded that the Programme was ‘having a negligible impact on workforce diversity’.18 We asked the Department if it was disappointed that the comment had been made. The Department told us that it did …
Response attribution not verified
#4 —
Recommendation: We are concerned that the distribution of new officers may not give police forces what they need to respond to the demands they face. The Department has set recruitment targets for each police force based on the Police Allocation Formula …
Response attribution not verified
#4 —
Recommendation: The current sanctions are not effective in deterring people from committing waste crime. Under the current regime almost anybody can register with the Agency as a waste carrier and present themselves to the public as a legitimate person to take …
Response attribution not verified
#3 —
Recommendation: HMPPS has failed to provide police forces and the Probation Service with timely access to the tagging information they need to effectively supervise offenders and protect the public. HMPPS expected Gemini and the user portal to enhance probation officers’ supervision …
Response attribution not verified
#12 — Publish timetable for creating automatic gross misconduct offences list by year-end
Recommendation: There are circumstances where the public would hold dismissal appropriate but current regulations do not provide a clear mechanism for it. Dismissing an officer who fails re-vetting should be straightforward and we welcome the Home Office’s commitment to this. We …
Response attribution not verified
#4 — Empower College of Policing to mandate consistent, values-based recruitment processes for all forces
Recommendation: We recommend the Home Office empower the College of Policing to require forces to use consistent recruitment processes which include values-based interviewing. We expect to see all forces aligning recruitment processes and utilising values-based interviewing within 12 months.
Gov response: 4. Values based interviewing is part of the police recruitment process. College of Policing guidance for post assessment in-person interviews contains a pool of questions that is competency and values focussed. All 43 forces complete …
Position Not Stated
#26 —
Recommendation: We asked the Department about the feedback given to whistleblowers from the Confidential Hotline. The Department told us that feedback is provided to whistleblowers in every case, noting that details provided would be case-specific. However, the separate case management systems …
Response status not verified
#25 —
Recommendation: The Department told us it is “improving and consolidating [its] approach to the Confidential Hotline and the case management system”, as well as exploring the possibility of providing officials in Fraud Defence with access to the Ministry of Defence Police …
Response status not verified
#2 —
Recommendation: The Department has not responded to the huge potential fraud risk it faces with the degree of focus and leadership we would expect. Previous reviews of Defence policing have repeatedly identified siloed working, weak ownership and a lack of trust …
Response status not verified
#19 —
Recommendation: The Department’s failure to deliver NLEDS to date means that the increasingly fragile PNC system has not been replaced, bringing greater risks for police operations and requiring the police to bear more cost. In this report we have already mentioned …
Response attribution not verified
#31 —
Recommendation: The National Audit Office reported that to demonstrate value for money in the longer term, the Department must show that the investment in additional officers has better enabled police forces to reduce crime and increase public confidence in policing. To …
Response attribution not verified
#30 —
Recommendation: We asked whether the Programme was about more ‘bobbies on the beat’ rather than tackling the more complex areas of crime that are growing, such as serious sexual offences and fraud. The Department told us that the Programme would not …
Response attribution not verified
#26 —
Recommendation: These challenges were particularly evident in relation to the Metropolitan Police Service, which has faced a number of recent high-profile incidents involving serving police officers. In his evidence to the Home Affairs Select Committee in April 2022, the Acting Commissioner …
Response attribution not verified
#21 —
Recommendation: We asked the Department how it was confident that these changes in approach, particularly the online assessment process, were ensuring police forces were recruiting the right people and avoiding the recurrence of historic issues. The Department told us that the …
Response attribution not verified
#9 —
Recommendation: Policing in England and Wales has struggled with increasing ethnic diversity within its ranks. Based on the 2011 census some 14% of the population of England and Wales are from ethnic minority groups, but in 2019 only 6.9% of serving …
Response attribution not verified
#1 —
Recommendation: On the basis of a report by the Comptroller and Auditor General, we took evidence from the Home Office (the Department) about the Police Uplift Programme (the Programme).1
Response attribution not verified
#6 —
Recommendation: Government has not yet set out what impact the Programme will have on forces’ ability to tackle crime, the public’s trust in policing or the wider Criminal Justice System. The success of the Programme to date is in part due …
Response attribution not verified
#1 —
Recommendation: Police forces’ resources are stretched, so it seems unsatisfactory that they bear most of the cost of processing applications for firearms licences. It would seem desirable to move towards a situation where those people seeking a licence pay a fee …
Response attribution not verified
#10 —
Recommendation: Thirdly, shooting organisations like the British Association for Shooting and Conservation have expressed concerns that “there remain too many loopholes for the forces to choose from”.26 They state that this may cause inconsistencies between police forces dealing with firearms, saying …
Response attribution not verified
#18 —
Recommendation: On funding, the Department confirmed that it might give forces funds to ‘come on board’ and test things early, and that it had put aside a £30 million contingency, specifically to work with individual forces on their adoption of the …
Response attribution not verified
#17 —
Recommendation: We asked about the inherent difficulty of reconciling the need to maintain the autonomy of individual police forces with the need to implement co-ordinated and consistent IT transformation across all of the forces. The Department said it accepted that the …
Response attribution not verified
#16 —
Recommendation: The Department told us that the approach it is now taking is “to have the police on the inside”, with policing involved in all the decision-making at every single level.29 The Department said that previously in the programme, police had …
Response attribution not verified
#15 —
Recommendation: The former SRO acknowledged that the Department had not achieved the sense of partnership with the police that it would have liked and that, following the first reset and finding things were even worse than previously realised, it was understandable …
Response attribution not verified
#14 —
Recommendation: Despite the Department’s attempt to reset the programme in 2019, the police continued to have concerns about progress. In September 2020, the programme’s Chief Constables’ Reference Group stated that a failure to deliver against a proposed second reset would result …
Response attribution not verified
#13 —
Recommendation: The operational independence of UK police forces is a key challenge for the Department’s implementation of national law enforcement programmes such as NLEDS. The 45 UK police forces are independent of central government, which means that the Department does not …
Response attribution not verified
#3 —
Recommendation: Working effectively with the police is critical to the delivery of NLEDS and other technology programmes, but it is not yet clear that the Department’s new approach will resolve longstanding challenges in delivering national programmes for local forces. We recognise …
Response attribution not verified
#32 —
Recommendation: We challenged the Department on this issue, noting that it had calculated that as a result of the Programme some additional 500,000 crimes prevented annually from 2024–
Response attribution not verified
#8 —
Recommendation: Diversity in policing is slowly improving, but it has continued along the same trend for the past ten years. Prior to the launch of the Programme in September 2019, almost 32% of police officers were female, and by December 2021 …
Response attribution not verified
#7 —
Recommendation: As of March 2022, the Programme was on track to deliver the planned number of additional officers. By the end of its first year (2020–21) the Programme had helped police forces to recruit 8,762 police officers, against a target of …
Response attribution not verified
#5 —
Recommendation: Despite their successes so far, the Department and its partners face a challenging final year to deliver the remainder of the Programme. We are encouraged that the Programme met and exceeded its second-year target of recruiting 12,000 additional officers. To …
Response attribution not verified
CQC inspection actions(8)
Redcot Lodge Residential Care Home
The provider must operate effectively established recruitment procedures to meet the regulations.
Must Do
Benthorn Lodge
The registered person failed to ensure that robust recruitment practices were carried out to ensure only people suitable to work with vulnerable people were recruited.
Must Do
West Farm House
Safe recruitment practice was not being followed.
Must Do
Aarondale House
The provider develops a system to ensure relevant checks are made to ensure staff are of good character and suitable for their role prior to employment.
Should Do
The Briars
Recruitment procedures had not been fully established and operated effectively to ensure that persons employed were suitable to work at the service.
Must Do
Meadow Green
The provider must ensure fit and proper persons are employed by referring staff who are unsuitable to work with vulnerable groups to the DBS, in line with Regulation 19 (2) (a).
Must Do
Alde House
The provider and registered manager must ensure all required pre-employment checks are carried out, including routinely checking on the health status of all new candidates.
Must Do
Benthorn Lodge
The provider must ensure that recruitment procedures are robust enough to ensure only suitable staff are employed by the service.
Must Do
HMICFRS recommendations(3)
An inspection of vetting, misconduct, and misogyny in the police service
9 recommendations on national standards, guidance and training
Recommendation
An inspection of vetting, misconduct, and misogyny in the police service
3 recommendations on legislative/regulatory changes to strengthen vetting framework
Recommendation
An inspection of vetting, misconduct, and misogyny in the police service
28 recommendations covering vetting standards, counter-corruption, misconduct processes and tackling misogyny
Recommendation
ICIBI immigration recommendations(3)
An inspection of Border Force operations at south coast seaports
Ensure a formal and transparent process is in place for the storage and disposal of vessels used for immigration offences, where this is not covered by existing legislation. 6.7. Partially …
An inspection of Border Force operations at south coast seaports
Ensure that the reviews (Recommendations 1 and 2) take note of the importance placed by harbour masters and marina managers on face-to-face contact with familiar officers as the best way …
An inspection of Border Force operations at south coast seaports
As a matter of urgency, fix the Civil Penalty scheme, so that Notices (fines) are issued wherever appropriate and payment is pursued promptly. 4.5. Accepted 4.6. The Clandestine Entrant civil …
IOPC learning recommendations(10)
National recommendations relating to 'Wayne Couzens failures' - National Police Chiefs' Council …
The IOPC recommends that the National Police Chiefs’ Council (NPCC) considers the development and implementation of a Continuous Integrity Screening capability which will notify the appropriate Professional Standard Department’s (PSD) of when a police officer or police staff member is …
Collision following pursuit - Thames Valley Police, May 2019
The IOPC recommends that Thames Valley Police (TVP) makes sure that all relevant checks are carried out before officers who have transferred from another force are authorised to drive with Thames Valley Police. This should include ensuring that officers meet …
National recommendation - College of Policing, December 2019
When a police officer transfers from one force to another, their disciplinary history with their parent force is shared with the receiving force's vetting department. However, during an IOPC investigation it became apparent that not all vetting departments share the …
Recommendation - Warwickshire Police, May 2026
The IOPC recommends that should Warwickshire Police officers receive Reflective Practice Review Process (RPRP) for any minor misuse of Warwickshire Police computer systems, they conduct a review of that officer’s use of police computer systems on a regular basis. This …
Handling of missing person’s report - West Yorkshire Police, November
West Yorkshire Police (WYP) should develop and implement a process whereby when a notification/request for retirement or resignation is received by Human Resources, liaison with WYP Professional Standards Department takes place to establish whether the officer of staff member is …
Recommendations - Metropolitan Police Service, June 2024
The IOPC recommends that, where information or intelligence is obtained by the MPS about a potential declarable association, or an actual or perceived inappropriate relationship which does not amount to potential conduct, that an intervention with the officer or staff …
Recommendations - Surrey Police, August 2020
The IOPC recommends that Surrey Police review and update the CCTV in Custody policy (v4.02.19) to reflect: a) that it is not standard procedure to CCTV record strip or intimate searches, and that the recording of such searches should not …
Recommendations - Surrey Police, August 2020
The IOPC recommends that all Surrey Police custody implement measures in its custody suites to prevent the routine CCTV recording of strip and intimate searches of detainees, as soon as reasonably practicable. This follows an investigation where a female was …
National recommendation - The National Police Chiefs' Council, December 2020
The IOPC recommends that the National Police Chiefs’ Council shares the learning from recent IOPC investigations with relevant force custody leads, asking them to review and update their custody and CCTV policies to reflect: a) that strip and intimate searches …
Recommendation - College of Policing, March 2026
The IOPC recommends that the College of Policing review their training and guidance around the use of force on people who are pregnant, including Public and Personal Safety Training and the Personal Safety Manual. This follows an IOPC review of …
IMB individual recommendations(46)
Long Lartin (2020)
Recruitment of healthcare staff continues to be hampered by the extremely slow vetting process.
HMPPS
Noted
Werrington (2025)
What immediate steps will the Minister take to address the delays in the vetting process, which are significantly impacting the timely commencement of staff and IMB members, and how will the system be reformed to prevent future backlogs?
Ministry of Justice
Eastwood Park (2025)
The Board is concerned about the inordinate backlog of potential staff appointments that are awaiting vetting. This includes prison staff, healthcare and maintenance appointments and head of education, skills and work and IMB applicants. What urgent measures will the Minister take to clear this backlog and ensure that operational delivery, safety, and governance are not further compromised?
Ministry of Justice
In Progress
Cardiff IMB (2025)
Pa gamau fydd y Gweinidog yn eu cymryd ar unwaith i fynd i'r afael â'r oedi yn y broses archwilio, sy'n rhwystr sylweddol wrth recriwtio staff carchardai ac aelodau'r Bwrdd Monitro Annibynnol?
Ministry of Justice
Cardiff (2025)
What immediate action will the Minister take to address the delays in the vetting process, which are a significant hindrance in the recruitment of prison staff and IMB members?
Ministry of Justice
In Progress
Feltham (2020)
What is being done to address the fact that contraband continues to be discovered during lockdown?
Governor / Director
Featherstone (2020)
The number of drug and illicit finds continues to be of concern. Lockdown restrictions suggest that items enter the establishment through staff channels/official visitors, yet there are still only limited searches undertaken. Can the Governor consider a more robust approach to the scrutiny of all staff/official prison visitors?
Governor / Director
Coldingley (2023)
Group arrivals of prisoners are happening without the necessary checks for connections. This has become noticeably worse over the past year. What can be done to improve the quality of pre-transfer checking being undertaken and ensure all prisoners are housed safely and kept apart from known connections?
HMPPS
Pentonville (2020)
Will the recording and scrutiny of use of force incidents be prioritised?
Governor / Director
Leeds (2020)
Will the Governor ensure that staff use BWVC’s at the very start of any incident where use of force is likely to be employed?
Governor / Director
Wealstun (2021)
Ensure that there is a comprehensive review of the use of body scanners, including better training for officers and consistency across the estate, so that prisoners are not segregated when the only evidence is the scan image (which is subject to interpretation) (para 5.2.6 et seq.).
HMPPS
In Progress
Hindley (2022)
The selection and recruitment of staff does not currently involve the local prison and so no consideration can be given to the specific needs of the prison or the personal aptitude of the applicant. As the attrition rate of 23% in the first year indicates a weakness in selection, induction or initial training, is anything being done to review the …
HMPPS
Altcourse (2024)
How will the prison monitor the use of batons and Pava?
Governor / Director
Doncaster (2025)
Given the significant backlog in the vetting system, which is causing lengthy delays for new officers and staff, what immediate steps will the Minister take to review and resolve this issue?
Other
In Progress
Chelmsford (2025)
Body worn video camera (BWVC) footage (video and audio) is a huge benefit to internal investigations, but it is only evidential when continuous. If video cannot be shown, such as, for example, for modesty reasons, the audio must remain uninterrupted to be used as proof. Will the Prison Service make this standard practice for all departments, functions, and all officers? …
HMPPS
Charter Flight (2020)
Use of IRC staff dressed in riot gear when they present a returnee for transfer to escorts’ custody must be kept under constant review (see section 3.7).
Other
Charter Flight (2020)
Video coverage of escorts collecting a returnee at the IRC can be inadequate if only one body-worn camera is used. This approach must be reviewed, as must the approach to filming incidents which happen on the plane before take-off or while it is in the air (see paragraphs 3.8.1 and 3.8.6, third bullet).
Other
Cardiff (2020)
The increase in the number of use of force incidents is a concern to the Board. We realise that the safer custody group is attempting to reverse this trend by acknowledging good practice and training, but the early activation of body-worn cameras (BWCs) should continue to be encouraged (see paragraphs 4.5.2 and 4.5.3).
Governor / Director
Buckley Hall (2020)
Improve the playback facilities for body-worn video camera (BWVC) evidence (see paragraph 4.5.1)
Governor / Director
Brook House (2020)
Continue assessments for escorted visits, to see if the use of handcuffs can be reduced further.
Governor / Director
Belmarsh (2020)
Will the prison take steps to encourage greater use of body-worn cameras in the high security and segregation units, to bring levels of use in line with the rest of the prison (see sections 5.2.1 and 5.2.2)?
Governor / Director
Swaleside (2021)
The lack of sufficient Body Worn Cameras needs addressing. (see sections 3.1, 4.5 and 5.2)
HMPPS
In Progress
Foston Hall (2021)
The IMB is concerned about: the high, if erratic, level of use of force, and the need for improvement in the use of body worn cameras
Governor / Director
Deerbolt (2021)
Are there arrangements in place to avoid gang culture having an impact on prisons like Deerbolt?
HMPPS
Altcourse (2021)
The use of rigid handcuffs has been partially introduced in Altcourse. As SPEAR training, a necessary prerequisite, has been suspended due to the pandemic, they cannot be widely used but the intention is to roll out their use more widely. The Board was therefore concerned to learn, during the compilation of this report, that the use of such cuffs will …
HMPPS
Implemented
Stocken (2022)
The vetting process should be speeded up so that people appointed subject to vetting do not find another job while waiting to be vetted.
Ministry of Justice
Low Newton (2022)
The Governor should ensure that body worn cameras are used more consistently during use of force incidents.
Governor / Director
In Progress
Gatwick IRC/RSTHF (2022)
Reduce the prevalence of the use of handcuffs on escort, by striking a better balance between security and the risk of harm or distress to the detained man (section 4.5.1).
Governor / Director
Portland (2023)
All prison officers wearing BWVCs
Governor / Director
Swaleside (2024)
At present, the prison only has 180 (Body Worn Cameras) BWC available, which means there are insufficient numbers to issue to all staff. This situation needs to rectified, so that all staff can be issued with cameras.
HMPPS
Implemented
Wormwood Scrubs (2025)
What further measures will the Governor take to improve the take up and use of body worn video cameras?
Governor / Director
Swansea (2025)
Ensuring greater use of BWVCs, and the pre-record function in particular?
Governor / Director
Standford Hill (2025)
Body worn cameras should be worn routinely.
Governor / Director
North East Midlands, Yorkshire & Humber STHF (2025)
We request an audit of the use of handcuffs or other restraints for escorts to vans at Sheffield Vulcan House for the period covered by this report so that Care & Custody and the Home Office can review the impact of the issue and consider whether this practice is necessary or if other solutions can be implemented. We also request …
Home Office
Portland (2020)
The Board continues to have concerns about some aspects of use of force practises – specifically, the failure of staff to wear and/or switch on body-worn cameras. The recovery of closed-circuit television (CCTV) footage from the wings is still problematic. The timely and adequate completion of use of force paperwork has improved, with fewer outstanding reports, but continues to require …
Governor / Director
High Down (2020)
What steps does the Prison Service intend to take to ensure there are sufficient body worn video cameras and that they are worn by all officers who have contact with prisoners, and used in accordance with PSI 04/2017?
HMPPS
In Progress
Highpoint (2021)
The Board recommends that in the interests of fairness and safety the increased use of body-worn video cameras is strongly encouraged.
Governor / Director
Durham (2021)
What more can the Governor do to embed the use of body worn video cameras (BWVC) in the prison (4.4.6)?
Governor / Director
Liverpool (2022)
Continue to insist on the usage of body warn camera by all on duty officers.
Governor / Director
Charter Flight (2022)
The extent of use of force or of restraint on returnees to European destinations on the one hand and on returnees to non-European destinations on the other hand was noticeable. It must be kept under constant review.
Home Office
Yarl’s Wood IRC (2023)
the culture of professional conduct and behaviour is maintained through the officer’s training, inductions and ongoing review of culture amongst staff.
Governor / Director
Thorn Cross (2023)
To ensure that Body Worn Video Cameras are used for every instance where force is used (4.4.1).
Governor / Director
Lancaster Farms (2023)
To ensure the effective use of body-worn cameras by prison staff.
Governor / Director
Downview (2023)
A lack of consistency in the application of prison rules by staff is frequently mentioned by prisoners during our monitoring. This may be exacerbated by staff inexperience and the ongoing regular staff redeployment. Staff tell us they feel undermined and less confident in maintaining safety, and prisoners cite frustration at perceived unfairness when senior managers overrule decision-making (sections 5.3, 5.6).
Governor / Director
Pentonville (2025)
What additional measures will you take to ensure that all officers wear their body worn video cameras and use them in the event of an incident, in particular where force is used?
Governor / Director
Altcourse (2025)
How does the Minister intend to address the negative consequences, in terms of late arrivals, lost property and levels of violence, when locating prisoners outside their home area?
Ministry of Justice
In Progress
Detention investigations(3)
Investigation into the Disturbance and Fire at Yarl's Wood Removal … — Rec 25
arrangements are introduced to prohibit the staff of removal centres and escort contractors from membership of racist organisations.
Immigration Detention
Investigation into Allegations of Racism and Mistreatment of Detainees at … — Rec 8
I recommend IND reviews the assessment and screening processes developed for the police to determine whether they might be relevant in an immigration context.
Immigration Detention
Assessment of government progress in implementing the report on the … — Rec 40
The Home Offce should roll out the use of body worn cameras to all IRCs and robustly monitor their use.
Immigration Detention
Independent reviews(3)
Chapman Police Disciplinary Review — Rec 4
The police institute psychometric and ethics scenario testing in the recruitment and the selection process to remove those who may exhibit potential future behaviours inimical to decision making and service as a police officer.
Policing & Security
Casey Review — Rec 3
Vetting standards should be changed with immediate effect to guard against those who intend to abuse the powers of a police officer. The Met should introduce new end-to-end processes throughout an officer or staff member's service – from initial recruitment and vetting through to leaving the force – with a …
Policing & Security
Accepted
Casey Review — Rec 2
The Met should embed and enforce the highest policing ethical values and standards across all of its systems and management, from recruitment and vetting through to supervision and the misconduct process, making sure these are adhered to by all its officers and staff, and that those who breach the standards …
Policing & Security
Accepted
LGO / SPSO decisions(42)
23-019-557 — Leicestershire County Council
Summary: We will not investigate this complaint about the Council’s refusal to consider Mr X’s appeal against its decision to refuse his application to be a school transport driver following a negative disclosure barring service (DBS)check. There is insufficient evidence of any fault by the Council which would warrant an …
LGO (Local Government & …
Environment And Regulation
Apr 2024
21-014-392 — Police & Crime Commissioner for West Yorkshire
Summary: We cannot investigate this complaint about the Police and Crime Commissioner. This is because the complaint relates to the investigation or prevention of a crime.
LGO (Local Government & …
Other Categories
Feb 2022
21-013-484 — London Borough of Croydon
Summary: Mr B says the Council wrongly removed and scrapped his vehicle when it was not abandoned. The Council was not at fault for removing the vehicle. However, the Council failed to follow its policy before destroying it. An apology to Mr B, payment to reflect the value of the …
LGO (Local Government & …
Environment And Regulation
Upheld
Jul 2022
23-013-958 — Gloucester City Council
Summary: Mr X complains the bailiff went to collect a debt from him in breach of the Individual Voluntary Arrangement (IVA) he had in place. We find fault with the bailiff acting on behalf of the Council for failing to log to IVA correctly, sending an enforcement letter and sending …
LGO (Local Government & …
Transport And Highways
Upheld
Jun 2024
24-023-241 — Royal Borough of Kensington & Chelsea
Summary: We will not investigate Ms X’s complaint that the Council refused to investigate her complaints about a police officer and a councillor. There is not enough evidence of fault to justify an investigation.
LGO (Local Government & …
Other Categories
Jun 2025
25-004-685 — Sussex Police & Crime Commissioner
Summary: We cannot investigate this complaint about the Authority. This is because the law excludes us from investigating the actions of the police.
LGO (Local Government & …
Other Categories
Jul 2025
25-002-363 — Surrey Police & Crime Commissioner
Summary: We cannot investigate this complaint about the Police’s handling of a crime investigation and the Authority’s review of a related complaint. This is because we have no power to investigate complaints connected with the investigation or prevention of crime.
LGO (Local Government & …
Other Categories
Jul 2025
24-009-980 — Police & Crime Commissioner for the Metropolitan Police
Summary: We cannot investigate this complaint about actions taken by the Police when they seized Mr X’s vehicle. We do not have the jurisdiction to investigate the Police.
LGO (Local Government & …
Other Categories
Oct 2024
23-018-506 — Transport for London
Summary: Mr B says Transport for London delayed renewing his taxi licence before it expired despite the fact it had granted previous licences based on the same documentation. TfL delayed considering Mr B’s representations after it raised concerns about his DBS check. An apology and payment to Mr B is …
LGO (Local Government & …
Environment And Regulation
Upheld
Oct 2024
21-013-072 — Kingston Upon Hull City Council
Summary: We will not investigate this complaint about the Council’s decision to refuse an application for a private hire drivers licence. This is because the Council’s decision carries a right of appeal to the magistrates court.
LGO (Local Government & …
Environment And Regulation
Jan 2022
21-001-854 — Staffordshire Police and Crime Commissioner
Summary: Mr X complained about how the Police and Crime Commissioner handled his contacts about the actions of officers of a police force, including those delegated to take actions on behalf of the Chief Constable. The Ombudsman’s decision is we should end our investigation. This is because Mr X is …
LGO (Local Government & …
Other Categories
Not Upheld
Feb 2022
22-005-739 — North Yorkshire County Council
Summary: We will not investigate Mr X’s complaint about the Council’s lack of parking enforcement on the roads near his home. This is because there is not enough evidence of fault by the Council and the Council’s actions have not caused Mr X significant injustice.
LGO (Local Government & …
Transport And Highways
Aug 2022
22-000-680 — Dudley Metropolitan Borough Council
Summary: Mr X complained the Council did not follow its policies and procedures when considering his reports of antisocial behaviour by a neighbour. He also complained the Council did not provide an appropriate remedy when he complained about its handling of his case. Mr X says the Council’s actions caused …
LGO (Local Government & …
Environment And Regulation
Upheld
Nov 2022
23-019-859 — South Gloucestershire Council
Summary: We will not investigate this complaint about the Council’s decision not to renew the complainant’s taxi driver licence and require him to apply as a new applicant. This is because there is insufficient evidence of fault by the Council.
LGO (Local Government & …
Environment And Regulation
May 2024
24-005-089 — Birmingham City Council
Summary: We will not investigate X’s complaint about a social worker’s private actions. Social Work England and the Police are better placed.
LGO (Local Government & …
Children S Care Services
Sep 2024
24-006-996 — Wiltshire Council
We will not investigate Mr X’s complaint about how the Police and Crime Panel considered his complaint about the Police and Crime Commissioner’s conduct.
LGO (Local Government & …
Other Categories
Sep 2024
24-010-777 — Durham County Council
Summary: We will not investigate Mrs X’s complaint about the response to her complaint from the Durham Police and Crime Panel. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient personal injustice caused to her …
LGO (Local Government & …
Other Categories
Sep 2024
25-003-778 — Transport for London
Summary: We will not investigate this complaint about taxi licensing because it is reasonable to expect Mr Y to approach the courts about the matter, who are better placed than us to consider the complaint.
LGO (Local Government & …
Environment And Regulation
Aug 2025
25-009-199 — Thames Valley Police & Crime Commissioner
Summary: We cannot investigate this complaint about the Police’s handling of a criminal investigation and the decision to make a safeguarding referral for Mr X’s child.
LGO (Local Government & …
Other Categories
Sep 2025
25-008-447 — Mayor's Office for Policing and Crime
Summary: We will not investigate this complaint about someone filming Miss X. This is mainly because the Information Commissioner is better placed than us to deal with the matter.
LGO (Local Government & …
Other Categories
Nov 2025
24-009-983 — Mayor's Office for Policing and Crime
Summary: We cannot investigate this complaint about the Mayor’s Office oversight of the Metropolitan Police. This is because we do not have proper consent for Mr K to represent Ms L, but even if we did we cannot investigation the actions of any policing body in connection with the investigation …
LGO (Local Government & …
Other Categories
Oct 2024
24-014-335 — Hampshire Police and Crime Commissioner
Summary: We will not investigate Mr X’s complaint the Police Crime Commissioner would not complete an independent review. It is not a good use of public resources to investigate where we cannot make findings on the substantive matter.
LGO (Local Government & …
Other Categories
Dec 2024
25-012-861 — Kingston Upon Hull City Council
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. There is not enough evidence of fault to justify an investigation.
LGO (Local Government & …
Other Categories
Dec 2025
25-013-225 — Mayor's Office for Policing and Crime
Summary: We will not investigate this complaint about the Monitoring Officer’s handling of a standards complaint. This is because we have no power to investigate complaints connected with the investigation or prevention of crime.
LGO (Local Government & …
Other Categories
Dec 2025
202008542 — Glasgow City Council
C, a taxi driver, complained about the way the council had handled their medical examination which they were required to attend to determine their fitness to DVLA Group 2 medical standards (medical standards for driver licencing refer to two groups, with Group 2 licence holders usually requiring substantially higher medical …
SPSO (Scottish Public Se…
Local Government
Upheld
Jan 2023
PSOW-202307277/202307318 — Bridgend County Borough Council/Porthcawl Town Council
The Ombudsman received a complaint that a Member (“the Member”) of Bridgend County Borough Council (“the County Council”) and Porthcawl Town Council (“the Town Council”) had breached the Code of Conduct (“the Code”) by failing to declare an interest. It was alleged that the Member had failed to declare a …
PSOW (Public Services Om…
Local Government
Not Upheld
Sep 2024
PSOW-202307279/202307319 — Porthcawl Town Council/Bridgend County Borough Council
The Ombudsman received a complaint that a member (“the Member”) of Bridgend County Borough Council (“the County Council”) and Porthcawl Town Council (“the Town Council”) had breached the Code of Conduct (“the Code”) by failing to declare an interest. It was alleged that the Member had failed to declare a …
PSOW (Public Services Om…
Local Government
Not Upheld
Sep 2024
21-003-909 — Gloucester City Council
Summary: We will not investigate this complaint about noise abatement notices issued by the Council. This is because it was reasonable for the complainant to appeal the notices to the magistrates’ court. The complainant has now lodged an appeal after she was found guilty of breaching one of the notices. …
LGO (Local Government & …
Environment And Regulation
Mar 2022
21-017-991 — Horsham District Council
Summary: We will not investigate Mr X’s complaint about the Council issuing him with penalty charge notices. Mr X had a right of appeal to the Traffic Penalty Tribunal for each ticket, and it would have been reasonable for him to use this.
LGO (Local Government & …
Transport And Highways
Mar 2022
21-018-512 — West Lancashire Borough Council
Summary: We will not investigate this complaint about the Council’s decision to issue a Community Protection Notice warning as there is not enough evidence of fault in the way it was made.
LGO (Local Government & …
Environment And Regulation
Mar 2022
21-018-353 — Transport for London
Summary: We will not investigate Mr X’s complaint about Transport for London’s handling of his appeal against a penalty charge notice. This is because there is no evidence of fault causing Mr X significant injustice.
LGO (Local Government & …
Transport And Highways
Apr 2022
21-018-838 — West Suffolk Council
Summary: We cannot investigate this complaint about a penalty charge notice as Mr X appealed against it to the Traffic Penalty Tribunal. The complaint is now no longer within our remit. Mr X’s complaint that the Council will not confirm whether it owns the land where he was parked is …
LGO (Local Government & …
Transport And Highways
Apr 2022
24-006-278 — Basildon Borough Council
Summary: We will not investigate this complaint about a Fixed Penalty Notice for littering. There is insufficient evidence of fault in the Council’s actions, and insufficient evidence any fault caused Mr X’s injustice.
LGO (Local Government & …
Environment And Regulation
Sep 2024
24-021-431 — London Borough of Haringey
Summary: We will not investigate Miss X’s complaint about seizure of her vehicle by Council-commissioned Enforcement Agents. There is not enough evidence of fault by the Council or its Agent to warrant us investigating.
LGO (Local Government & …
Transport And Highways
Jun 2025
25-003-534 — Cornwall Council
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of antisocial behaviour. This is because there is insufficient evidence of fault and we cannot achieve the outcome Mr X wants.
LGO (Local Government & …
Environment And Regulation
Aug 2025
25-002-122 — Nuneaton & Bedworth Borough Council
Summary: We will not investigate Mr X’s complaint about the Council issuing Ms X a Fixed Penalty Notice for fly tipping. This is because Ms X could have used her right to raise a defence against the issuing of the Notice in court if she believed it had been incorrectly …
LGO (Local Government & …
Environment And Regulation
Aug 2025
24-018-504 — London Borough of Camden
Summary: Mr H complained the Council has taken control of a car he bought, for an unpaid fine the seller had not paid. We found the Council is not at fault.
LGO (Local Government & …
Transport And Highways
Not Upheld
Aug 2025
23-015-901 — London Borough of Bexley
Summary: Mrs X complains the Council have unfairly dealt with reports of items in the front garden of her property under Section 215 of the Town and Country Planning Act. Mrs X says this has caused her a great deal of distress. We have discontinued investigating this complaint as Ms …
LGO (Local Government & …
Environment And Regulation
Not Upheld
Oct 2024
24-011-699 — Rochdale Metropolitan Borough Council
Summary: We will not investigate Mr X’s complaint about the Council’s decision to revoke his taxi driver’s licence. This is because it would have been reasonable for Mr X to appeal to the magistrates’ court. We will not investigate Mr X’s complaint about the Council’s refusal to reinstate his licence …
LGO (Local Government & …
Environment And Regulation
Oct 2024
25-009-509 — Leicester City Council
Summary: We will not investigate this complaint about Mr X’s contact with the Council at one of its offices. This is because it is more appropriate for the Police to investigate Mr X’s complaint, and in any case there is no worthwhile outcome achievable by us investigating.
LGO (Local Government & …
Other Categories
Sep 2025
24-008-917 — Northumbria Police and Crime Commissioner
Summary: We cannot investigate Mr X’s complaint about the decisions of the Police and Crime Commissioner relating to the disposal of residential properties. This is because those decisions affect all or most of the people who live in the Authority’s area. In any case, we would not investigate because there …
LGO (Local Government & …
Other Categories
Oct 2024
24-005-785 — London Borough of Redbridge
Summary: We will not investigate Mr X’s complaint the Council falsely accused him of illegally metal-detecting on Council-owned land. There is not enough evidence of fault to justify investigating.
LGO (Local Government & …
Other Categories
Oct 2024
Domestic Homicide Reviews(3)
Portsmouth — recommendation 9
Hampshire Constabulary as a part of ongoing Continuous Professional Development for custody officers and staff emphasise the significance and importance of a thorough pre-release risk assessment and that they routinely consider the impact of a domestic abuse incident for both victim and offender at point of release.
Hampshire Constabulary
Hampshire and Isle of …
Rochdale — recommendation 6
Rochdale Division to provide guidance to officers who triage PPIs to ensure that a full review of history is conducted and that a structured rationale for the risk assessment is placed on to the PPI. Consideration to be given with regards to role our across GMP.
Greater Manchester Police
Greater Manchester Police
Rochdale — recommendation ii
The Home Office consult with the Ministry of Defence and the College of Policing to consider whether there are satisfactory arrangements in place for sharing information about the suitability of individuals who are perpetrators of domestic abuse and are either members, or prospective members, of HM armed forces;
Home Office
Home Office