Source · CQC inspection

Redcot Lodge Residential Care Home

Type Social Care Org Region South East Last inspected 11 Mar 2022

Overall rating: Inadequate  View full CQC report

Domain ratings

Five CQC key questions
Safe
Inadequate
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Inadequate

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Safe
The provider must do all that is reasonably practicable to mitigate risk and ensure the proper and safe management of medicines.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had failed to do all that is reasonably practicable to mitigate risk. The provider had failed to ensure the proper and safe management of medicines
Must-do action 2 of 4
Must do
Safe
The provider must protect people from abuse and improper treatment.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The provider had failed to protect people from abuse and improper treatment.
Must-do action 3 of 4
Must do
Well-led
The provider must assess, monitor and improve the quality of the service provided, maintain accurate, complete and contemporaneous record in respect of each service user, and mitigate risks relating to the health, safety and welfare of service users.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider had failed to assess, monitor and improve the quality of the service provided. The provider had failed to maintain accurate, complete and contemporaneous record in respect of each service user. The provider had failed to mitigate risks relating to the health, safety and welfare of service users.
Must-do action 4 of 4
Must do
Safe
The provider must ensure sufficient numbers of suitably competent and experienced staff are deployed.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The provider had failed to ensure sufficient numbers of suitably competent and experienced staff were deployed.

Previous inspection

24 July 2019
RatingRequires Improvement
TypeComprehensive inspection
Actions 3 must-do 2 should-do
3 resolved 2 repeated

Location details

CQC ID: 1-107288206
Local authority: Kent
Region: South East

Inspection report

Type: Comprehensive inspection
Date: 11 March 2022
Rating: Inadequate
Actions: 4 must-do
AI-extracted 17 Feb 2026