Recommendation 21

We asked the Department how it was confident that these changes in approach, particularly the online assessment process, were ensuring police forces were recruiting the right people and avoiding the recurrence of historic issues. The Department told us that the majority of forces hold virtual interviews as part of the online assessment process, and that this process was superior to the previous approach. It told us it was confident that the new process had maintained standards in recruitment, while ensuring that these standards were consistently applied.32