Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202409534 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 May 2025 |
| PSOW-202409040 | Cardiff Council | Local Government | Resolved / Early Resolution | 8 May 2025 |
| PSOW-202409566 | Cardiff Council | Local Government | Resolved / Early Resolution | 2 May 2025 |
| PSOW-202407485 | Cardiff Council | Local Government | Resolved / Early Resolution | 30 Apr 2025 |
| PSOW-202408824 | Cardiff Council | Local Government | Resolved / Early Resolution | 23 Apr 2025 |
| PSOW-202408502 | Cardiff Council | Local Government | Resolved / Early Resolution | 4 Apr 2025 |
| PSOW-202403048 | Cardiff Council | Local Government | Upheld | 1 Apr 2025 |
| PSOW-202409311 | Cardiff Council | Local Government | Resolved / Early Resolution | 26 Mar 2025 |
| PSOW-202407406 | Cardiff Council | Local Government | Resolved / Early Resolution | 10 Mar 2025 |
| PSOW-202407604 | Cardiff Council | Local Government | Resolved / Early Resolution | 6 Mar 2025 |
| PSOW-202408040 | Cardiff Council | Health | Resolved / Early Resolution | 5 Mar 2025 |
| PSOW-202406351 | Cardiff Council | Local Government | Resolved / Early Resolution | 31 Jan 2025 |
| PSOW-202405325 | Cardiff Council | Local Government | Resolved / Early Resolution | 29 Jan 2025 |
| PSOW-202408056 | Cardiff Council | Local Government | Resolved / Early Resolution | 23 Jan 2025 |
| PSOW-202404824 | Cardiff Council | Local Government | Resolved / Early Resolution | 16 Jan 2025 |
| PSOW-202404824 | Cardiff Council | Local Government | Resolved / Early Resolution | 16 Jan 2025 |
| PSOW-202406614 | Cardiff Council | Local Government | Resolved / Early Resolution | 9 Jan 2025 |
| PSOW-202405415 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Jan 2025 |
| PSOW-202405618 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 Dec 2024 |
| PSOW-202405111 | Cardiff Council | Local Government | Resolved / Early Resolution | 20 Dec 2024 |
| PSOW-202406330 | Cardiff Council | Local Government | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202404569 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Dec 2024 |
| PSOW-202405044 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Dec 2024 |
| PSOW-202405704 | Cardiff Council | Local Government | Resolved / Early Resolution | 10 Dec 2024 |
| PSOW-202404567 | Cardiff Council | Local Government | Resolved / Early Resolution | 3 Dec 2024 |