Unaddressed Road Safety Risks
Insufficient or inadequate risk assessments for hazardous road locations, failing to identify and mitigate dangers effectively.
Source spread
Where this theme appears
This theme appears across 9 independent accountability sources, so the source mix matters as much as the headline total.
300 PFD reports
40 committee recs
1 NAO rec
12 Scottish FAIs
360 LGO/SPSO decisions
3 CJINI reports
1 Law Commission project
Browse by source
Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
Prevention of Future Deaths reports(300)— showing 50 strongest matches
James Coates
Concerns: The coroner expressed concern that drivers with significant medical conditions are not self-reporting to the DVLA, and doctors are not notifying the DVLA due to the legal onus being on licence holders, which is not robust enough for proper license review.
Response (Department for Transport): • The DVLA has delivered educational sessions to healthcare professionals to encourage direct notifications of medical conditions. • The Department for Transport and DVLA are reviewing self-declaration forms and associated … (AI summary)
Responded
David George White
Concerns: The coroner raised concerns regarding road safety at the bend in the A19 at Owston, requesting consideration of specific measures to reduce road traffic-related injuries at this location.
Response (Doncaster Metropolitan Borough Council): • Doncaster Metropolitan Borough Council confirmed that improvement works had commenced along the A19 route between Toll Bar and Askern. • The completed scheme at the bend would include widened … (AI summary)
Responded
Michael James Thornton
Concerns: The coroner noted recurrent deaths from vehicles leaving carriageways and entering rhynnes, often resulting in drowning, and suggested action to prevent future occurrences, despite the prohibitive cost of widespread barrier installation.
Overdue
Joseph Burrell
Concerns: The coroner noted that pedestrians on the central reservation lacked a clear view of traffic lights and there were no dedicated pedestrian signals or control buttons, making it difficult to determine when it was safe to cross both lanes.
Response (Harrow Council): • Harrow Council completed the installation of new signal equipment and linking of signals via SCOOT by March 2013 to improve traffic flow. • The council is monitoring the performance … (AI summary)
Overdue
Matthew Thomas Hamilton
Concerns: The absence of a barrier at the end of the footpath, combined with a narrow pavement and restricted visibility from tall fencing and shrubbery, creates a hazard for children emerging onto the road.
Overdue
Sadie Ann Jane McGrady
Concerns: The coroner identifies concerns that substandard structural repairs to Category D insurance write-off vehicles can increase injury severity in collisions. There are insufficient independent checks on such repairs before vehicles return to the road, and the MOT process may not detect compromised structural integrity.
Response (Association of British Insurers): • The Association of British Insurers (ABI) provided a copy of the Code of Practice for the Disposal of Motor Vehicle Salvage, which was developed in 1996 in collaboration with … (AI summary)
Response (Department for Transport): • The Department for Transport is currently reviewing the Vehicle Identity Check (VIC) Scheme, analysing ideas put forward during a consultation. • The Department stated that should Ministers decide to … (AI summary)
Overdue
Rachael Dallison
Concerns: The coroner noted numerous collisions on a specific road bend and inconsistent safety signage. Approaching the bend from one direction, there were bend and 'Slow' signs but no chevron, unlike the other direction.
Overdue
Luke Lyons
Concerns: The coroner noted that water egress from land alongside the road washed away grit, leading to black ice. A newly installed drain at the location appeared to be inadequate to prevent future occurrences.
Response (Devon County Council): • The council stated that drainage improvement work had been undertaken at the site and subsequent inspections indicated the intervention was functioning as designed, with no excess water observed from … (AI summary)
Responded
Kuldip Singh Dhillon
Concerns: The coroner notes that unrestrained palletised loads are common practice nationwide, posing a risk to drivers. There are insufficient enforcement and auditing of road transport loading guidance by the Department of Transport.
Overdue
Brian Dorling and Philippine de Gerin-Ricard
Concerns: The coroner highlights confusion regarding unbordered blue strips on cycle super highways, which may cause cyclists and motorists to misjudge priority and safe positioning. There is also a need for more education on safer riding techniques and improved infrastructure at a specific junction.
Response (Mayor of London): • TfL has commissioned research into the use of coloured carriageway surfacing on cycle routes and has replaced unbordered blue surfaces with logo patches at signal-controlled junctions and Bow Round-about … (AI summary)
Responded
Archibold Wellbelove
Concerns: The coroner noted the Council's failure to review its night-lighting policy regarding pedestrian safety, particularly where a footpath discontinues and pedestrians regularly use the road during unlit hours.
Response (Warwickshire County Council): • The Council brought forward a review of its night-lighting policy. • It decided to implement a dropped crossing point with tactile paving, a barrier rail, and supporting signage at … (AI summary)
Responded
Joseph Drew Whiteside
Concerns: The coroner raises concerns following several deaths of intoxicated young men falling into the River Trent, identifying a need for a review of safety measures. The report suggests considering further actions such as fencing or warning signs at main river access points.
Response (East Staffordshire Borough Council1): • The Council appointed the Royal Society for the Prevention of Accidents (RoSPA) to conduct inland water safety reviews. • RoSPA completed the review in October and November 2013, identifying … (AI summary)
Responded
Lynne Dring
Concerns: The coroner identified that a central illuminated bollard could obstruct motorists' views and that non-prescribed road markings might lead pedestrians to believe they have priority.
Response (Balfour Beatty): • It is intended to replace illuminated bollards with non-illuminated bollards, with a new location chosen to improve visibility. • All 17 sites with non-prescribed 'elephant's footprints' road markings have … (AI summary)
Responded
Adrian John Pickard
Concerns: The coroner noted that not all of the company's vehicles, particularly those laden with aggregates and travelling on public highways, are weighed prior to their departure from the premises.
Response (Lightwater Quarries Ltd): • Lightwater Quarries Ltd (LQL) weighs aggregate vehicles for trading standards purposes. • LQL conducts spot checks on all vehicles, including volumetrics, using its weighbridge. • LQL stated that its … (AI summary)
Responded
Mustafa Cicek
Concerns: The coroner noted the bend at this location is a collision black spot and suggested improving chevron signs with yellow backgrounds and painting "SLOW" on the carriageway. Concerns were also raised about a eucalyptus sapling that will mature into a potential hazard.
Response (National Highways): • National Highways provided 'SLOW' road markings on the carriageway and confirmed the eucalyptus tree had been removed. • National Highways is planning to increase the number of chevrons on … (AI summary)
Overdue
Michael Telford
Concerns: The coroner noted a regular hazard of water spilling onto the B5302, which contributed to a fatality and is exacerbated by freezing weather, posing a risk of further accidents if not addressed.
Overdue
John Grooby
Concerns: The coroner noted the absence of signage to warn motorists about deer using the area as a game track.
Response (Warwickshire County Council): • Warwickshire County Council reviewed the evidence regarding the need for warning signs. • A decision was made to introduce two wild animal warning signs on the A3400. • An … (AI summary)
Responded
Karl Olof Nilsson
Concerns: The coroner raises concerns that the junction's layout and slope create an optical illusion, making the stop sign and stop line visible only at close range, potentially causing driver confusion about right of way.
Response (Bradford Metropolitan District Council): • Five trees were removed at each corner of the junction, which improved visibility. • A junction improvement scheme is scheduled for construction, incorporating stronger signing, lining, on-road demarcation, detection … (AI summary)
Overdue
Samuel Shaw
Concerns: Concerns were raised regarding pedestrian safety on the A1 trunk road near Haggerston Holiday Park, specifically noting the unlit crossing, restricted visibility for drivers, and the absence of warning signs or a central refuge.
Response (National Highways): • The respondent confirmed that warning signs and road markings for pedestrians have been in place since 2005. • The respondent stated that installing a central pedestrian refuge would not … (AI summary)
Responded
Craig Marren
Concerns: The coroner noted limited visibility at a blind left-hand bend on Tyersal Lane, where trees and foliage impede sight for vehicles, which could lead to future deaths.
Response (City of Bradford Metropolitan District Council): • An order was raised for the hedge to be flailed back to clear the highway of obstruction. (AI summary)
Responded
Saleh Ali Dalie
Concerns: The coroner expressed concern about the safety of a residential road after several incidents and two fatalities, noting that requested road calming, parking restrictions, and crossing measures had not been introduced.
Response (Birmingham City Council): • Birmingham City Council stated it would install temporary vehicle-activated speed signs on Kyotts Lake Road by the end of July 2014. • The Council confirmed a meeting was arranged … (AI summary)
Overdue
Stephen Tilbury
Concerns: Concerns were raised regarding persistent vehicle speeding in Crow Lane. The coroner identified a need for physical measures, such as speed bumps, to ensure vehicles adhere to the speed limit and reduce collision risks, including those posed by the trief curb.
Overdue
Gavin Roberts
Concerns: The coroner noted that the 60 mph speed restriction on a bend was unsafe and increased on approach to a bridge. Warning signs were identified as inadequate given the number of recorded incidents at this location.
Response (Rotherham Metropolitan Borough Council): • The council carried out an investigation into collisions, traffic speed, and existing signage on Rollings Lane. • The council proposes to amend the speed limit on the specified section … (AI summary)
Responded
Daniel Taylor
Concerns: The coroner raised concerns regarding a specific road section where a collision occurred, recommending a review of the location for the appropriateness of warning signs or road markings.
Overdue
Peter Banks
Concerns: The coroner noted that the crossing point in Westhead Avenue, marked by tactile paving, is likely too close to Weston Road, suggesting an extension of protective railings and moving the crossing further into Westhead Avenue.
Overdue
Valerie Hancox
Concerns: Coroner notes that farm machinery bale chutes are routinely left lowered and unmarked on public highways, contrary to manufacturer instructions. This creates a road hazard, especially at night, as the chute lacked required visibility markings.
Overdue
Russell Long
Concerns: The coroner raised concerns about the damaged and overgrown parapet of the B5307 bridge, which had created a "ramp" that caused a vehicle to become airborne. This condition poses a foreseeable risk of similar accidents occurring if not repaired.
Response (Cumbria County Council): • Works were carried out to install a vehicle restraint system on the north-west side of the bridge leading up to the bridge and to raise the north-west parapet wall … (AI summary)
Responded
Paul Millis
Concerns: The coroner raised concerns about the road layout at a junction, noting that lanes merge within a very short distance with an acute angle, leading to a delayed line of sight for drivers due due to proximity to another traffic flow.
Response: • The junction design was subject to three safety audits by an independent body at the planning, detailed design, and completion stages. • A fourth safety audit is planned to … (AI summary)
Responded
Yasmin Richards
Concerns: The coroner noted a second death on the same A46 section within a year and recommended reviewing and reducing the speed limit on the 'Hartley Bends'. Improvements to road signs, carriageway markings, and the provision of rumble strips were also suggested to enhance driver safety.
Response (Highway Agency): • The Highway Agency completed road resurfacing and implemented a safety scheme, which included installing high friction surfacing and vehicle-activated signs. • The agency provided temporary advisory 30 mph signage. … (AI summary)
Responded
Sukbir Singh Rana & Mandip Singh
Concerns: The coroner raised concerns regarding the appropriateness of the 60 mph speed limit on a country lane with bends and limited lighting, noting the collision occurred on a bend with a theoretical maximum speed of 60 mph.
Overdue
Emma Lifsey
Concerns: The coroner raised concerns regarding the poor visibility of old-style filament wig wag lights at level crossings, especially due to glare, and the slow pace of Network Rail's program to replace these with brighter LED lights.
Overdue
Sopefoluwa Peters
Concerns: Concerns were raised about steep, poorly illuminated steps lacking a handrail, making them difficult to negotiate. Additionally, a low riverside wall opposite the steps was noted as an insufficient safety barrier.
Response (Durham County Council): • The Council stated it would install a timber barrier in the riverside footpath adjacent to the wall opposite the Drury Lane exit, anticipated within two weeks. • The County … (AI summary)
Responded
William Piercy
Concerns: The coroner raised concerns about a disengaged seat belt that led to a passenger being unrestrained and sustaining a neck fracture. The absence of a seat belt alarm meant carers were not alerted to the disengagement.
Overdue
Arnold Soulsby
Concerns: The coroner notes that regulations for forward mirrors on lorries are not retrospective, meaning many vehicles lack this facility, and believes this contributes to continuing deaths in similar road circumstances.
Response (Department of Transport): • The Department for Transport stated it had asked officials to prepare a consultation on retro-fitting forward-facing mirrors on heavy goods vehicles registered before 26 January 2007. • The consultation … (AI summary)
Responded
M5 (Seven)
Concerns: The coroner identified risks associated with greatly reduced visibility on the M5 motorway due to a nearby firework display, and the absence of automatic signalling to detect speed reductions and warn approaching drivers.
Overdue
Georgina Taylor
Concerns: The coroner identified that there are no current requirements to inspect roadside soft estate, such as developing trees, to ensure their protection needs are assessed against modern road restraint system standards within safety thresholds.
Overdue
Michael Warren
Concerns: Bracknell Forest Council's Highway Inspectors lacked appropriate guidelines and training for identifying tree hazards and employing effective inspection methodology. The coroner also noted limited clear guidance for Local Authorities on highway tree inspection systems.
Overdue
Kenneth Paul
Concerns: The delivery vehicle involved in a collision was not fitted with an automatic audible warning device for reversing, and there is no legislative requirement for such devices on light commercial vehicles of this type.
Overdue
Charles Pierson
Concerns: An optician's assessment of the deceased's driving vision standards differed from a DVLA review. The coroner noted the optician did not advise the deceased to report vision defects to the DVLA, leading to continued driving without regulatory reassessment.
Response (General Optical Council): • The General Optical Council (GOC) completed an investigation into the fitness to practise of the registrant involved. • The GOC's case examiners determined that the matter ought not be … (AI summary)
Overdue
Olegs Sulaimonovs
Concerns: Concerns include insufficient information for migrant populations about road nature, lack of encouragement for reflective clothing, and the absence of footpaths, lighting, and speed restrictions in a populated area.
Response (T.W. Busby Son): • The organisation stated it would make reflective vests available in staff accommodation, recommend their use at night, and incorporate this into the 2015 induction and recruitment process. • The … (AI summary)
Overdue
Joanna Greensmith
Concerns: The road surface treatment did not adhere to adverse weather guidance, and the Route Steward had not reported running water across the carriageway at the location.
Response (South Wales Trunk Road Agent): • Presalting was instructed on 9 February 2014 at 17:00hts at a spread rate of 20g/sqm. • A Daily Operational Report on 10 February 2014 confirmed the treatment had been … (AI summary)
Responded
Richard Barker, Ryan Bramwell and Robert Graham
Concerns: The coroner raised concerns regarding the practice of placing tyres with less tread depth on the rear of vehicles, which contributed to aquaplaning, and the lack of awareness among police officers about their statutory powers to close hazardous roads.
Overdue
Jerome Gonnet
Concerns: The coroner noted a lack of clear advance signage indicating a slip road is 'no entry' and that temporary signs at the exit are prone to being knocked over. These issues have led to repeated instances of drivers mistakenly using the slip road.
Response (A one): • A-one+ confirmed that permanent illuminated 'No entry' signs were in place and that supplementary signs had been installed. • A-one+ stated that supplementary signs are regularly inspected and any … (AI summary)
Overdue
Jake Johnson
Concerns: The coroner noted open access to the M56 motorway via steps, damaged boundary fencing nearby, and an absence of warning signs for the public, particularly given a children's play area in the vicinity.
Overdue
Victoria Rhodes
Concerns: The coroner raised concerns regarding the 70 mph speed limit on the grid roads in Milton Keynes and pedestrian access to these fast roads, recommending a review of the speed limit.
Response (Milton Keynes Hospital): • Transport and Highways officers met with the Police in May to consider appropriate actions. • Cabinet endorsed a comprehensive road safety review in July, with a report due by … (AI summary)
Responded
Tracey Rooke
Concerns: The coroner noted issues with the location, current state, and overall effectiveness of road signage in a particular area. Concerns were also raised regarding delays in implementing recommendations from a road safety assessment report, pending a coroner's PFD report.
Overdue
Roger de Klerk
Concerns: Concerns included the danger of tramlines for cyclists, a confusing bicycle lane design at a junction that may lead to unsafe crossings or interactions with pedestrians, and unclear signage implying tram routes are cycle routes.
Response (Response De Klerk): • The council committed to carrying out a detailed review of the Addiscombe Road / Cherry Orchard Road junction to identify improvements for cyclist safety. • The council stated it … (AI summary)
Responded
Alan Evans
Concerns: The coroner noted concerns regarding the road's single broken white line and obscured view, suggesting consideration of double white lines. They also recommended replacing protruding "old style cats eyes" with slim-line versions to minimise future risk.
Overdue
Rebecca Curtis-Small
Concerns: The coroner noted that appropriate signage needs to be easily seen at beach entrances and suggested it could include specific riptide hazard warnings, detailing when conditions are more dangerous.
Response (North Devon District Council): • The Council will undertake an audit of signs at beaches under its control and ownership. • The Council intends to bring the issue of signage to the attention of … (AI summary)
Response (Parkdean): • Parkdean Holidays stated that beach signage at Croyde Beach was designed and erected in agreement with the RNLI. • The company confirmed that signs are prominently displayed at five … (AI summary)
Response (Maritime Coastguard Agency): • The Maritime Coastguard Agency (MCA) stated it contributed to 2007 guidance on water safety signs and beach safety flags for local authorities, beach owners, and operators. • The MCA … (AI summary)
Overdue
Myra Goldman
Concerns: The coroner raised concerns that the current British Standard for steel palisade fences does not adequately address safe gate hinge design, specifically the practice of inverting an upper hinge pin which concentrates weight. An expert recommended the standard be changed to promote safer hinge arrangements.
Response (BSI): • The committee responsible for BS 1722-12:2006 accepted a proposal to review the Standard. • The reviewed Standard is expected to be published in 2016. • The coroner's letter was … (AI summary)
Overdue
Select committee recommendations(40)
#7 —
Recommendation: While we welcome the action plan, it is not clear whether the interventions that the Government and National Highways are rolling out will effectively mitigate the specific safety risks associated with the removal of the hard shoulder. Beginning in September …
Response attribution not verified
#6 —
Recommendation: The Department and National Highways should: a) retrofit emergency refuge areas to existing all-lane running motorways to make them a maximum of 1,500 metres apart, decreasing to every 1,000 metres where physically possible; b) commission the Office of Rail and …
Response attribution not verified
#5 —
Recommendation: We welcome the steps that the Department is taking through the action plan to rebuild trust in smart motorways and to make them safer. However, we are concerned a) that emergency refuge areas will remain too far part on existing …
Response attribution not verified
#4 —
Recommendation: The available data on the safety of all-lane running motorways are limited and volatile. There are only five-years of safety data available for 29 miles of all-lane running motorways. The Department and National Highways should pause the rollout of all-lane …
Response attribution not verified
#37 — Department expects autonomous vehicles to adapt to existing infrastructure without immediate maintenance changes.
Recommendation: However, the Department also set out that autonomous vehicle technology would need to be capable of safely operating using existing highway infrastructure and so does not expect to make any immediate changes to road maintenance practices. The Department told us …
Response attribution not verified
#36 — Autonomous vehicles require sufficient road line markings, presenting a future maintenance challenge.
Recommendation: We also asked the Department about the condition local roads would need to be in to support the introduction of autonomous vehicles from 2026. The Department recognised that there will be challenges. For example, one of the semi-autonomous technologies, already …
Response attribution not verified
#35 — Impact of heavier electric HGVs on road infrastructure and bridges remains unevaluated.
Recommendation: We asked the Department about the impact of heavier electric vehicles on road infrastructure. The Department told us that main roads are built to withstand a maximum vehicle weight (gross vehicle weight) of 44 tonnes, and although unclassified roads are …
Response attribution not verified
#34 — Poor footway infrastructure remains a key barrier to achieving active travel targets.
Recommendation: We questioned the Department on other challenges that local authorities are facing where updated guidance from the Department would be helpful. On active travel the Government has set a target of 50% of all short journeys being made by walking …
Response attribution not verified
#10 — Independent analysis and public perception confirm deterioration in local road conditions.
Recommendation: However, the Department also acknowledged that there has been a deterioration in the condition of local roads over recent years, based on independent reports and people’s perceptions in using the roads.15 The Asphalt Industry Alliance (AIA) estimated that in 2023–24, …
Response attribution not verified
#34 —
Recommendation: We expect data on EV safety and the cost of repairs to improve as the EV market matures, and help lower insurance premiums. However, consumers understandably need clarity and reassurance about the safety of new technologies in order to confidently …
Response attribution not verified
#28 —
Recommendation: L-category and micromobility vehicles (such as e-scooters) may make a small but important contribution to the EV transition, particularly in urban areas. However, uptake is being held back by insufficient safety regulations around both their manufacturing and use. (Paragraph 113) …
Response attribution not verified
#17 —
Recommendation: Should privately-owned e-scooters be legalised, the Government should ensure that the law clearly prohibits the pavement use of e-scooters, that there are robust enforcement measures are in place and that such measures are effective in eliminating this behaviour.
Response attribution not verified
#8 —
Recommendation: The Government and National Highways should pause the rollout of all-lane running motorways to collect more data, to upgrade and then evaluate the safety of existing all-lane running schemes and to consider alternative options for enhancing capacity on the Strategic …
Response attribution not verified
#3 —
Recommendation: The design of our motorways and major roads can currently be altered without any independent assurance on safety by a regulatory body, which is a systemic weakness. The Department should make the introduction of changes to the design and operation …
Response attribution not verified
#16 —
Recommendation: In responding to this Report, the Department should clarify how it intends to monitor whether e-scooters during the rental trials are being ridden on pavements and the number of users penalised for this offence and that it has evaluated and …
Response attribution not verified
#9 —
Recommendation: Dynamic hard shoulder motorways apparently confuse drivers, because the hard shoulder is used unpredictably to tackle congestion. A more consistent approach, where the hard shoulder is used at known times, could clarify the situation for drivers without physically removing the …
Response attribution not verified
#1 —
Recommendation: The design of our motorways and strategic roads necessarily entails balancing competing priorities. However, successive Administrations, together with the Department and National Highways’ predecessor, Highways England, underestimated the scale of safety measures needed effectively and reliably to mitigate the risks …
Response attribution not verified
#18 — A comprehensive legal framework for e-scooter use is required to address safety concerns.
Recommendation: There are currently 23 trials for e-scooter rentals in England but outside of these areas e-scooters are not legal on roads.44 Despite that, use of e-scooters has increased rapidly in recent years both within and beyond trial areas, sometimes with …
Response attribution not verified
#4 — Lead a proactive approach to promote active travel and address public safety concerns.
Recommendation: DfT’s communications to the public have not been enough to help tackle perceptions that active travel is unsafe or to encourage more people to take part. People’s perception of the safety of active travel is as important as actual physical …
Response attribution not verified
#11 —
Recommendation: Examining the available evidence base, we are not convinced that reinstating the hard shoulder on all all-lane running motorways will improve safety. The evidence suggests that doing so could put more drivers and passengers at risk of death and serious …
Response attribution not verified
#10 —
Recommendation: Controlled motorways, which retain the hard shoulder and have technology to regulate traffic, have the lowest casualty rates of all types of motorway on the Strategic Road Network. The Department and National Highways should revisit the case for controlled motorways. …
Response attribution not verified
#7 —
Recommendation: The introduction of an alternative road charging mechanism that supported motoring and motorists might work against the Government’s ambition for half of all journeys in towns and cities to be walked or cycled by 2030. In designing an alternative road …
Response attribution not verified
#16 — DfT's communication of Highway Code changes to the public has been ineffective.
Recommendation: In January 2022, DfT made changes to the Highway Code to prioritise vulnerable road users, including pedestrians and cyclists.37 However, evidence we received from stakeholders suggested that DfT’s messaging around the changes made to improve safety have not been communicated …
Response attribution not verified
#27 —
Recommendation: Subject to the conditions we outline in this Report being met, we believe that the Department should take swift action to legalise the use of privately owned e-scooters on roads and cycle lanes. We would expect this to take place …
Response attribution not verified
#26 —
Recommendation: We note that the usage of privately-owned e-scooters, once legalised, will avoid some of the downsides of rental schemes, such as scooters being left as ‘street clutter’. However, the concerns we highlight in this Report about pavement use, excessive speed, …
Response attribution not verified
#25 —
Recommendation: While we support the Government’s desire to enable companies and users to take up this new innovative and environmentally friendly form of transport, this should not be to the detriment of pedestrians, particularly disabled people. The Department must use these …
Response attribution not verified
#23 —
Recommendation: The rental trials will provide a crucial evidence base for future legislation on e-scooters. The data collected from local authorities and operators will provide valuable information on the impact of e-scooters on safety, the environment, and people’s journey choices.
Response attribution not verified
#19 —
Recommendation: The Department, working with local authorities, should closely monitor the trials to determine whether any problems are developing with scooters being left on pavements as ‘street clutter’. If so, the Department will need to trial and evaluate whether stronger regulation …
Response attribution not verified
#18 —
Recommendation: Rental e-scooters left on pavements as ‘street clutter’ can cause a hazard for pedestrians, particularly people with visual impairments and those with limited mobility. We do not want to see British towns and cities develop the dangerous and unsightly street …
Response attribution not verified
#8 —
Recommendation: Should the Government legalise e-scooters following the trials, users should not be required to have a driving licence either for rental schemes or private use. This would be consistent with practice in most other places around the world.
Response attribution not verified
#7 —
Recommendation: It is unfortunate that, due to a legal technicality, users of rental e-scooters in the Government’s trials are required to have a driving licence. People without driving licences ought to be a key target demographic for the rental schemes, yet …
Response attribution not verified
#6 —
Recommendation: We recommend that the Department continues to maintain close oversight of the locations of the rental trials and ensures that, when approving bids for new schemes, there is a good geographical spread around the UK and a balance in E-scooters: …
Response attribution not verified
#5 —
Recommendation: It is essential that the Government’s rental e-scooter trials are accessible to a wide range of people and take place in a diverse set of locations. This includes city centres but also suburban areas and market towns where other transport …
Response attribution not verified
#4 —
Recommendation: The Department, working with local authorities, must collect data during the rental trials on the modal shift observed with e-scooters. Should privately-owned e-scooters and rental e-scooter schemes be fully legalised, the Department should use this evidence base to publish its …
Response attribution not verified
#3 —
Recommendation: There is currently limited evidence within the UK on how the growth of e-scooters has affected other transport usage, and thus the modal shift which may occur as e-scooters continue to grow in popularity. In our view, it would be …
Response attribution not verified
#2 —
Recommendation: We welcome the Department’s work to examine the legal status of e-scooters. The review of micro-mobility transport and the introduction of rental e-scooter trials will allow important evidence and data to be gathered to help determine the best way to …
Response attribution not verified
#2 —
Recommendation: We welcome the Department’s acceleration of safety improvements to all-lane running motorways and acknowledge that the current Secretary of State for Transport and Minister for Roads have, upon their appointment, taken steps to address safety and delivery failures on all-lane …
Response attribution not verified
#10 —
Recommendation: The Government must examine how an alternative road pricing mechanism can be delivered alongside devolved local road charging schemes, while respecting the existing devolution settlement. Any alternative road pricing mechanism must be revenue neutral to the Government rather than causing …
Response attribution not verified
#15 — Perceptions of safety are key barriers to increasing active travel uptake
Recommendation: Concerns around safety and confidence to cycle are key barriers to active travel. The NAO reported that, in 2021, around half of respondents to a DfT survey stated that safer roads would encourage them to cycle (53%) and walk (45%) …
Response attribution not verified
#17 — DfT continues to use and relaunched its 'Think!' campaign for road safety.
Recommendation: We asked DfT if there was more that it could do to promote the changes it had made to improve safety and encourage more people take up cycling. It told us that it recognised that communication was a big part …
Response attribution not verified
NAO audit recommendations(1)
Health investigations(6)
Independent investigation: Katie Kazmi, Reading (1999) — Rec 14
The trusts’ risk management policy should require consideration of whether: • the individual is a driver with access to a car; • driving for that individual would give rise to a significant risk; • the risk is such that advice is given not to drive • carers and significant others …
south_east
Independent investigation: Katie Kazmi, Reading (1999) — Rec 1
The parts of this report relating to driving should be formally considered by the RBC Learning Support Service and the DVLA so as to consider any necessary improvements to these services.
south_east
Independent investigation: Katie Kazmi, Reading (1999) — Rec 2
The trusts’ risk management policy should require consideration of whether: • the individual is a driver with access to a car; • driving for that individual would give rise to a significant risk; • the risk is such that advice is given not to drive; • carers and significant others …
south_east
Independent investigation: Katie Kazmi, Reading (1999) — Rec 1
The parts of this report relating to driving should be formally considered by the DVLA and Reading Borough Council Learning Support Service so as to consider any necessary improvements to these services.
south_east
Independent investigation: Katie Kazmi, Reading (1999) — Rec 13
The trusts should consider the desirability of including in CPA documentation a note of the advice given to the patient on driving.
south_east
Independent investigation: Katie Kazmi, Reading (1999) — Rec 2
The trusts should consider the desirability of including in CPA documentation a note of the advice given to the patient on driving.
south_east
Scottish Fatal Accident Inquiries(12)
Kevin Alexander Davidson
It may be that at the end of the day too much responsibility rests with the driver in terms of determining the safety and security of any particular load and it may be that some consideration should be given to a system in which the driver and at least one other person is directed to always carry out a final …
Jan 2010
Jason MacIntyre
THEREFORE recommends (i) That all motorists keep a proper lookout when turning across an opposing carriageway. (3) In terms of Section 6(1)(c) of the Act (The reasonable precautions, if any, whereby the death and any accident resulting in the death might have been avoided) (i) The accident might have been avoided if Robert MacTaggart had driven with greater care and …
May 2010
Kevin Mykoliw
I recommend that operators should be reminded to comply with their operator’s licence and that positive steps should be taken swiftly to enforce such compliance. I recommend that operators be reminded when carrying out brake tests on public roads to carefully assess the proposed locus prior to commencing their tests. I also recommend that operators should be warned of the …
Gavin McCabe
I recommend that the Scottish Ministers and the Secretary of State for Transport urgently review the current regulations with a view to rescinding the present exemption from wearing seat belts as applicable to taxi drivers either it it’s entirety or at least to amend it so that it no longer applies to Hackney or other specially built taxi cabs or …
Nov 2010
Calvin Hamilton and Shaun McArthur
I would expect that the local authority and the police would wish to review the issue of signage as a matter of good practice following a fatal accident on a road within their area and suggest that the Crown should share this determination with them to that end.
Apr 2014
John Moody
(1) Those operating light goods vehicles are recommended to follow the good practice recommended in publications by Vehicle and Operator Services Agency and its successor the Driver and Vehicle Standards Agency with regard to: a. Daily walk around inspections of vehicles before they are driven b. Servicing of such vehicles regularly in line with manufacturers recommendations c. Adequate maintenance of …
Oct 2014
Robert Dellow
(5) In terms of section 6 (1) (e): the following guidance is issued to those driving HGV vehicles with a curtain sided trailer: First, drivers are reminded that it is their responsibility to ensure that the driving conditions make it is safe to drive, both in respect of their own safety and that of other road users. Second, that the …
Sep 2014
Police Constable Kevin Lowe
This dilemma has been addressed by Lothian and Borders Police and Strathclyde Police may wish to consider how it is dealt with in that Force. The guidance therefore would not seem to be clear as I read it to be, because I have two interpretations of it from senior police officers and if it is ambiguous as Superintendent Docherty himself …
Nov 2007
Harry McKenzie
(Fifty eight) A reasonable precaution, whereby the death of Mr. McKenzie might have been avoided, would have been the wearing of the seatbelt by himself, as the driver of the lorry concerned. To comply with this precaution would only require the driver of the lorry to use the seatbelt already fitted within the lorry. Accordingly, notwithstanding current practice, HGV Drivers …
Dec 2008
Christina Fraser
(a) All heavy goods drivers should be required to undergo compulsory training in loading techniques before being allowed to transport loads, which training should also be on a periodic basis. (b) No load should be transported unless its weight has been accurately ascertained. (c) Every employer involved in the transporting of loads should be required to keep a register of …
Jun 2010
J.K. Sweeney, L. Sweeney, E.P. McQuade, S.C. Tait, G.M. Ewing and J. Morton
5.1 Doctors generally, and general practitioners in particular, should take steps to ensure that medical notes are made and kept in such a way as to maximise their ability to identify repeated episodes of loss of consciousness, loss of or altered awareness, in the case of patients who are or may become drivers. 5.2 When a doctor is advising an …
Dec 2015
Alexander Irvine
In terms of section 26(1)(b), I recommend: 1. That the present system of self-certification of fitness to drive after the age of 70 years be changed as a matter of priority, by limiting self-certification of fitness to drive only to applications before the age of 80 years. Application for renewal should continue to be required every three years, from the …
Oct 2024
Other
3 recs
Independent reviews(6)
Acheson Report — Rec 17
We RECOMMEND further measures to reduce traffic speed, by environmental design and modification of roads, lower speed limits in built up areas, and stricter enforcement of speed limits.
Health & Social Care
Acheson Report — Rec 15
We RECOMMEND further measures to encourage walking and cycling as forms of transport and to ensure the safe separation of pedestrians and cyclists from motor vehicles.
Health & Social Care
Building Better Building Beautiful Commission — Rec 28
create healthy streets for people. This is an important need to update and improve the government’s guidance on street design (known as Manual for Streets). Again, this should be co-ordinated with the government’s new National Model Design Code (see policy proposition 7). • Manual for Streets 1 (2007) and Manual …
Building Safety
Acheson Report — Rec 34
We RECOMMEND policies which reduce the excess mortality from accidents and suicide in young men (see also: recommendation 24). Specifically:
Health & Social Care
Acheson Report — Rec 26.1
we recommend policies which promote moderate intensity exercise including: further provision of cycling and walking routes to school, and other environmental modifications aimed at the safe separation of pedestrians and cyclists from motor vehicles; and safer opportunities for leisure.
Health & Social Care
Pitt Floods Review — Rec 45
The Highways Agency, working through Local Resilience Forums, should further consider the vulnerability of motorways and trunk roads to flooding, the potential for better warnings, strategic road clearance to avoid people becoming stranded and plans to support people who become stranded.
Other
LGO / SPSO decisions(360)
21-013-314 — Kent County Council
Summary: We will not investigate this complaint about the Council’s decision not to implement parking restrictions on the housing development where Mr X lives. There is not enough evidence of fault in the Council’s actions to warrant further investigation.
LGO (Local Government & …
Transport And Highways
Jan 2022
21-006-544 — London Borough of Croydon
Summary: We will not investigate Mr X’s complaint the Council has failed to provide information about the maintenance of grass verges and failed to reply to his complaints. I am satisfied the Council has now explained the maintenance position and apologised to Mr X for the failure to deal with …
LGO (Local Government & …
Transport And Highways
Upheld
Jan 2022
21-012-911 — Cumbria County Council
Summary: We will not investigate this complaint about the Council not collecting grass cuttings. The complainant has not suffered sufficient personal injustice to warrant our involvement. Nor is it likely that further investigation would lead to a different outcome.
LGO (Local Government & …
Transport And Highways
Jan 2022
21-014-819 — Warwickshire County Council
Summary: We will not investigate Mrs B’s complaint that she suffered serious injuries whilst cycling due to the Council’s failure to repair a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court, which is in the best position …
LGO (Local Government & …
Transport And Highways
Jan 2022
21-014-866 — Worcestershire County Council
Summary: Mr C complained about the home to school travel arrangements made by the Council for his son to get to school. He said the Council had not considered the safety of the route between his home and bus stops his son must use for the journey. We upheld the …
LGO (Local Government & …
Education
Upheld
Aug 2022
25-016-669 — Nottinghamshire County Council
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & …
Transport And Highways
Feb 2026
25-025-885 — Rochdale Metropolitan Borough Council
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & …
Transport And Highways
Feb 2026
25-013-026 — Kent County Council
on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.
LGO (Local Government & …
Transport And Highways
Jan 2026
21-014-750 — North Yorkshire County Council
Summary: We will not investigate Mrs X’s complaint that the Council has not accepted liability for her personal injury and property damage after she tripped on an open inspection cover on the highway. This is because it is reasonable for Mrs X to take the Council to court, which is …
LGO (Local Government & …
Transport And Highways
Jan 2022
21-013-956 — West Northamptonshire Council
Summary: We will not investigate this complaint that vibrations caused by large vehicles travelling over a speed hump are resulting in damage to the complainant’s home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It would …
LGO (Local Government & …
Transport And Highways
Jan 2022
21-014-674 — South Gloucestershire Council
Summary: We will not investigate this complaint about the processed followed to close a road close to the complainant’s home. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant has not suffered enough personal injustice to warrant our …
LGO (Local Government & …
Transport And Highways
Feb 2022
21-017-627 — Devon County Council
Summary: We will not investigate this complaint about flooding caused to a private road by run-off from the public highway in periods of heavy rain. It is reasonable for Mr X to seek a remedy in the courts for his claim that the Council is liable for any flood damage …
LGO (Local Government & …
Transport And Highways
Mar 2022
21-018-636 — London Borough of Havering
Summary: We will not investigate Mrs B’s complaint that she suffered injuries after tripping on a pavement. This is because it is reasonable for Mrs B to pursue her compensation claim at court.
LGO (Local Government & …
Transport And Highways
Mar 2022
22-000-272 — Devon County Council
Summary: We will not exercise discretion to investigate this complaint about damage caused to Mrs X’s car arising from the Council’s failure to repair a pothole on the public highway. This is because it is reasonable to expect Mrs X to go to court to determine any liability owed by …
LGO (Local Government & …
Transport And Highways
Apr 2022
22-000-446 — Cumbria County Council
Summary: We cannot investigate Ms B’s complaint that her car was damaged due to the Council’s failure to maintain a road. This is because Ms B took the Council to court.
LGO (Local Government & …
Transport And Highways
Apr 2022
22-003-127 — Suffolk County Council
Summary: We will not investigate Mr B’s complaint that the Council has failed to repair a defective section of road outside his home. This is because it is reasonable for Mr B to use the remedies available to him at court.
LGO (Local Government & …
Transport And Highways
Jun 2022
22-002-888 — Surrey County Council
Summary: We will not investigate this complaint about highway repairs. This is because Miss Y’s insurer or the court is better placed to deal with her complaint.
LGO (Local Government & …
Transport And Highways
Jun 2022
22-004-505 — Portsmouth City Council
Summary: We will not investigate this complaint about financial loss incurred by the complainant after his car was damaged by a tree on Council land. This is because it is reasonable for the complainant to take his claim to court.
LGO (Local Government & …
Transport And Highways
Jul 2022
22-005-649 — Lincolnshire County Council
Summary: We will not investigate this complaint about highway maintenance. This is because it is unlikely we would find fault and it is reasonable to expect Mr Y to use the remedies available to him at court.
LGO (Local Government & …
Transport And Highways
Aug 2022
22-006-789 — Lincolnshire County Council
Summary: We will not investigate Mrs B’s complaint that she was involved in a road traffic collision because the Council did not carry out highway works safely. This is because it is reasonable for Mrs B to pursue her compensation claim with the Council’s insurers, and if needed, take the …
LGO (Local Government & …
Transport And Highways
Aug 2022
22-007-024 — Devon County Council
Summary: We will not investigate Mr C’s complaint that the Council is failing to maintain the road where he lives. This is because it is reasonable for Mr C to apply to court for an order requiring the Council to repair the road.
LGO (Local Government & …
Transport And Highways
Aug 2022
23-017-984 — Central Bedfordshire Council
Summary: We will not investigate this complaint about work carried out to the road where the complainant lives. We cannot decide whether the Council is liable for damage to his property or personal injury, these are matters for insurers or the courts. Nor can we require the Council to impose …
LGO (Local Government & …
Planning
Mar 2024
23-019-967 — Buckinghamshire Council
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
LGO (Local Government & …
Transport And Highways
Apr 2024
23-019-952 — Essex County Council
Summary: We will not investigate this complaint about highway maintenance because the courts and insurers are better placed to deal with any damage to Dr Y’s vehicle and there is not enough evidence of fault in the Council’s management of highway maintenance to justify investigation.
LGO (Local Government & …
Transport And Highways
Apr 2024
23-021-396 — Leeds City Council
Summary: We will not investigate this complaint about highways because any injustice is not significant enough to warrant investigation.
LGO (Local Government & …
Transport And Highways
May 2024
24-000-573 — Cumberland Council
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his claim for damages after his car was hit by a deer. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
LGO (Local Government & …
Transport And Highways
May 2024
24-001-835 — Dorset Council
Summary: We will not investigate Mr X’s complaint about alleged negligence, and trespass and damage to his land by a Council contractor carrying out licenced works to a public highway. The courts are better placed to consider this complaint.
LGO (Local Government & …
Transport And Highways
Jun 2024
24-001-519 — Nottinghamshire County Council
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her son’s claim for damages after his car hit a pothole. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
LGO (Local Government & …
Transport And Highways
Jun 2024
24-002-422 — London Borough of Barnet
Summary: We will not investigate this complaint about highway maintenance because it is reasonable for Mr Y to be expected to approach the courts in this matter, who are better placed to consider the issue.
LGO (Local Government & …
Transport And Highways
Jun 2024
24-003-276 — Barnsley Metropolitan Borough Council
Summary: We will not investigate this complaint about highways maintenance because there is another body better placed to consider this complaint.
LGO (Local Government & …
Transport And Highways
Jul 2024
24-002-661 — London Borough of Hillingdon
Summary: We will not investigate this complaint about the Council’s refusal to install a grill or gulley around the drain in the highway outside the complainant’s home. There is insufficient evidence of fault in the Council’s actions to justify an investigation.
LGO (Local Government & …
Transport And Highways
Jul 2024
24-003-587 — Trafford Council
Summary: We will not investigate this complaint about highway maintenance because there is another body better placed to consider this complaint.
LGO (Local Government & …
Transport And Highways
Jul 2024
24-004-326 — Surrey County Council
Summary: We will not investigate this complaint about damage caused to Ms X’s vehicle when the Council removed the road surface. The matter is best dealt with as an insurance claim, which should be escalated to the courts should no resolution be achieved.
LGO (Local Government & …
Transport And Highways
Jul 2024
24-006-690 — Staffordshire County Council
Summary: We will not investigate this complaint about the Council’s handling of a claim for damages as this caused the complainant insufficient injustice to warrant our further involvement.
LGO (Local Government & …
Transport And Highways
Sep 2024
24-006-228 — Wokingham Borough Council
Summary: We will not investigate this complaint about highway repair and maintenance because it is reasonable to expect Mr Y to approach the courts, who are better placed to consider the issue.
LGO (Local Government & …
Transport And Highways
Sep 2024
24-006-202 — Bristol City Council
Summary: We will not investigate Mr X’s complaint about how the Council addressed his concerns relating to road maintenance. There is no evidence of fault.
LGO (Local Government & …
Transport And Highways
Sep 2024
24-009-360 — East Sussex County Council
Summary: We will not investigate Mr B’s complaint that his car was damaged by a road defect which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim at court. An investigation solely into the Council’s handling of Mr B’s …
LGO (Local Government & …
Transport And Highways
Sep 2024
24-006-814 — Slough Borough Council
Summary: We will not investigate this complaint about delay in deciding a compensation claim for pothole damage as ultimately this is a matter for the courts.
LGO (Local Government & …
Transport And Highways
Sep 2024
24-005-701 — Cumberland Council
Summary: We will not investigate this complaint about failure to repair a defective manhole cover. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The Council confirms the repair has now been completed. Further investigation will not …
LGO (Local Government & …
Transport And Highways
Sep 2024
24-006-987 — Surrey County Council
Summary: We will not investigate this complaint about highway maintenance because there is not enough injustice to warrant investigation.
LGO (Local Government & …
Transport And Highways
Sep 2024
24-021-487 — West Sussex County Council
Summary: We will not investigate this complaint about a pothole damage claim as this is a matter for the courts.
LGO (Local Government & …
Transport And Highways
Apr 2025
24-014-291 — Royal Borough of Kensington & Chelsea
Summary: We will not investigate this complaint that the Council does not take enforcement action against pavement parking. This is because there is insufficient evidence of fault by the Council.
LGO (Local Government & …
Transport And Highways
Apr 2025
25-004-753 — North Northamptonshire Council
Summary: We will not investigate Mr B’s complaint that his vehicle was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
LGO (Local Government & …
Transport And Highways
Jun 2025
25-005-988 — West Berkshire Council
Summary: We will not investigate Mr B’s complaint that his car was damaged by a road defect which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
LGO (Local Government & …
Transport And Highways
Jun 2025
25-002-829 — Suffolk County Council
Summary: We will not investigate this complaint about highway maintenance and noise because there is not enough evidence of fault to justify investigation and it is reasonable to expect Mr Y to approach the court about the matter is he wishes to pursue it, who are better placed to consider …
LGO (Local Government & …
Transport And Highways
Jul 2025
24-023-428 — Devon County Council
Summary: We will not investigate this complaint about the Council’s arrangements for drainage. This is because there is no significant injustice, and we cannot achieve the outcome that Miss Y seeks.
LGO (Local Government & …
Transport And Highways
Jul 2025
25-003-544 — Cornwall Council
Summary: We will not investigate this complaint about a highways matter because it is late without good reason to exercise discretion to investigate it now.
LGO (Local Government & …
Transport And Highways
Jul 2025
25-005-420 — Essex County Council
Summary: We will not investigate this complaint about a personal injury claim as this is a matter for the courts.
LGO (Local Government & …
Transport And Highways
Jul 2025
25-004-625 — London Borough of Barnet
Summary: We will not investigate this complaint about highway repair because the court is better placed to consider the complaint, and it is reasonable to expect Mr Y to use his right to go to court about the matter.
LGO (Local Government & …
Transport And Highways
Aug 2025
25-004-204 — Wokingham Borough Council
Summary: We will not investigate this complaint about damage to Mr X’s car caused by a highway defect because the Council’s payment of the claim is a sufficient remedy and it is unlikely that further investigation would achieve significantly more for Mr X.
LGO (Local Government & …
Transport And Highways
Aug 2025
CJINI inspection reports(3)
Roads Policing: A Follow-Up Review of inspection recommendations
Policing, Policing and the Community
Nov 2010
Driving Change: Enforcement of road traffic legislation in Northern Ireland
Policing, Policing and the Community
Sep 2016
Driving Change: A Follow-up review of the 2016 enforcement of road traffic legislation in N.I.
Policing, Policing and the Community
Mar 2020