Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202202192 | Swansea Council | Local Government | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202201483 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202203084 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202202820 | Powys County Council | Local Government | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202202701 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202202701 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202201302 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 15 Aug 2022 |
| PSOW-202100069 | Aneurin Bevan University Health Board | Health | Upheld | 15 Aug 2022 |
| PSOW-202202595 | Bron Afon Community Housing Ltd | Housing | Resolved / Early Resolution | 12 Aug 2022 |
| PSOW-202202151 | A Nursing Home in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Aug 2022 |
| PSOW-202102655 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 11 Aug 2022 |
| PSOW-202202147 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202201676 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202202406 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202201785 | Admissions Appeal Panel - Bassaleg School | Education | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202201561 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202103020 | Swansea Bay University Health Board | Health | Upheld | 10 Aug 2022 |
| PSOW-202101536 | Conwy County Borough Council | Local Government | Upheld | 10 Aug 2022 |
| PSOW-202201372 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202202556 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 5 Aug 2022 |
| PSOW-202202387 | Gwynedd Council | Local Government | Resolved / Early Resolution | 5 Aug 2022 |
| PSOW-202202324 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 4 Aug 2022 |
| PSOW-202107577 | Betsi Cadwaladr University Health Board | Health | Other | 3 Aug 2022 |
| PSOW-202106365 | Ceredigion County Council | Local Government | Not Upheld | 3 Aug 2022 |
| PSOW-202006042 | Aneurin Bevan University Health Board | Health | Upheld | 1 Aug 2022 |