Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202204634 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Nov 2022 |
| PSOW-202201032 | Betsi Cadwaladr University Health Board | Health | Other | 31 Oct 2022 |
| PSOW-202107843 | Gwynedd Council | Local Government | Other | 31 Oct 2022 |
| PSOW-202108208 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Other | 31 Oct 2022 |
| PSOW-202204397 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 31 Oct 2022 |
| PSOW-202204405 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Oct 2022 |
| PSOW-202100012 | Llandovery Town Council | Local Government | Other | 27 Oct 2022 |
| PSOW-202204317 | Newport City Homes | Resolved / Early Resolution | 27 Oct 2022 | |
| PSOW-202203313 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Oct 2022 |
| PSOW-202203430 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202204364 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202103586 | Betsi Cadwaladr University Health Board | Health | Upheld | 25 Oct 2022 |
| PSOW-202204219 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202204470 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202102349 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 25 Oct 2022 |
| PSOW-202203456 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 24 Oct 2022 |
| PSOW-202203174 | Newport City Council | Local Government | Resolved / Early Resolution | 20 Oct 2022 |
| PSOW-202202210 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Oct 2022 |
| PSOW-202204031 | Cardiff Council | Health | Resolved / Early Resolution | 20 Oct 2022 |
| PSOW-202203939 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Oct 2022 |
| PSOW-202203307 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Oct 2022 |
| PSOW-202204333 | Neath Port Talbot Council | Health | Resolved / Early Resolution | 19 Oct 2022 |
| PSOW-202204142 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 17 Oct 2022 |
| PSOW-202203738 | Cardiff Council | Local Government | Resolved / Early Resolution | 17 Oct 2022 |
| PSOW-202202596 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Oct 2022 |