Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202105068 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202105113 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202105948 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202103967 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202105018 | Cardiff Council | Local Government | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202105810 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 13 Dec 2021 |
| PSOW-202104771 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Dec 2021 |
| PSOW-202002671 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Dec 2021 |
| PSOW-202103608 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 10 Dec 2021 |
| PSOW-202004242 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Dec 2021 |
| PSOW-202004090 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 9 Dec 2021 |
| PSOW-202105561 | Cardiff Council | Local Government | Resolved / Early Resolution | 9 Dec 2021 |
| PSOW-202104832 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 9 Dec 2021 |
| PSOW-202103078 | Natural Resources Wales | Resolved / Early Resolution | 7 Dec 2021 | |
| PSOW-202004757 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 2 Dec 2021 |
| PSOW-202105257 | Gwynedd Council | Local Government | Resolved / Early Resolution | 2 Dec 2021 |
| PSOW-202003444 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 1 Dec 2021 |
| PSOW-202104828 | Flintshire County Council | Local Government | Resolved / Early Resolution | 30 Nov 2021 |
| PSOW-202003764 | Gwynedd Council | Local Government | Upheld | 30 Nov 2021 |
| PSOW-202105537 | Flintshire County Council | Local Government | Resolved / Early Resolution | 30 Nov 2021 |
| PSOW-202103857 | Cardiff Council | Local Government | Resolved / Early Resolution | 29 Nov 2021 |
| PSOW-202104925 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 29 Nov 2021 |
| PSOW-202105659 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 26 Nov 2021 |
| PSOW-202104508 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 26 Nov 2021 |
| PSOW-202004968 | Bridgend County Borough Council | Local Government | Upheld | 25 Nov 2021 |