Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202006430 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 3 Mar 2022 |
| PSOW-202107399 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 2 Mar 2022 |
| PSOW-202005195 | Aneurin Bevan University Health Board | Health | Upheld | 2 Mar 2022 |
| PSOW-202106785 | Trivallis | Resolved / Early Resolution | 2 Mar 2022 | |
| PSOW-202107734 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Mar 2022 |
| PSOW-202106816 | Adra | Housing | Resolved / Early Resolution | 1 Mar 2022 |
| PSOW-202107135 | Merthyr Tydfil County Borough Council | Local Government | Resolved / Early Resolution | 1 Mar 2022 |
| PSOW-202107149 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 25 Feb 2022 |
| PSOW-202107389 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Feb 2022 |
| PSOW-202107622 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Feb 2022 |
| PSOW-202107179 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Feb 2022 |
| PSOW-202006285 | Hywel Dda University Health Board | Health | Other | 23 Feb 2022 |
| PSOW-202106423 | Ateb Group Ltd | Resolved / Early Resolution | 22 Feb 2022 | |
| PSOW-202107020 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 22 Feb 2022 |
| PSOW-202100976 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 22 Feb 2022 |
| PSOW-202106456 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 19 Feb 2022 |
| PSOW-202002848 | Mid and West Wales Fire Service | Other | 17 Feb 2022 | |
| PSOW-202101471 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 17 Feb 2022 |
| PSOW-202106630 | Newydd Housing Association | Housing | Resolved / Early Resolution | 17 Feb 2022 |
| PSOW-202002322 | Powys County Council | Local Government | Other | 17 Feb 2022 |
| PSOW-202003546 | Trivallis | Not Upheld | 16 Feb 2022 | |
| PSOW-202106591 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 15 Feb 2022 |
| PSOW-202107083 | Cardiff Council | Local Government | Resolved / Early Resolution | 15 Feb 2022 |
| PSOW-202104092 | Brecon Beacons National Park Authority | Other | 14 Feb 2022 | |
| PSOW-202004997 | Powys Teaching Health Board | Health | Upheld | 14 Feb 2022 |