Poor recruitment checks
Failure to gather and record all necessary information for recruitment purposes, potentially leading to unsuitable staff being hired.
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
IMB recommendation
81match
Wandsworth (2025)
Officer recruitment has been poor, leading to a high turnover of often unsuitable staff. Recruitment is handled centrally. Will the Prison Service consider allowing the prison to become involved in the process so that applicants receive a realistic impression of the role?
Matched on
terms: poor, recruitment
IOPC learning recommendation
81match
Investigation into recruitment irregularities and the actions of a civilian staff member – British Transport Police, June 2018
The IOPC recommends that British Transport Police reviews its recruitment policy in light of the issues raised in this investigation and makes amendments to address any areas for improvement. This should include: - ensuring that the roles, responsibilities and lines of accountability of both the HR department and the hiring manager are clear and realistic - clearly articulating...
Matched on
terms: check, recruitment
Committee recommendation
74match
#187 - Amend HMPPS recruitment to mandate face-to-face interviews by local governors for frontline staff
HMPPS must amend its recruitment process to ensure that all frontline staff, including prison officers, undergo a mandatory face-to-face interview process led by local governors. This critical step addresses the identified deficiency in governors not having direct involvement in the recruitment process. This lack of involvement limits the scrutiny necessary to prevent individuals recruited solely to facilitate criminal...
Matched on
terms: recruitment
CQC action
73match
Walfinch West Suffolk
The provider must ensure recruitment checks are completed on all new staff to check their suitability or competence to work with vulnerable people prior to commencing employment.
Matched on
terms: check, recruitment
Committee recommendation
70match
#7 - Amend prison staff recruitment to grant Governors ultimate decision and mandate face-to-face interviews.
Governors must have the ultimate decision on the recruitment of staff who work in their prison. HMPPS must amend its recruitment process to ensure that all frontline staff, including prison officers, undergo a mandatory face-to-face interview process led by Governors or a member of the senior leadership team. (Recommendation, Paragraph 37)
Matched on
terms: recruitment
PFD report
69match
Thomas Warren
The coroner noted that the NHS Trust did not require its recruitment agency to perform registration or fitness-to-practice checks on a locum doctor. The Trust was also unaware of prior concerns and ongoing investigations regarding the doctor's performance in other health services.
Matched on
terms: check, recruitment
CQC action
69match
Manor House Care Home
Appropriate recruitment checks were not always undertaken before staff started to work at the service to ensure staff were suitable to work with vulnerable people.
Matched on
terms: check, recruitment
CQC action
69match
Lindcare Ltd
The provider must ensure safe staffing and recruitment procedures are established and operated effectively to ensure that persons employed are of good character, including robust recruitment checks, complete employment application forms, and comprehensive references from previous employers.
Matched on
terms: check, recruitment
CQC action
65match
Glenfield Hospital
The trust should ensure all Disclosure and Barring Service (DBS) checks are up-to-date and stored correctly in staff employment records.
Matched on
terms: check
CQC action
65match
The Old Post Office
The provider must complete recruitment checks effectively.
Matched on
terms: check, recruitment
Inquiry recommendation
64match
FR-11 - Extend Disclosure Regime Overseas
The Inquiry recommends (as originally stated in its Children Outside the United Kingdom Phase 2 Investigation Report, dated January 2020) that the UK government introduces legislation permitting the Disclosure and Barring Service to provide enhanced certificates with barred list checks to citizens and residents of England and Wales applying for: work or volunteering with UK-based organisations, where the...
Matched on
terms: check, recruitment
IMB recommendation
63match
Wandsworth (2024)
Officer recruitment has been poor, leading to a high turnover of often unsuitable staff. Recruitment is handled centrally. Will the Service consider allowing the prison to become involved in the process so that applicants receive a realistic impression of the role?
Matched on
terms: poor, recruitment
PFD report
61match
George Hulme
Agency staff lacked information and adequate induction to identify residents, resulting in an incorrect file retrieval and potentially inappropriate treatment. Resident rooms were also not clearly marked, which could lead to identification confusion during emergencies.
Matched on
classifier match
PFD report
61match
Polly Drew
The recruitment process for a doctor with significant responsibility and access to anaesthetic drugs was inadequate, leading to concerns about the appointed doctor working alone and posing potential risks.
Matched on
terms: recruitment
PFD report
61match
Arthur Hughes
The coroner noted a lack of protocol for observing and assessing locum staff in practice, potentially leading to them working beyond their capabilities. There was also a reluctance at a managerial level to supplement locum references with telephone calls.
Matched on
classifier match
PFD report
61match
Jane Jowers
The coroner raised concerns regarding the absence of a statutory procedure for international criminal conviction checks, which could lead to unsuitable individuals working with vulnerable adults and children.
Matched on
terms: check
PFD report
61match
Caden Stewart
Physical Education Instructors were unaware of PSI 58/2011 requirements, and communication gaps meant officers responsible for welfare checks were not informed Caden felt unwell. The wing officer did not ensure Caden saw healthcare nor hand over this information to their successor.
Matched on
terms: check
Inquiry recommendation
61match
54 - Lambeth foster carer vetting review
Lambeth Council should review the application of recruitment and vetting procedures for all current foster carers directly provided by Lambeth Council, to ensure that the procedures have been followed correctly. In addition, Lambeth Council should seek assurances from external agencies and other local authorities, in which children in the care of Lambeth Council have been placed, that recruitment...
Matched on
terms: recruitment
CQC action
61match
South Tyneside District Hospital
The trust must ensure all staff have an appropriate disclosure and barring service check and ensure this is repeated where required or the risks of not repeating checks are considered and assessed.
Matched on
terms: check
CQC action
61match
Cumberland Infirmary
The trust should ensure that it follows the recommended period for repeating and recording Disclosure and Barring Service checks for directors and that all qualifications are copied and recorded with in directors files. Regulation 5(3)(d).
Matched on
terms: check
CQC action
61match
Royalcare- Thanet
The provider and registered manager failed to operate effective recruitment processes and ensure information specified in Schedule 3 of the Health and Social Care Act was available for each member of staff.
Matched on
terms: recruitment
CQC action
61match
Kingfishers Nursing Home
Recruitment procedures were not established and operated effectively to ensure that fit and proper persons were employed. All information specified in Schedule 3 was not available for each such person employed.
Matched on
terms: recruitment
Committee recommendation
60match
#11 - 1st Report – Raising the standard: licensing of taxis and private hire vehicles
An enhanced DBS check is the highest level of criminal record check available, yet it seemingly does not guarantee that licensing authorities receive all the information they need to make sound judgements about licence applications. We are concerned that the current framework creates a false sense of security: licensing authorities believe they are seeing a complete picture when...
Matched on
terms: check
PFD report
57match
Mark Berry
Hospital staff delayed police notification of a potentially suspicious death due to confusion over procedures. Concerns were also raised about insufficient basic incident details, such as the address, in ambulance service handovers, particularly from private providers.
Matched on
classifier match
PFD report
57match
Liam Lyes-Watson
The coroner identified issues with an untrained call handler not speaking directly with the caller, a blanket policy preventing discussion with callers, and insufficient action taken with information received. Consideration was also recommended for recording incoming calls.
Matched on
classifier match
PFD report
57match
Ian Harris
The coroner noted concerns that drivers with medical conditions can provide inaccurate information to independent GPs for HGV licence renewals, as these GPs cannot verify medical history. It suggests requiring reports from the driver's own GP or allowing independent GPs access to records.
Matched on
classifier match
PFD report
57match
Gareth Chumber-Kelly
The coroner noted repeated deficiencies in the ACCT process, an inefficient reception process leading to the loss of vital prisoner information, and the suspension of suicide and self-harm training for staff despite a high risk of self-inflicted deaths.
Matched on
classifier match
Inquiry recommendation
57match
31 - DBS and training compliance for Church officers
Individuals engaged in regulated activity who have failed to undergo a DBS check or complete compulsory training should not be permitted to hold voluntary offices within the Church. Failure by ordained clergy to comply with either requirement should result in disciplinary proceedings.
Matched on
terms: check
CQC action
57match
The York Hospital
The trust should ensure that it follows the recommended period for repeating and recording Disclosure and Barring Service checks for directors.
Matched on
terms: check
CQC action
57match
Scarborough Hospital
The trust should ensure that it follows the recommended period for repeating and recording Disclosure and Barring Service checks for directors.
Matched on
terms: check
CQC action
57match
Kent Central Ambulance Service Ltd
The service should embed their new process for using the standardised risk assessment tool where a DBS check identifies a record of concern.
Matched on
terms: check
CQC action
57match
Chatham House
The provider must ensure people who use the service are fully protected by their recruitment practices, including obtaining application forms and written references for new staff.
Matched on
terms: recruitment
CQC action
57match
Tralee Rest Home
There was no policy in place to address risks associated where previous cautions or convictions were recorded, and a deficiency in recruitment procedures where risk assessments were not completed despite a recorded conviction.
Matched on
terms: recruitment
CQC action
57match
Aarondale House
The provider develops a system to ensure relevant checks are made to ensure staff are of good character and suitable for their role prior to employment.
Matched on
terms: check
CQC action
57match
TerraBlu Homecare
A robust approach to recruitment was not taken make sure only suitable staff with the competence and skills were employed to provide care. This was a breach of Regulation 19 (1)(2)(3).
Matched on
terms: recruitment
CQC action
57match
Spindrift Care Home Limited
The provider had not ensured appropriate checks were undertaken before staff commenced their employment, to confirm they were safe to work with vulnerable people.
Matched on
terms: check
CQC action
57match
Shire Oak House
No system in place to ensure staff recruitment measures are taken effectively.
Matched on
terms: recruitment
CQC action
57match
Paxigate Healthcare Limited
The required pre-employment checks had not been fully completed to help ensure staff employed were suitable. This included completing a new Disclosure and Barring Service (DBS) check and obtaining additional references.
Matched on
terms: check
CQC action
57match
Johnstons Homecare Ltd
The provider must ensure that safe recruitment practices are always followed when recruiting staff.
Matched on
terms: recruitment
CQC action
57match
Heatherdene Residential Care Home
The provider had failed to ensure that robust staff recruitment procedures were followed to ensure only fit and proper persons were employed.
Matched on
terms: recruitment
IMB recommendation
57match
Littlehey (2025)
The Board is, again, disappointed that, despite repeated requests for change, the IMB recruitment process continues to be inadequate and inappropriate to support the timely recruitment of candidates with the necessary qualities and skills. Again, the Board is eager to know what improvements the Minister plans to address this issue.
Matched on
terms: recruitment
Committee recommendation
56match
#186 - Align HMPPS personnel vetting requirements with tier-one security agencies and mandate lifelong vetting
HMPPS must immediately commit to aligning its personnel vetting requirements with those of other tier-one security and law enforcement agencies, such as the police. While the nature of the work differs, the threat profile is comparable. This alignment must establish the lifelong vetting model as the minimum operational standard for all staff and require automatic enhanced vetting checks...
Matched on
terms: check
IOPC learning recommendation
56match
Collision following pursuit - Thames Valley Police, May 2019
The IOPC recommends that Thames Valley Police (TVP) makes sure that all relevant checks are carried out before officers who have transferred from another force are authorised to drive with Thames Valley Police. This should include ensuring that officers meet any requirements under force policy, including requirements regarding recent operational driving experience. This follows a case where an...
Matched on
terms: check
PFD report
53match
James Boylan
The coroner noted removable bathroom rails created ligature points, staff were unaware they were removable, and an undetected blade was brought onto the ward. Concerns were also raised about fragmented communication preventing an overall view of the patient's escalating condition and the incomplete dissemination of assessments.
Matched on
classifier match
PFD report
53match
William Hafele
The coroner identified gaps in training for police and hospital staff regarding missing persons procedures and responsibilities. Ineffective communication between police and the hospital led to critical risk assessment information being omitted and reclassification not being communicated.
Matched on
classifier match
PFD report
53match
Peter Lawrence
The coroner identified that risk factors may be missed or inadequately recorded for new prisoners, particularly those with limited background information. Further concerns included insufficient interaction with a personal officer, a missed opportunity for risk identification.
Matched on
classifier match
PFD report
53match
Richard Franks
Information about Mr Franks' stated intent to commit suicide and distress at court was not communicated to prison staff, which prevented an ACCT assessment and increased monitoring. The coroner noted that sharing such protective information does not breach professional privilege.
Matched on
classifier match
PFD report
53match
Amy Henderson
The coroner noted issues with the transfer of critical patient information between an NHS hospital and a private hospital, alongside a lack of clarity among private hospital staff regarding responsibility for removing banned items upon admission.
Matched on
classifier match
PFD report
53match
Nicholas Harrison
The coroner identified deficiencies in mental health act assessments by Approved Mental Health Practitioners (AMPHs), including insufficient information gathering and non-compliance with legal requirements. AMPH responses to Nearest Relative requests also did not always meet statutory duties.
Matched on
classifier match
PFD report
53match
Peter Anzani
Concerns included inadequate recording of vital observations and staff training at the hospital, alongside long patient waiting lists resulting from staffing shortages and rejected funding requests from NHS England.
Matched on
classifier match