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The Old Post Office

Type Social Care Org Region East Midlands Last inspected 15 Mar 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 15 March 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 15 March 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 4 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 4 must-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Safe
The provider must ensure risks to people are fully identified and care is planned to keep people safe, and that medicines are managed in line with good practice.
Regulation: Regulation 12 (Safe care and treatment)
⚠ The provider had not ensured risks to people were fully identified and care was planned to keep people safe. Medicines were not managed in line with good practice.
Must-do action 2 of 4
Must do
Well-led
The provider must establish systems to assess, monitor and mitigate the risks to people.
Regulation: Regulation 17 (Good governance)
⚠ The provider had not established systems in place to assess, monitor and mitigate the risks to people.
Must-do action 3 of 4
Must do
Safe
The provider must complete recruitment checks effectively.
Regulation: Regulation 19 (Fit and proper persons employed)
⚠ The provider had not completed recruitment checks effectively.
Must-do action 4 of 4
Must do
Effective
The provider must ensure staff receive the training needed to provide safe effective care to people.
Regulation: Regulation 18 (Staffing)
⚠ The provider had not ensured staff received the training needed to provide safe effective care to people.