Source · CQC inspection

Johnstons Homecare Ltd

Type Social Care Org Region London Last inspected 25 Oct 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Well-led
The provider must ensure that systems are robust enough to demonstrate people's safety and quality of care are effectively managed.
Regulation: Regulation 17 (Good governance)
⚠ Systems were not robust enough to demonstrate people's safety and quality of care were effectively managed.
Must-do action 2 of 2
Must do
Safe
The provider must ensure that safe recruitment practices are always followed when recruiting staff.
Regulation: Regulation 19 (Fit and proper persons employed)
⚠ The provider did not always follow safe recruitment practices when recruiting staff.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
The provider should review their staff deployment systems to ensure there is adequate oversight of care visits.
Should-do action 2 of 2
Should do
Safe
The provider should consider guidance from a reputable source in relation to safe assessment of people's risks, including the provision of appropriate training to staff.

Location details

CQC ID: 1-10061087214
Local authority: Enfield
Region: London

Inspection report

Type: Comprehensive inspection
Date: 25 October 2022
Rating: Requires Improvement
Actions: 2 must-do 2 should-do
AI-extracted 17 Feb 2026