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Johnstons Homecare Ltd

Type Social Care Org Region London Last inspected 25 Oct 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 25 October 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 25 October 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Well-led
The provider must ensure that systems are robust enough to demonstrate people's safety and quality of care are effectively managed.
Regulation: Regulation 17 (Good governance)
⚠ Systems were not robust enough to demonstrate people's safety and quality of care were effectively managed.
Must-do action 2 of 2
Must do
Safe
The provider must ensure that safe recruitment practices are always followed when recruiting staff.
Regulation: Regulation 19 (Fit and proper persons employed)
⚠ The provider did not always follow safe recruitment practices when recruiting staff.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
The provider should review their staff deployment systems to ensure there is adequate oversight of care visits.
Should-do action 2 of 2
Should do
Safe
The provider should consider guidance from a reputable source in relation to safe assessment of people's risks, including the provision of appropriate training to staff.