Source · CQC inspection

Glenfield Hospital

Provider University Hospitals of Leicester NHS Trust Type NHS Healthcare Organisation Region East Midlands Last inspected 7 Sep 2026

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location under the Single Assessment Framework, assessed 7 September 2026. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

CQC assessments indexed

Single Assessment Framework

From 2024 CQC rates services through ongoing assessments rather than comprehensive inspections.

Requires Improvement
The service is not performing as well as it should and we have told the service how it must improve.
University Hospitals of Leicester NHS Trust (UHL) is one of the largest and busiest NHS trusts in England, providing hospital and community services for approximately 1.1 million people across Leicester, Leicestershire and Rutland. The Trust operates three main hospital sites: Leicester Royal Infirmary (LRI), Glenfield Hospital and Leicester General Hospital, alongside several community-based locations. LRI also functions as a designated Trauma Unit, supporting the regional trauma network. UHL treats more than one million patients each year and provides a wide range of specialist services, including cardiac, renal, cancer and respiratory …

Ratings by service

Medical care (Including older people's care)
Good
Feb 2026
Surgery
Requires Improvement
May 2025

Regulatory breaches & enforcement

Current-framework "must do" equivalent

Breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, stated verbatim in the CQC assessment.

Breaches identified (1)

Breach Safe
We found 4 breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in relation to safe care and treatment, environment and equipment, governance and safe staffing.
Regulation: Regulation 12 (Safe care and treatment) · 10 Jun 2026

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Location
Date: 25 November 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 1 must-do 12 should-do

Read this inspection PDF

AI-extracted 3 Jun 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 12 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Safe
The trust must ensure that medical devices are maintained in line with manufacturer’s recommendations.
Regulation: Regulation 12 (Safe care and treatment)
⚠ During the inspection, we checked samples of medical devices to ensure they had been serviced within the required timescales. We found several examples of where equipment must conform to had not been regularly serviced inline with the trust policy. On ward 31, there were three out of nine vital signs …

Should-do actions (12)

Recommended improvements to enhance service quality.

Should-do action 1 of 12
Should do
Well-led
The trust should ensure that their process for identifying current risks are robust.
Regulation: Regulation 17 (good governance)
Should-do action 2 of 12
Should do
Well-led
The trust should ensure all documents relating to recruitment practices are retained in line with the trust policy.
Regulation: Regulation 17 (good governance)
Should-do action 3 of 12
Should do
Well-led
The trust should ensure all Disclosure and Barring Service (DBS) checks are up-to-date and stored correctly in staff employment records.
Regulation: Regulation 17 (good governance)
Should-do action 4 of 12
Should do
Well-led
The trust should consider increasing the capacity of the Freedom To Speak Up Guardians (FTSUG) to sufficiently support all staff at the trust.
Should-do action 5 of 12
Should do
Well-led
The trust should consider continuing to improve the promotion of equality and diversity within and beyond the organisation.
Should-do action 6 of 12
Should do
Responsive
The trust should ensure that patients waiting for elective and cancer care and treatment receive this in a timely manner.
Should-do action 7 of 12
Should do
Well-led
The trust should continue its work to improve the culture throughout the trust.
Should-do action 8 of 12
Should do
Well-led
The trust should continue the work to further develop effective governance systems and processes.
Should-do action 9 of 12
Should do
Well-led
The trust should ensure that they continue to increase staffing levels by improving the recruitment and retention of nursing staff.
Regulation: Regulation 18 (good governance)
Should-do action 10 of 12
Should do
Safe
The trust should ensure that staff are trained to monitor fridge temperatures and take appropriate action if medicines have been stored outside of their required parameters.
Regulation: Regulation 12 (safe care and treatment)
Should-do action 11 of 12
Should do
Safe
The trust should ensure that full, partly full, and empty oxygen cylinders are segregated.
Regulation: Regulation 12 (safe care and treatment)
Should-do action 12 of 12
Should do
Responsive
The trust should consider improving entertainment and communication facilities for patients.