Source · CQC inspection

Royalcare- Thanet

Type Social Care Org Region South East

Location rating: Not Yet Rated  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location. Ratings extracted from individual reports are shown separately below.

Safe
Not Yet Rated
Effective
Not Yet Rated
Caring
Not Yet Rated
Responsive
Not Yet Rated
Well-led
Not Yet Rated

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Planned inspection
Date: 22 April 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do 1 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Well-led
The provider and registered manager failed to ensure there were effective systems and processes to assess, monitor and improve the quality and safety of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider and registered manager failed to ensure there were effective systems and processes to assess, monitor and improve the quality and safety of the service.
Must-do action 2 of 2
Must do
Safe
The provider and registered manager failed to operate effective recruitment processes and ensure information specified in Schedule 3 of the Health and Social Care Act was available for each member of staff.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The provider and registered manager failed to operate effective recruitment processes and ensure information specified in Schedule 3 of the Health and Social Care Act was available for each member of staff.

Should-do actions (1)

Recommended improvements to enhance service quality.

Should-do action 1 of 1
Should do
Safe
The registered manager took immediate action to remind staff body maps needed to be completed to show where pain patches had been placed.