Source · CQC inspection
Spindrift Care Home Limited
Type Social Care Org
Region North West
Last inspected 12 Jan 2017
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (6)
Must-do action 1 of 6
Must do
Responsive
People's care needs were not thoroughly assessed. Plans of care had not been designed with the person to meet people's needs and achieve their preferences.
Must-do action 2 of 6
Must do
Safe
Risk assessments and measures to reduce risks to people who lived at the home were not always up to date and reflective of people's current needs.The provider's business continuity plan was not up to date and required review. Personal Emergency Evacuation Plans were not in place for everyone who lived at the home. We found handwashing facilities were not sufficient in each area of the home. The provider had not undertaken any analysis of accident and incidents to reduce the risk of recurrence.
Must-do action 3 of 6
Must do
Safe
The provider was not working within the principles of the Mental Capacity Act 2005. The provider had not undertaken any assessment of people's capacity to make decisions. Decisions had been made on people's behalf without ensuring they were in the best interests of the person. People were restricted regardless of their capacity.
Must-do action 4 of 6
Must do
Well-led
The provider was not effectively operating systems designed to assess, monitor and improve the quality of the service provided. The provider had not maintained an accurate, complete and up to date record of the care people received. The provider had not sought, gathered and taken into account the views and experiences of people, their relatives and staff about how the service was delivered.
Must-do action 5 of 6
Must do
Safe
The provider had not ensured appropriate checks were undertaken before staff commenced their employment, to confirm they were safe to work with vulnerable people.
Must-do action 6 of 6
Must do
Effective
Not all staff had received appropriate training to ensure they had the knowledge and skills to meet people's needs. Staff had not received a regular appraisal. The provider had not ensured a sufficient number of suitably qualified, skilled and experienced staff were deployed at all times.
Should-do actions (2)
Should-do action 1 of 2
Should do
Effective
The Provider reviews their systems for identifying and responding to maintenance issues to ensure they are addressed promptly.
Should-do action 2 of 2
Should do
Effective
The provider reviews guidance from a reputable source, with a view to making the environment more suitable for people who are living with dementia.