Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202203655 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202204986 | A Dental Practice | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202203741 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202204132 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202204736 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202006031 | Welsh Ambulance Services NHS Trust | Health | Not Upheld | 14 Nov 2022 |
| PSOW-202204939 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 11 Nov 2022 |
| PSOW-202204242 | Newport City Council | Local Government | Resolved / Early Resolution | 11 Nov 2022 |
| PSOW-202204609 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 11 Nov 2022 |
| PSOW-202204019 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Nov 2022 |
| PSOW-202203674 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Nov 2022 |
| PSOW-202203131 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Nov 2022 |
| PSOW-202101803 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 10 Nov 2022 |
| PSOW-202104963 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 9 Nov 2022 |
| PSOW-202204522 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 9 Nov 2022 |
| PSOW-202203494 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Nov 2022 |
| PSOW-202204618 | Hafod Housing Association | Housing | Resolved / Early Resolution | 7 Nov 2022 |
| PSOW-202203811 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 4 Nov 2022 |
| PSOW-202203324 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Nov 2022 |
| PSOW-202204027 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 4 Nov 2022 |
| PSOW-202102279 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 2 Nov 2022 |
| PSOW-202202734 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 2 Nov 2022 |
| PSOW-202203453 | Powys County Council | Local Government | Resolved / Early Resolution | 2 Nov 2022 |
| PSOW-202103559 | Swansea Bay University Health Board | Health | Withdrawn | 2 Nov 2022 |
| PSOW-202204134 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Nov 2022 |