View Cwm Taf Morgannwg University Health Board scorecard
Ms A complained that Cwm Taf Morgannwg University Health Board denied her access to care and treatment and did not respond to her complaints about vascular services.
The Ombudsman found that the Health Board had not responded to Ms A’s complaints about vascular services. She decided to settle the complaint without an investigation.
The Ombudsman sought and gained the Health Board’s agreement to offer Ms A an apology and to provide a formal complaint response within 30working days.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202602556 | 23 Jul 2026 | M A complained about the wait to be seen when he attended the Emergency Department at the Royal Glamorgan Hospital. … | Resolved / Early Resolution |
| PSOW-202602344 | 10 Jul 2026 | Mr A complained that Cwm Taf Morgannwg University Health Board had failed to respond to the complaint he submitted in … | Resolved / Early Resolution |
| PSOW-202600950 | 09 Jul 2026 | Ms A complained that she was unhappy with Cwm Taf Morgannwg University Health Board’s care and treatment following an ankle … | Resolved / Early Resolution |
| PSOW-202601536 | 29 Jun 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board had not addressed her concerns sufficiently. She said she had … | Resolved / Early Resolution |
| PSOW-202501942 | 29 Jun 2026 | Mrs B complained about the care and treatment received by her father, Mr A, from the Health Board. Mrs B … | Not Upheld |