Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202303590 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Aug 2023 |
| PSOW-202303012 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Aug 2023 |
| PSOW-202202251 | Betsi Cadwaladr University Health Board | Health | Upheld | 24 Aug 2023 |
| PSOW-202204616 | Bridgend County Borough Council | Local Government | Not Upheld | 24 Aug 2023 |
| PSOW-202303344 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Aug 2023 |
| PSOW-202303510 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 22 Aug 2023 |
| PSOW-202303325 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 22 Aug 2023 |
| PSOW-202104936 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Aug 2023 |
| PSOW-202206628 | Cardiff and Vale University Health Board | Health | Not Upheld | 21 Aug 2023 |
| PSOW-202101889 | Hywel Dda University Health Board | Health | Upheld | 18 Aug 2023 |
| PSOW-202302903 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 17 Aug 2023 |
| PSOW-202303004 | A Dental Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Aug 2023 |
| PSOW-202102478 | Abertillery & Llanhilleth Community Council | Local Government | Not Upheld | 16 Aug 2023 |
| PSOW-202302813 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Aug 2023 |
| PSOW-202107049 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Aug 2023 |
| PSOW-202005463 | Abertillery & Llanhilleth Community Council | Local Government | Not Upheld | 16 Aug 2023 |
| PSOW-202302987 | Rhondda Cynon Taf County Borough Council | Local Government | Resolved / Early Resolution | 14 Aug 2023 |
| PSOW-202302190 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 14 Aug 2023 |
| PSOW-202303092 | Vale of Glamorgan Council | Health | Resolved / Early Resolution | 14 Aug 2023 |
| PSOW-202303088 | Trivallis | Resolved / Early Resolution | 14 Aug 2023 | |
| PSOW-202302920 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 14 Aug 2023 |
| PSOW-202303100 | Bridgend County Borough Council | Health | Resolved / Early Resolution | 14 Aug 2023 |
| PSOW-202303175 | Powys County Council | Local Government | Resolved / Early Resolution | 14 Aug 2023 |
| PSOW-202106889 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 10 Aug 2023 |
| PSOW-202107758 | Powys Teaching Health Board | Health | Upheld | 10 Aug 2023 |