Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202409581 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Apr 2025 |
| PSOW-202405837 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Apr 2025 |
| PSOW-202407710 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Apr 2025 |
| PSOW-202400693 | Betsi Cadwaladr University Health Board | Health | Upheld | 11 Apr 2025 |
| PSOW-202409839 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Apr 2025 |
| PSOW-202407127 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Mar 2025 |
| PSOW-202301141 | Betsi Cadwaladr University Health Board | Health | Other | 25 Mar 2025 |
| PSOW-202408088 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Mar 2025 |
| PSOW-202400648 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 20 Mar 2025 |
| PSOW-202408535 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 18 Mar 2025 |
| PSOW-202310310 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 17 Mar 2025 |
| PSOW-202407196 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 6 Mar 2025 |
| PSOW-202408357 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Feb 2025 |
| PSOW-202408035 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Feb 2025 |
| PSOW-202407165 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Feb 2025 |
| PSOW-202407060 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 13 Feb 2025 |
| PSOW-202309282 | Betsi Cadwaladr University Health Board | Health | Other | 12 Feb 2025 |
| PSOW-202407684 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2025 |
| PSOW-202404618 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2025 |
| PSOW-202407040 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Feb 2025 |
| PSOW-202310101 | Betsi Cadwaladr University Health Board | Health | Upheld | 3 Feb 2025 |
| PSOW-202403062 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 31 Jan 2025 |
| PSOW-202400252 | Betsi Cadwaladr University Health Board | Health | Upheld | 22 Jan 2025 |
| PSOW-202406534 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 9 Jan 2025 |
| PSOW-202308328 | Betsi Cadwaladr University Health Board | Health | Upheld | 8 Jan 2025 |