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Mr A complained about the inconsistencies in different specialist scan results where a pancreatic 8mm tumour had been found on the initial CT scan but not on the follow-up MRI scan.
Given that Mr A had raised concerns around his management it was agreed that, as part of a settlement, Mr A would meet relevant clinicians, a representative from the Health Board’s governance team and the Clinical Director to discuss all of his concerns with the aim of reaching a resolution.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202504789 | 30 Jun 2026 | Mr B complained about the care and treatment received by his late wife, Mrs B, from the Health Board. The … | Partly Upheld |
| PSOW-202601887 | 26 Jun 2026 | Mr A complained that the Community Mental Health Team at Betsi Cadwaladr Health Board had failed to provide him with … | Resolved / Early Resolution |
| PSOW-202601134 | 25 Jun 2026 | Ms A complained about the care and treatment provided by Betsi Cadwaladr University Health Board to her late sister. Ms … | Resolved / Early Resolution |
| PSOW-202601280 | 19 Jun 2026 | Mrs A complained that the Health Board did not adequately address her concerns and that further improvements were needed toits … | Resolved / Early Resolution |
| PSOW-202600764 | 10 Jun 2026 | Mr X complained that Betsi Cadwaladr University Health Board failed to fully address his concerns that the correct process was … | Resolved / Early Resolution |