Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202004511 | Aneurin Bevan University Health Board | Health | Upheld | 13 Jan 2022 |
| PSOW-202106169 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Jan 2022 |
| PSOW-202105036 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202103886 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202003339 | Hywel Dda University Health Board | Health | Upheld | 12 Jan 2022 |
| PSOW-202106249 | Cardiff Council | Local Government | Resolved / Early Resolution | 12 Jan 2022 |
| PSOW-202105816 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Jan 2022 |
| PSOW-202105043 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 11 Jan 2022 |
| PSOW-202105391 | Flintshire County Council | Local Government | Resolved / Early Resolution | 7 Jan 2022 |
| PSOW-202106325 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Jan 2022 |
| PSOW-202105904 | Flintshire County Council | Local Government | Resolved / Early Resolution | 4 Jan 2022 |
| PSOW-202105315 | North Wales Housing | Housing | Resolved / Early Resolution | 23 Dec 2021 |
| PSOW-202106150 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 22 Dec 2021 |
| PSOW-202104866 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 22 Dec 2021 |
| PSOW-202105627 | Hafod Housing Association | Housing | Resolved / Early Resolution | 22 Dec 2021 |
| PSOW-202004407 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Dec 2021 |
| PSOW-202105334 | Flintshire County Council | Health | Resolved / Early Resolution | 21 Dec 2021 |
| PSOW-202005598 | Aneurin Bevan University Health Board | Health | Not Upheld | 21 Dec 2021 |
| PSOW-202000712 | Cardiff and Vale University Health Board | Health | Upheld | 21 Dec 2021 |
| PSOW-202105116 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Dec 2021 |
| PSOW-202003456 | Swansea Bay University Health Board | Health | Upheld | 20 Dec 2021 |
| PSOW-202105645 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202106062 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202105801 | Cardiff Council | Local Government | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202105664 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |