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Ms X complained that she had not received a response from the Health Board to concerns raised in April 2021 regarding the care and treatment provided to her late grandfather by his GP practice.
The Ombudsman was concerned about the length of time the Health Board was taking to conclude its investigation. It has agreed to finalise its decision and issue a response by 24 December 2021.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202600161 | 28 Apr 2026 | Ms Y complained that Aneurin Bevan University Health Board failed to respond to her complaint submitted in August 2025 and … | Resolved / Early Resolution |
| PSOW-202502263 | 20 Apr 2026 | Mr F complained about the care his father, Mr G, received from the Health Board following a diagnosis of an … | Not Upheld |
| PSOW-202511097 | 20 Apr 2026 | Miss B complained that Aneurin Bevan University Health Board failed to provide a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202509251 | 08 Apr 2026 | Ms A complained about the care she received from Aneurin Bevan University Health Board (“the Health Board”) in December 2025. … | Resolved / Early Resolution |
| PSOW-202510582 | 07 Apr 2026 | Ms A and Mr B complained that Aneurin Bevan University Health Board failed to respond to the complaint submitted regarding … | Resolved / Early Resolution |