Source · Ombudsman decisions
PSOW Individual Decisions
3,202 total decisions
871 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,202 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202508691 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 3 Mar 2026 |
| PSOW-202410142 | Cardiff Council | Local Government | Partly Upheld | 3 Mar 2026 |
| PSOW-202508844 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 3 Mar 2026 |
| PSOW-202307895 | Flintshire County Council | Local Government | Not Upheld | 2 Mar 2026 |
| PSOW-202506711 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Mar 2026 |
| PSOW-202409029 | Betsi Cadwaladr University Health Board | Health | Partly Upheld | 2 Mar 2026 |
| PSOW-202307895 | Flintshire County Council | Local Government | Not Upheld | 2 Mar 2026 |
| PSOW-202405924 | Betsi Cadwaladr University Health Board | Health | Upheld | 27 Feb 2026 |
| PSOW-202508595 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Feb 2026 |
| PSOW-202508539 | Codi Group | Resolved / Early Resolution | 27 Feb 2026 | |
| PSOW-202508514 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 27 Feb 2026 |
| PSOW-202507958 | A GP Practice in the area of Powys Teaching Health Board | Health | Resolved / Early Resolution | 27 Feb 2026 |
| PSOW-202508603 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 26 Feb 2026 |
| PSOW-202504265 | Swansea Council | Health | Other | 26 Feb 2026 |
| PSOW-202507563 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Feb 2026 |
| PSOW-202506407 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Feb 2026 |
| PSOW-202508923 | Newport City Council | Local Government | Resolved / Early Resolution | 25 Feb 2026 |
| PSOW-202403251 | Hywel Dda University Health Board | Health | Other | 25 Feb 2026 |
| PSOW-202405151 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 25 Feb 2026 |
| PSOW-202509256 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Feb 2026 |
| PSOW-202506190 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Feb 2026 |
| PSOW-202505296 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Feb 2026 |
| PSOW-202509383 | Swansea Council | Local Government | Resolved / Early Resolution | 23 Feb 2026 |
| PSOW-202508409 | Cardiff Council | Local Government | Resolved / Early Resolution | 23 Feb 2026 |
| PSOW-202508118 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 20 Feb 2026 |