Command & Control
Recommendations related to Command & Control
Tag overview
recommendation across 1 inquiry
Across 1 inquiry
Tagged Recommendations
Notify duty command of significant events
The Department of Health and Social Care and the National Ambulance Resilience Unit should develop a system for ensuring that the duty command structure in each ambulance service has notice …
Ensure immediate HART resource deployment
The Department of Health and Social Care and the National Ambulance Resilience Unit should develop procedures to ensure that, so far as possible, each ambulance service trust is able to …
Regular Major Incident training for ambulance commanders
The Department of Health and Social Care and the National Ambulance Resilience Unit should ensure that all ambulance commanders receive regular Major Incident training. The training should include training on …
Integrate air ambulances into Major Incident response
The Department of Health and Social Care, the NHS, the National Ambulance Resilience Unit, ambulance service trusts, Air Ambulances UK, Counter Terrorism Policing Headquarters and JESIP should consider what staff …
Train BTP Inspectors as Bronze Commanders
British Transport Police should ensure that all its Inspectors are trained to undertake the Bronze Commander role in the event of a Major Incident.
Consider air ambulance integration into response
The Department of Health and Social Care, the NHS, the National Ambulance Resilience Unit, ambulance service trusts, Air Ambulances UK, Counter Terrorism Policing Headquarters and JESIP should consider whether air …
Maintain radio communications during Major Incidents
The emergency services should prepare, train and exercise for how they will maintain effective radio communications between emergency responders on the ground, commanders and control rooms, during the response to …
GM Resilience Forum tri-service plan reviews
The Greater Manchester Resilience Forum should oversee, at least every six months, a regular tri-service review of the Major Incident plans used by Greater Manchester Police, Greater Manchester Fire and …
Silver Commander training for designated officers
The Home Office and College of Policing should ensure that any police officer whose position carries with it the expectation that they will assume a Tactical/Silver Commander role in the …
Train BTP Sergeants in Bronze Commander role
British Transport Police should ensure that all its Sergeants are trained in what is required of a Bronze Commander in the event of a Major Incident. This will help to …
Fire service notice of significant pre-planned events
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, and the Fire Service College should develop a system for ensuring that the duty command structure in …
Action cards for emergency services in Major Incidents
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College and the National Ambulance Resilience Unit should oversee the …
Common terminology for non-Plato hazardous zones
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit and JESIP should ensure …
Improve BTP Major Incident record-making
British Transport Police should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.
Review Major Incident plans for interoperability
The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit, individual police services and …
Strategic Co-ordinating Group within two hours
The Home Office should consider the introduction of a national standard requiring a meeting of the Strategic Co-ordinating Group to take place no more than two hours after the declaration …
Ensure prompt BTP Bronze Commander appointment
British Transport Police should review its procedures to ensure the prompt appointment of a Bronze Commander during a Major Incident.
Police notice of significant pre-planned events
The Home Office, the College of Policing and His Majesty's Inspectorate of Constabulary and Fire and Rescue Services should develop a system for ensuring that the duty command structure in …
App for commander contact details
The Home Office, the College of Policing, the Fire Service College and the National Ambulance Resilience Unit should consider together whether an app giving ready access to the contact details …
Recording equipment for incident commanders
The Home Office, the College of Policing, the National Ambulance Resilience Unit and the Fire Service College should ensure that all those who may be required to take up a …
Obtain comprehensive accounts from commanders
The Home Office, the College of Policing, the National Ambulance Resilience Unit and the Fire Service College should take steps to ensure that all emergency services understand the importance of …
Guidance on commander location during incidents
The Home Office, the National Ambulance Resilience Unit, the College of Policing and the Fire Service College should develop guidance as to where commanders should locate during a spontaneous Major …
BTP coordination with Home Office police services
British Transport Police should work with the Home Office police services with which it shares policing responsibilities at or for a particular location: a. to agree which police service has …
Define BTP Senior Duty Officer role in Major Incidents
The role of the Senior Duty Officer in a Major Incident should be clearly defined and explained in the British Transport Police Major Incident Manual. This role should have a …
Introduce Major Incident Triage Tool
The team led by Philip Cowburn has devised a tool that is designed to replace the existing systems of primary and secondary triage. It is known as the Major Incident …
Review Major Incident plans for joint working
Those organisations should consider what changes need to be made to Major Incident plans in order to achieve those aims.
Provide recording equipment to control room personnel
Consideration should also be given by those organisations to the provision of such equipment to key personnel within control rooms.
Appoint control room intelligence collators (Ambulance)
All ambulance service trusts should consider appointing a person within their control rooms who, in the event of a Major Incident, has the sole role of gathering and collating all …
Firearms officer training on Operation Plato
Counter Terrorism Policing Headquarters and the College of Policing should ensure that all firearms officers, including firearms commanders, receive adequate training in Operation Plato, including in what such a declaration …
Guidance on Silver command deployment to scene
Counter Terrorism Policing Headquarters and the College of Policing should issue guidance on the circumstances in which a police officer or officers with responsibility for the tactical/silver command of the …
Review combined vs separate Gold/Silver Control Rooms
Counter Terrorism Policing Headquarters and the College of Policing should review the advantages and disadvantages of a combined Silver and Gold Control Room as opposed to separate rooms, and issue …
Nationally accredited Force Duty Officer training
Given the broad command responsibilities that the Force Duty Officer or Force Incident Manager will have in the early stages of the response to a Major Incident, the Home Office …
Train GMFRS commanders in operational discretion
Greater Manchester Fire and Rescue Service should ensure that its commanders are adequately trained in the use of operational discretion.
Improve GMFRS Major Incident record-making
Greater Manchester Fire and Rescue Service should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.
Review GMFRS information sharing during incidents
Greater Manchester Fire and Rescue Service should review its guidance and policies on how it receives and passes on information during a Major Incident. It is important that, for any …
Review GMFRS Incident Commander policy
Greater Manchester Fire and Rescue Service should review the policy by which the Incident Commander takes up the role, in light of the shortcomings I have identified in the policy …
Regular expert review of GMP Major Incident plans
Greater Manchester Police should ensure that its plans for responding to a Major Incident, including a terrorist incident, are reviewed regularly by those with the appropriate skills and experience to …
Improve GMP Major Incident record-making
Greater Manchester Police should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.
Appoint control room intelligence collators (Fire)
All fire and rescue services should consider appointing a person within their control rooms who, in the event of a Major Incident, has the sole role of gathering and collating …
Include GMFRS capabilities in GMP Major Incident Plan
Greater Manchester Police's Major Incident Plan should be reviewed to ensure that it includes clear guidance on the capabilities of Greater Manchester Fire and Rescue Service, including its Specialist Response …
Include NWAS capabilities in GMP Major Incident Plan
Greater Manchester Police's Major Incident Plan should be reviewed to ensure that it includes clear guidance on the capabilities of North West Ambulance Service, including its Hazardous Area Response Team, …
Guidance on Major Incident plan review frequency
His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing and the Home Office should issue guidance for all police services on how often operational plans …
Sufficient resources for operational planning
His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing and the Home Office should work together to put in place robust systems, policies and guidance …
Major Incident training for North West Fire Control staff
All North West Fire Control staff should be trained on the best practices for responding to a Major Incident, as identified through its participation in exercises. North West Fire Control …
Ensure Airwave Tactical Advisors availability
All police services should ensure that they have made adequate provision for Airwave Tactical Advisors, in particular that an identified Airwave Tactical Advisor is either on duty or on call …
Independent inspection regime for LRFs
Local resilience forums have a vital role in the preparation for the response to any Major Incident. The Cabinet Office and the Home Office should consider implementing an independent inspection …
NWAS policy for relieving Operational Commanders
North West Ambulance Service should ensure that it has a policy that sets out the circumstances in which an Operational Commander may be relieved and how that should occur and …
Train NWAS commanders in operational discretion
North West Ambulance Service should ensure that its commanders are adequately trained in the use of operational discretion.
Improve NWAS Major Incident record-making
North West Ambulance Service should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.
Review NWAS Tactical Advisor rostering coverage
North West Ambulance Service should review how it rosters Tactical Advisors and National Interagency Liaison Officers so as to ensure that there is adequate geographical coverage enabling those on duty …
NWAS predetermined attendance for specialist teams
North West Ambulance Service should review its Major Incident Response Plan to consider whether, in order to speed up mobilisation, it should provide pre-determined attendances for the Hazardous Area Response …
NWAS predetermined attendance for Major Incidents
North West Ambulance Service should review its Major Incident Response Plan to consider whether it should be updated to include a pre-determined attendance for Major Incidents.
Operational Commander to gain situational awareness first
North West Ambulance Service should review its Major Incident Response Plan to make clear that the first resource on scene should assume the role of Operational Commander only once they …
Review procedures for patient dispatch to hospitals
North West Ambulance Service should review its procedures with local NHS trusts to ensure that it has effective policies in place for quickly dispatching patients injured in a Major Incident …
Review NWAS Tactical Advisor numbers
North West Ambulance Service should review the number of Tactical Advisors and National Interagency Liaison Officers it has, and whether the number of such specialists, both generally and on call, …
Train NWAS commanders on command relief procedures
North West Ambulance Service should train its Operational Commanders on the appropriate practice for relieving another of command and being relieved of command.
Improve NWFC Major Incident record-making
North West Fire Control should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.
Allocate best-trained operators to Major Incident roles
North West Fire Control should review how it allocates the best-trained and most suitable Control Room Operators to roles during a Major Incident. It should consider whether it is beneficial …
Review NWFC information policies during incidents
North West Fire Control should review its guidance and policies on how it receives and passes on information during a Major Incident. It is important that, for any update given, …
NWFC involvement in multi-agency exercises
North West Fire Control should take steps to ensure that it is involved in multi-agency exercises, particularly those that test mobilisation and the response to a Major Incident in line …
Emergency service hotline to Force Duty Officer
The College of Policing and Counter Terrorism Policing Headquarters should take steps to ensure that each police service establishes a hotline that enables those within the command structure of the …
24-hour qualified command structure rostering
The College of Policing and His Majesty's Inspectorate of Constabulary and Fire and Rescue Services should ensure that each police service has in place a system that means appropriately qualified …
Force Duty Officer not to handle media enquiries
The College of Policing should issue guidance to all police services to ensure the following, in the event of a Major Incident: a. The Force Duty Officer is not expected …
Control room trauma care guidance for 999 callers
The College of Policing, the Fire Service College and National Fire Chiefs Council should consider devising training packages for operators within control rooms, to enable them to give guidance on …