Tag

Command & Control

Recommendations related to Command & Control

64 recommendations 100% accepted

Tag overview

Government Response
Accepted (64)
Recommendations in This Theme

recommendation across 1 inquiry

Across 1 inquiry

Tagged Recommendations

64 total
MAI-106 Accepted Manchester Arena Inquiry

Notify duty command of significant events

The Department of Health and Social Care and the National Ambulance Resilience Unit should develop a system for ensuring that the duty command structure in each ambulance service has notice …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
National Ambulance Resil… Department of Health and…
MAI-107 Accepted Manchester Arena Inquiry

Ensure immediate HART resource deployment

The Department of Health and Social Care and the National Ambulance Resilience Unit should develop procedures to ensure that, so far as possible, each ambulance service trust is able to …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
National Ambulance Resil… Department of Health and…
MAI-108 Accepted Manchester Arena Inquiry

Regular Major Incident training for ambulance commanders

The Department of Health and Social Care and the National Ambulance Resilience Unit should ensure that all ambulance commanders receive regular Major Incident training. The training should include training on …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
National Ambulance Resil… Department of Health and…
MAI-119 Accepted Manchester Arena Inquiry

Integrate air ambulances into Major Incident response

The Department of Health and Social Care, the NHS, the National Ambulance Resilience Unit, ambulance service trusts, Air Ambulances UK, Counter Terrorism Policing Headquarters and JESIP should consider what staff …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
National Ambulance Resil… Department of Health and… Counter Terrorism Polici… JESIP
MAI-12 Accepted Manchester Arena Inquiry

Train BTP Inspectors as Bronze Commanders

British Transport Police should ensure that all its Inspectors are trained to undertake the Bronze Commander role in the event of a Major Incident

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
British Transport Police
MAI-120 Accepted Manchester Arena Inquiry

Consider air ambulance integration into response

The Department of Health and Social Care, the NHS, the National Ambulance Resilience Unit, ambulance service trusts, Air Ambulances UK, Counter Terrorism Policing Headquarters and JESIP should consider whether air …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
National Ambulance Resil… Department of Health and… Counter Terrorism Polici… JESIP
MAI-122 Accepted Manchester Arena Inquiry

Maintain radio communications during Major Incidents

The emergency services should prepare, train and exercise for how they will maintain effective radio communications between emergency responders on the ground, commanders and control rooms, during the response to …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
MAI-123 Accepted Manchester Arena Inquiry

GM Resilience Forum tri-service plan reviews

The Greater Manchester Resilience Forum should oversee, at least every six months, a regular tri-service review of the Major Incident plans used by Greater Manchester Police, Greater Manchester Fire and …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
Greater Manchester Police Greater Manchester Fire … North West Ambulance Ser…
MAI-125 Accepted Manchester Arena Inquiry

Silver Commander training for designated officers

The Home Office and College of Policing should ensure that any police officer whose position carries with it the expectation that they will assume a Tactical/Silver Commander role in the …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Home Office Greater Manchester Police
MAI-13 Accepted Manchester Arena Inquiry

Train BTP Sergeants in Bronze Commander role

British Transport Police should ensure that all its Sergeants are trained in what is required of a Bronze Commander in the event of a Major Incident. This will help to …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
British Transport Police
MAI-134 Accepted Manchester Arena Inquiry

Fire service notice of significant pre-planned events

The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, and the Fire Service College should develop a system for ensuring that the duty command structure in …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Fire Service College HM Inspectorate of Const… Home Office
MAI-135 Accepted Manchester Arena Inquiry

Action cards for emergency services in Major Incidents

The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College and the National Ambulance Resilience Unit should oversee the …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Fire Service College National Ambulance Resil… HM Inspectorate of Const… Home Office
MAI-138 Accepted Manchester Arena Inquiry

Common terminology for non-Plato hazardous zones

The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit and JESIP should ensure …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Fire Service College National Ambulance Resil… HM Inspectorate of Const… Home Office JESIP
MAI-14 Accepted Manchester Arena Inquiry

Improve BTP Major Incident record-making

British Transport Police should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
British Transport Police
MAI-140 Accepted Manchester Arena Inquiry

Review Major Incident plans for interoperability

The Home Office, His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing, the Fire Service College, the National Ambulance Resilience Unit, individual police services and …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
College of Policing Fire Service College National Ambulance Resil… HM Inspectorate of Const… Home Office Counter Terrorism Polici… JESIP
MAI-145 Accepted Manchester Arena Inquiry

Strategic Co-ordinating Group within two hours

The Home Office should consider the introduction of a national standard requiring a meeting of the Strategic Co-ordinating Group to take place no more than two hours after the declaration …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
Home Office
MAI-15 Accepted Manchester Arena Inquiry

Ensure prompt BTP Bronze Commander appointment

British Transport Police should review its procedures to ensure the prompt appointment of a Bronze Commander during a Major Incident.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
British Transport Police
MAI-150 Accepted Manchester Arena Inquiry

Police notice of significant pre-planned events

The Home Office, the College of Policing and His Majesty's Inspectorate of Constabulary and Fire and Rescue Services should develop a system for ensuring that the duty command structure in …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing HM Inspectorate of Const… Home Office Fire and Rescue Services
MAI-151 Accepted Manchester Arena Inquiry

App for commander contact details

The Home Office, the College of Policing, the Fire Service College and the National Ambulance Resilience Unit should consider together whether an app giving ready access to the contact details …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Fire Service College National Ambulance Resil… Home Office
MAI-152 Accepted Manchester Arena Inquiry

Recording equipment for incident commanders

The Home Office, the College of Policing, the National Ambulance Resilience Unit and the Fire Service College should ensure that all those who may be required to take up a …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Fire Service College National Ambulance Resil… Home Office
MAI-155 Accepted Manchester Arena Inquiry

Obtain comprehensive accounts from commanders

The Home Office, the College of Policing, the National Ambulance Resilience Unit and the Fire Service College should take steps to ensure that all emergency services understand the importance of …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Fire Service College National Ambulance Resil… Home Office
MAI-158 Accepted Manchester Arena Inquiry

Guidance on commander location during incidents

The Home Office, the National Ambulance Resilience Unit, the College of Policing and the Fire Service College should develop guidance as to where commanders should locate during a spontaneous Major …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Fire Service College National Ambulance Resil… Home Office
MAI-16 Accepted Manchester Arena Inquiry

BTP coordination with Home Office police services

British Transport Police should work with the Home Office police services with which it shares policing responsibilities at or for a particular location: a. to agree which police service has …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
Home Office British Transport Police
MAI-162 Accepted Manchester Arena Inquiry

Define BTP Senior Duty Officer role in Major Incidents

The role of the Senior Duty Officer in a Major Incident should be clearly defined and explained in the British Transport Police Major Incident Manual. This role should have a …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
British Transport Police
MAI-166 Accepted Manchester Arena Inquiry

Introduce Major Incident Triage Tool

The team led by Philip Cowburn has devised a tool that is designed to replace the existing systems of primary and secondary triage. It is known as the Major Incident …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
National Ambulance Resil… NHS England
MAI-168 Accepted Manchester Arena Inquiry

Review Major Incident plans for joint working

Those organisations should consider what changes need to be made to Major Incident plans in order to achieve those aims.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
MAI-19 Accepted Manchester Arena Inquiry

Provide recording equipment to control room personnel

Consideration should also be given by those organisations to the provision of such equipment to key personnel within control rooms.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
MAI-2 Accepted Manchester Arena Inquiry

Appoint control room intelligence collators (Ambulance)

All ambulance service trusts should consider appointing a person within their control rooms who, in the event of a Major Incident, has the sole role of gathering and collating all …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Ambulance Services
MAI-21 Accepted Manchester Arena Inquiry

Firearms officer training on Operation Plato

Counter Terrorism Policing Headquarters and the College of Policing should ensure that all firearms officers, including firearms commanders, receive adequate training in Operation Plato, including in what such a declaration …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
College of Policing Counter Terrorism Polici…
MAI-23 Accepted Manchester Arena Inquiry

Guidance on Silver command deployment to scene

Counter Terrorism Policing Headquarters and the College of Policing should issue guidance on the circumstances in which a police officer or officers with responsibility for the tactical/silver command of the …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Counter Terrorism Polici…
MAI-24 Accepted Manchester Arena Inquiry

Review combined vs separate Gold/Silver Control Rooms

Counter Terrorism Policing Headquarters and the College of Policing should review the advantages and disadvantages of a combined Silver and Gold Control Room as opposed to separate rooms, and issue …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Counter Terrorism Polici… Police Services
MAI-30 Accepted Manchester Arena Inquiry

Nationally accredited Force Duty Officer training

Given the broad command responsibilities that the Force Duty Officer or Force Incident Manager will have in the early stages of the response to a Major Incident, the Home Office …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
College of Policing Home Office
MAI-32 Accepted Manchester Arena Inquiry

Train GMFRS commanders in operational discretion

Greater Manchester Fire and Rescue Service should ensure that its commanders are adequately trained in the use of operational discretion.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Greater Manchester Fire …
MAI-33 Accepted Manchester Arena Inquiry

Improve GMFRS Major Incident record-making

Greater Manchester Fire and Rescue Service should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Greater Manchester Fire …
MAI-34 Accepted Manchester Arena Inquiry

Review GMFRS information sharing during incidents

Greater Manchester Fire and Rescue Service should review its guidance and policies on how it receives and passes on information during a Major Incident. It is important that, for any …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Greater Manchester Fire …
MAI-35 Accepted Manchester Arena Inquiry

Review GMFRS Incident Commander policy

Greater Manchester Fire and Rescue Service should review the policy by which the Incident Commander takes up the role, in light of the shortcomings I have identified in the policy …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Greater Manchester Fire …
MAI-36 Accepted Manchester Arena Inquiry

Regular expert review of GMP Major Incident plans

Greater Manchester Police should ensure that its plans for responding to a Major Incident, including a terrorist incident, are reviewed regularly by those with the appropriate skills and experience to …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
Greater Manchester Police
MAI-38 Accepted Manchester Arena Inquiry

Improve GMP Major Incident record-making

Greater Manchester Police should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
Greater Manchester Police
MAI-4 Accepted Manchester Arena Inquiry

Appoint control room intelligence collators (Fire)

All fire and rescue services should consider appointing a person within their control rooms who, in the event of a Major Incident, has the sole role of gathering and collating …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Fire and Rescue Services
MAI-40 Accepted Manchester Arena Inquiry

Include GMFRS capabilities in GMP Major Incident Plan

Greater Manchester Police's Major Incident Plan should be reviewed to ensure that it includes clear guidance on the capabilities of Greater Manchester Fire and Rescue Service, including its Specialist Response …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
Greater Manchester Police Greater Manchester Fire …
MAI-41 Accepted Manchester Arena Inquiry

Include NWAS capabilities in GMP Major Incident Plan

Greater Manchester Police's Major Incident Plan should be reviewed to ensure that it includes clear guidance on the capabilities of North West Ambulance Service, including its Hazardous Area Response Team, …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
Greater Manchester Police North West Ambulance Ser…
MAI-46 Accepted Manchester Arena Inquiry

Guidance on Major Incident plan review frequency

His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing and the Home Office should issue guidance for all police services on how often operational plans …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing HM Inspectorate of Const… Home Office Police Services
MAI-47 Accepted Manchester Arena Inquiry

Sufficient resources for operational planning

His Majesty's Inspectorate of Constabulary and Fire and Rescue Services, the College of Policing and the Home Office should work together to put in place robust systems, policies and guidance …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing HM Inspectorate of Const… Home Office Police Services
MAI-5 Accepted Manchester Arena Inquiry

Major Incident training for North West Fire Control staff

All North West Fire Control staff should be trained on the best practices for responding to a Major Incident, as identified through its participation in exercises. North West Fire Control …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
MAI-6 Accepted Manchester Arena Inquiry

Ensure Airwave Tactical Advisors availability

All police services should ensure that they have made adequate provision for Airwave Tactical Advisors, in particular that an identified Airwave Tactical Advisor is either on duty or on call …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Police Services
MAI-61 Accepted Manchester Arena Inquiry

Independent inspection regime for LRFs

Local resilience forums have a vital role in the preparation for the response to any Major Incident. The Cabinet Office and the Home Office should consider implementing an independent inspection …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
Home Office Cabinet Office Local Resilience Forums
MAI-67 Accepted Manchester Arena Inquiry

NWAS policy for relieving Operational Commanders

North West Ambulance Service should ensure that it has a policy that sets out the circumstances in which an Operational Commander may be relieved and how that should occur and …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-69 Accepted Manchester Arena Inquiry

Train NWAS commanders in operational discretion

North West Ambulance Service should ensure that its commanders are adequately trained in the use of operational discretion.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-71 Accepted Manchester Arena Inquiry

Improve NWAS Major Incident record-making

North West Ambulance Service should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-72 Accepted Manchester Arena Inquiry

Review NWAS Tactical Advisor rostering coverage

North West Ambulance Service should review how it rosters Tactical Advisors and National Interagency Liaison Officers so as to ensure that there is adequate geographical coverage enabling those on duty …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-73 Accepted Manchester Arena Inquiry

NWAS predetermined attendance for specialist teams

North West Ambulance Service should review its Major Incident Response Plan to consider whether, in order to speed up mobilisation, it should provide pre-determined attendances for the Hazardous Area Response …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-74 Accepted Manchester Arena Inquiry

NWAS predetermined attendance for Major Incidents

North West Ambulance Service should review its Major Incident Response Plan to consider whether it should be updated to include a predetermined attendance for Major Incidents.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-75 Accepted Manchester Arena Inquiry

Operational Commander to gain situational awareness first

North West Ambulance Service should review its Major Incident Response Plan to make clear that the first resource on scene should assume the role of Operational Commander only once they …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-77 Accepted Manchester Arena Inquiry

Review procedures for patient dispatch to hospitals

North West Ambulance Service should review its procedures with local NHS trusts to ensure that it has effective policies in place for quickly dispatching patients injured in a Major Incident …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
North West Ambulance Ser…
MAI-78 Accepted Manchester Arena Inquiry

Review NWAS Tactical Advisor numbers

North West Ambulance Service should review the number of Tactical Advisors and National Interagency Liaison Officers it has, and whether the number of such specialists, both generally and on call, …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-79 Accepted Manchester Arena Inquiry

Train NWAS commanders on command relief procedures

North West Ambulance Service should train its Operational Commanders on the appropriate practice for relieving another of command and being relieved of command.

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
North West Ambulance Ser…
MAI-81 Accepted Manchester Arena Inquiry

Improve NWFC Major Incident record-making

North West Fire Control should reflect on its approach to record-making during and immediately following a Major Incident, with a view to improving the current practice

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
MAI-82 Accepted Manchester Arena Inquiry

Allocate best-trained operators to Major Incident roles

North West Fire Control should review how it allocates the best-trained and most suitable Control Room Operators to roles during a Major Incident. It should consider whether it is beneficial …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
MAI-83 Accepted Manchester Arena Inquiry

Review NWFC information policies during incidents

North West Fire Control should review its guidance and policies on how it receives and passes on information during a Major Incident. It is important that, for any update given, …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
MAI-85 Accepted Manchester Arena Inquiry

NWFC involvement in multi-agency exercises

North West Fire Control should take steps to ensure that it is involved in multi-agency exercises, particularly those that test mobilisation and the response to a Major Incident in line …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
JESIP
MAI-92 Accepted Manchester Arena Inquiry

Emergency service hotline to Force Duty Officer

The College of Policing and Counter Terrorism Policing Headquarters should take steps to ensure that each police service establishes a hotline that enables those within the command structure of the …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Counter Terrorism Polici…
MAI-93 Accepted Manchester Arena Inquiry

24-hour qualified command structure rostering

The College of Policing and His Majesty's Inspectorate of Constabulary and Fire and Rescue Services should ensure that each police service has in place a system that means appropriately qualified …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing HM Inspectorate of Const… Fire and Rescue Services
MAI-96 Accepted Manchester Arena Inquiry

Force Duty Officer not to handle media enquiries

The College of Policing should issue guidance to all police services to ensure the following, in the event of a Major Incident: a. The Force Duty Officer is not expected …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "Completed" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026). …
College of Policing Police Services
MAI-97 Accepted Manchester Arena Inquiry

Control room trauma care guidance for 999 callers

The College of Policing, the Fire Service College and National Fire Chiefs Council should consider devising training packages for operators within control rooms, to enable them to give guidance on …

- The Government's implementation dashboard records this recommendation as accepted in full with delivery status "In progress" (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February …
College of Policing Fire Service College