Notify duty command of significant events
Manchester Arena Inquiry · Manchester Arena Inquiry: Volume 2: Emergency Response · Issued 3 November 2022 · Addressed to: National Ambulance Resilience Unit, Department of Health and Social Care
Government responseUK Government: Accepted (Nov 2025)
DeliveryCabinet Office says completed (Feb 2026)
Recommendation, verbatim from the inquiry
●Inquiry recommendation
The Department of Health and Social Care and the National Ambulance Resilience Unit should develop a system for ensuring that the duty command structure in each ambulance service has notice of any significant pre-planned event, such as a major concert or sports match, taking place within the ambulance service area.
Manchester Arena Inquiry, Manchester Arena Inquiry: Volume 2: Emergency Response · 3 Nov 2022 Source PDF →
Published evidence summary
AI-generated evidence summary
The Cabinet Office stated in February 2026 that the recommendation was completed, reporting that individual ambulance trusts already had processes in place to notify staff of pre-planned events although this was "variable across the country", and that work on a separate Event Healthcare Standard was taking the recommendation into account regarding information sharing by Safety Advisory Groups (Cabinet Office, Feb 2026). The UK Government had accepted the recommendation in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.
Government response
●UK Government · Accepted · 14 Nov 2025
Accepted in full
Response document: Manchester Arena Inquiry recommendations (GOV.UK page linking to the Manchester Arena Inquiry Recommendations Dashboard)
Delivery
●Cabinet Office says completed · 27 Feb 2026
Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts.
Earlier statements on delivery (0)
●Cabinet Office · 14 Nov 2025
Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
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