Notify duty command of significant events
Manchester Arena Inquiry · Manchester Arena Inquiry: Volume 2: Emergency Response · Issued 3 November 2022 · Addressed to: National Ambulance Resilience Unit, Department of Health and Social Care
Source — verbatim from the inquiry
●Inquiry recommendation
The Department of Health and Social Care and the National Ambulance Resilience Unit should develop a system for ensuring that the duty command structure in each ambulance service has notice of any significant pre‚Äëplanned event, such as a major concert or sports match, taking place within the ambulance service area.
Manchester Arena Inquiry, Manchester Arena Inquiry: Volume 2: Emergency Response · 3 Nov 2022 Source PDF →
Published evidence summary
Publicly available evidence relating to this recommendation:
- The dashboard states that individual ambulance trusts already have processes to notify appropriate staff of pre-planned events, though this is variable across the country (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026).
- This recommendation is also being supported through the development of an Event Healthcare Standard (Manchester Arena Inquiry Recommendations Dashboard, Cabinet Office, February 2026).
Response — verbatim from government
●UK Government
The Home Secretary made a written statement to Parliament on 3 November 2022 following publication of Volume 2, acknowledging the findings on emergency response failures and stating the government would work with emergency services to implement improvements. The response committed to reviewing interoperability arrangements between emergency services and strengthening joint training and exercising protocols for major incidents.
UK Government · 3 Nov 2022 Written response →
Evidence trail — what's actually happened since
- 27 Feb 2026 Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts. Source →
- 14 Nov 2025 Individual ambulance trusts already have processes in place to ensure appropriate staff are notified of relevant pre-planned events in their area, however this is variable across the country. As part of the separate recommendation relating to the development of an Event Healthcare Standard this recommendation (R82) is one of the considerations that is being taken into account, particularly the role that Safety Advisory Groups may play in ensuring information is shared appropriately. The work we are doing on the healthcare standard is additional related work that we are undertaking that supports this recommendation, but there are already processes in place in Ambulance Trusts. Source →
- 14 Nov 2025 · Cabinet Office Government published formal Manchester Arena Inquiry recommendations dashboard on GOV.UK (14 November 2025) tracking all 149 recommendations with implementation progress updates. View source → Reasonable Progress
- 3 Apr 2025 · UK Parliament Terrorism (Protection of Premises) Act 2025 received Royal Assent 3 April 2025. Creates two tiers: Standard Duty (200-799 capacity) and Enhanced Duty (800+). SIA will be regulator. Not yet in force -- at least 24 months before enforcement (expected April 2027). View source → Reasonable Progress
- 5 Jun 2023 · National Police Chiefs Council NPCC, Counter Terrorism Policing and College of Policing provided comprehensive updates to Sir John Saunders demonstrating "continued drive to improve collective response to terrorist incidents." View source → Reasonable Progress
Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.
How this page is built
Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.
This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.