MAI-83

Review NWFC information policies during incidents

Manchester Arena Inquiry · Manchester Arena Inquiry: Volume 2: Emergency Response · Issued 3 November 2022

Government responseUK Government: Accepted (Nov 2025)

DeliveryCabinet Office says in progress (Feb 2026)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

North West Fire Control should review its guidance and policies on how it receives and passes on information during a Major Incident. It is important that, for any update given, it is established when the last time the person receiving the update was provided with information, to ensure that they are completely up to date.

Manchester Arena Inquiry, Manchester Arena Inquiry: Volume 2: Emergency Response · 3 Nov 2022 Source PDF →

Published evidence summary

AI-generated evidence summary

The Inquiry recommended that North West Fire Control review its major incident information policies. In February 2026, the Cabinet Office reported high compliance, stating that services were evidencing progress through multi-agency hailing groups, Airwave network talk groups, and developing electronic recording practices, though it did not mention establishing when an update recipient was last provided with information (Cabinet Office, Feb 2026). This reiterated an update published by the department in November 2025, when the UK Government accepted the recommendation in full (Cabinet Office response, Nov 2025; Cabinet Office, Nov 2025).

Sources

Cabinet Office, Feb 2026
Cabinet Office, Nov 2025

AI-generated summary of the record on this page, checked by a second model and automatic checks, 5 Oct 2026.

Government response

●UK Government · Accepted · 14 Nov 2025

Speaker not recorded. Source: Cabinet Office, Manchester Arena Inquiry Recommendations Dashboard (government response status), 14 November 2025

Accepted in full

Response document: Manchester Arena Inquiry recommendations (GOV.UK page linking to the Manchester Arena Inquiry Recommendations Dashboard)

Delivery

●Cabinet Office says in progress · 27 Feb 2026

Compliance in this recommendation area is high. Services continue to evidence progress, with examples including use of multi-agency hailing groups and talk groups on the Airwave network as well as developing practices around electronic recording and sharing of information as previously reported.

From: Manchester Arena Inquiry Recommendations Dashboard

Earlier statements on delivery (0)

●Cabinet Office · 14 Nov 2025

Compliance in this recommendation area is high. Services continue to evidence progress, with examples including use of multi-agency hailing groups and talk groups on the Airwave network as well as developing practices around electronic recording and sharing of information as previously reported.

From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)

Published evidence

●JESIP · 1 Apr 2024

Summary by this site of the published finding

JESIP Joint Doctrine updated to v3.1 (April 2024) following inquiry findings on interoperability failures. Operation Plato reformed to cover all terrorist attack types, not just firearms. Emphasis extended beyond command-level to frontline responders.

JESIP Joint Doctrine Version 3.1, April 2024View source →

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.