Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202511046 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 29 Apr 2026 |
| PSOW-202510579 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 28 Apr 2026 |
| PSOW-202509521 | A GP Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 28 Apr 2026 |
| PSOW-202510338 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 Apr 2026 |
| PSOW-202509919 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 Apr 2026 |
| PSOW-202501014 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 24 Apr 2026 |
| PSOW-202510733 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 23 Apr 2026 |
| PSOW-202600065 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 23 Apr 2026 |
| PSOW-202508850 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 31 Mar 2026 |
| PSOW-202508976 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 9 Mar 2026 |
| PSOW-202508691 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 3 Mar 2026 |
| PSOW-202405151 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 25 Feb 2026 |
| PSOW-202507009 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 18 Feb 2026 |
| PSOW-202508472 | A GP Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Feb 2026 |
| PSOW-202508023 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 6 Feb 2026 |
| PSOW-202507700 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 3 Feb 2026 |
| PSOW-202507343 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 3 Feb 2026 |
| PSOW-202504873 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 2 Feb 2026 |
| PSOW-202507857 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 28 Jan 2026 |
| PSOW-202409517 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 19 Jan 2026 |
| PSOW-202507206 | A GP Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 16 Jan 2026 |
| PSOW-202406797 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 12 Jan 2026 |
| PSOW-202408838 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 9 Jan 2026 |
| PSOW-202507656 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 6 Jan 2026 |
| PSOW-202505053 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 15 Dec 2025 |
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