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Mr B complained that his father, Mr A, was discharged prematurely by Cwm Taf Morgannwg University Health Board (“the Health Board”) from a hospital on 20 August 2024, without a care plan or appropriate assessment of risk.
The investigation found that Mr A’s discharge from the hospital was appropriate and so the complaint was not upheld. However, the Health Board was invited to provide out-of-hours contact details to patients who have been fitted with a stent and discharged on the same day.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202511046 | 29 Apr 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board failed to respond to her complaint. The Ombudsman found that … | Resolved / Early Resolution |
| PSOW-202510579 | 28 Apr 2026 | Ms B complained that the Cwm Taf Morgannwg Health Board failed to respond to the concerns she raised in her … | Resolved / Early Resolution |
| PSOW-202509919 | 27 Apr 2026 | Miss B complained that Cwm Taf Morgannwg University Health Board failed to send its complaint response to her Social Worker. … | Resolved / Early Resolution |
| PSOW-202510338 | 27 Apr 2026 | Miss A complained that Cwm Taf Morgannwg University Health Board had not fully addressed her complaint about care and treatment … | Resolved / Early Resolution |
| PSOW-202501014 | 24 Apr 2026 | Mr C complained about the care and treatment he received from Cwm Taf Morgannwg University Health Board. Specifically, the investigation … | Not Upheld |