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Mr B complained that his father, Mr A, was discharged prematurely by Cwm Taf Morgannwg University Health Board (“the Health Board”) from a hospital on 20 August 2024, without a care plan or appropriate assessment of risk.
The investigation found that Mr A’s discharge from the hospital was appropriate and so the complaint was not upheld. However, the Health Board was invited to provide out-of-hours contact details to patients who have been fitted with a stent and discharged on the same day.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202501942 | 29 Jun 2026 | Mrs B complained about the care and treatment received by her father, Mr A, from the Health Board. Mrs B … | Not Upheld |
| PSOW-202601536 | 29 Jun 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board had not addressed her concerns sufficiently. She said she had … | Resolved / Early Resolution |
| PSOW-202600854 | 26 Jun 2026 | Mr A complained that Cwm Taf Morgannwg University Health Board failed to answer his concerns about if his diagnosis of … | Resolved / Early Resolution |
| PSOW-202600835 | 12 Jun 2026 | Ms B complained that Cwm Taf Morgannwg University Health Board had not contacted her since July 2025, when it informed … | Resolved / Early Resolution |
| PSOW-202511046 | 29 Apr 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board failed to respond to her complaint. The Ombudsman found that … | Resolved / Early Resolution |