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Mr C complained about the care and treatment he received from Cwm Taf Morgannwg University Health Board. Specifically, the investigation considered whether the diagnosis and treatment of Mr C’s thyroid cancer was unduly delayed.
The investigation found that the Health Board’s Ear Nose and Throat department provided appropriate care to Mr C, and that there were no missed opportunities to diagnose or treat his thyroid cancer sooner. The Ombudsman did not uphold this complaint.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202511046 | 29 Apr 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board failed to respond to her complaint. The Ombudsman found that … | Resolved / Early Resolution |
| PSOW-202510579 | 28 Apr 2026 | Ms B complained that the Cwm Taf Morgannwg Health Board failed to respond to the concerns she raised in her … | Resolved / Early Resolution |
| PSOW-202509919 | 27 Apr 2026 | Miss B complained that Cwm Taf Morgannwg University Health Board failed to send its complaint response to her Social Worker. … | Resolved / Early Resolution |
| PSOW-202510338 | 27 Apr 2026 | Miss A complained that Cwm Taf Morgannwg University Health Board had not fully addressed her complaint about care and treatment … | Resolved / Early Resolution |
| PSOW-202600065 | 23 Apr 2026 | Mr B complained that Cwm Taf Morgannwg University Health Board removed him from a waiting list following cancellation of an … | Resolved / Early Resolution |