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Mr C complained about the care and treatment he received from Cwm Taf Morgannwg University Health Board. Specifically, the investigation considered whether the diagnosis and treatment of Mr C’s thyroid cancer was unduly delayed.
The investigation found that the Health Board’s Ear Nose and Throat department provided appropriate care to Mr C, and that there were no missed opportunities to diagnose or treat his thyroid cancer sooner. The Ombudsman did not uphold this complaint.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202501942 | 29 Jun 2026 | Mrs B complained about the care and treatment received by her father, Mr A, from the Health Board. Mrs B … | Not Upheld |
| PSOW-202601536 | 29 Jun 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board had not addressed her concerns sufficiently. She said she had … | Resolved / Early Resolution |
| PSOW-202600854 | 26 Jun 2026 | Mr A complained that Cwm Taf Morgannwg University Health Board failed to answer his concerns about if his diagnosis of … | Resolved / Early Resolution |
| PSOW-202600835 | 12 Jun 2026 | Ms B complained that Cwm Taf Morgannwg University Health Board had not contacted her since July 2025, when it informed … | Resolved / Early Resolution |
| PSOW-202511046 | 29 Apr 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board failed to respond to her complaint. The Ombudsman found that … | Resolved / Early Resolution |