Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202203482 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202204056 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202203639 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202203946 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202203502 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202204044 | Isle of Anglesey County Council | Local Government | Resolved / Early Resolution | 13 Oct 2022 |
| PSOW-202203217 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Oct 2022 |
| PSOW-202203492 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202203232 | Conwy County Borough Council | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202100614 | Hywel Dda University Health Board | Health | Upheld | 12 Oct 2022 |
| PSOW-202202782 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202203815 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Oct 2022 |
| PSOW-202104890 | Cardiff and Vale University Health Board | Health | Not Upheld | 11 Oct 2022 |
| PSOW-202204034 | Cardiff Council | Local Government | Resolved / Early Resolution | 10 Oct 2022 |
| PSOW-202202271 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Oct 2022 |
| PSOW-202201301 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Oct 2022 |
| PSOW-202203557 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 6 Oct 2022 |
| PSOW-202006339 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Oct 2022 |
| PSOW-202204059 | Swansea Council | Local Government | Resolved / Early Resolution | 5 Oct 2022 |
| PSOW-202201054 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 5 Oct 2022 |
| PSOW-202201388 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 4 Oct 2022 |
| PSOW-202101009 | Betsi Cadwaladr University Health Board | Health | Upheld | 4 Oct 2022 |
| PSOW-202005709 | Cardiff and Vale University Health Board | Health | Upheld | 4 Oct 2022 |
| PSOW-202203493 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Oct 2022 |
| PSOW-202103363 | Welsh Health Specialised Services Committee | Health | Not Upheld | 3 Oct 2022 |