Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202202410 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Jul 2022 |
| PSOW-202201085 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 29 Jul 2022 |
| PSOW-202202005 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 29 Jul 2022 |
| PSOW-202202565 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202102573 | Betsi Cadwaladr University Health Board | Health | Upheld | 27 Jul 2022 |
| PSOW-202201269 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202202124 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202201784 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Jul 2022 |
| PSOW-202108330 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 Jul 2022 |
| PSOW-202102463 | Aneurin Bevan University Health Board | Health | Not Upheld | 25 Jul 2022 |
| PSOW-202202455 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201680 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201578 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201952 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202202071 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202200953 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jul 2022 |
| PSOW-202202134 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jul 2022 |
| PSOW-202107463 | Ceredigion County Council | Health | Other | 21 Jul 2022 |
| PSOW-202201454 | Hafod Housing Association | Housing | Resolved / Early Resolution | 20 Jul 2022 |
| PSOW-202202017 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Jul 2022 |
| PSOW-202201703 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 20 Jul 2022 |
| PSOW-202201653 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 19 Jul 2022 |
| PSOW-202102372 | Bridgend Town Council | Local Government | Not Upheld | 19 Jul 2022 |
| PSOW-202201563 | Powys County Council | Local Government | Resolved / Early Resolution | 19 Jul 2022 |
| PSOW-202201556 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 13 Jul 2022 |