Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202504801 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 13 Nov 2025 |
| PSOW-202503916 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Nov 2025 |
| PSOW-202502399 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Oct 2025 |
| PSOW-202502304 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Oct 2025 |
| PSOW-202501986 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Sep 2025 |
| PSOW-202408802 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 23 Sep 2025 |
| PSOW-202501796 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Sep 2025 |
| PSOW-202503923 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Sep 2025 |
| PSOW-202502402 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Sep 2025 |
| PSOW-202500997 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Aug 2025 |
| PSOW-202409086 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 14 Aug 2025 |
| PSOW-202500827 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 6 Aug 2025 |
| PSOW-202500164 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Aug 2025 |
| PSOW-202500494 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 31 Jul 2025 |
| PSOW-202501988 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Jul 2025 |
| PSOW-202500530 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Jul 2025 |
| PSOW-202501293 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Jul 2025 |
| PSOW-202502050 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Jul 2025 |
| PSOW-202401319 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 7 Jul 2025 |
| PSOW-202405608 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 23 Jun 2025 |
| PSOW-202403172 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 17 Jun 2025 |
| PSOW-202410300 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Jun 2025 |
| PSOW-202400375 | Betsi Cadwaladr University Health Board | Health | Upheld | 2 Jun 2025 |
| PSOW-202403463 | Betsi Cadwaladr University Health Board | Health | Upheld | 30 Apr 2025 |
| PSOW-202405774 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Apr 2025 |