Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202501157 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 27 Jun 2025 |
| PSOW-202410295 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 26 Jun 2025 |
| PSOW-202500829 | Trivallis | Resolved / Early Resolution | 24 Jun 2025 | |
| PSOW-202500641 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Jun 2025 |
| PSOW-202500807 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Jun 2025 |
| PSOW-202408545 | Tai Calon Community Housing | Housing | Resolved / Early Resolution | 24 Jun 2025 |
| PSOW-202405374 | Cardiff and Vale University Health Board | Health | Upheld | 24 Jun 2025 |
| PSOW-202500733 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Jun 2025 |
| PSOW-202500854 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 23 Jun 2025 |
| PSOW-202409670 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 23 Jun 2025 |
| PSOW-202405608 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 23 Jun 2025 |
| PSOW-202500109 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Jun 2025 |
| PSOW-202410202 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Jun 2025 |
| PSOW-202501847 | Hafod Housing Association | Housing | Resolved / Early Resolution | 20 Jun 2025 |
| PSOW-202500621 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Jun 2025 |
| PSOW-202502211 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Jun 2025 |
| PSOW-202501701 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 17 Jun 2025 |
| PSOW-202403172 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 17 Jun 2025 |
| PSOW-202309676 | Whitland Town Council | Local Government | Withdrawn | 17 Jun 2025 |
| PSOW-202409144 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 12 Jun 2025 |
| PSOW-202410249 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 12 Jun 2025 |
| PSOW-202500416 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jun 2025 |
| PSOW-202501621 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Jun 2025 |
| PSOW-202500540 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Jun 2025 |
| PSOW-202410048 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Jun 2025 |