Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202500889 | Aneurin Bevan University Health Board | Health | Upheld | 29 Jan 2026 |
| PSOW-202503839 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 29 Jan 2026 |
| PSOW-202505289 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 28 Jan 2026 |
| PSOW-202508525 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 21 Jan 2026 |
| PSOW-202407677 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 19 Jan 2026 |
| PSOW-202507518 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Jan 2026 |
| PSOW-202507139 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 8 Jan 2026 |
| PSOW-202408778 | Aneurin Bevan University Health Board | Health | Upheld | 19 Dec 2025 |
| PSOW-202410182 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Dec 2025 |
| PSOW-202504410 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 4 Dec 2025 |
| PSOW-202503804 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 28 Nov 2025 |
| PSOW-202407617 | Aneurin Bevan University Health Board | Health | Not Upheld | 20 Nov 2025 |
| PSOW-202407617 | Aneurin Bevan University Health Board | Health | Not Upheld | 20 Nov 2025 |
| PSOW-202505980 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Nov 2025 |
| PSOW-202506340 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Nov 2025 |
| PSOW-202407606 | Cardiff and Vale University Health Board | Health | Upheld | 5 Nov 2025 |
| PSOW-202505780 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 3 Nov 2025 |
| PSOW-202503727 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 28 Oct 2025 |
| PSOW-202505114 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Oct 2025 |
| PSOW-202505232 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202505646 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Oct 2025 |
| PSOW-202505451 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Oct 2025 |
| PSOW-202504133 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Oct 2025 |
| PSOW-202504325 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Oct 2025 |
| PSOW-202502982 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Sep 2025 |