Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202108208 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Other | 31 Oct 2022 |
| PSOW-202203313 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Oct 2022 |
| PSOW-202103586 | Betsi Cadwaladr University Health Board | Health | Upheld | 25 Oct 2022 |
| PSOW-202204219 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Oct 2022 |
| PSOW-202203307 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Oct 2022 |
| PSOW-202203639 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202203482 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202203492 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202202782 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Oct 2022 |
| PSOW-202006339 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 Oct 2022 |
| PSOW-202101009 | Betsi Cadwaladr University Health Board | Health | Upheld | 4 Oct 2022 |
| PSOW-202204144 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 30 Sep 2022 |
| PSOW-202202883 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Sep 2022 |
| PSOW-202203838 | A Pharmacy in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Sep 2022 |
| PSOW-202201684 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Sep 2022 |
| PSOW-202203184 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Sep 2022 |
| PSOW-202102604 | Betsi Cadwaladr University Health Board | Health | Other | 21 Sep 2022 |
| PSOW-202106222 | Betsi Cadwaladr University Health Board | Health | Other | 20 Sep 2022 |
| PSOW-202202975 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Sep 2022 |
| PSOW-202202016 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 30 Aug 2022 |
| PSOW-202201986 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Aug 2022 |
| PSOW-202202446 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Aug 2022 |
| PSOW-202101416 | Betsi Cadwaladr University Health Board | Health | Upheld | 23 Aug 2022 |
| PSOW-202202725 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Aug 2022 |
| PSOW-202202783 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Aug 2022 |